Legal

Yapstone Payor User Agreement and Privacy Policy U.S.

Last Updated: 22nd of November 2024

This User Agreement is applicable to YapStone, Inc.

PLEASE READ THIS AGREEMENT CAREFULLY. THIS AGREEMENT CONTAINS AN ARBITRATION CLAUSE, CLASS ACTION WAIVER, AND JURY TRIAL WAIVER.

1. About Yapstone.
This Yapstone Payor User Agreement (“Agreement”) describes the terms and conditions that apply to Your (“You”, or “Your”, “Yourself”) use of services offered by YapStone Inc., a Delaware corporation located at 700 Larkspur Landing Cir Ste 199, Larkspur, CA 94939 (collectively “Yapstone”). Yapstone provides a technology platform that allows Your landlord, property management company, vacation rental provider, internet marketplace, or other payee (“Payee”) who provides You goods or services, such as a property rental, (such services by the Payee to You are referred to here as “Payee Services”) to electronically receive payment due from You for Payee Services provided to You (e.g. rent/deposits, homeowner association dues and assessments, etc.) (collectively, “Amount(s) Due”). You are a User (as defined below). The Amount Due and the associated Payee Services are governed by the contract between You and the Payee. We provide services, which may include, but are not limited to the following: a platform for processing online, mobile, phone and walk-in credit/debit/prepaid card and ACH/eCheck transactions, credit reporting services, rent-by-text reminders, transaction history, currency conversion, customer service and other ancillary services (the “Service(s)”) as described more fully below in Section 3. We do not, however, provide any Payee Services to You; and we are not responsible in any way for Payee Services.

Yapstone is a licensed provider of money transmission services and, if any portion of the Services constitutes regulated money transmission, such money transmission will be provided by Yapstone pursuant to Yapstone’s licenses. See https://www.yapstone.com/legal/licenses/ for additional information and for disclosures that Yapstone is required to post by certain jurisdictions.

2. Consent to Terms.
By using the Services, providing Your information to Yapstone, or authorizing payment(s) described below, You agree to be bound by: (i) this Agreement, (ii) Yapstone’s Website Terms of Use available at: www.Yapstone.com/terms-of-use/, and (iii) Yapstone’s Privacy Policy available here (collectively, “Terms”). You should read through all of the Terms carefully. The Terms constitute a legally binding agreement between You and Yapstone.

The terms of this Agreement are effective as of the date that You use the Services (the “Effective Date”). If You use the Services on behalf of a business, You represent and warrant that You can enter into this Agreement with Yapstone on behalf of that business, that You accept the terms and conditions contained herein on behalf of that business, and that You have received a copy of the Agreement. You acknowledge and agree that Yapstone shall not be obligated to complete any disbursement requested by You if You do not provide us with requested information (including identity verification information as set forth in Section 6 hereof) or accurate and correct information of any kind or if Your Payment Method fails to deliver funds to Yapstone. You should notify Yapstone immediately if you become aware that You have made a mistake when instructing us to make a disbursement.

3. The Services.

3.1. Description of the Services.

Yapstone provides access to a payments platform for: (i) rental property owners, rental property managers and other individuals and legal entities (“Participating Payees”) who wish to engage Yapstone as their agent for accepting payments from their payors (“Payor Users”), such services shall be referred to as the “Participating Payee Services”; and (ii) individuals wishing to make a physical or electronic payment (the “Participating Payors”) to a third party (“Payee Users”) without Yapstone serving as the agent of the payee, such services shall be referred to as the “Disbursement Services”. Unless specified, all references to “User(s)” in this Agreement shall include Payor Users and Participating Payors. Unless specified, “Payee” includes Participating Payees and Payee Users. Collectively the Participating Payee Services, and the Disbursement Services shall be referred to as the “Services.”

As part of its Services, Yapstone enables Users to pay Amounts Due to Payees and may include the use of a credit/debit/prepaid card, ACH/eCheck from Your bank account, and other payment methods that Yapstone may offer from time to time (“Payment Method”) through the Yapstone websites (including, without limitation, www.Yapstone.com or any other website operated by Yapstone or its affiliates, and any subdomain of any such websites), mobile application, or API (the “Website”), and/or other channels that Yapstone may offer from time to time. The Services may be provided by Yapstone in conjunction with its third-party service providers. Yapstone may also provide the Services in conjunction with third-parties, such as online marketplaces, who have contracted with Yapstone to make the Services available to Payors.

You acknowledge and agree that, as it relates to Amounts Due: (i) Your payment is for a transaction between You and a Payee and not with Yapstone or any of Yapstone’s affiliates; and, (ii) in any given transaction, Yapstone is a third-party payment facilitator operating on behalf of either You or a Payee. For information regarding the Yapstone Fees, as defined below, please see Section 4. Refund requests related to Amounts Due should be directed to Your Payee.

3.2. Disbursement Services (Yapstone Disbursing Funds on Your Behalf).

Where we make a payment from You to a Payee who is not a Participating Payee (in connection with Yapstone’s Disbursement Services), we make the payment on Your behalf only, and as result, Your Payment to Yapstone does not extinguish Your debt to Your Payee until the funds are received by such Payee. It is Your responsibility to provide Yapstone with legal, proper and correct delivery or disbursement instructions, and it is Yapstone’s obligation to fulfill those instructions unless prohibited by applicable law. Yapstone will rely solely on the legal disbursement instructions provided by You in connection with attempting to disburse funds at Your request. As a result, please ensure that You provide accurate delivery or disbursement instructions and that You adhere to all timelines and cut-offs with respect to the timeliness of payments to Your Payees (taking due account of all public or bank holidays and bank business days). Upon Yapstone’s receipt of Your payment, Yapstone’s sole obligation shall be to remit the funds to Your Payee. Yapstone’s disbursement obligation to You will be fully extinguished once the funds have been sent by (or otherwise delivered by) Yapstone to Your Payee in accordance with Your legal instructions. In the event that the Payee refuses to accept the payment that Yapstone sends on Your behalf, Your payment liability to such Payee may remain outstanding and unpaid and may be subject to penalties, late fees, interest charges, and other negative action imposed by the Payee. Funds that cannot be delivered to Your intended Payee will be returned to You, unless prohibited by law. Please see Sections 5, 6 and 9 of these terms. Yapstone has no responsibility or liability to You with regard to the provision of the Payee Services, as those services are provided to You solely by the Payee and not Yapstone. Any dispute or request for refund for the Payee Services must be resolved directly between You and Your Payee.

You will be sent a confirmation acknowledging the processing of Your payment.

In the course of Yapstone providing the Disbursement Services to You, Yapstone may enter into a contractual relationship with Your Payee for Participating Payee Services. In the event that such relationship is established with respect to Your Payee Services, You shall be deemed a Payor User and Your payment obligations will be governed by Section 3.3 of this Agreement.

3.2. (a) Refunds related to the Disbursement Services.

All refunds with respect to the Your Payee User’s services are subject to Your agreement with Your Payee User. Yapstone bears no liability for the Payee User’s failure to provide, in full or in part, Payee Services to You. See also, Sections 4 and 7.

In certain circumstances, Yapstone may be able to cancel a payment prior to sending it to Your Payee; however, You shall not be entitled to a refund of the Yapstone Fee and You shall be responsible for the costs associated with placing a stop payment.

3.3. Participating Payee Services (Yapstone Serving as the Agent of Your Payee).

You acknowledge that Yapstone acts as the Participating Payee’s limited agent for the limited purpose of receiving, collecting, facilitating, transmitting and/or processing payments in connection with the Participating Payee Services. When a Payor User pays the applicable Participating Payee through Yapstone’s Services, and where Yapstone acts as the agent of the Participating Payee, the Payor User’s debt to the Participating Payee will have been extinguished; and, the Payee shall have no recourse against You if You made Your payment to Yapstone in Yapstone’s capacity as agent for the Payee and Your payment has not been rescinded by You, reversed, rejected, declined for insufficient funds (NSF) or charged back. In the event that Your payment has been rescinded by You, reversed, rejected, declined for insufficient funds (NSF) or charged back, Your payment liability to the Participating Payee may remain outstanding and unpaid and may be subject to penalties, late fees, interest charges, and other negative action imposed by the Payee.

You will be sent a confirmation acknowledging the processing of Your payment.

3.4. Availability of Services.

You acknowledge that, if Your access to the Services is contingent upon an agreement between Yapstone and a Participating Payee, then the applicable Participating Payee may limit or terminate Your access to Services; and, if Yapstone’s agreement with such Participating Payee is terminated, Yapstone may immediately terminate Your ability to use the Services and Your access to Your Account. Yapstone may terminate Your ability to use the Services for any or no reason.

3.5. Modification of Services.

You acknowledge that Yapstone has the right to change the content or technical specifications of any aspect of the Services at any time at Yapstone’s sole discretion. You acknowledge that such modifications may result in Your being unable to access the Services.

4. Yapstone Fees and Refunds.

4.1. Yapstone Fees. Yapstone may charge You a fee to use the Services and Yapstone will disclose the fee to You prior to processing Your payment (“Yapstone Fee(s)”). The Yapstone Fees are charged by Yapstone for providing the value added Services as described in detail in Sections 1 and 3 above. Yapstone Fees are separate from the Amounts Due and are for services provided by Yapstone on behalf of You or Payee that are separate from the Payee Services (the services provided to You by the Payee directly). Yapstone Fees are not surcharges. Yapstone reserves the right to modify its Yapstone Fees at any time, provided that no modification will apply retroactively. If You have scheduled automatic payments (“AutoPay”) and the associated Yapstone Fee amount is changed, You will be directly or indirectly notified of this change in advance.

4.2. Refunds. Refund requests related to Yapstone Fees should be directed to Yapstone. Refund requests related to the Payee Services should be directed to the Payee. For detailed information on refunds related to the Disbursement Services please see Section 3.2(a).

4.3. Processing Errors. If there is an error in the processing of Your transactions, You authorize Yapstone to debit or credit Your Payment Method to resolve such error. If Yapstone is unable to debit the Payment Method You select for any reason, You authorize Yapstone to resubmit the debit plus any applicable Yapstone Fee, to any other Payment Method that You have on file with Yapstone.

5. Consent and Authorization to Use Payment Method; AutoPay. You represent and warrant that You have the legal right and authority to utilize Your Payment Methods and authorize Yapstone to debit such Payment Methods in accordance with this Agreement.

You hereby authorize Yapstone to store Your Payment Method Instrument details or credentials where You have created an Account with Yapstone or enrolled in AutoPay.

If you have enrolled in Autopay, you authorize Yapstone to charge your designated Payment Method Instrument on Your behalf and you further agree to pay all Yapstone Fees applicable at the time of Payment submission.

You hereby authorize charges to Your Payment Methods, in the amounts You authorize from time to time, which may include Yapstone Fees, Amounts Due, any relevant taxes Yapstone is obligated to collect on behalf of a governmental agency. You also authorize the crediting or debiting of Your Payment Method by Yapstone for any chargebacks, refunds, or adjustments made through the Services.

Your Representations and Warranties to Yapstone; Your Information; Privacy; Identity Verification and Third-Party Permissions.

6.1. Representations and Warranties By You and/or Related To Your Information. In order to use and continue to use the Service, You represent and warrant that: (i) upon request, You will provide information and/or documents about Yourself that is true, accurate, current, and complete; (ii) where applicable, advise Yapstone of updates to Your information to keep it true, accurate, current and complete; and (iii) You are at least eighteen (18) years old. You acknowledge that Yapstone is relying on Your representations as a condition of providing You with the Services. If You provide information that is untrue, inaccurate, not current or incomplete, or if Yapstone has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Yapstone, without limiting any other remedies, reserves the right to suspend or terminate Your access to the Service and to hold any funds that You submitted through the Services. You may not and agree not to use the Service for any illegal purpose or in any manner inconsistent with this Agreement, including without limitation that You will not use Yapstone’s Services to send or attempt to send funds (a) to any country subject to United States or European Union embargo; (b) to anyone on the US Treasury Department’s list of Specially Designated Nationals or on the US Commerce Department’s Denied Party or Entity List; (c) to any prohibited person, group, or entity subject to European Union financial sanctions; and (d) to any prohibited country, person, end-user, or entity specified by US Export Laws or any other applicable law. You acknowledge that if required by applicable law, Yapstone may hold any funds that You submitted through the Services.

6.2. Privacy Policy. You understand and agree that any information You provide to Yapstone (including Your personal and financial information) is subject to Yapstone’s Privacy Policy, available below and at: www.Yapstone.com/privacy-policy/. By agreeing to this Agreement, You hereby agree to such Privacy Policy, which may be updated from time to time. If Yapstone decides to change its Privacy Policy, it will post those changes on its Website.

6.3. Personal Data. Yapstone may use Your data in a manner set out in Yapstone’s Privacy Policy, or as required by applicable law, and as further described in this Agreement. Yapstone processes Your data in order to provide the Services, to verify Your identity, Your location or payment information in connection with Yapstone’s Services or those of its Users or Payees, or in order to comply with Yapstone’s legal and regulatory obligations, as well as for group administration and management purposes. If You do not provide Your personal data, Yapstone will not provide the Services. Please note that the information You provide to Yapstone in using the Service or the Website may be transferred outside the United States for the purposes specified in the Privacy Policy. You provide Your personal information at Your own risk. Yapstone, through its parent company, Yapstone Holdings, Inc., has certified that it adheres to the Privacy Shield Program. For more information on transfers of personal data, click here.

6.4. Identity Verification and Third-Party Permissions.

You acknowledge and agree that Yapstone may make access to and use of any or all of its Services subject to certain conditions or eligibility requirements, such as completing an identity verification process, and that Yapstone may, at any time, as a condition of using the Services and in accordance with our Privacy Policy (see Section 6.2, above), ask You for information that will allow Yapstone to reasonably identify You, require You to take steps to confirm the accuracy and/or completeness of information You have provided to us, and/or verify Your information against third-party databases or through other means and/or as may be required to perform required screening, monitoring, and investigation of Your use of the Services, and in order to comply with applicable laws.

Information we may require from You may include Your name, address, date of birth, government identification number, taxpayer identification number, mobile phone number, home phone number, email address, and other information that will allow Yapstone to identify You. We may require You to provide documentation, which may include Your passport, driver’s license, or other government issued photo identification document. We may also contact You if we have additional questions. As a condition of Your use of the Services, You agree to such contacts and agree to provide us with true, accurate and correct information and to otherwise take steps to confirm Your identity and Your ownership of Your email address, mobile phone number, or Payment Method(s).

You expressly authorize Yapstone to screen You against third party databases or other sources and request reports from service providers and any online marketplace through which You access Yapstone’s Services; and You consent to the disclosure of Your information from them to Yapstone and from Yapstone to third-party verification service(s) providers, third-party processors, our banks, Payment Methods, government agencies, and other third parties for identity verification purposes, to meet anti-money laundering, anti-terrorist financing, transaction monitoring, and suspicious activity reporting requirements, or as otherwise required by law. You acknowledge and agree that we may collect information concerning the location of the device You use to access the Services and You authorize Yapstone to use such information to assess Your location and/or to conduct identity verification and/or transaction monitoring with respect to You. Any third party to which Your information is transmitted will be bound to maintain Your confidentiality and may not use the information supplied for any unauthorized purpose other than to verify Your identity, meet our legal, regulatory, risk requirements, provide the Services, or as otherwise described in these Terms or in the Privacy Policy (Section 6.2, above).

6.5. Email Communications. By using Yapstone’s Services, You consent to receive emails from Yapstone about its portfolio of products. You have the right to opt-out of the receipt of electronic marketing mail from Yapstone (as described in the Privacy Policy) at any time. However, to provide the Services, Yapstone will continue to send You emails regarding Your Account and Your use of the Services.

7. Payment Cancellation, Credit, Chargebacks, and Refunds.
You agree and acknowledge that upon Your request, for payments You believe were improperly processed, Yapstone, in its sole discretion, may cancel a payment made through the Services at any time prior to Yapstone making the payment to a Payee. If a payment dispute arises after Yapstone makes payment to a Payee, the responsibility to resolve the payment dispute rests with You and the Payee. As a Payer, You have certain rights to dispute a payment made by You, such as where You do not recognize the transaction, where You claim fraud by the Payee or that the Payee failed to provide services to You as described. Those rights, commonly referred to as reversal or chargeback rights, depending on the Payment Method You used, exist between You and the provider of the Payment Method. The process by which You exercise those rights are governed by the Payment Method, not Yapstone.

8. Account, Password, and Security.
You may be asked to create an account with Yapstone to access the Services (“Account”), which allows us to remember You, store certain identifying information (such as a password, Your email address, or Your mobile phone number, and other information related to You or Your Payment Method details credentials to allow us to provide the Services. In that case, You will create a password when completing the Account creation process. You are solely responsible for maintaining the confidentiality of Your password, restricting access to Your Account, and are fully responsible for all activities occurring on Your Account. You agree to notify Yapstone immediately if You notice unauthorized use of Your password, unauthorized access to Your Account, unauthorized access to Your information, or any other breach of security. You agree that Yapstone is not liable for any damages or loss arising from Your failure to comply with this section. Your Account is not a bank account, credit account, prepaid account savings account or transaction account, such as a demand deposit account; and You are not able to make withdrawals from the Account. Either You or Yapstone may close Your access to the Services and/or Account at any time. You may close Your Account by sending an e-mail to customerservice@yapstone.com to: (i) request deactivation of Your Account; (ii) access to the Services; (iii) and/or cancel any future AutoPay. You will remain liable for all outstanding payments and Yapstone Fees due to Yapstone at the time of cancellation, as well as any Yapstone Fees or amounts related to transactions that are initiated prior to cancellation.

9. Unclaimed Property.
If we are not able to provide a refund to, or return funds to, the Payment Method You used to make a payment, and those funds are deemed abandoned as set forth in any applicable unclaimed property laws, we send such funds to the appropriate state or jurisdiction.

10. Liability and Indemnification.

10.1. Your Liability. You shall be liable to Yapstone, its parent companies and subsidiaries, and the directors, officers, employees, and agents of each (“Yapstone Parties”) for any and all Claims (as defined below) arising out of or in connection with (i) Your misuse of the Payee Services, Services, or Website; (ii) any breach (or, as to defense obligations only, any alleged breach) of Your obligations in this Agreement or any breach of Your representations, warranties, or obligations set forth in this Agreement; or (iii) Your negligence, fraud, misrepresentation, willful misconduct, violation of applicable law, violation of card network rules, or infringement of the rights of any person or entity.

10.2. Yapstone Liability. Yapstone shall be liable to You, if any, for any and all Claims (as defined below) arising out of or in connection with Yapstone’s gross negligence, fraud, misrepresentation, willful misconduct, violation of applicable law, or infringement of the rights of any person or entity.

10.3. Indemnification Process. The party seeking indemnification pursuant to this Section 10 (the “Indemnitee”) shall: (a) promptly notify the other party (the “Indemnitor”), in accordance with Section 13.3, of the Claim for which indemnification is sought, but in no event longer than five (5) business days of the Indemnitee’s knowledge of the Claim: (b) make all reasonable efforts to provide Indemnitor with all information and material in Indemnitee’s possession regarding the Claim; (c) furnish to Indemnitor such assistance as Indemnitor may reasonably request in connection with the investigation, settlement and defense of the Claim; and (d) grant Indemnitor sole control over the defense and settlement of the Claim. Within ten (10) days of Indemnitor’s receipt of the notice of the Claim or demand, Indemnitor shall notify the Indemnitee as to whether Indemnitor is assuming the entire control (subject to this Section) of the defense, compromise or settlement of the matter, including the counsel that Indemnitor has selected. The Indemnitor shall institute and maintain any such defense diligently and reasonably and shall keep the Indemnitee fully advised as to the status thereof. Further, Indemnitor shall not dispose of or settle any such Claim in Indemnitee’s name or in any manner which may adversely affect Indemnitee’s rights or interests (which includes, without limitation, any settlement that imposes pecuniary or other liability or an admission of fault or guilt on the Indemnitee or would require the Indemnitee to be bound by an injunction of any kind) without Indemnitee’s prior written consent, which consent shall not be unreasonably withheld or delayed. Indemnitee shall not be liable hereunder for any settlement entered into without its prior written consent (which consent shall not be unreasonably withheld or delayed).

10.4. Definition of “Claim.” “Claim” means an action, allegation, assessment, cause of action, cease and desist letter, charge, citation, claim, demand, directive, fine, lawsuit or other litigation or proceeding, or notice issued or submitted by, from or on behalf of a third party, including any governmental agency, and all resulting judgments, bona fide settlements, penalties, damages (including consequential, indirect, special, incidental or punitive damages), losses, liabilities, costs, and expenses (including, without limitation, reasonable attorneys’ fees, expenses and costs) incurred in connection therewith.

11. Disclaimers and Limitation of Liability.

11.1. Disclaimers. EXCEPT FOR ANY EXPRESS WARRANTIES CONTAINED IN THIS AGREEMENT: (i) THE SERVICES, WEBSITES, AND ALL CONTENT, SOFTWARE, MATERIALS AND OTHER INFORMATION PROVIDED BY YAPSTONE OR OTHERWISE ACCESSIBLE TO YOU IN CONNECTION WITH THIS AGREEMENT OR THE SERVICES, ARE PROVIDED “AS IS” AND “AS AVAILABLE” AND (ii) YAPSTONE AND ITS RESPECTIVE AFFILIATES AND SUPPLIERS MAKE NO WARRANTY OF ANY KIND (AND DISCLAIM ALL WARRANTIES OF ANY KIND) WITH RESPECT TO THE FOREGOING, WHETHER EXPRESS, STATUTORY OR IMPLIED, AND SPECIFICALLY DISCLAIM THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, IN EACH CASE TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW. WITHOUT LIMITING THE FOREGOING, YAPSTONE MAKES NO WARRANTY THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS. YAPSTONE MAKES NO WARRANTY REGARDING THE QUALITY OF THE PAYMENT SERVICES.

11.2. The Internet. Yapstone and its suppliers make no warranties regarding the quality, reliability, timeliness or security of the Internet and other globally linked computer networks, or the web sites established thereon including the Website, will be uninterrupted or error free.

11.3. Limitation of Liability.

11.3.1. YOU AGREE THAT YAPSTONE SHALL NOT BE LIABLE FOR: ANY FAILURES CAUSED BY ANY PERSON OR ENTITY OTHER THAN YAPSTONE THAT MAY AFFECT THE RECEIPT, PROCESSING, ACCEPTANCE, COMPLETION, OR SETTLEMENT OF A PAYMENT, OR THE SERVICES.

11.3.2. EXCEPT WHERE YOU COMMIT FRAUD OR MISUSE THE SERVICES AND EXCEPT WHERE THE CLAIM IS SUBJECT TO INDEMNIFICATION UNDER SECTION 10 OF THIS AGREEMENT: (i) IN NO EVENT WILL EITHER PARTY OR THEIR RESPECTIVE AFFILIATES OR SUPPLIERS, BE LIABLE TO THE OTHER PARTY OR TO ANY THIRD PARTY FOR LOST PROFITS OR FOR CONSEQUENTIAL, EXEMPLARY, INDIRECT, SPECIAL, PUNITIVE, OR INCIDENTAL DAMAGES (EVEN IF SUCH DAMAGES ARE FORESEEABLE AND WHETHER OR NOT THE PARTY OTHERWISE LIABLE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES); AND (ii) IN NO EVENT WILL YAPSTONE’S AGGREGATE LIABILITY ARISING OUT OF THIS AGREEMENT EXCEED THE GREATER OF: (a) THE AMOUNT OF PAYMENTS IN DISPUTE, OR (b) $100 USD. Each party acknowledges that the other party has entered into this Agreement relying on the limitations of liability stated in this paragraph and that these limitations are an essential basis of the bargain between the parties.

12. Arbitration, Complaints, Dispute Resolution, and Governing Law and Forum.

12.1. ARBITRATION: Please read this Section carefully. It affects Your rights and will impact how claims You and Yapstone may have against each other are resolved.

12.2. Complaint Process. If You wish to make a complaint about the Services, You can make a complaint by sending an e-mail to customerservice@yapstone.com. Most of Your concerns can be resolved through Yapstone’s customer service department. Yapstone’s goal is to learn about and try to resolve the underlying causes of the concern. To that end, the parties shall cooperate and attempt in good faith to resolve any potential dispute promptly by discussions between persons who have authority to resolve the potential dispute. If the parties are unable to resolve the potential dispute amicably at that level, You shall report the potential dispute to Yapstone’s legal team at legal@Yapstone.com. Any of Your disputes related to billing or Yapstone Fees must be raised within ninety (90) days of the relevant transaction or they are deemed permanently waived by You.

12.3. Agreement to Arbitrate. ANY DISPUTE ARISING BETWEEN YOU AND YAPSTONE THAT CANNOT BE RESOLVED INFORMALLY AS DESCRIBED IN SECTION 12.2 (INCLUDING WITHOUT LIMITATION ANY CONTROVERSY OR CLAIM ARISING OUT OF OR IN ANY WAY CONNECTED WITH THIS AGREEMENT OR THE ALLEGED BREACH THEREOF) SHALL BE FINALLY RESOLVED BY BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION (THE “AAA”) UNDER ITS COMMERCIAL ARBITRATION RULES, INCLUDING THE AAA’S SUPPLEMENTAL PROCEDURES FOR CONSUMER-RELATED DISPUTES, AND JUDGMENT ON THE AWARD RENDERED BY THE ARBITRATOR MAY BE ENTERED IN ANY COURT HAVING JURISDICTION THEREOF. THE ARBITRATION WILL BE CONDUCTED IN THE ENGLISH LANGUAGE, BEFORE A SINGLE ARBITRATOR, IN THE CITY OF CARLSBAD, CALIFORNIA. THE ARBITRATOR SHALL DECIDE THE DISPUTE IN ACCORDANCE WITH THE SUBSTANTIVE LAW OF THE STATE OF CALIFORNIA. COSTS OF AAA WILL BE SHARED EQUALLY BY THE PARTIES, EXCEPT THAT THE ARBITRATOR SHALL AWARD THE PREVAILING PARTY COSTS AND ATTORNEYS’ YAPSTONE FEES IN ANY ARBITRATION WHERE THE PREVAILING PARTY PREVAILS IN CONNECTION WITH CLAIMS THAT A PARTY FAILED TO TIMELY REMIT YAPSTONE FEES OR AMOUNTS DUE TO THE OTHER PARTY.

12.4. Opt-Out Procedure. You can choose to reject this agreement to Arbitrate (“opt out”) by sending YapStone a written opt-out notice by email to legal@yapstone.com or by certified mail to the mailing address set forth in Section 13.3 of this Agreement. For new Users, the opt-out notice must be emailed or postmarked no later than thirty (30) days after the Effective Date. The opt-out notice must state that You do not agree to Arbitrate and must include Your name, address, phone number, and the email addresses provided at registration or on file with YapStone. If You are mailing the opt-out notice, You must sign the opt-out notice for it to be effective. This procedure is the only way You can opt out of the agreement to Arbitrate. Opting out of the agreement to arbitrate shall have no impact or effect upon any other provisions of this Agreement. If You exercise the opt out, then any legal action or proceeding relating to the Agreement shall be brought exclusively in the state or federal courts located in San Diego County, California.

12.5. CLASS ACTION WAIVER AND JURY TRIAL WAIVER. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, EACH OF THE PARTIES AGREE THAT ANY PROCEEDING, WHETHER IN ARBITRATION OR COURT, WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED REPRESENTATIVE ACTION. IF FOR ANY REASON A CLAIM OR DISPUTE PROCEEDS IN COURT RATHER THAN ARBITRATION, EACH PARTY KNOWINGLY AND IRREVOCABLY WAIVES ANY RIGHT TO TRIAL BY JURY IN ANY ACTION, PROCEEDING, OR COUNTER-CLAIM RELATING OR ARISING OUT OF THIS AGREEMENT OR ANY OF THE TRANSACTIONS CONTEMPLATED BETWEEN THE PARTIES. TO THE EXTENT EITHER PARTY IS PERMITTED BY LAW OR COURT OF LAW TO PROCEED WITH A CLASS OR REPRESENTATIVE ACTION AGAINST THE OTHER, THE PARTIES HEREBY AGREE THAT: (1) THE PREVAILING PARTY SHALL NOT BE ENTITLED TO RECOVER ATTORNEYS’ FEES OR COSTS ASSOCIATED WITH PURSUING THE CLASS OR REPRESENTATIVE ACTION (NOTWITHSTANDING ANY OTHER PROVISION IN THIS AGREEMENT); AND (2) THE PARTY WHO INITIATES OR PARTICIPATES AS A MEMBER OF THE CLASS WILL NOT SUBMIT A CLAIM OR OTHERWISE PARTICIPATE IN ANY RECOVERY SECURED THROUGH THE CLASS OR REPRESENTATIVE ACTION.

12.6. Applicable Law and Forum.

This Agreement shall be governed by and construed in accordance with the laws of the State of California, without giving effect to its conflict of laws principles and You agree, with respect to any court action permitted under this Agreement, to exclusive personal jurisdiction in the state and federal courts located in the State of California, County of Contra Costa or County of Alameda. NOTWITHSTANDING ANYTHING TO THE CONTRARY IN SECTION 12 OF THIS AGREEMENT, IF YOU FAIL TO TIMELY REMIT FUNDS DUE TO YAPSTONE, YAPSTONE IS ALSO ENTITLED TO PURSUE A CLAIM IN SMALL CLAIMS COURT LOCATED IN THE STATE OF CALIFORNIA, COUNTY OF SAN DIEGO (AND NOT BY ARBITRATION), PROVIDED THAT YAPSTONE’S CLAIM AMOUNT IS WITHIN THE JURISDICTIONAL LIMITATIONS OF SUCH COURTS.

13. Miscellaneous.

13.1. Taxes.

You acknowledge and agree that Yapstone may be required to collect taxes from You in connection with Your use of the Payee Services or Services, and to remit those taxes on Your or the Payee’s behalf (and report any payments processed) to regulatory or government authorities. Further, You are responsible for: (i) determining, remitting, and reporting any and all taxes required to be collected, reported, or paid by You in connection with Your use of the Payee Services or Services; and, (ii) for any and all applicable taxes, including sales, use, lodging, or other taxes and duties imposed by governmental entities of whatever kind with respect to the transactions processed under this Agreement, including penalties and interest. Yapstone is responsible for taxes based upon Yapstone’s net income.

13.2. Amendments to this Agreement.

Yapstone may amend this Agreement, at any time with notice that Yapstone deems to be reasonable under the circumstances, by posting the revised version on Yapstone’s Website, or by email (each, an “Updated Agreement”). The Updated Agreement will be effective as of the time it is posted, but will not apply retroactively. Your continued access or use of the Services will constitute Your acceptance of the Updated Agreement. If You disagree at any time with amendments made, You must contact Yapstone at: customerservice@yapstone.com to cancel Your Services and Account, which will also terminate Your access to the Services. This Agreement may not otherwise be amended except by written agreement, signed by You and an authorized Yapstone representative.

13.3. Notices.

All notices and other communications under this Agreement must be in writing and may be made by means of email or a posting on, or update to the Yapstone Website. Notices to You will be delivered to the email address provided to Yapstone or as modified by You through notice to Yapstone or by posting on or update to the Yapstone Website. Notices to Yapstone can be made via email at legal@Yapstone.com or via certified mail or overnight courier to: Yapstone Inc., 700 Larkspur Landing Cir Ste 199, Larkspur, CA 94939.

13.4. E-Sign Consent.

Yapstone and its affiliates and third party service providers may need to provide You with certain communications, notices, agreements, billing statements, or disclosures in writing (“Communications”) regarding the Services. Your agreement to this E-sign Consent confirms Your ability and consent to receive Communications electronically from Yapstone, its affiliates, and its third party service providers, rather than in paper form, and to the use of electronic signatures in our relationship with You (“Consent”). If You choose not to agree to this Consent or You withdraw Your Consent, You may be restricted from using the Services.

13.4.1. Electronic Delivery of Communications and Use of Electronic Signatures.
Under this Consent, Yapstone may provide all Communications electronically by email, by text message, or by making them accessible via Yapstone Websites. Communications include, but are not limited to, (1) agreements and policies required to use the Services (e.g. this Consent, the Yapstone Privacy Policy, and this Agreement), (2) payment authorizations and transaction receipts or confirmations, (3) account statements and history, (4) and all federal and state tax statements and documents. We may also use electronic signatures and obtain them from You.

13.4.2. System Requirements.
To access and retain the electronic Communications, You will need the following:

A computer or mobile device with Internet or mobile connectivity.
For website-based Communications, a current web browser that includes 128-bit encryption. Minimum recommended browser standards are Microsoft Internet Explorer version 8.0 and above (see http://www.microsoft.com/ie for current version), Mozilla Firefox current version (see http://www.mozilla.com for current version), Apple Safari current version (see http://www.apple.com/safari for current version), or Chrome current version (see http://www.google.com/chrome for current version). The browser must have cookies enabled.

For application-based Communications, a mobile phone operating system that supports text messaging, downloads, and applications from the Apple App Store or Google Play store.

Access to the email address used to create an account for the Services.
Sufficient storage space to save Communications and/or a printer to print them.

13.4.3. Paper Delivery of Communications.
You have the right to receive Communications in paper form. To request a paper copy of any Communication at no charge, please write to Yapstone, Inc., 700 Larkspur Landing Cir Ste 199, Larkspur, CA 94939, Attn: Legal within 180 days of the date of the Communication, specifying in detail the Communication You would like to receive.

13.4.4. Withdrawal of Consent to Electronic Communications.
You may withdraw Your consent to receive electronic Communications at any time, by writing to Yapstone. However, withdrawal of Your consent to receive electronic Communications may result in termination of Your access to the Services. Any withdrawal of Your consent will be effective after a reasonable period of time for processing Your request.

13.4.5. Email Address.
It is Your responsibility to keep Your email address up-to-date and to notify Yapstone of any changes in Your email address. You understand and agree that if Yapstone sends You an email, but You do not receive it because Your primary email address on file is incorrect, out-of-date, blocked by Your service provider, or You are otherwise unable to receive emails, Yapstone will still be deemed to have provided the email to You.

13.5. Entirety and Severability.

This Agreement contains the entire understanding between You and Yapstone with respect to its subject matter, superseding all prior and contemporaneous representations, understandings, and any other oral or written agreements between the parties with respect to such subject matter. If any provision of this Agreement, or the application thereof, is found invalid or unenforceable, that provision will be amended to achieve as nearly as possible the same economic effect as the original provision and the remainder of this Agreement will remain in full force.

13.6. Survival.

Sections 4-7 and 9-13 and Sections securing Yapstone’s rights shall survive any termination of this Agreement.

13.7. Waiver.

The failure by a party to insist upon strict performance of any of the provisions contained in this Agreement shall in no way constitute a waiver of its rights as set forth in this Agreement, at law or in equity, or a waiver of any other provisions. No waiver of any provision or of any breach of this Agreement shall be deemed a further or continuing waiver of such provision, breach, or any other provision of this Agreement.

13.8. Binding Upon Successors and Permitted Assigns.

This Agreement shall be binding upon and inure to the benefit of the parties, their successors and permitted assigns. You may not assign this Agreement or any rights, obligations, or privileges under this Agreement without Yapstone’s prior written consent. Yapstone may assign its rights and obligations under this Agreement at any time without notice to You.

13.9. Force Majeure.

Yapstone will not be responsible for delays, errors, failures to perform, interruptions or disruptions in the Services or Websites resulting from any act, omission or condition beyond Yapstone’s reasonable control, whether or not foreseeable or identified, including without limitation acts of God, labor strikes, lockouts, riots, acts of war, governmental regulations, fire, power failure, earthquakes, severe weather, floods or other natural disasters, hackers, or the failure of Yours or any third party’s hardware, software or communications equipment or facilities.

14. Contests and Giveaways.
By participating in any Yapstone sponsored contest, giveaway, promotion, webinar, or other event, You agree to the specific terms thereof. Yapstone reserves the right to modify any contest, giveaway, or promotion at any time.

15. Mobile Device Terms.
If You are accessing the Services from a mobile device using an application (the “Application”), the following end-user license agreement (“EULA”) terms apply to You in addition to the above:

15.1. Yapstone grants You the right to use the Application only for Your personal use. You must comply with all applicable laws and third party agreements (for example, Your wireless data service agreement). The Application may not contain the same functionality as the Website. Deleting the Application does not deactivate or delete Your profile or Account with Yapstone; please see Section 8, which contains information about service cancellations.

15.2. Yapstone owns, or is the licensee to, all right, title and interest in and to its Application, including all rights under patent, copyright, trade secret, trademark, and any and all other proprietary rights, including all applications, renewals, extensions, and restorations thereof. You will not modify, adapt, translate, prepare derivative works from, decompile, reverse-engineer, disassemble, or otherwise attempt to derive source code from any Application and You will not remove, obscure, or alter Yapstone’s copyright notice, trademarks or other proprietary rights notices affixed to, contained within, or accessed in conjunction with or by any Application.

15.3. Prohibited Countries Policy and Foreign Trade Regulation. The Application or its underlying technology may not be downloaded to or exported or re-exported: (a) into (or to a resident or national of) Cuba, Iraq, Iran, Libya, North Korea, Sudan, Syria, or any other country subject to United States or European Union embargo; (b) to anyone on the US Treasury Department’s list of Specially Designated Nationals or on the US Commerce Department’s Denied Party or Entity List; (c) to any prohibited person, group, or entity subject to European Union financial sanctions; and (d) to any prohibited country, person, end-user, or entity specified by US Export Laws or any other applicable law. When using the Application, You are responsible for complying with trade regulations and both foreign and domestic laws.

15.4. Mobile Application Terms:

(i) This Agreement is between You and Yapstone, and not with the mobile application platform offering the Application for download (“Application Platform”). The Application Platform is not responsible for the Application and the content thereof.

(ii) Yapstone grants You a non-transferable license to use the Application only on a device that You own or control and as permitted by the usage rules set forth in each Application Platform’s terms of use.

(iii) The Application Platform has no obligation whatsoever to furnish any maintenance and support services with respect to the Application.

(iv) The Application Platform is not responsible for the investigation, defense, settlement, and discharge of any third party intellectual property infringement claim.

(v) The Application Platform is not responsible for addressing any Claims by You or any third party relating to the Application or Your possession and/or use of the Application, including but not limited to: (a) product liability claims; (b) any Claim that the Application fails to conform to any applicable legal or regulatory requirement; and (c) Claims arising under consumer protection or similar legislation.

(vi) To the maximum extent permitted by applicable law, the Application Platform will have no other warranty obligation whatsoever with respect to the Application.

(vii) Your questions, complaints, or claims with respect to the Application can be directed to Yapstone’s team at: customerservice@yapstone.com.

Click here to download a PDF version of these terms.

U.S. Client Services Agreement

Last Updated November 22, 2024

NOTE: Velo Payments, Inc. acquired YapStone, Inc. on November 22, 2024. All US Client Service Agreements have been assigned to Velo Payments Inc as the new owner. Please contact support@velopayments.com with any questions.

U.S. Client Services Agreement
(Electronic Payment Services for Direct Merchants)

PLEASE READ THIS CLIENT SERVICES AGREEMENT (“CSA”) CAREFULLY. THIS CSA CONTAINS A CLASS ACTION WAIVER AND A JURY TRIAL WAIVER.

This CSA is between YapStone, Inc., a Delaware corporation with offices located at 700 Larkspur Landing Cir Ste 199, Larkspur, CA 94939 (“YapStone”), and the person or legal entity listed as the Client on the Client Services Application (as defined below) (the “Client”) and is effective as of the date Client agrees to this CSA (the “Effective Date”). Capitalized terms used in this CSA will have the meanings set forth in Section 1 below.

Background:

YapStone provides online electronic payment services (the “Services”) and Client wants to utilize the Services to enable Payments in connection with Client’s business. This CSA incorporates Client’s rights and obligations relating to YapStone’s service providers, including the Acquirer, to the extent required by Client’s use of the Services.

The parties agree as follows:

1. DEFINITIONS.

1.1 Certain Defined Terms. The following definitions are applicable to the singular as well as the plural forms of such terms:

A. “ACH” means and ACH/eCheck or other methods of electronic funds transfer.

B. “ACH Return” means an unsuccessful attempt by YapStone to debit a Client Bank Account for any reason.

C. “Acquirer” includes a merchant acquirer, eCheck or ACH service provider/processor, PIN debit acquirer, and their respective designated sponsoring member bank(s).

D. “Agreement” includes and incorporates by reference, in the following order of precedence: the CEA (if applicable); the American Express Terms posted at https://www.yapstone.com/americanexpressterms; this CSA; the Fee Schedule; all YapStone policies, notices, and other content that appear on or that are linked to the Websites; and the Forms.

E. “Card Networks” means Visa U.S.A., Inc., Visa International, MasterCard International Incorporated, Discover Financial Services, Inc., and American Express Travel Related Services Company Inc.

F. “Cards” means credit cards and debit cards.

G. “CEA” means the Commercial Entity Agreement described in Section 13.10 below.

H. “Chargeback” means the right of credit and debit cardholders to file a claim for a refund with their Card issuer, for example, as a result of fraud or dissatisfaction with a purchase.

I. “Claim” means an assessment, charge, claim, demand, directive, fine, lawsuit or other litigation or proceeding for damages, losses, penalties, liabilities, or expenses (including reasonable attorneys’ fees and expenses) brought against the indemnified party by or on behalf of a third party.

J. “Client Bank Account” means a bank account listed on the Forms and owned by Client or a Payee. Client agrees that it will list only bank accounts that have been designated as business (rather than consumer) accounts by Client’s bank.

K. “Client Services Application” means the application by which Client applied for the Services and includes applications submitted via an online form.

L. “Cost” means all third-party fees, assessments, and costs YapStone incurs in providing the Services to Client, including any penalties or fines imposed on Client or YapStone by the Acquirer, the Card Networks or Nacha resulting from Client’s use of the Services in a manner not permitted by the Agreement, the Operating Regulations, or the Acquirer’s rules and regulations.

M. “Fee Schedule” means the fee schedule presented to Client at the time Client applied for the Services.

N. “Fees” means the fees listed in the Fee Schedule.

O. “Forms” includes the Client Services Application, the bank change form, and any other YapStone form (online or otherwise) submitted by Client to YapStone.

P. “Initial Term” has the meaning set forth in Section 10.1 below.

Q. “Nacha” means the National Automated Clearing House Association.

R. “Operating Regulations” means the Card Network and Nacha operating regulations and other rules.

S. “Payee” means a party to whom Client provides services.

T. “Payments” means payments of amounts due to Client or a Payee using any combination of payment channels YapStone offers, which may include payments via Cards, ACH, Website, phone, or mobile application.

U. “Payor” means a person or entity that utilizes the Services to pay amounts due to Client.

V. “PCI DSS” means the Payment Card Industry Data Security Standards. Information on the PCI DSS can be found on the PCI Council’s website (www.pcisecuritystandards.org).

W. “Regulation GG” means the Prohibition on Funding of Unlawful Internet Gambling. The Unlawful Internet Gambling Enforcement Act of 2006 ("UIGEA") prohibits any person, including a business, engaged in the business of betting, or wagering from knowingly accepting payments in connection with the participation of another person in unlawful Internet gambling.

X. “Renewal Term” has the meaning set forth in Section 10.1 below.

Y. “Reserve” means a personal or company guaranty or other form of adequate security, including a separate reserve account held by YapStone, or requiring Client to maintain specific types of insurance for Client’s business.

Z. “Reversal” means the return of funds to a bank account at the bank account owner’s request (e.g., due to unauthorized use of the bank account or insufficient funds).

AA.“Term” means the Initial Term and all Renewal Terms, if any.

BB. “Websites” means, collectively, (i) the websites owned by YapStone or a YapStone affiliate, including www.yapstone.com/terms-of-use, www.yapstone.com, www.vacationrentpayment.com and any other website operated by YapStone or a YapStone affiliate, and any subdomain of any such websites, and any mobile application for such websites, and (ii) YapStone’s application interfaces.

CC. “YapStone Legal Center” means the Legal Center of www.yapstone.com.

1.2 Rules of Construction. As used in the Agreement, references to (A) “include,” “includes” or “including” will be deemed to be followed by the words “without limitation;” and (B) “$” or “dollars” will be references to United States dollars.

2. SERVICES.

2.1 Relationship with YapStone.

A. Client hereby appoints YapStone as Client’s agent for the limited purpose of facilitating, on Client’s behalf, the receipt, collection, and transmission of Payments from Payors to Client, and transmitting such funds to Client.

B. Client agrees that YapStone’s (and YapStone’s Acquirer’s) receipt of funds from a Payor on Client’s behalf in connection with the Services (i) is deemed to be Client’s receipt of funds from the Payor, and (ii) satisfies the Payor’s obligations to Client in the amount of the Payor’s Payment, even if YapStone fails to remit to Client the funds received from the Payor.

C. If Client uses the Services to facilitate the receipt, collection, and/or transmission of Payments on behalf of a Payee, or if Client represents to a Payor that payments made to Client will be made to Client as the agent of the Payee, Client represents and warrants to YapStone that Client (i) is contractually authorized to receive or collect Payments on behalf of the Payee, and (ii) has all requisite power and authority (including having been appointed as an attorney-in-fact by the Payee) to, and does, (a) appoint YapStone as the Payee’s agent for the limited purpose of facilitating, on the Payee’s behalf, the receipt, collection, and transmission of Payments from the Payor to the Payee; and (b) agree, on behalf of the Payee, that YapStone’s (and YapStone’s Acquirer’s) receipt of funds from the Payor on the Payee’s behalf in connection with the Services (1) is deemed to be the Payee’s receipt of funds from the Payor, and (2) satisfies the Payor’s obligations to the Payee in the amount of the Payor’s Payment, even if YapStone or Client fails to remit to the Payee the funds received from the Payor. Where Client is acting on behalf of a Payee pursuant to this Section 2.1.C, references in the Agreement to Client acknowledgements, agreements, representations, warranties, affirmations, authorizations, or consents will be deemed to be on behalf of Client and the Payee.

D. Client acknowledges that (i) YapStone is not a bank or other chartered depository institution, and (ii) funds received by YapStone (a) may be commingled with funds of others on whose behalf YapStone collects payments, and (b) will be held by YapStone (or its service provider) on behalf of, and for the benefit of, Client, in one or more pooled accounts at one or more banks insured by the Federal Deposit Insurance Corporation (“FDIC”). Client’s U.S. dollar funds held in any pooled account are insured up to the FDIC maximum. YapStone has sole discretion over the establishment and maintenance of any pooled account. YapStone will not use funds held in a pooled account for YapStone’s corporate purposes. Client will not receive interest or any other earnings on any funds that YapStone holds for Client or on Client’s behalf.

E. Client agrees that YapStone may (i) on Client’s behalf, submit Payment transactions to, and receive funds from, any Card Network, Nacha, or any Acquirer, and (ii) order from a processor a merchant identification number for Client. In some such cases, YapStone does not receive funds from Payors, and instead YapStone simply transfers data to support the transfer of funds from Payors directly to Client.

F. Client agrees that YapStone may (i) deny any Payor the ability to use the Services, for any reason, and (ii) decline to process any Payment due to fraud prevention activities, applicable law, or YapStone policies.

G. YapStone or its designee will provide Payors with a receipt and any other information required by applicable law confirming that Payment has been made on the applicable date. If required by applicable law, Client authorizes YapStone to collect from each Payor and remit to the applicable local taxing authority on Client’s behalf, all taxes applicable to the sale of Client’s or Payee’s products or services, including sales and use, lodging, or similar taxes.

2.2 Client Responsibilities. Client agrees to:

A. Comply with all YapStone policies with respect to the Services, all applicable Operating Regulations, and all federal, state, or local laws, rules, regulations, and regulatory guidance applicable to the conduct of Client’s business. Client acknowledges that the Card Networks and Nacha reserve the right to amend the Operating Regulations, and the places where the Operating Regulations are made available, without notice to Client. As of July 15, 2021, the Operating Regulations for the Card Networks and Nacha are available at:

1. Visa: https://usa.visa.com/support/small-business/regulations-fees.html#3;
2. MasterCard: https://www.mastercard.us/en-us/about-mastercard/what-we-do/rules.html;
3. Discover: https://www.discover.com/credit-cards/help-center/contact-us/;
4. American Express: www.americanexpress.com/merchantopguide; and
5. Nacha: https://www.nacha.org/rules.

B. Display a link to YapStone’s Payor Terms located at https://www.yapstone.com/rent-payment-user-agreement, and require Payors to accept the Payor Terms prior to making a Payment. In addition, if Client chooses to accept only certain types of Cards, Client agrees to inform Payors of the Cards Client accepts.

C. Use the Services solely for the collection and payment of amounts due to Client in the operation of its business and for no other purpose. Further, Client agrees that the Services are being provided by YapStone to Client as a business-to-business transaction. Client represents and warrants that Client (i) complies with all applicable law with respect to the conduct of its business, and (ii) has the legal authority to (a) conduct its business in the manner in which Client’s business is conducted, and (b) collect, and authorize YapStone to collect, Payments in connection with the conduct of Client’s business. If Client is unable to show such authority upon YapStone’s request, YapStone may suspend the Services or terminate this Agreement and may refund Payments to Payors.

D. Keep current all information identified on the Forms, including all Client Bank Account information. In addition, Client agrees to provide any other information as may be reasonably requested by YapStone to perform the Services. Client acknowledges that failure to update or provide such information may result in Payments being misdirected, delayed, or returned to the Payor. YapStone will not be liable for any direct or indirect damages resulting from Client’s failure to provide current and correct information.

E. Determine, collect, and report all taxes required to be collected, reported, or paid in connection with Client’s business and Client’s use of the Websites and Services, and Client represents and warrants that it will comply with all such obligations. Client acknowledges that YapStone may also have tax reporting responsibilities in connection with offering the Services. As a result, Client agrees to provide YapStone with a valid IRS Form W-9 and all other documents and information reasonably required for YapStone to file the applicable forms with the IRS (such as Form 1099), and Client agrees to receive Forms 1099k and 1042s, as applicable, from YapStone electronically via email. Client also acknowledges and agrees that Payments may be subject to back-up withholding taxes without notice to Client.

F. Comply with Regulations GG In accordance with the requirements of Regulation GG, YapStone hereby notifies Client that “restricted transactions” (as such term is used and/or defined under Regulation GG and incorporated herein by this reference) are prohibited from being processed through your account relationship with YapStone. For the avoidance of doubt, “restricted transactions” include transactions in which a person accepts credits, funds, checks, other instruments, or other proceeds from another person in connection with “unlawful Internet gambling.” Regulation GG defines unlawful Internet gambling means to “place, receive or otherwise knowingly transmit a bet or wager by any means which involves the use, at least in part, of the Internet where such bet or wager is unlawful under any applicable Federal or State law in the State or Tribal lands in which the bet or wager is initiated, received or otherwise made.” Client (i) acknowledges that Client have been advised of the foregoing prohibitions regarding restricted transactions; (ii) certifies to YapStone that Client’s business does not engage in any kind of Internet gambling business; and (iii) covenants and agrees to immediately notify YapStone in the event of any change in Client’s business.

2.3 Settlement. Client acknowledges that YapStone will provide the Services in conjunction with an Acquirer and YapStone may use third party processors to provide some of the Services. The Acquirer will process all Card transactions for YapStone and Client. Client agrees that the Acquirer’s settlement of funds to YapStone’s designated bank account or a Client Bank Account discharges the Acquirer of the Acquirer’s settlement obligation to Client and that any dispute regarding the receipt or amount of settlement will be between YapStone and Client. YapStone will deposit Payments to Client Bank Accounts via ACH. Processing times may vary depending upon YapStone’s risk assessment, third party processor requirements and regulations, and Client’s bank’s processing time.

2.4 Authorization for Debits and Credits. Client authorizes YapStone to (A) credit to Client Bank Accounts any Payments or other amounts due to Client, and (B) debit from Client Bank Accounts any Chargebacks, refunds, Reversals, Fees and Costs, charges, or other amounts owed by Client to YapStone. Client represents that it has the legal right, power, and authority to authorize YapStone to credit and debit the Client Bank Accounts. Client agrees that if Client, or any third party acting on Client’s behalf, interferes with YapStone’s ability to debit any of the Client Bank Accounts, YapStone may suspend the Services or terminate this Agreement without notice and YapStone may pursue a collection action against Client in accordance with Section 3.3.

2.5 Modification of the Services. YapStone has the right, in its sole discretion and without notice or liability, to (A) modify, suspend, or discontinue the Services or Websites, and (B) impose limits on the features of, or restrict access to, the Services or Websites. If YapStone determines that any such modification, limitation, or restriction would have a significantly adverse effect on Client’s ability to use the Services or Websites, YapStone will provide Client notice, by email or by a posting on the YapStone Legal Center.

2.6 Relationship between YapStone, Client, Payors, and Payees. Client agrees that YapStone is not a party to Client’s agreement with any Payor or Payee. Therefore, in the event of a dispute between Client, a Payor, or a Payee for any reason other than YapStone’s performance of the Services, Client agrees to indemnify, defend, and hold harmless YapStone, its affiliates, and its officers, directors, agents, employees, and other representatives from and against any claims related to the dispute.

3. FEES AND COSTS AND RIGHT TO COLLECT.

3.1 Fees and Costs.

A. Client will pay YapStone the Fees set forth on the Fee Schedule.

1. Beginning one year from Effective Date, and annually thereafter, YapStone reserves the right to increase the Fees by no more than 10% over the previous year.
2. In addition, YapStone reserves the right to modify the Fee Schedule at any other time by providing notice to Client, via email or on Client’s invoice, at least 10 days prior to the modification effective date.
3. Notwithstanding anything to the contrary that may be stated in the Fee Schedule, in the case of refunded Payments, YapStone will not return to Client the Fees charged for processing the original Payment.

B. In addition to YapStone’s right to debit Client Bank Accounts to collect the Fees and Costs, YapStone may require Client to provide YapStone with an alternative payment method. If Client does not provide an alternative payment method upon YapStone’s request, YapStone may delay Payments to Client Bank Accounts, increase the Fees, or terminate this CSA.

C. Client and YapStone each may charge Payors fees for the use of their respective services and each party is responsible for disclosing its fees to the Payors. If a dispute arises related to non-disclosure of Client-charged fees, Client will be liable to YapStone for the Fees and Costs for facilitating the payment of the full amount due to Client.

3.2 Right of Setoff. To the extent permitted by law and without notice, Client authorizes YapStone to withhold, from any Payment, any and all sums that Client owes to YapStone, including unpaid Fees and Costs, and amounts owed to YapStone in connection with any Reversal, refund, Chargeback, or other adjustment to prior Payments.

3.3 Collection Actions. Notwithstanding any other terms of the Agreement, if Client fails to pay YapStone any amounts owed to YapStone under the Agreement (including amounts owed to YapStone for Reversals, refunds, or Chargebacks), YapStone reserves the right, on its own or through a third-party collection agency, to initiate a collection action against Client to recover such funds. YapStone may charge interest, at the annualized rate of 10% or the maximum rate permitted by applicable law, on sums that remain unpaid 30 days after YapStone provides notice to Client of the amount due. Interest will be calculated daily, from the due date stated in the notice until the sum due has been paid in full. In such event, Client agrees to pay all costs and expenses, including collection agency fees and expenses and reasonable attorneys’ fees and expenses, incurred by or on behalf of YapStone in connection with the collection action.

3.4 Escheatment. YapStone reserves the right to collect a fee from Client for Payments YapStone is unable to remit to Client and that are unclaimed by Client for one year or more

4. UNDERWRITING; RESERVE; CHARGEBACKS AND REVERSALS.

4.1 Underwriting; Risk and Fraud Reviews; Sole Proprietors.

A. At any time, YapStone may require Client to provide information to enable YapStone to (i) verify beneficial ownership or control of Client’s business, (ii) validate information Client previously provided (including information provided on the Forms), (iii) verify Client’s and Client’s shareholders’ (if any) identity, and (iv) assess Client’s financial condition and the risk associated with Client’s business. The required information may include business invoices, copies of government-issued identification, business licenses, or other information related to Client’s business, beneficial owners or principals; documentation that allows YapStone to calculate Client’s outstanding credit exposure/risk of loss (e.g., Client’s financial statements, refund policies, data on captured but unfulfilled services, or the time between charge capture and fulfillment of Client’s services); or other records pertaining to Client’s compliance with the Agreement. Client represents and warrants that all information it provides to YapStone is true, correct, and current, and Client acknowledges that YapStone is relying upon such information in entering into the Agreement and in providing the Services. Client acknowledges that YapStone will monitor Client transactions that utilize the Services to identify suspicious activity, prevent, detect, and deter fraud and money laundering, and protect the integrity of YapStone’s systems and business. YapStone may suspend the Services or terminate this Agreement immediately, and may refund any corresponding Payments to Payors, upon the occurrence of any of the following: (x) if Client becomes ineligible for the Services based on YapStone policies, (y) YapStone reasonably suspects Client has violated applicable law, or (z) if Client does not furnish the requested information in a timely manner.

B. If Client is a person, Client represents and warrants that Client conducts its business as a sole proprietorship and Client agrees that as a sole proprietor, Client does not qualify as a “consumer” under the U.S. Fair Credit Reporting Act. However, Client authorizes YapStone (or its designee) to request reports on Client from a consumer reporting agency at any time. Such reports will be used to determine whether Client continues to meet the terms and conditions of the Agreement. YapStone reserves the right to terminate, suspend, or limit access to the Services based upon YapStone’s review of such reports. If Client’s access to the Services are so terminated, suspended, or limited based upon information contained in a report, YapStone will notify Client in accordance with applicable law.

4.2 Reserve. As a condition of continuing to provide Services to Client, Client agrees that YapStone may, at any time, require a Reserve. YapStone may set the Reserve in an amount that it reasonably determines is necessary to cover its or any Acquirer’s risk in connection with providing the Services to Client (including anticipated Chargebacks or credit risk). The Reserve may be raised, lowered, or removed from time to time in YapStone’s sole discretion. If the Reserve is in the form of a separate reserve account (a “Reserve Account”), Client agrees that YapStone may fund the Reserve Account from amounts due to Client under the Agreement and Client grants YapStone the right, without prior notice to Client, to debit the Reserve Account to collect amounts owed to YapStone under the Agreement. Client grants YapStone a security interest in, and lien on, all funds held in any Reserve Account. Client will execute any additional documentation required for YapStone to perfect such security interest. This security interest survives for as long as YapStone holds funds in the Reserve Account. Client agrees that all interest or other earnings that may accrue or be attributable to the Reserve Account will belong to YapStone.

4.3 Chargebacks and Reversals.

A. Payment by a Payor is subject to a right of Reversal or Chargeback. These rights exist between the Payor and the Payor’s bank or Card issuer. Client acknowledges that (i) the Chargeback and Reversal processes, procedures and deadlines are set by the applicable Card issuing bank, Card Network, or Nacha, (ii) Chargeback and Reversal decisions are made by the applicable Card issuing bank, Card Network, or Nacha, (iii) all judgments as to the validity of the Chargeback or Reversal are made at the sole discretion of the applicable Card issuing bank, Card Network, or Nacha, and (iv) YapStone does not determine the outcome of a Chargeback or Reversal dispute. Further, Client agrees that it is responsible for any Chargeback or Reversal of a Payment, plus the Chargeback Fee or ACH Reversal Fee listed in the Fee Schedule, regardless of the reason for the Chargeback or Reversal. In the event of a Chargeback or Reversal of any Payment by a Payor, YapStone is authorized to, immediately and without notice, recapture such amount plus the applicable Chargeback Fee or ACH Reversal Fee associated with the Chargeback or Reversal from a Client Bank Account or to withhold such amount from any Payment due to Client. YapStone will have no obligation to pursue any collection action against any Payor. Therefore, YapStone’s obligation to remit to Client funds that YapStone collected from a Payor on Client’s behalf will be limited to funds that YapStone has actually received from the Payor that are not subject to Chargeback or Reversal.

B. With respect to Chargebacks, YapStone may, in its sole discretion, choose to assist Client to investigate and dispute the validity of the Chargeback on Client’s behalf. For disputed Chargebacks, Client (i) will be liable for all fees and Costs imposed by the applicable Card Network to dispute the Chargeback, (ii) agrees to cooperate with YapStone and to provide any information that may be reasonably requested by YapStone as part of the dispute process, and (iii) authorizes YapStone to share information about the Chargeback with the Payor, the Payor’s financial institution, and Client’s financial institution. If a Chargeback dispute is resolved in Client’s favor and YapStone is in possession of the applicable funds, YapStone will deposit the funds into a Client Bank Account. If a Chargeback dispute is not resolved in Client’s favor or Client chooses not to contest the Chargeback, Client waives its rights to repayment of the disputed funds. Client acknowledges that Client’s failure to abide by the applicable Chargeback dispute deadlines or to provide sufficient documentation (as determined by the applicable Card issuing bank or Card Network) may result in Client losing the Chargeback dispute. Client further acknowledges that American Express Chargebacks that are deemed to be fraudulent or unauthorized (as defined by American Express) may not be disputed.

C. YapStone’s Chargebacks Best Practices are available here: https://www.yapstone.com/blog/chargeback-best-practices-for-vacation-rental-businesses. If Client has incurred an excessive number or amount of Chargebacks or Reversals, as determined by the then-current and applicable Operating Regulations, YapStone may, without notice: (i) increase the Fees or Costs, (ii) impose new Fees, (iii) require Client to establish a Reserve, (iv) delay Payments to Client, and/or (v) suspend providing the Services to Client.

5. DATA SECURITY; PCI DSS; AND PRIVACY.

5.1 Data Security. Client represents and warrants that Payor data will be accessed only by those authorized Client employees and contractors who have a need-to-know such data based on their job responsibilities. YapStone will not be liable for any unauthorized use of, or access to, Payor personal or financial data by Client, Client’s employees, any other party associated with Client (such as contractors, vendors, invitees, or agents), or any person who uses or accesses such data through Client or Client’s systems, except to the extent such use or access is due to YapStone’s gross negligence. Client agrees to meet all applicable data security standards as required by law or regulatory authority, the Operating Regulations, any Acquirer, or the PCI DSS, including not storing a cardholder’s account number, expiration date, or CVV2 (“Payment Data”), setting access restrictions and implementing strict password requirements.

5.2 PCI DSS. YapStone is solely responsible for the security of Payment Data only as soon as YapStone receives the Payment Data. Client is responsible for making sure that Payment Data is secure and protected before the Payment Data reaches YapStone and Client must comply with Payment Data storage requirements. Client must annually certify its PCI DSS compliance. Upon YapStone’s request, Client will provide YapStone with all documentation reasonably required to validate such compliance. Each party agrees that it will use only PCI DSS compliant service providers in connection with the storage or transmission of Payment Data. Client agrees not to store CVV2 data at any time.

5.3 Privacy; Use of Information. Client and YapStone are bound by the terms of the YapStone privacy policy (available at: https://www.yapstone.com/privacy) as it may be updated by YapStone from time to time. Client warrants that all Payor information Client provides to YapStone is provided with the Payor’s consent, including the Payor’s consent to YapStone’s use of such information in accordance with YapStone’s privacy policy. Client will provide evidence of such consent upon YapStone’s request. Client agrees that YapStone or its third-party service providers (including the Acquirer, the Card Networks, and Nacha) may use the information gathered in the performance of the Services or the operation of the Websites in accordance with YapStone’s privacy policy and applicable law, which use may include marketing campaigns, promotions, and statistical analyses.

6. INTELLECTUAL PROPERTY.

6.1 Intellectual Property Rights. YapStone will at all times be deemed to be the exclusive owner of the Services, the Websites, and any other material that YapStone may use or provide in connection with the implementation and operation of the Services or the Websites, as well as all current and future patent rights, copyrights, trademark, trade name, and logo rights, mask work rights, trade secret rights, database rights, moral rights, and all other intellectual and proprietary rights of any kind or nature anywhere in the world (whether or not registered or perfected) with respect to the foregoing. Client does not acquire any right, title, or interest in or to any: (A) inventions, methods, processes, technology, or works of authorship that YapStone has developed, conceived, reduced to practice, or otherwise acquired, or any modifications, enhancements, or derivative works thereof; or (B) intellectual property rights with respect to any of the foregoing. Client will not modify, adapt, translate, prepare derivative works from, decompile, reverse engineer, disassemble, or otherwise attempt to derive source code from the Websites, the Services, or any other of YapStone’s intellectual property.

6.2 Name and Trademarks. Client will not use YapStone’s name or trademarks in any press release or promotional materials without YapStone’s prior written consent in each case. Client grants YapStone a limited, non-exclusive, royalty-free, paid-up license to use Client’s name and trademarks for the sole purpose of offering or marketing (including advertising, promotions, and sales literature) the Services to Client’s customers.

7. INDEMNIFICATION.

7.1 Client Indemnification. Client will indemnify, defend, and hold harmless YapStone, the Acquirer, and their respective parent companies and subsidiaries, and the directors, officers, employees, and agents of each (“YapStone Indemnified Parties”) from and against all Claims arising out of or in connection with (A) Client’s or any Payor’s use of the Services or Websites; (B) the conduct of Client’s business; (C) any breach (or, as to defense obligations only, any alleged breach) of the Agreement by Client; (D) Client’s gross negligence, fraud, misrepresentation, willful misconduct, violation of applicable law, or infringement of the rights of any person or entity; (E) a data security breach not caused by YapStone; or (F) Client’s violation of PCI DSS or the Payment Application Data Security Standards (PA-DSS), as applicable.

7.2 YapStone Indemnification. YapStone will indemnify, defend, and hold harmless Client and Client’s parent companies and subsidiaries, and the directors, officers, employees, and agents of each (“Client Indemnified Parties”) from and against all Claims arising out of or in connection with (A) any breach (or, as to defense obligations only, any alleged breach) of the Agreement by YapStone; (B) YapStone’s gross negligence, fraud, misrepresentation, willful misconduct, violation of applicable law, or infringement of the rights of any person or entity; or (C) a data security breach occurring at, in, or through the Websites, Services, or YapStone’s premises that (through no fault of any Client Indemnified Parties or any Payor) results in the unauthorized disclosure of Client’s personal information or Payor cardholder information.

7.3 Indemnification Limits; Process.

A. The obligations of the party providing indemnification under this Agreement (the “Indemnitor”) to the party seeking indemnification (the “Indemnitee”) will be (i) limited to the extent that the Claim is the result of the Indemnitee’s gross negligence or willful misconduct, and (ii) contingent upon the Indemnitee providing prompt written notice to the Indemnitor of the Claim in accordance with this Section 7.3, provided, however, that the Indemnitor’s indemnification obligation will be relieved only to the extent the Indemnitor is prejudiced by the Indemnitee’s delay or failure to provide such notice.

B. To be indemnified under this Agreement, the Indemnitee must (i) provide written notice of the Claim to the Indemnitor within five business days after the Indemnitee’s knowledge of the Claim; (ii) make all reasonable efforts to provide the Indemnitor with all information and material in the Indemnitee’s possession regarding the Claim; (iii) furnish to the Indemnitor such assistance as the Indemnitor may reasonably request in connection with the investigation, settlement, and defense of the Claim; and (iv) grant the Indemnitor sole control over the defense and settlement of the Claim; provided, however, that the Indemnitee may participate in such defense at its option and expense. Within 10 days of the Indemnitor’s receipt of the notice of the Claim, the Indemnitor will notify the Indemnitee as to whether the Indemnitor is assuming the entire control (subject to this Section) of the defense, compromise, or settlement of the Claim, and will provide to the Indemnitee the name and contact information for the counsel that the Indemnitor has selected. Any counsel that the Indemnitor retains for such purposes must be acceptable to the Indemnitee, whose consent will not be unreasonably withheld or delayed. The Indemnitor will (x) defend the Claim diligently and reasonably, (y) keep the Indemnitee fully advised as to the status of the Claim, and (z) not dispose of or settle any Claim in the Indemnitee’s name or in any manner that may adversely affect the Indemnitee’s rights or interests (including any settlement that (1) imposes liability on the Indemnitee, (2) includes the Indemnitee’s admission of fault or guilt, or (3) would require the Indemnitee to be bound by an injunction of any kind) without the Indemnitee’s prior written consent, which consent will not be unreasonably withheld or delayed. The Indemnitee will not be liable for any settlement entered into without the Indemnitee’s prior written consent (which consent will not be unreasonably withheld or delayed).

8. LIMITATIONS OF LIABILITY

8.1 EXCEPT FOR FAILURES CAUSED BY YAPSTONE, YAPSTONE WILL NOT BE LIABLE FOR ANY FAILURE THAT AFFECTS THE RECEIPT, PROCESSING, ACCEPTANCE, COMPLETION, OR SETTLEMENT OF A PAYMENT OR THE SERVICES.

8.2 EXCEPT WHERE A CLAIM: (A) IS SUBJECT TO INDEMNIFICATION UNDER THIS AGREEMENT; (B) ARISES OUT OF A BREACH OF CONFIDENTIALITY; OR (C) ARISES OUT OF THE GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR FRAUD OF THE PARTY, IN NO EVENT WILL EITHER PARTY OR THE ACQUIRER OR ANY CARD NETWORKS, OR THEIR RESPECTIVE AFFILIATES OR SUPPLIERS, BE LIABLE TO THE OTHER PARTY OR TO ANY THIRD PARTY FOR LOST PROFITS OR FOR CONSEQUENTIAL, EXEMPLARY, INDIRECT, SPECIAL, PUNITIVE, OR INCIDENTAL DAMAGES (EVEN IF SUCH DAMAGES ARE FORESEEABLE AND WHETHER OR NOT THE PARTY OTHERWISE LIABLE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES). IN NO EVENT WILL YAPSTONE'S AGGREGATE LIABILITY ARISING OUT OF THE AGREEMENT EXCEED THE FEES THAT CLIENT HAS PAID TO YAPSTONE UNDER THE AGREEMENT DURING THE THREE MONTHS IMMEDIATELY PRECEDING THE DATE ON WHICH THE CLAIM ARISES PLUS, WHERE YAPSTONE HAS FAILED TO MAKE ANY PAYMENT DUE TO CLIENT, THE AMOUNT OF SUCH PAYMENT DUE.

8.3 Each party acknowledges that the other party has entered into the Agreement relying on the limitations of liability stated in this Section 8 and that these limitations are an essential basis of the bargain between the parties.

9. DISCLAIMERS.

9.1 EXCEPT FOR ANY EXPRESS WARRANTIES CONTAINED IN THIS CSA: (A) THE SERVICES, WEBSITES, AND ALL CONTENT, SOFTWARE, MATERIALS, AND OTHER INFORMATION PROVIDED BY YAPSTONE OR OTHERWISE ACCESSIBLE TO CLIENT IN CONNECTION WITH THE AGREEMENT OR THE SERVICES, ARE PROVIDED "AS IS," AND (B) THE ACQUIRER, YAPSTONE, AND THEIR RESPECTIVE AFFILIATES AND SUPPLIERS MAKE NO WARRANTY OF ANY KIND (AND DISCLAIM ALL WARRANTIES OF ANY KIND) WITH RESPECT TO THE FOREGOING, WHETHER EXPRESS OR IMPLIED, AND SPECIFICALLY DISCLAIM THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, IN EACH CASE TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW. WITHOUT LIMITING THE FOREGOING, YAPSTONE MAKES NO WARRANTY (i) THAT THE SERVICES WILL MEET CLIENT’S REQUIREMENTS, (ii) THAT THE SERVICES WILL BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS, OR (iii) REGARDING THE QUALITY OF THE SERVICES.

9.2. CLIENT AGREES THAT THE ACQUIRER IS NOT A PARTY TO THE AGREEMENT AND THAT THE CLIENT WILL HAVE NO RECOURSE AGAINST THE ACQUIRER ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE AGREEMENT OR THE SERVICES.

10.TERM AND TERMINATION.

10.1 Term. The Agreement will commence on the Effective Date and will continue for one (1) year (“Initial Term”). Thereafter, the Agreement will renew automatically for successive one-year terms (each, a “Renewal Term”), unless either party gives written notice of nonrenewal not less than sixty (60) days prior to the end of the Initial Term or then-current Renewal Term.

10.2 Termination.

A. Either party may terminate the Agreement, upon written notice to the other party, (i) if the other party materially fails to comply with any material provision of the Agreement and does not cure such failure within 30 days after receipt of notice of the failure, (ii) for the other party’s negligent or willful act or omission relating to the Agreement, or (iii) if required to terminate by applicable law, the Card Networks, Nacha, or the Acquirer.

B. Client may terminate the Agreement, with 30 days’ written notice to YapStone, for any material modifications to the Fee Schedule as described in Section 3.1.A(2), or if YapStone modifies the Services or Websites and such modification significantly and adversely affects Client’s use of the Services or Websites.

C. YapStone may terminate the Agreement, with 30 days’ written notice to Client, if:

1. Client does not send a transaction to YapStone for six consecutive months;
2. The volume of Payments processed by YapStone for Client materially declines and such decline is not due to seasonality in Client’s business, as determined by YapStone in its reasonable discretion. If YapStone terminates for this reason, Client will pay to YapStone a termination fee of $250 (the "Termination Fee"); or
3. Client has not utilized the Services to process any Payments within six months after YapStone enables client to accept Payments. If YapStone terminates for this reason, Client will pay to YapStone a termination fee of up to $999, as determined by YapStone (the “Non-Processing Fee”).

This Section does not limit YapStone’s termination rights outlined elsewhere in the Agreement.

10.3 Effect of Termination.

A. If YapStone terminates for cause pursuant to Sections 2.2.C, 2.4, 4.1.A, 10.2.A, or 10.2.C(1), YapStone reserves the right to charge Client the Termination Fee set forth on the Fee Schedule (which may also be described on the Fee Schedule as an “Early Termination Fee”) (the “Termination Fee”). Client agrees that the Termination Fee and the Non-Processing Fee each represent fairly calculated liquidated damages and neither is a penalty. The expiration or termination of the Agreement will not relieve either party of any obligation to pay the other party any compensation due to the other party prior to the date of expiration or termination, including as applicable, Client’s obligation to pay YapStone any Fees, Costs, the Termination Fee the Volume Fee, or the Non-Processing Fee.

B. For any Payments in process at the time of expiration or termination of the Agreement, YapStone will have up to 120 days to complete those Payments and YapStone will deduct from those Payments any Fees or Costs owed to YapStone at that time. Notwithstanding the foregoing, YapStone may hold Payments to the extent that YapStone reasonably determines, in its sole discretion, is necessary to cover YapStone’s or any Acquirer’s risk in connection with anticipated Chargebacks and Reversals. In addition, Client will remain liable for Chargebacks, Reversals, charges, and any other obligations incurred by Client after the expiration or termination of the Agreement and Client authorizes YapStone to deduct such amounts from a Client Bank Account, without prior notice to Client, after the expiration or termination of the Agreement.

C. Upon the expiration or termination of the Agreement, YapStone will disable Client’s access to the Services and Client will remove all references to YapStone from Client’s website and/or software.

11. DISPUTE RESOLUTION; APPLICABLE LAW; WAIVERS. Please read this Section carefully. It affects Client’s rights and will impact how claims Client and YapStone may have against each other are resolved.

11.1 Dispute Resolution Procedure. Most Client concerns can be resolved through YapStone’s customer service department. The parties will cooperate and attempt in good faith to resolve any potential dispute promptly by discussions between persons who have authority to resolve the potential dispute. If the parties are unable to resolve the potential dispute amicably at that level, Client will report the potential dispute to YapStone’s legal team at . Any Client disputes related to billing or Fees must be raised within 90 days of the relevant transaction or they are deemed permanently waived by Client.

11.2 Applicable Law and Forum. The Agreement will be governed by and construed in accordance with the laws of the State of California, without giving effect to its conflict of laws principles and Client agrees to exclusive personal jurisdiction in the state and federal courts located in the State of California, County of Contra Costa. IN ADDITION, YAPSTONE IS ENTITLED TO PURSUE A CLAIM IN SMALL CLAIMS COURT IF CLIENT FAILS TO TIMELY REMIT AMOUNTS DUE TO YAPSTONE, PROVIDED THAT YAPSTONE’S CLAIM AMOUNT IS WITHIN THE JURISDICTIONAL LIMITATIONS OF SUCH COURTS.

11.3 CLASS ACTION WAIVER AND JURY TRIAL WAIVER. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, EACH OF THE PARTIES AGREES THAT ANY PROCEEDING WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS OR REPRESENTATIVE ACTION. TO THE EXTENT EITHER PARTY IS PERMITTED BY LAW OR COURT OF LAW TO PROCEED WITH A CLASS OR REPRESENTATIVE ACTION AGAINST THE OTHER, THE PARTIES AGREE THAT: (A) THE PREVAILING PARTY WILL NOT BE ENTITLED TO RECOVER ATTORNEYS' FEES OR COSTS ASSOCIATED WITH PURSUING THE CLASS OR REPRESENTATIVE ACTION (NOTWITHSTANDING ANY OTHER PROVISION IN THE AGREEMENT); AND (B) THE PARTY WHO INITIATES OR PARTICIPATES AS A MEMBER OF THE CLASS WILL NOT SUBMIT A CLAIM OR OTHERWISE PARTICIPATE IN ANY RECOVERY SECURED THROUGH THE CLASS OR REPRESENTATIVE ACTION. EACH PARTY KNOWINGLY AND IRREVOCABLY WAIVES ANY RIGHT TO TRIAL BY JURY IN ANY ACTION, PROCEEDING, OR COUNTER-CLAIM RELATING TO OR ARISING OUT OF THE AGREEMENT OR ANY OF THE TRANSACTIONS CONTEMPLATED BETWEEN THE PARTIES.

12. CONFIDENTIALITY. Each party agrees to keep confidential and to use only for purposes of performing under the Agreement, any proprietary or confidential information disclosed by or on behalf of the other party in relation to the Agreement, as well as any other information that could reasonably be considered to be confidential. The obligation of confidentiality does not extend to information that is (A) publicly available through authorized disclosure, (B) rightfully obtained from a third party who has the right to disclose it, or (C) required by law to be disclosed. All confidential information will remain the property of the disclosing party.

13. MISCELLANEOUS.

13.1 Binding upon Successors and Permitted Assigns. The Agreement will be binding upon and inure to the benefit of the parties, their successors, and permitted assigns. Client may not assign the Agreement or any rights, obligations, or privileges under the Agreement without YapStone’s prior written consent. YapStone may assign its rights and obligations under the Agreement at any time without notice to Client.

13.2 Force Majeure. YapStone will not be responsible for delays, errors, failures to perform, interruptions, or disruptions in the Services or Websites resulting from any act, omission, or condition beyond YapStone's reasonable control, whether or not foreseeable or identified, including acts of God, labor strikes, lockouts, riots, acts of war, governmental regulations, fire, power failure, earthquakes, severe weather, floods or other natural disasters, public health emergency, hackers, or the failure of Client’s, a Payor’s, or any third party's hardware, software, or communications equipment or facilities.

13.3 Entire Agreement; Counterparts. The Agreement replaces and supersedes all previous and contemporaneous agreements between the parties, including prior versions of YapStone’s Client Services Agreement in paper and electronic formats, and Client waives all claims, refunds, credits, or damages related to or arising under any previous agreement between the parties. The Agreement may be signed in counterparts, including counterparts transmitted by electronic mail, each of which will be deemed an original and all of which will constitute one and the same instrument.

13.4 Severability. If any provision of the Agreement is determined to be invalid or unenforceable by any court of competent jurisdiction, the remaining provisions will (A) not be affected, (B) be binding upon the parties, and (C) be enforceable, as though such invalid or unenforceable provision (or portion thereof) were not contained in the Agreement. Any such invalid or unenforceable provision will be reformed by the court as necessary to express as nearly as possible the original intent of the parties and achieve the same economic effect as the original provision.

13.5 Amendment and Changes. The Agreement may be amended by YapStone or the Acquirer at any time without notice, provided, however, that any amendment that would significantly and adversely affect Client will be communicated to Client by email, posting on the YapStone Legal Center, or other writing. Client’s continued use of YapStone’s Websites or Services after the Agreement has been amended will constitute Client’s consent to the amendment. However, if Client does not consent to the amendment, Client can terminate the Agreement in accordance with Section 10.2.B above if Client provides notice of termination within 30 days following the date of the amendment. Client may not amend the Agreement without YapStone’s written consent. The Acquirer may amend the Agreement as it relates to the Acquirer’s processing of Card transactions upon notice to Client in accordance with the Acquirer’s standard operating procedures.

13.6 Waiver. The failure by a party to insist upon strict performance of any of the provisions contained in the Agreement will in no way constitute a waiver (A) of the party’s rights set forth in the Agreement, (B) at law or in equity, or (C) of any other provisions. No waiver of any provision or of any breach of the Agreement will be deemed a further or continuing waiver of such provision, breach, or any other provision of the Agreement.

13.7 Survival. Sections 1, 2.1, 2.4, 2.6, 3.2, 3.3, 4.2, 4.3, 5-9, 10.3, 11, 12, 13.4, and 13.6-13.10 (subject to the terms of the CEA) of this CSA will survive termination of the Agreement.

13.8 Notices. All notices and other communications under the Agreement must be in writing. YapStone will provide notices to Client via email, an update to the YapStone Legal Center, or for changes to Fees or Costs, via Client’s invoice. Email notices to Client will be delivered to the email address provided when Client applied for the Services. Client may update its email address by providing YapStone with written notice to support@yapstone.com. Client will provide all other notices to YapStone via email to legal@yapstone.com or via certified mail or overnight courier to: YapStone, Inc., Attn: Legal Department, 700 Larkspur Landing Cir Ste 199, Larkspur, CA 94939.

13.9 Third Party Service Providers. YapStone may, without notice, change its third-party service providers, including any processor, Acquirer, or bank. All rights reserved for third party service providers in the Agreement apply to successor third party service providers. Client agrees that each third-party service provider will have the right to enforce directly against Client the terms of the Agreement which relate to the provision of the third-party service provider’s services to Client and the ownership and protection of the intellectual property rights of the third-party service provider and its licensors. Client agrees that the third-party service providers will have no responsibility or liability for YapStone’s obligations to Client under the Agreement.

13.10 Commercial Entity Agreement. If Client processes, through YapStone, more than the threshold specified by the Card Networks (currently, $1,000,000 in Visa card volume or $1,000,000 in MasterCard card volume in a calendar year), Client is bound by the CEA with a YapStone Acquirer and its sponsoring member bank(s) as identified at: . The CEA is not intended to change any transaction arrangements, Fees, Costs, or other terms between Client and YapStone under the Agreement. Instead, the CEA is intended to supplement the Agreement with respect to Client’s relationship with the Acquirer. The CEA may be modified by the applicable Acquirer at any time.

American Express Terms

Yapstone London Ltd Payer Terms of Use

Last Updated: 2nd of October 2024

1. About YapStone.

This Yapstone London Ltd Payer Terms (“Agreement”) describes the terms and conditions that apply to Your (“You”, or “Your”, “Yourself”) use of services offered by Yapstone London Ltd, a limited liability company incorporated under the laws of England, located at 6 New St. Square, 11^th Floor, New Fetter Lane, London, United Kingdom EC4A 3BF (“YapStone”). YapStone provides a technology platform that allows Your landlord, property management company, vacation rental provider, internet marketplace, or other payee (“Payee”) who provides You goods or services (“Payee Services”) to electronically receive payment due from You for goods or services the Payee provides or provided to You (“Amount(s) Due”). You are a User (as defined below). The Amount Due and the associated Payee Services are governed by the contract between You and the Payee. We provide payment- processing services (the “Service(s)”) as described more fully below.

2. Consent to Terms.

By using the Services, providing Your information to YapStone, or authorizing payment(s) described below, You agree to be bound by: (i) this Agreement, (ii) YapStone’s Website Terms of Use available at: www.YapStone.com/terms-of-use/, and (iii) YapStone’s Privacy Policy (available here) (collectively, “Terms”). You should read through all of the Terms carefully. The Terms constitute a legally binding agreement between You and YapStone.

The terms of this Agreement are effective as of the date that You used the Services (the “Effective Date”). If You used the Services on behalf of a business, You represent and warrant that You can enter into this Agreement with YapStone on behalf of that business, that You accept the terms and conditions contained herein on behalf of that business, and that You have received a copy of the Agreement.

3. The Services.

3.1 Description of the Services.

YapStone currently provides access to an electronic payments platform for: (i) rental property owners and rental property managers (collectively, “Rent Payees“) who wish to engage YapStone as their agent for accepting payments from their renters (“Rent Users”); (ii) individuals wishing to make an electronic payment (the “Participating Users“) to a Payee; and (iii) for other legal entities (“Participating Payee”) who wish to engage YapStone as its payment processor for accepting payments from the Participating Payee’s users (“Payer Users”) for goods and services that it directly or indirectly provides the Payer User. Unless specified, all references to “User(s)” in this Agreement shall include Rent Users, Participating Users, and Payer Users. Unless specified, “Payee” includes Rent Payees and Participating Payees.

The Services enable Users to pay Amounts Due to Payees and may include the use of a credit/debit card and other payment methods that YapStone may offer from time to time (“Payment Instrument”) through the YapStone websites (including, without limitation, www.YapStone.com, www.holidayrentpayment.eu, or any other website operated by YapStone or its affiliates, and any subdomain of any such websites), mobile application, or API (the “Website”), phone payments via YapStone’s call center, and/or other channels that YapStone may offer from time to time. The Services may be provided by YapStone in conjunction with its third-party service providers. You acknowledge and agree that: (i) Your payment is for a transaction between You and a Payee and not with YapStone or any of YapStone’s affiliates; and, (ii) in any given transaction, YapStone is a third-party payment facilitator operating on behalf of either You or a Payee, but not on behalf of both You and the Payee in the same transaction, and (iii) that Your Agreement to these terms and use of the Services shall promote the conclusion of the lease and other agreements with Your Payee, to the extent permitted by those agreements. That is, where Yapstone acts in the capacity of agent for the receipt of a payment on behalf of a Payee (thus concluding Your payment transaction with the Payee as well as the rental or other agreement, to the extent permitted by those agreements), it is not acting on Your behalf or as Your agent for the sending of the payment. If YapStone acts in the capacity of agent in sending of money on Your behalf, it is not acting on the Payee’s behalf. At no time, and in relation to any given transaction, will YapStone act simultaneously as Your agent and as agent of the Payee.

When YapStone acts as the Agent of the Rent Payee or Participating Payee, and You are a Rent User or Payer User, the payment is deemed made to the Payee when Yapstone receives Your payment, thus extinguishing Your payment obligation to the Payee in the amount of the payment. At that point, the payment transaction between You and the Payee is consummated; and, the Payee shall have no recourse against You. YapStone’s contract with the Payee establishes YapStone’s obligation to remit the funds to Your Payee. The provision of Payee Services is solely a matter between You and the Payee, subject to YapStone’s ability to alter certain terms of the agreement between You and the Payee as set out in these Terms; and YapStone has no responsibility or liability to You with regard to the provision of the Payee Services.

You will receive a confirmation from YapStone acknowledging the processing of Your payment.

3.2 Availability of Services. You acknowledge that, if Your access to the Services is contingent upon an agreement between YapStone and a Rent Payee or Participating Payee, then the applicable Rent Payee or Participating Payee may limit or terminate Your access to Services; and, if YapStone’s agreement with such Rent Payee or Participating Payee is terminated, YapStone may immediately terminate Your ability to use the Services. You acknowledge that, where YapStone acts as the agent of the Payee, YapStone has the right to decline acceptance of Your payment or deny making services available to You, thus prohibiting the conclusion of Your transaction and rental or other agreement with the Payee.

3.3 Modification of Services. You acknowledge that YapStone has the right to change the content or technical specifications of any aspect of the Services at any time at YapStone’s sole discretion; provided that YapStone will provide You with thirty (30) days’ notice of any modification that would significantly adversely affect Your use of the Services. You acknowledge that such modifications may result in Your being unable to access the Services. If You do not accept the modified terms, You should immediately cease using the Services. Your continued use of the Services after the thirty (30) notice period shall constitute acceptance of the modified terms.

4. YapStone Fees.

4.1 Fees. If YapStone is charging You a fee to use the Services, YapStone will disclose the fee to You prior to processing Your payment (“Fees”). YapStone reserves the right to modify its fees at any time, provided that no modification will be retroactively effective. If You have scheduled automatic payments (“AutoPay”) and the associated fee amount is changed, You will be directly or indirectly notified of this fee change in advance.

4.2 Collection Actions. Notwithstanding anything else herein, if You fail to pay YapStone any amounts owed to YapStone under this Agreement, YapStone reserves the right, on its own or through a third party collection agency, and without limiting YapStone’s remedies under section 12.1, to initiate a collection action against You to recover such funds. YapStone, from time to time, may charge interest on unpaid sums that are at least thirty (30) days past due at the annualized rate of ten percent (10%), or the maximum rate permitted by applicable law, from time to time. Interest will be calculated on a daily basis from the due date until the sum due has been paid in full. In such event, You agree to pay all costs and expenses, including without limitation, reasonable attorneys’ fees and other expenses, incurred by or on behalf of YapStone in connection with the collection action.

5. Consent and Authorization to Use Payment Instrument.

You represent and warrant that You have the legal right and authority to utilize Your Payment Instrument and authorize YapStone to debit such Payment Instrument in accordance with this Agreement.

You hereby authorize the charge to Your Payment Instrument, in the amount You authorized YapStone through the Services, which may include fees owed to Your Payee(s) any relevant taxes YapStone is obligated to collect on behalf of a governmental agency, and any fees owed to YapStone. You also authorize the crediting or debiting of Your Payment Instrument by YapStone in connection with any fees owed to YapStone, chargebacks, refunds, or adjustments made through the Service. You agree to sign and submit a direct debit mandate form (or other applicable bank form) to allow YapStone to debit Your bank account for fees and amounts You owe YapStone.

6. Your Information; Privacy.

6.1 Your Information. In order to use and continue to use the Service, You agree to: (i) upon request, provide information and/or documents about Yourself that is true, accurate, current, and complete; and, (ii) where applicable, advise YapStone of updates to Your information to keep it true, accurate, current and complete. You certify that all information You provide to YapStone is true, accurate, current, and complete, and acknowledge that YapStone is relying on that certification as a condition of providing You with the Services. If You provide information that is untrue, inaccurate, not current or incomplete, or if YapStone has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, YapStone reserves the right to suspend or terminate Your access to the Service and to hold any funds that You submitted through the Services. You may not and agree not to use the Service for any illegal purpose or in any manner inconsistent with this Agreement. By using the Services, You also represent that You are at least eighteen (18) years old.

6.2 Privacy Policy. You understand and agree that any information You provide to YapStone (including Your personal and financial information) is subject to YapStone’s Privacy Policy, available here. By agreeing to this Agreement, You hereby agree to such Privacy Policy, which may be updated from time to time.

6.3 Personal Data. YapStone may use Your personal data in a manner set out in YapStone’s Privacy Policy, or as required by applicable law, and as further described in this Agreement. YapStone processes Your personal data in order to provide the Services. If you do not provide Your personal data, YapStone will not be able to provide the Services. Please note that the information You provide to YapStone in using the Service or the Website will be transferred outside the European Economic Area (“EEA”) for the purposes of processing by YapStone or its affiliates in the United States for the purposes specified in the Privacy Policy, including verifying Your identity, Your location or payment information in connection with YapStone’s Services or those of its Users or Payees, or in order to comply with YapStone’s legal and regulatory obligations, as well as for group administration and management purposes. The jurisdiction to which your data may be transferred may not have laws that provide the same level of protection for your personal data as in England. YapStone will, however, put in arrangements to keep your personal data safe and secure. Such arrangements will include, where the recipient is based in the United States, YapStone adheres to the principles of the US-EU Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use and retention of personal information from EEA member countries. YapStone, through its parent company, YapStone Holdings, Inc., has certified that it adheres to the Privacy Shield Program. Where the recipient is located in any other jurisdiction outside of the EEA, YapStone will put in place EU approved model contracts with the recipient of the personal data. For more information on transfers of personal data, please click here.

If YapStone decides to change its Privacy Policy, it will post those changes on its Website so that You are aware of what information YapStone collects, how it uses such information, and under what circumstances YapStone may disclose the information. You should check YapStone’s Website frequently for any changes.

6.4 Email Communications. To provide YapStone Services, YapStone must send You administrative emails.

7. Payment Cancellation, Credit, Chargebacks, and Refunds.

For payments You believe were improperly processed, YapStone may, in accordance with applicable law, void, rescind, or issue a credit for Your payment made through the Service at any time prior to YapStone making the payment to a Payee. If a payment dispute arises after payment is made by YapStone to a Payee, the responsibility to settle the payment dispute rests with You and the Payee. You agree and acknowledge that upon Your request, YapStone, in its sole discretion, may cancel a payment made through the Services.

8. Password and Security.

You may be asked to create an account with YapStone to access the Services (“Account”). In that case, You will create a password when completing the Account creation process. You are solely responsible for maintaining the confidentiality of Your password, restricting access to Your Account, and are fully responsible for all activities occurring on Your Account. You agree to notify YapStone immediately if You notice unauthorized use of Your password, unauthorized access to Your Account, unauthorized access to Your information, or any other breach of security. You agree that YapStone is not liable for any damage or loss arising from Your failure to comply with this section.

9. Service Cancellation.

Either You or YapStone may cancel Your access to the Services at any time. You may cancel the Services by sending an e-mail to customerservice@holidayrentpayment.com,uk to: (i) request deactivation of Your Account; (ii) access to the Services; (iii) and/or cancel any future AutoPay. You will remain liable for all outstanding payments and fees due to YapStone at the time of cancellation, as well as any fees or amounts related to transactions that are initiated prior to cancellation.

10. Liability and Indemnification.

10.1 Your Liability. You shall be liable to YapStone, its parent companies and subsidiaries, and the directors, officers, employees, and agents of each (“YapStone Parties”) for any and all Claims (as defined below) arising out of or in connection with (i) Your misuse of the Payee Services, Services, or Website; (ii) any breach (or, as to defense obligations only, any alleged breach) of this Agreement by You or any breach of Your representations, warranties, or obligations set forth in this Agreement; or (iii) Your negligence, fraud, misrepresentation, willful misconduct, violation of applicable law, violation of card network rules, or infringement of the rights of any person or entity. YapStone shall provide prompt written notice to You of any such Claims.

10.2 YapStone Liability. YapStone shall be liable to You and Your parent companies and subsidiaries, and the directors, officers, employees, and agents of each (“Your Parties”), if any, for any and all Claims (as defined below) arising out of or in connection with (i) any breach (or, as to defense obligations only, any alleged breach) of this Agreement by YapStone; or (ii) YapStone’s negligence, fraud, misrepresentation, willful misconduct, violation of applicable law, or infringement of the rights of any person or entity.

10.3 Indemnification Process. The party seeking indemnification pursuant to this Section 10 (the “Indemnitee”) shall: (a) promptly notify the other party (the “Indemnitor”) in writing of the Claim for which indemnification is sought, but in no event longer than five (5) business days of the Indemnitee’s knowledge of the Claim: (b) make all reasonable efforts to provide Indemnitor with all information and material in Indemnitee’s possession regarding the Claim; (c) furnish to Indemnitor such assistance as Indemnitor may reasonably request in connection with the investigation, settlement and defense of the Claim; and (d) grant Indemnitor sole control over the defense and settlement of the Claim. Within ten (10) days of Indemnitor’s receipt of the notice of the Claim or demand, Indemnitor shall notify the Indemnitee as to whether Indemnitor is assuming the entire control (subject to this Section) of the defense, compromise or settlement of the matter, including the counsel that Indemnitor has selected. The Indemnitor shall institute and maintain any such defense diligently and reasonably and shall keep the Indemnitee fully advised as to the status thereof. Further, Indemnitor shall not dispose of or settle any such Claim in Indemnitee’s name or in any manner which may adversely affect Indemnitee’s rights or interests (which includes, without limitation, any settlement that imposes pecuniary or other liability or an admission of fault or guilt on the Indemnitee or would require the Indemnitee to be bound by an injunction of any kind) without Indemnitee’s prior written consent, which consent shall not be unreasonably withheld or delayed. Indemnitee shall not be liable hereunder for any settlement entered into without its prior written consent (which consent shall not be unreasonably withheld or delayed).

10.4 Definition of “Claim”. “Claim” means an action, allegation, assessment, cause of action, cease and desist letter, charge, citation, claim, demand, directive, fine, lawsuit or other litigation or proceeding, or notice issued or submitted by, from or on behalf of a third party, including any governmental agency, and all resulting judgments, bona fide settlements, penalties, damages (including consequential, indirect, special, incidental or punitive damages), losses, liabilities, costs, and expenses (including, without limitation, reasonable attorneys’ fees, expenses and costs) incurred in connection therewith.

11. Disclaimers and Limitation of Liability.

11.1 Disclaimers. EXCEPT FOR ANY EXPRESS WARRANTIES CONTAINED IN THIS AGREEMENT: (i) THE SERVICES, WEBSITES, AND ALL CONTENT, SOFTWARE, MATERIALS AND OTHER INFORMATION PROVIDED BY YAPSTONE OR OTHERWISE ACCESSIBLE TO YOU IN CONNECTION WITH THIS AGREEMENT OR THE SERVICES, ARE PROVIDED “AS IS” AND “AS AVAILABLE” AND (ii) YAPSTONE AND ITS RESPECTIVE AFFILIATES AND SUPPLIERS MAKE NO WARRANTY OF ANY KIND (AND DISCLAIM ALL WARRANTIES OF ANY KIND) WITH RESPECT TO THE FOREGOING, WHETHER EXPRESS, STATUTORY OR IMPLIED, AND SPECIFICALLY DISCLAIM THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, IN EACH CASE TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW. WITHOUT LIMITING THE FOREGOING, YAPSTONE MAKES NO WARRANTY THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS. YAPSTONE MAKES NO WARRANTY REGARDING THE QUALITY OF THE PAYMENT SERVICES.

11.2 World Wide Web Usage. YapStone and its suppliers make no warranties regarding the quality, reliability, timeliness or security of the world wide web, the internet and other globally linked computer networks, or the web sites established thereon including the Sites or Website, will be uninterrupted or error free.

11.3 Limitation of Liability.

11.3.1 YOU AGREE THAT YAPSTONE SHALL NOT BE LIABLE FOR: ANY FAILURES CAUSED BY ANY PERSON OR ENTITY OTHER THAN YAPSTONE THAT MAY AFFECT THE RECEIPT, PROCESSING, ACCEPTANCE, COMPLETION, OR SETTLEMENT OF A PAYMENT OR THE SERVICES.

11.3.2 EXCEPT WHERE THE CLAIM: (i) IS SUBJECT TO INDEMNIFICATION UNDER SECTION 10 OF THIS AGREEMENT; TO THE EXTENT PERMITTED BY LAW IN NO EVENT WILL EITHER PARTY OR THEIR RESPECTIVE AFFILIATES OR SUPPLIERS, BE LIABLE TO THE OTHER PARTY OR TO ANY THIRD PARTY FOR LOST PROFITS OR FOR CONSEQUENTIAL, EXEMPLARY, INDIRECT, SPECIAL, PUNITIVE, OR INCIDENTAL DAMAGES (EVEN IF SUCH DAMAGES ARE FORESEEABLE AND WHETHER OR NOT THE PARTY OTHERWISE LIABLE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES). IN NO EVENT WILL YAPSTONE’S AGGREGATE LIABILITY ARISING OUT OF THIS AGREEMENT EXCEED THE GREATER OF: (I) THE AMOUNT OF PAYMENTS IN DISPUTE, OR (II) €100 EURO. Each party acknowledges that the other party has entered into this Agreement relying on the limitations of liability stated in this paragraph and that these limitations are an essential basis of the bargain between the parties.

12. Complaints, Dispute Resolution, and Governing Law and Forum.

12.1 Complaint Process. If You wish to make a complaint about the Services, You can make a complaint by sending an e-mail to customerservice@holidayrentpayment.com,uk. Most of Your concerns can be resolved through YapStone’s customer service department. YapStone’s goal is to learn about and address the underlying causes of the concern. To that end, the parties shall cooperate and attempt in good faith to resolve any potential dispute promptly by discussions between persons who have authority to resolve the potential dispute. If the parties are unable to resolve the potential dispute amicably at that level, You shall report the potential dispute to YapStone’s legal team at Legal@YapStone.com. Any of Your disputes related to billing or fees must be raised within ninety (90) days of the relevant transaction or they are deemed permanently waived by You.

12.2 Applicable Law and Forum.

This Agreement, and any issues, disputes or claims arising out of or in connection with it (whether contractual or non-contractual in nature such as claims in tort, from breach of statute or regulation or otherwise), shall be governed by and construed in accordance with the laws of England. All disputes or claims arising out of, or relating to, this Agreement shall be subject to the exclusive jurisdiction of the courts of England, to which the parties irrevocably submit. All proceedings must be conducted in English. Nothing in this section 12.2 affects or limits your rights at law.

13. Miscellaneous.

13.1 Taxes. Each Payee is responsible for: (i) determining, collecting, and reporting any and all taxes required to be collected, reported, or paid in connection with Your use of the Payee Service or business and use of their sites; and, (ii) for any and all applicable taxes, including sales, use, lodging, personal property, value-added, excise, customs fees, import duties or stamp duties or other taxes and duties imposed by governmental entities of whatever kind and imposed with respect to the transactions processed under this Agreement, including penalties and interest. YapStone is responsible for taxes based upon YapStone’s net income.

You acknowledge and agree that YapStone may be required to collect taxes from You in connection with Your use of the Payee Services or Services, and to remit those taxes on Your behalf (and report any payments processed) to regulatory or government authorities. Other than Value Added Taxes (“VAT”) for Rent Payees and Participating Payees located in England, YapStone is not responsible for, and is not the entity collecting VAT or other taxes with respect to the payments. You will promptly provide YapStone with documentation as may be required by the applicable governmental entity in order for YapStone to process payments hereunder.

13.2 Amendments to this Agreement. YapStone may amend this Agreement at any time by providing You thirty (30) days’ notice by email or by posting the amended Agreement on a YapStone Site, with the notice valid as of the date indicated in the email or Website posting. Your continued access or use of YapStone Services will constitute Your acceptance of the amended Agreement. If You disagree at any stage with amendments made, You must contact YapStone at: customerservice@holidayrentpayment.com,uk to cancel Your Services and Account, which will also cancel Your access to the Services. This Agreement may not otherwise be amended except through by written agreement, signed by You and an authorized YapStone representative.

13.3 Notices. All notices and other communications under this Agreement must be in writing and may be made by means of email or a posting on, or update to the YapStone Website. Notices to You will be delivered to the email address provided to YapStone or as modified by You through notice to YapStone or by posting on or update to the YapStone Website. Notices to YapStone can be made via email at legal@YapStone.com or via certified mail or overnight courier to: Yapstone London Ltd, , 6 New St. Square, 11th Floor, New Fetter Lane, London, United Kingdom EC4A 3BF

13.4 Entirety and Severability. This Agreement contains the entire understanding between You and YapStone with respect to its subject matter, superseding all prior and contemporaneous representations, understandings, and any other oral or written agreements between the parties with respect to such subject matter. If any provision of this Agreement, or the application thereof, is found invalid or unenforceable, that provision will be amended to achieve as nearly as possible the same economic effect as the original provision and the remainder of this Agreement will remain in full force.

13.5 Survival. Sections 4-7 and 10-13 and Sections securing YapStone’s rights shall survive any termination of this Agreement.

14. Contests and Giveaways.

By participating in any YapStone sponsored contest, giveaway, promotion, webinar, or other event, You agree to the specific terms thereof. YapStone reserves the right to modify any contest, giveaway, or promotion at any time.

15. Mobile Device Terms.

If You are accessing the Services from a mobile device using an application (the “Application”), the following end-user license agreement (“EULA”) terms apply to You in addition to the above:

15.1 YapStone grants You the right to use the Application only for Your personal use. You must comply with all applicable laws and third party agreements (for example, Your wireless data service agreement). The Application may not contain the same functionality as the Website. Deleting the Application does not deactivate or delete Your profile or Account with YapStone; please see Section 9 for Service Cancellations.

15.2 YapStone owns, or is the licensee to, all right, title and interest in and to its Application, including all rights under patent, copyright, trade secret, trademark, and any and all other proprietary rights, including all applications, renewals, extensions, and restorations thereof. You will not modify, adapt, translate, prepare derivative works from, decompile, reverse-engineer, disassemble, or otherwise attempt to derive source code from any Application and You will not remove, obscure, or alter YapStone’s copyright notice, trademarks or other proprietary rights notices affixed to, contained within, or accessed in conjunction with or by any Application.

15.3 Prohibited Countries Policy and Foreign Trade Regulation. The Application or its underlying technology may not be downloaded to or exported or re-exported: (a) into (or to a resident or national of) Cuba, Iraq, Iran, Libya, North Korea, Sudan, Syria, or any other country subject to United States or European Union embargo; (b) to anyone on the US Treasury Department’s list of Specially Designated Nationals or on the US Commerce Department’s Denied Party or Entity List; (c) to any prohibited person, group, or entity subject to European Union financial sanctions; and (d) to any prohibited country, person, end-user, or entity specified by US Export Laws. When using the Application, You are responsible for complying with trade regulations and both foreign and domestic laws.

15.4 Mobile Application Terms:

(i) This Agreement is between You and YapStone, and not with the mobile application platform offering the Application for download (“Application Platform”). The Application Platform is not responsible for the Application and the content thereof.

(ii) YapStone grants You a non-transferable license to use the Application only on a device that You own or control and as permitted by the usage rules set forth in the each Application Platform’s terms of use.

(iii) The Application Platform has no obligation whatsoever to furnish any maintenance and support services with respect to the Application.

(iv) The Application Platform is not responsible for the investigation, defense, settlement, and discharge of any third party intellectual property infringement claim.

(v) The Application Platform is not responsible for addressing any Claims by You or any third party relating to the Application or Your possession and/or use of the Application, including but not limited to: (a) product liability claims; (b) any Claim that the Application fails to conform to any applicable legal or regulatory requirement; and (c) Claims arising under consumer protection or similar legislation.

(vi) To the maximum extent permitted by applicable law, the Application Platform will have no other warranty obligation whatsoever with respect to the Application.

(vii) Your questions, complaints, or claims with respect to the Application can be directed to YapStone’s team at: customerservice@holidayrentpayment.com,uk.

Payee Terms of Use

Last Updated: 2nd of October 2024

Client Services Agreement

This Client Services Agreement (this ‘Agreement’) is made and entered into between [Yapstone London Ltd, a limited liability company incorporated under the laws of England with company number 15993771] (sometimes doing business as HolidayRentPayment) (‘YapStone’) and You or the business You are accepting these terms on behalf of (‘You’, ‘Your’, or ‘Client’) and is effective as of the date that You submitted the Registration Form as defined below (the ‘Effective Date’). If You submitted the Registration Form on behalf of a business, You represent and warrant that You can enter into this Agreement with YapStone on behalf of that business, that You accept the terms and conditions contained herein on behalf of that business, and that You have received a copy of the Agreement. You should read through all of the terms carefully. The terms constitute a legally binding agreement between You and YapStone.

BY SIGNING AND SUBMITTING AN APPLICATION FORM OR BY CLICKING ‘I AGREE’ AND COMPLETING THE ONLINE REGISTRATION FORM (the application form and online registration form collectively, ‘Registration Form’), YOU AGREE TO BE BOUND BY THIS AGREEMENT, ALL POLICIES, NOTICES,AND OTHER CONTENT ON YAPSTONE’S WEBSITES INCLUDING, WITHOUT LIMITATION,[WWW.HOLIDAYRENTPAYMENT.EU AND/ OR WWW.YAPSTONE.COM/LEGAL IN THE ‘YAPSTONE INTERNATIONAL LTD. AGREEMENT’ SUBSECTION, AND YAPSTONE’S PRIVACY POLICY LOCATED AT HTTPS://WWW.YAPSTONE.COM/PRIVACY-POLICY-INTERNATIONAL/EN/,] OR ANY OTHER WEBSITE OPERATED BY YAPSTONE, AND ANY SUBDOMAIN OF ANY SUCH WEBSITES OR ANY MOBILE APPLICATION FOR SUCH WEBSITES (collectively, the ‘Website’). For purposes of this Agreement, capitalized terms used in this Agreement shall have the meanings given to them in this Agreement, except as expressly otherwise defined herein.

Background:
· YapStone provides online electronic payment services that facilitate the payment of long and short-term rents, deposits, Lodging Tax(es) (as defined in Section 1.1E), and other rent-related expenses (collectively ‘Rents’) in the rental industry, between property owners/managers and the individuals who desire to rent the property and stay as guests (the ‘Guest(s)’) and such facilitation may be done via YapStone’s application interface (collectively, the ‘Services’);

· You own, sublet, and/or manage the real estate properties set forth on the Registration Form and other forms (collectively ‘Forms’) submitted to YapStone (‘Property’ or ‘Properties’); and

· You are owed Rents by a Guest as a result of a contract entered into between You and the Guest, and You would like YapStone to collect the Rents owed subject to the terms and conditions set forth in this Agreement.

This Agreement incorporates by reference, in the order of precedence listed below:

1. Any agreement required by an Acquirer as defined below or Card Network as defined below;

2. Sections 1 through 12 of this Agreement; and

3. The Registration Form, property configuration form, bank change form, and any other information or form submitted by You to YapStone (collectively, ‘Forms’).

You and YapStone agree to the following:

1. SERVICES.

1.1 Relationship with YapStone. You hereby appoint YapStone (and Acquirer) as Your limited agent for the limited purpose of receiving, collecting, facilitating, transmitting, and/or processing Payments (as defined in Section 1.3) on Your behalf from Guests that make Payments to You, and to transmit funds to You. You acknowledge and agree that:

A. Receipt of funds from Guests by YapStone (and by YapStone’s Acquirer) on Your behalf in connection with Services transactions shall be deemed receipt of funds from Guests by You and will satisfy Guest’s obligations to You in the amount of the applicable Payment by the Guest, even if YapStone fails to remit such funds received from Guest.

1. In addition to the foregoing, where You are contractually authorized to receive or collect Payments on behalf of an owner or where Your lease agreement or other agreement with a Guest provides that payments shall be made to You as the agent of the owner or homeowners association, and You use the Services to receive, collect, facilitate, and/or transmit Payments of Rent to You or property owners for which You provide property management services (collectively, ‘Payee(s)’), You represent and warrant to YapStone that You have all requisite power, authorization, and authority to, among other things, and hereby does (i) appoint YapStone as the Payee’s agent for the limited purpose of receiving, collecting, facilitating, and/or transmitting Payments on behalf of each Payee from Guests making Payments to the Payee; and (ii) agree, on behalf of each Payee, that receipt of funds from Guests by YapStone (and /or YapStone’s Acquirer) on Payee’s behalf in connection with Services transactions (a) shall be deemed receipt of funds from Guests by the Payee and (b) will satisfy a Guest’s obligations to the Payee in the amount of the applicable Payment by the Guest, even if YapStone or You fail to remit such funds received from Guests. Where the provisions of this Section 1.1.A.1 apply, references below to Your acknowledgements, agreements, affirmations, authorizations or consents shall be deemed to be on Your behalf and on behalf of the Payee.

B. YapStone or its designee will provide Guests with a receipt and any other information required by applicable law confirming that Payment has been made on the applicable date. You acknowledge YapStone is not a bank or other chartered depository institution. You also acknowledge that funds received by YapStone may be commingled with funds of others on whose behalf YapStone collects Payments and held by YapStone (or its service provider) on behalf of, and for the benefit of, You or the Payee, as applicable, in one or more pooled accounts at one or more insured banks. Funds held in any pooled account may be eligible for pass-through insurance, meaning that Your balance is insured up to the scheme’s maximum. As between You and YapStone, YapStone has sole discretion over the establishment and maintenance of any pooled account. YapStone will not use funds held in such manner for YapStone’s corporate purposes. You will not receive interest or any other earnings on any funds that YapStone holds for or on Your behalf.

C. YapStone may submit Payment transactions to any Card Network or Acquirer (each as defined below), and receive funds from any Card Network or Acquirer on Your behalf.

D. YapStone may grant or deny any Guest the ability to use the Services for any or no reason.

E. In addition to any Payments from Guests with respect to Rent, where required by applicable law, You also authorize YapStone to collect from each Guest and remit to the applicable local taxing authority on Your behalf, any and all applicable lodging, occupancy, hotel, transient, sales and use, or similar taxes (‘Lodging Taxes’).

F. Refunds; Damage Deposit. You must initiate a Refund of a Payment by communicating Your Refund instructions to YapStone. However, if You enroll or are enrolled in an automatic Refund of damage deposit program where You have authorized YapStone to automatically Refund damage deposits to Payers/Guests, You authorize YapStone to: (i) hold the damage deposit funds until You claim such funds; or (ii) hold the damage deposit funds and initiate a Refund of such damage deposit on Your behalf in accordance with the program parameters.

1.2 Your Responsibilities; Acquirer Relationship; Card Networks. During the Term of this Agreement, the Services will be provided by YapStone in conjunction with merchant acquirers or other acquirers, and their respective designated sponsoring member bank(s) (collectively, ‘Acquirer(s)’). You agree to comply with all YapStone policies with respect to the Services, and all applicable operating regulations and other rules (collectively, ‘Operating Regulations’) of the card schemes (such as, Visa, MasterCard, Discover, American Express, Carte Bleue (collectively, ‘Card Networks’)) and Bank Transfer Schemes (the European Union’s Single European Payments Area (‘SEPA’) and/or the United Kingdom’s Bankers Automated Clearing Services (‘BACS’), as well as other applicable schemes for making payments directly from one bank account to another (‘Direct Debit Systems’), and all applicable federal, state, province, county, or local laws, rules, regulations, and regulatory guidance relating to the conduct of its business. You agree and acknowledge that the Card Networks and Direct Debit Systems reserve the right to amend the Operating Regulations without notice to You. If You choose to accept only certain types of Cards, it is Your responsibility to properly indicate which Cards are accepted.

1.3 Payments of Rent and Funding Timeline. During the Term of this Agreement, YapStone’s Services will enable qualified Guests to make payments of Rent to You or the Payee using the payment channels set forth in Section 2 that may include credit cards, debit cards (collectively, ‘Cards’), and, depending on availability, SEPA, BACS, or other methods of electronic bank account funds transfer (collectively, ‘Direct Debit’) (Cards and Direct Debits are collectively ‘Payments’). Upon receipt of the Registration Form, YapStone will review Your application and determine whether it is able to offer You the Services, and the manner in which it will settle Payments of Rents in its sole discretion.

Subject to banking processing delays and any fraud or risk holds imposed by YapStone, You will typically receive the Guest’s Payment (less applicable Fees and deductions as set forth in this Agreement) in Your bank account within 2-3 business days following the day a Payment is posted to YapStone’s accounts in accordance with the terms of this Agreement.

YapStone may change Your settlement timeline at any time during the Term of this Agreement; provided, however, that You will be given notice of any such change.

1.4 Settlement. Acquirer will process all Card and Direct Debit transactions for YapStone and You. You agree that settlement of funds to YapStone’s designated bank account discharges Acquirer of its settlement obligation to You and that any dispute regarding the receipt or amount of settlement shall be between YapStone and You.

1.5 Authorization for Debits and Credits. You hereby authorize YapStone to credit and debit the bank accounts listed on the applicable Forms. This authorization includes those bank accounts owned by You or any individual Payee for the following purposes:

(i) to credit Payments to or as directed by You;
(ii) to credit any other amounts due to Client;
(iii) to debit any Chargebacks or Refunds; and,
(iv) to debit any fees, charges, or other amounts owed by You to YapStone.

You represent that You have the legal right, power, and authority to authorize YapStone to credit and debit such bank accounts. You acknowledge that if You interfere with YapStone’s ability to debit any such bank accounts, YapStone may suspend or terminate the Services without notice. You hereby agree that at all times during the term of the Agreement the bank accounts notified to YapStone during the Registration Requirements (or such other single bank account as You notify YapStone under the terms of this Agreement) will be operational and will have a Direct Debit Mandate in favour of YapStone. In particular You authorise YapStone to use:

(i) Your bank accounts for the purpose of depositing Payments (less applicable Fees and deductions as set forth in this Agreement); and
(ii) the Direct Debit Mandate to pay any applicable Fees, chargebacks and reversals of Payments due to YapStone (including, but not limited to, Guest cancellations).

1.6 Your Use of the Services. You agree that the Services shall be used solely for the collection and payment of Rents and for no other purpose. Client represents and warrants that it complies with all applicable law with respect to property management, vacation rental bookings or other products or services provided by Clients or Payees, and that it has the legal authority to own, manage, let, or sublet the Properties and to collect and authorize YapStone to collect Payments in connection with the Properties; and if Client is unable to show such authority upon YapStone’s request, YapStone may suspend or terminate the Services and may withhold or refund to Payer any corresponding Payments.

Furthermore, knowing that YapStone intends to rely on the agreements, representations and warranties contained herein, You (i) acknowledge and agree that You are obligated to pay over to property owners that You serve certain funds disbursed to You by YapStone; (ii) represent and warrant that You have all licenses and permits required to perform property management services and to collect funds from YapStone on behalf of landlords or property owners; (iii) represent and warrant that You have been duly authorized as the agent of the property owner on whose behalf You are contracting for the collection of Rent Payments by YapStone; (iv) represent and warrant that You shall provide to YapStone, monthly, a report identifying each and every property for which YapStone is authorized to provide its services, and that You shall provide YapStone with any reports or statements that You furnish to a landlord or owner in connection with such property upon request by YapStone.

YapStone and its Acquirers shall have a right to audit and make independent examinations of Your records, books, accounts, all vouchers, files, and all other material pertaining to each property in connection with which YapStone is providing Services, no more frequently than two (2) times a year, upon reasonable notice, to ensure Your compliance with the terms of this Agreement.

1.7 Modification of the Services. When YapStone determines that it is necessary to protect the integrity of the Website, the Services or its operations, to avoid harm to others, or in order to comply with applicable law or regulation, YapStone has the right, without notice or liability, (i) to change, suspend, or discontinue the Services or Website, and (ii) to impose limits on features or restrict access to any of the Services and Website; provided, however, that YapStone will not otherwise modify the Services or the Website in a manner that would, in its sole discretion, significantly adversely affect Your use thereof, without providing at least ten (10) days prior notice to You of any such modification.

In addition, YapStone may from time to time without prior notice modify any of the Services or Website. However, if YapStone, in its sole discretion, determines that any such modification would significantly adversely affect Client’s use of the Services or Website, YapStone will provide You notice, by email or by a posting on the Legal Center of the Website, of any such modification.

1.8 Provision of Information. You will keep current all information identified on the Forms, including, without limitation, all bank account information. You also will provide any other information as may be reasonably requested by YapStone, from time to time, or otherwise as may be required to perform the Services. You acknowledge that failure to update such information may result in Payments being misdirected, delayed, or returned to the Guest. YapStone shall in no event be liable for any damages directly or indirectly resulting from Your failure to provide current and correct information.

1.9 Relationship between YapStone, Payees, and Client. The Client acknowledges and agrees that YapStone is not a party to Your agreement with any Guest or Payee with respect to property management, vacation rental bookings, or other products or services provided by Clients or Payees. Therefore, in the event of a dispute between You, a Guest, or any Payee for any reason other than YapStone’s performance of the Services, You agree to indemnify, defend, and hold harmless YapStone, its affiliates, and its officers, directors, agents, employees, and other representatives from any claims related to the dispute.

2. FEES AND COLLECTION OF FEES.

2.1 Fees. You shall pay YapStone fees as set forth in the fee schedule (‘Fees’). YapStone reserves the right to modify any fees upon ten (10) days’ notice to You. You are responsible for disclosing to Guest all fees that You charge to such Guest. If a dispute arises related to non-disclosure of fees You charge Guests, You shall be liable to YapStone for any ensuing chargeback or refund amount. You hereby authorize YapStone to automatically deduct all Fees due from the Payments collected by YapStone, as well as Fees related to Chargebacks and Refunds (as defined below) prior to settlement to Your bank accounts. In addition to the fees listed below, You are also responsible for any penalties or fines imposed by any Acquirer, Card Networks, or other body resulting from Client’s use of the Services in a manner not permitted by this Agreement, Operating Regulations, or Acquirer rules and regulations.

2.2 Right of Setoff. To the extent permitted by law, You authorize YapStone to withhold, without notice, from any payment due to You or Payee, any and all sums that You owe to YapStone, including without limitation: (i) Fees owed by You and (ii) amounts You owe YapStone in connection with any Refund, Chargeback, or other adjustment to prior Payments.

2.3 Collection Actions. Notwithstanding anything else herein, if You fail to pay YapStone any amounts owed to YapStone under this Agreement, YapStone reserves the right, on its own or through a third party collection agency, to initiate a collection action against You to recover such funds. YapStone, from time to time, may charge interest on unpaid sums that are at least thirty (30) days past due at the annualized rate of ten percent (10%) or the maximum rate permitted by applicable law. Interest will be calculated on a daily basis from the due date until the sum due has been paid in full, whether before or after judgement. In such event, You agree to pay all costs and expenses, including without limitation, reasonable attorneys’ fees and other expenses, incurred by or on behalf of YapStone in connection with the collection action.

3. UNDERWRITING; CHARGEBACKS AND REFUNDS.

3.1 Underwriting; Customer Due Diligence, Fraud and Risk Reviews. In order to enable YapStone to comply with anti-terrorism, financial services, and other applicable laws and regulations, and Know Your Customer (‘KYC’) requirements imposed by the Card Networks and Acquirers, You must provide YapStone information about You, Your shareholders, Your activities, and the Properties. You warrant unconditionally that all information You provide YapStone is true, correct, and up to date, and acknowledge that YapStone is relying upon such information in establishing this Agreement and in providing the Services. You authorize YapStone to collect and verify the information provided by You (including information provided on the Forms). YapStone will use this information to perform customer due diligence, identity verification, and various underwriting, fraud, and credit risk reviews. You acknowledge that YapStone will continuously monitor Your transactions through the Services for the purpose of identifying suspicious activity to prevent, detect, and deter fraud and money laundering, and to protect the integrity of its systems and business. You further acknowledge that as a result of such monitoring YapStone may require additional due diligence (including information on the Properties, Your financial statements, and additional information regarding Guests or Payees) with respect to You to ensure Your continued eligibility for the Services. YapStone may suspend or terminate the Services immediately and may withhold or refund any corresponding Payments to Guest upon the occurrence of any of the following: (i) if You become ineligible for the Services based on YapStone policies, (ii) YapStone reasonably suspects You have violated applicable law, or (iii) if You do not furnish the requested information in a timely manner.

3.2 Adequate Security; Reserve. As a condition of continuing to provide Services to You, You agree that YapStone may, at any time, require a guaranty or other form of adequate security, including requiring You to maintain with YapStone a separate reserve account (a ‘Reserve’) or requiring Client to obtain specific types of insurance on the Properties. YapStone may set the Reserve in an amount that it reasonably determines is necessary to cover its or any Acquirer’s risk in connection with providing the Services to You (including without limitation anticipated Chargebacks or credit risk). The Reserve may be raised, lowered, or removed from time to time in YapStone’s sole discretion. You agree that YapStone may fund the Reserve from Payments to You under this Agreement and grant YapStone the right to make any withdrawals or debits from the Reserve, without prior notice to You, to collect amounts owed to YapStone under this Agreement. You grant YapStone a security interest in and lien on all funds held in any Reserve. You will execute any additional documentation required for YapStone to perfect such security interest. This security interest survives for as long as YapStone holds funds in the Reserve. You acknowledge and agree that all interest or other earnings that accrue or are attributable to the Reserve will belong to YapStone.

3.3 Chargebacks and Refunds. Any Payment by a Guest is subject to a right of (i) ‘Refund’ (the right of a bank account owner to seek the return funds by way of refund, return, reversal, revocation, request for cancellation or otherwise) for a transaction that was funded by a bank for example, as a result of suspected unauthorized use of a bank account or insufficient funds) or (ii) ‘Chargeback’ (the right of credit cardholders to file a claim for a refund with their Card issuer, for example, as a result of fraud or dissatisfaction with a purchase). These rights exist between the payers/accountholders and their bank or Card issuer. You acknowledge and agree that You are responsible for any Chargeback or Refund of a Payment, plus the applicable Chargeback and Refund fee, regardless of the reason for the Chargeback or Refund. In the event of a Chargeback or Refund of any Payment by an accountholder, YapStone is authorized, without notice, to recapture such amount plus any fees associated with the Chargeback or Refund from Your bank account or to withhold such amount from any Payment due to You or Payee. YapStone shall have no obligation to pursue any collection action against any Guest or accountholder, and therefore, YapStone’s obligation to remit funds collected by YapStone on Your behalf shall be limited to funds that YapStone has actually received that are not subject to Chargeback or Refund.

With respect to Chargebacks, YapStone may, in its sole discretion, assist the Client to investigate and dispute the validity of the Chargeback on Your behalf and at Your expense. You agree to cooperate with YapStone and to provide any information that may be reasonably requested by YapStone in its investigation. You authorize YapStone to share information about a Chargeback with the Guest and accountholder, the accountholder’s financial institution, and Your financial institution in order to investigate or mediate a Chargeback. If the Chargeback is resolved in Your favor and YapStone is in possession of the applicable funds, YapStone will place them into Your designated bank account. If a Chargeback dispute is not resolved in Your favor or You choose not to contest the Chargeback, You waive Your right to repayment. You acknowledge that Your failure to assist YapStone in a timely manner when investigating a transaction may result in You losing the Chargeback or Refund dispute. You acknowledge that Chargeback and Refund decisions are made by the applicable issuing bank, Card Networks, or Direct Debit Systems and all judgments as to the validity of the Chargeback or Refund are made at the sole discretion of the applicable issuing bank, Card Networks, or Direct Debit System.

3.4 Excessive Chargebacks/Refunds. If YapStone determines in its sole discretion that You have incurred an excessive number or amount of Chargebacks or Refunds, YapStone may, without notice: (i) increase the Fees, (ii) require You to establish a Reserve, (iii) delay Payments to You, and/or (iv) suspend providing the Services to You.

3.5 Financials. Within thirty (30) days of quarter-end, You agree to provide YapStone with unaudited financials and to provide audited financials to YapStone no less than annually. YapStone reserves the right to terminate, suspend, or limit access to the Services based upon YapStone’s review of such financials, and/or in the event YapStone is unable to obtain or verify any of Your material information. In the event that Your access to the Services are so terminated, suspended, or limited based upon information contained in the financials, YapStone will notify You in accordance with applicable law.

4. DATA SECURITY AND PRIVACY.

4.1 Data Security. Your personal data may be used, stored, and shared as set out in the YapStone International Privacy Policy as may be updated by YapStone from time to time and is hereby incorporated by reference. You expressly acknowledge that Your data may be processed and stored in Switzerland, the Philippines, India, and the United States of America. YapStone will not be responsible for unauthorized use or access to Guest’s personal data or financial data by You, Your employees, or any other party associated with You. YapStone may use any and all information gathered in the performance of the Services or the operation thereof in accordance with its International Privacy Policy. In addition, You agree that YapStone may use such information for any lawful purpose including marketing (subject to such consents as You may otherwise provide) and deriving statistics regarding its Website and the Services as further described in the YapStone International Privacy Policy. You agree that Guest data will only be accessed by Your authorized employees and contractors, whose access shall be limited to those with a need-to-know that are based on their job responsibilities, and that You and they will comply with all applicable law with respect to the use of such information. You further agree that YapStone will not be responsible for any unauthorized use or access to Guest’s personal data or financial data by You, Your employees, any other party associated with You (such as contractors, vendors, suppliers, invitees, agents), or any person who uses or accesses such data through You or Your systems. You agree to meet all applicable data security standards (including not storing Guest’s Card data), as required by law or regulatory authority, the Operating Regulations, any Acquirer, or the Payment Card Industry Data Security Standards (‘PCI DSS’), including setting access restrictions and strict password requirements. You must annually certify its PCI DSS compliance. Upon YapStone’s request, You will also provide YapStone with all documentation reasonably required to validate such compliance. You and YapStone also agree respectively agree that it will use only PCI compliant service providers in connection with the storage, or transmission of ‘Payment Data’ defined as a cardholder’s account number, expiration date, and CVV2. You agree not to store CVV2 data at any time. Information on the PCI DSS can be found on the PCI Council’s website – www.pcisecuritystandards.org – and You agree to comply with these standards.

4.2 Privacy – Use of Information. You warrant that all information provided to YapStone by You is provided with requisite consent, including the consent to YapStone’s use of such information in accordance with the YapStone International Privacy Policy. You shall provide evidence of such consent upon YapStone’s request. You acknowledge and expressly agree that YapStone or its third party service providers and partners (including Acquirer, the Card Networks, and Direct Debit System) may use the information gathered in the performance of the Services or the operation of the Websites in accordance with the YapStone International Privacy Policy and applicable law and may include marketing campaigns and promotions (subject to such consents as You may otherwise provide) and statistical analyses.

4.3 E-Sign Consent. YapStone and its affiliates and third party service providers may need to provide You with certain communications, notices, agreements, billing statements, and/or disclosures in writing (‘Communications’) regarding the Services. Your agreement to this E-sign Consent confirms Your ability and consent to receive Communications electronically from YapStone, its affiliates, and its third party service providers, rather than in paper form, and to the use of electronic signatures in our relationship with You (‘Consent’). If You choose not to agree to this Consent or You withdraw Your Consent, You may be restricted from using the Services.

5. INTELLECTUAL PROPERTY.

5.1 Intellectual Property Rights. As between YapStone and You, YapStone is and all times will be deemed the exclusive owner of the Services, the Website, and any other material that YapStone may use or provide in connection with implementation and operation of the Services or the Website, as well as any and all current and future patent rights, copyrights, trade mark, trade name and logo rights, mask work rights, trade secret rights, database rights, moral rights, and all other intellectual and proprietary rights of any kind or nature anywhere in the world (whether or not registered or perfected) with respect to the forgoing. For clarity, You do not acquire any right, title, and interest in and to: (i) any inventions, methods, processes, technology, and works of authorship that YapStone has developed, conceived, reduced to practice, or otherwise acquired; (ii) any modifications, enhancements and derivative works thereof; and (iii) any intellectual property rights with respect to any of the foregoing.

You will not modify, adapt, translate, prepare derivative works from, decompile, reverse engineer, disassemble, or otherwise attempt to derive source code from the Website, the Services, or any other of YapStone’s intellectual property.

You will not use YapStone’s name or trade marks in any press release, or promotional materials without YapStone’s prior written consent in each case. You grant YapStone a limited, non-exclusive, royalty-free, paid-up license to use Your name and trade marks for the sole purpose of offering or marketing (including advertising, promotions, and sales literature) the Services to Your Guests or potential guests.

6. LIABILITY.

6.1. Your Liability. You shall be liable to YapStone, the Acquirer, and their respective parent companies and subsidiaries, and the directors, officers, employees, and agents of each (‘YapStone Parties’) for any and all Claims (as defined below) arising out of or in connection with (i) Your or any Guest’s use of the Properties, Services, or Website; (ii) any breach (or, as to defense obligations only, any alleged breach) of this Agreement by You or any breach of Your representations, warranties, or obligations set forth in this Agreement; or (iii) Your negligence, fraud, misrepresentation, willful misconduct, violation of applicable law, or infringement of the rights of any person or entity. YapStone shall provide prompt written notice to You of any such Claims. Without prejudice to the foregoing, You shall indemnify, defend, and hold harmless the YapStone Parties from and against all Claims arising out of or in connection with Your or any Guest’s infringement of the rights of any person or entity.

6.2. YapStone Liability. YapStone shall be liable to You and Your parent companies and subsidiaries, and the directors, officers, employees, and agents of each (‘Your Parties’) for any and all Claims (as defined below) arising out of or in connection with (i) any breach (or, as to defense obligations only, any alleged breach) of this Agreement by YapStone; or (ii) YapStone’s negligence, fraud, misrepresentation, willful misconduct, violation of applicable law, or infringement of the rights of any person or entity. Without prejudice to the foregoing, YapStone shall indemnify, defend, and hold harmless Your Parties from and against all Claims arising out of or in connection with YapStone’s infringement of the rights of any person or entity.

6.3. Indemnification Process. The party seeking indemnification pursuant to this Section 6 (the ‘Indemnitee’) shall: (a) promptly notify the other party (the ‘Indemnitor’) in writing of the Claim for which indemnification is sought, but in no event longer than five (5) business days of the Indemnitee’s knowledge of the Claim: (b) make all reasonable efforts to provide Indemnitor with all information and material in Indemnitee’s possession regarding the Claim; (c) furnish to Indemnitor such assistance as Indemnitor may reasonably request in connection with the investigation, settlement, and defense of the Claim; and (d) grant Indemnitor sole control over the defense and settlement of the Claim; provided, however, that Indemnitee may participate in such defense at its option and expense. Within ten (10) days of Indemnitor’s receipt of the notice of the Claim or demand, Indemnitor shall notify the Indemnitee as to whether Indemnitor is assuming the entire control (subject to this Section) of the defense, compromise, or settlement of the matter, including the counsel that Indemnitor has selected. Any counsel retained by the Indemnitor for such purposes shall be reasonably acceptable to the Indemnitee, whose consent shall not be unreasonably withheld. The Indemnitor shall institute and maintain any such defense diligently and reasonably and shall keep the Indemnitee fully advised as to the status thereof. Further, Indemnitor shall not dispose of or settle any such Claim in Indemnitee’s name or in any manner which may adversely affect Indemnitee’s rights or interests (which includes, without limitation, any settlement that imposes pecuniary or other liability or an admission of fault or guilt on the Indemnitee or would require the Indemnitee to be bound by an injunction of any kind) without Indemnitee’s prior written consent, which consent shall not be unreasonably withheld or delayed. Indemnitee shall not be liable hereunder for any settlement entered into without its prior written consent (which consent shall not be unreasonably withheld or delayed).

6.4. Definition of ‘Claim’. ‘Claim’ means an action, allegation, assessment, cause of action, cease and desist letter, charge, citation, claim, demand, directive, fine, lawsuit or other litigation or proceeding, or notice issued or submitted by, from or on behalf of a third party, including any governmental agency, and all resulting judgments, bona fide settlements, penalties, damages (including consequential, indirect, special, incidental or punitive damages), losses, liabilities, costs, and expenses (including, without limitation, reasonable attorneys’ fees, expenses and costs) incurred in connection therewith.

7. LIMITATION OF LIABILITY.

7.1 YAPSTONE SHALL NOT BE LIABLE FOR: ANY FAILURES CAUSED BY ANY PERSON OR ENTITY OTHER THAN YAPSTONE THAT MAY AFFECT THE RECEIPT, PROCESSING, ACCEPTANCE, COMPLETION, OR SETTLEMENT OF A PAYMENT OR THE SERVICES.

7.2 EXCEPT WHERE THE CLAIM: (i) IS SUBJECT TO INDEMNIFICATION UNDER SECTION 6 OF THIS AGREEMENT, OR (ii) ARISES OUT OF A BREACH OF CONFIDENTIALITY, OR (iii) ARISES FROM DEATH OR PERSONAL INJURY CAUSED BY NEGLIGNCE OR FRAUD OR FRAUDULENT MISREPRESENTATION (A), IN NO EVENT WILL EITHER PARTY OR ACQUIRER OR ANY CARD NETWORKS, OR THEIR RESPECTIVE AFFILIATES OR SUPPLIERS, BE LIABLE TO THE OTHER PARTY OR TO ANY THIRD PARTY FOR LOST PROFITS OR FOR CONSEQUENTIAL, EXEMPLARY, INDIRECT, SPECIAL, OR INCIDENTAL DAMAGES (EVEN IF SUCH DAMAGES ARE FORESEEABLE AND WHETHER OR NOT THE PARTY OTHERWISE LIABLE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES); (B) IN NO EVENT WILL YAPSTONE’S AGGREGATE LIABILITY ARISING OUT OF OR IN RELATION TO THIS AGREEMENT EXCEED THE FEES THAT YAPSTONE HAS EARNED UNDER THIS AGREEMENT DURING THE THREE MONTHS IMMEDIATELY PRECEDING THE DATE ON WHICH THE FIRST SUCH CLAIM ARISES, PLUS, WHERE YAPSTONE HAS FAILED TO MAKE ANY PAYMENT (as defined in Section 1.3) DUE TO YOU, THE AMOUNT OF SUCH PAYMENT DUE. Each party acknowledges that the other party has entered into this Agreement relying on the limitations of liability stated in this paragraph and that these limitations are an essential basis of the bargain between the parties.

8. DISCLAIMERS.

EXCEPT FOR ANY EXPRESS WARRANTIES CONTAINED IN THIS AGREEMENT: (i) THE SERVICES, WEBSITES, AND ALL CONTENT, SOFTWARE, MATERIALS AND OTHER INFORMATION PROVIDED BY YAPSTONE OR OTHERWISE ACCESSIBLE TO YOU IN CONNECTION WITH THIS AGREEMENT OR THE SERVICES, ARE PROVIDED ‘AS IS;’ AND (ii) ACQUIRER, YAPSTONE, AND THEIR RESPECTIVE AFFILIATES AND SUPPLIERS MAKE NO WARRANTY OF ANY KIND (AND DISCLAIM ALL WARRANTIES OF ANY KIND) WITH RESPECT TO THE FOREGOING, WHETHER EXPRESS OR IMPLIED, AND SPECIFICALLY DISCLAIM THE WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, IN EACH CASE TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW. WITHOUT LIMITING THE FOREGOING, YAPSTONE MAKES NO WARRANTY THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS. YAPSTONE MAKES NO WARRANTY REGARDING THE QUALITY OF THE PAYMENT SERVICES.

YOU ACKNOWLEDGE AND AGREE THAT ACQUIRER IS NOT A PARTY TO THIS AGREEMENT AND THAT YOU SHALL HAVE NO RECOURSE AGAINST ACQUIRER ARISING OUT OF OR IN ANY WAY CONNECTED WITH THIS AGREEMENT OR ANY OF THE TRANSACTIONS CONTEMPLATED HEREIN.

World Wide Web Usage. YapStone and its suppliers make no warranties regarding the quality, reliability, timeliness or security of the world wide web, the internet and other globally linked computer networks, or the web sites established thereon including the Web Site will be uninterrupted or error free.

9. TERM AND TERMINATION.

9.1 Term. This Agreement will commence on the Effective Date and shall continue until terminated by either party in accordance with Section 9.2 below (‘Term’).

9.2 Termination. Either party may terminate this Agreement at any time for convenience upon written notice, which may be made pursuant with section 12.9.

9.3 Effect of Termination. Termination of this Agreement will not relieve either party of any obligation to pay the other party any Fees or other compensation due to the other party prior to such termination. YapStone will complete any Payments in process at the time of termination and will deduct any Fees owed to it at that time. However, You will remain liable for Chargebacks, Refunds, charges, and any other obligations incurred by You after the expiration or termination of this Agreement, and You authorize YapStone to automatically, without prior notice to You, deduct such amounts from Your bank accounts. Upon termination, YapStone will disable Your access to the Services. Upon termination, You will remove all references to YapStone from Your website and/or software.

10. DISPUTE RESOLUTION.

10.1 Dispute Resolution Procedure. Most of Your concerns can be resolved quickly through YapStone’s customer service department. YapStone’s goal is to learn about and address the underlying causes of the concern and avoid it becoming a dispute. To that end, the parties shall cooperate and attempt in good faith to resolve any potential dispute promptly by discussions between persons who have authority to resolve the potential dispute. If the parties are unable to resolve the potential dispute amicably at that level, You shall report the potential dispute to YapStone’s legal team at Legal@YapStone.com. Any of Your disputes related to billing or fees must be raised within 90 days of the relevant transaction or they are deemed permanently waived by You.

11. CONFIDENTIALITY.

11.1 Subject to Section 4 above, each party agrees to keep confidential and to use only for purposes of performing under this Agreement, any proprietary or confidential information disclosed by or on behalf of the other party in relation to this Agreement, as well as any other information that could reasonably be considered to be confidential. The obligation of confidentiality does not extend to information that is publicly available through authorized disclosure, is rightfully obtained from a third party that has the right to disclose it, or is required by law to be disclosed. All confidential information will remain the property of the disclosing party. Without prejudice to the foregoing, each party may disclose the confidential information to its employees, agents, sub-contractors, group companies, external auditors, legal advisors and regulators, in each instance on a need-to-know basis.

12. MISCELLANEOUS.

12.1 Binding Upon Successors and Permitted Assigns. This Agreement shall be binding upon and inure to the benefit of the parties, their successors and permitted assigns. You may not assign this Agreement or any rights, obligations, or privileges under this Agreement without YapStone’s prior written consent and such consent will not be unreasonably withheld. YapStone may assign its rights under this Agreement at any time with or without notice to You.

12.2 Force Majeure. YapStone will not be responsible for delays, errors, failures to perform, interruptions or disruptions in the Services or Website resulting from any act, omission or condition beyond YapStone’s reasonable control, whether or not foreseeable or identified, including without limitation acts of God, labor strikes, lockouts, riots, acts of war, governmental regulations, fire, power failure, earthquakes, severe weather, floods or other natural disasters, hackers, or the failure of Your, Guest’s, or any third party’s hardware, software, or communications equipment or facilities.

12.3 Entire Agreement. This Agreement replaces and supersedes all previous and contemporaneous agreements between the parties, and You hereby waive all claims, refunds, credits, or damages related to or arising under any previous agreements between the parties.

12.4 Severability. If any provision of this Agreement is determined to be invalid or unenforceable by any court of competent jurisdiction, the remaining provisions shall not be affected thereby and shall be binding upon the parties and shall be enforceable, as though such invalid or unenforceable provision (or portion thereof) were not contained in this Agreement. Notwithstanding the foregoing, this Agreement shall be interpreted to give effect to its fundamental terms and conditions. Any such invalid or unenforceable provision shall be reformed by the court as necessary to express as nearly as possible the original intent of the parties and achieve the same economic effect as the original provision.

12.5 Amendment and Changes. This Agreement may be changed or amended by YapStone or Acquirer at any time without notice, provided that, any changes that would significantly adversely affect You will be communicated to You by email, posting on the Website, or other writing. Your continued use of YapStone’s Website or Services after the posting of any change or amendment on YapStone’s Website or by email will constitute Your agreement to such change or amendment; provided however, if You do not agree to such change or amendment, You can terminate the Agreement in accordance with Section 9.2 of this Agreement if You provide such notice of termination within thirty (30) days following the date You become aware of the change. Amendments or changes made by You are only effective by a writing signed by both parties. Acquirer may amend this Agreement as it relates to Acquirer’s processing of Card transactions upon notice to You in accordance with Acquirer’s standard operating procedures.

12.6 Waiver. The failure by a party to insist upon strict performance of any of the provisions contained in this Agreement shall in no way constitute a waiver of its rights as set forth in this Agreement, at law or in equity, or a waiver of any other provisions. No waiver of any provision or of any breach of this Agreement shall be deemed a further or continuing waiver of such provision, breach, or any other provision of this Agreement.

12.7 Applicable Law and Forum. This Agreement shall be governed by and construed in accordance with the laws of England, and all proceedings must be conducted in English. You and YapStone submit to the exclusive jurisdiction of the courts is England.

12.8 Survival. Sections 1.1A, 1.4, 1.5, 1.9, 2, 3.2, 3.3, 4, 5, 6, 7, 8, 9.3, 10, 11, 12.1, 12.3, 12.4, 12.6, 12.7, 12.8, 12.9, 12.10, 12.11, and 12.12 shall survive termination of this Agreement.

12.9 Notices. All notices and other communications under this Agreement must be in writing and may be made by means of email or a posting on or update to the legal center on the Website. Notices to You will be delivered to the email address provided on the Registration Form or as modified by You through notice to YapStone or by posting on or update to the legal center on the Website. Notices to YapStone can be made via email to legal@yapstone.com or via certified mail or overnight courier to: [Suite 1, 3rd Floor 11 - 12 St James's Square, London, United Kingdom, SW1Y 4LB].

12.10 Third Party Service Providers and Partners. YapStone may, without notice, change its third party service providers, including without limitation, any third party processor, Acquirer, or bank. All rights reserved for third party service providers herein apply to successor third party service providers. YapStone may use third party processors or work with third party partners (collectively, ‘Third Party’ or ‘Third Parties’), to provide some of the Services or to provide support for their services. No person or company who is not a party to this Agreement shall have any rights under it, whether according to the Contracts (Rights of Third Parties) Act 1999 save that these Third Parties are intended third party beneficiaries of this Agreement as and only to the extent as their interests appear. You acknowledge that the Third Party shall have no responsibility or liability with regard to YapStone’s obligations to You under this Agreement.

12.11 Taxes. You are responsible for (1) determining, collecting, and reporting any and all taxes, including occupancy/lodging taxes, required to be collected, reported, or paid in connection with Your business and use of the Website and Services and (2) for any and all applicable taxes, including sales, use, personal property, value-added, excise, customs fees, import duties or stamp duties, or other taxes and duties imposed by governmental entities of whatever kind and imposed with respect to the transactions under this Agreement, including penalties and interest, but specifically excluding taxes based upon YapStone’s net income. YapStone may be required to report any Payments processed on Your behalf to regulatory or government authorities. Other than VAT for Properties and Property owners located in the, YapStone is not responsible for, and is not the entity collecting VAT or other taxes with respect to the Payments. You will promptly provide YapStone with documentation as may be required by the applicable governmental entity in order for YapStone to process Payments hereunder (including, without limitation, a valid certificate of Your exemption from obligation to pay taxes as authorized by the appropriate governmental entity), and YapStone may withhold any Payments until You have provided the required documentation.

12.12 Commercial Entity Agreement. At such time as You process, through YapStone, more than the threshold specified by the Card Networks, You are hereby bound by the Commercial Entity Agreement (‘CEA’) with one of YapStone’s Acquirers and their sponsoring member banks as identified to You from time to time by YapStone, available at: www.yapstone.com/legal/cea-eea. The CEA is not intended to change any transaction arrangements, fees, or other terms between You and YapStone under this Agreement but supplements this Agreement with respect to Your relationship with the Acquirer. The CEA may be modified by the applicable Acquirer at any time.

Commercial Entity Agreement With First Data Europe Limited

All capitalized terms in this Commercial Entity Agreement with Wells Fargo (“Commercial Entity Agreement”) shall have the meaning assigned to it in this Commercial Entity Agreement. Any undefined capitalized term shall have the meaning assigned to it in the Agreement (hereinafter defined).

Visa and MasterCard Disclosures and Acknowledgement

Member Bank Name: First Data Europe Limited

Bank mailing address: Janus House, Endeavour Drive, Basildon, Essex, England SS14 3WF

Background, Roles and Responsibilities

1. Background. Client and Yapstone International Limited (“YapStone”) entered into a YapStone Client Services Agreement (“Agreement”) that allows YapStone to act as a payment facilitator for authorization, processing, and settlement services (“Services”). The Card Networks Rules require First Data Participant, as a registered payment institution and member of the Card Organization (Acquirer) to have a direct agreement with Client once the Client’s annual transaction volume exceeds a certain amount (“Threshold Amount”). To facilitate this requirement, YapStone and the Acquirer have included additional terms and conditions in this Commercial Entity Agreement that will become a part of the Agreement. Any language in this Commercial Entity Agreement inconsistent with the existing Agreement shall not apply with respect to disputes only between YapStone and Client.

2. YapStone. YapStone will facilitate the provision of the Services which includes: supporting chargebacks, reporting, status changes, and questions about the Services.

3. Intentionally Omitted.

4. Acquirer. First Data Participant as the registered payment institution and member of the sponsors YapStone, and Client’s acceptance of Visa and MasterCard transactions. As between Acquirer and YapStone, only Acquirer is approved to extend acceptance of Visa and MasterCard transactions directly to Client. Acquirer is responsible for providing YapStone (as allowed by the Card Network Rules) or Client with settlement funds for Visa and MasterCard transactions. As the member of the Card Networks, Acquirer is responsible (either directly or through YapStone) for advising Client of the Card Network Rules that Client must follow. The Services that you receive from any Card Network other than Visa and MasteCcard are provided by YapStone and not by Acquirer.

5. Threshold Amount. Once Client’s annual volume reach or exceed the Threshold Amount, with respect to the Territory (as defined below), Acquirer will become a party to the Agreement, but only with respect to the Client acquiring services in the Territory provided by Acquirer in the Territory, and the additional terms and conditions in this Commercial Entity Agreement will become part of the Agreement.

6. Reserve.

6.1. In addition to YapStone’s reserve rights in the Agreement, the Acquirer may require the Client to fund a cash reserve (“Reserve”) in an amount that reflects the Acquirer’s assessment of risk, as they may determine in their discretion from time-to-time. The Reserve is a payment obligation of the Acquirer, established by holding back transaction proceeds or debiting the Payments in order to potentially offset any obligations that the Client may have to the Acquirer. The Reserve is not a segregated fund that the Client may claim to own. The Acquirer is obligated to pay to the Client any amounts remaining from the Reserve after all other then-current and contingent liabilities or obligations related to the Company’s payment transactions have expired (as provided for under the Network Rules).

6.2. The obligations due to the Client from the Reserve will not accrue interest unless required by applicable laws.

6.3. The Acquirer will notify the Client if a Reserve is established (including its amount) or if the amount of the Reserve is modified.

6.4. The Acquirer may set off any obligations that the Client owes to the Acquirer from the Reserve.

6.5. Although the Client acknowledges that the Reserve is a general obligation of the Acquirer, and not a specifically identifiable fund, if any person claims that the Reserve is an asset of the Client that is held by the Acquirer, the Client grants and acknowledges that the Acquirer have a security interest in the Reserve and, at Acquirer’s request, will provide documentation to reflect this security interest.

7. Set-off. All funds that the Acquirer owes to the Client under this Agreement are subject to the Client’s payment obligations under this Agreement. The Acquirer may set off amounts the Client owes to any of the Acquirer against any funds that any of the Acquirer owe to the Client.

8. Limitation of Liability.

8.1. Disclaimer of Warranties. This Commercial Entity Agreement and any addenda is an agreement for services and except as expressly provided in this the Commercial Entity Agreement, Acquirer and their respective affiliates, disclaim all representations or warranties, express or implied, made to Client or any other person, including without limitation, any warranties regarding quality, suitability, merchantability, fitness for a particular purpose, non-infringement or otherwise (regardless of any course of dealing, custom or usage of trade) of any services or any goods provided incidental to the services provided under this Agreement.

8.2. Exclusion of Consequential Damages. In no event shall Acquirer or its affiliates be liable under any theory of tort, contract, strict liability or other legal theory for lost profits, lost revenues, lost business opportunities, exemplary, punitive, special, incidental, indirect or consequential damages, each of which is hereby excluded by Agreement of the parties, regardless of whether such damages were foreseeable or whether any party or any entity has been advised of the possibility of such damages.

8.3. Acquirer’s Limitation of Liability. Acquirer’s maximum liability to Client relating to or arising from the subject matter of this Agreement or any addenda for any claim of any kind in the aggregate shall be no more than $50,000 (the limitation of liability) regardless of form of action or legal theory. The limitation of liability shall control notwithstanding any other provision of this Commercial Entity Agreement or any addenda and shall also apply to the liability of any Acquirer or any affiliates of them.

9. Assignment. Acquirer may, in whole or in part, assign or transfer the Agreement or this Commercial Entity Agreement or delegate or subcontract its respective rights, duties, or obligations under the Agreement or this Commercial Entity Agreement without Client’ s consent. Client further acknowledges that another financial institution may be substituted for Acquirer with respect to Acquirer’s obligation.

10. Third Party Beneficiary to the Agreement. In the EEA (“Territory”). The Acquirer is a direct and intended third party beneficiaries to the Agreement, and may enforce their rights (i.e., confidentiality, indemnification, liability limitations, compliance, and data security, and third party fees) directly against Client without objection based on lack of privity or any similar claim. For purposes of this Agreement, the EEA shall mean the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Republic of Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, and United Kingdom.

11. Termination. In addition to the termination rights in the Agreement, Acquirer may terminate the Commercial Entity Agreement with reasonable advance notice for any other reason, without cause.

12. Reporting. If this Commercial Entity Agreement is terminated for cause, Client acknowledge that Acquirer may be required to report Client’s business name and the names and other identification of Client’s principals to the Card Networks. Client expressly agree and consent to such reporting in the event Client is terminated as a result of the Acquirers or YapStone’s termination for cause or for any reason specified by the Card Network(s) as cause. Furthermore, Client agrees to waive and hold Acquirer and YapStone harmless from and against, any and all claims which Client may have as a result of such reporting.

13. Intentionally Omitted.

14. Arbitration.

14.1. This arbitration provision will be broadly interpreted. If Client has a dispute with the Acquirer that cannot be resolved informally; Client or Acquirer may elect to arbitrate that dispute in accordance with the terms of this arbitration provision rather than litigate the dispute in court. In arbitration, there is no judge or jury, and there is less discovery and appellate review than in court.

14.2. Notwithstanding Section 14.1, the parties agree that the following will not be subject to arbitration: (a) disputes relating to the scope, validity, or enforceability of this arbitration provision; (b) any claim filed by either party in which the amount in controversy is properly within the jurisdiction of a small claims court; and (c) any dispute related to the validity of any party’s intellectual property rights.

14.3. If a party elect to resolve the dispute through arbitration pursuant to this arbitration provision, the party initiating the arbitration proceeding must open a case with the American Arbitration Association – Case Filing Services, 1101 Laurel Oak Road, Suite 100, Voorhees, NJ 08043, 877-495-4185, www.adr.org.

14.4. Because the Services provided to Client under this Agreement concern interstate commerce, the Federal Arbitration Act (“FAA”) will govern this arbitration provision, including the issue of whether the dispute is subject to arbitration. Any arbitration will be governed by the Commercial Arbitration Rules of the American Arbitration Association (“AAA”). If there is a conflict between this arbitration provision and the AAA Rules, this arbitration provision will govern. If the AAA will not administer a proceeding under this arbitration provision as written, it cannot serve as the arbitration organization to resolve your Dispute. If this situation arises, the parties will agree on a substitute arbitration organization. If the parties are unable to agree, the parties will mutually petition a court of appropriate jurisdiction to appoint an arbitration organization that will administer a proceeding under this arbitration provision as written. If there is a conflict between this arbitration provision and the rest of this Agreement, this arbitration provision will govern.

14.5. A single arbitrator will resolve the dispute. The arbitrator will honor claims of privilege recognized by law and will take reasonable steps to protect your information and other confidential or proprietary information. If the claim alleged in the dispute is for $10,000 or less, and the dispute is not excluded based on Section 11.2 above, Client may choose whether the arbitration will be conducted solely based on documents submitted to the arbitrator, through a telephonic hearing, or by an in-person hearing under the rules of the selected arbitration organization. The arbitrator will make any award in writing but need not provide a statement of reasons unless requested by a party. An award rendered by the arbitrator may be entered in any court having jurisdiction over the parties for purposes of enforcement.

14.6. If an award granted by the arbitrator exceeds $50,000, either party can appeal that award to a three-arbitrator panel administered by the same arbitration organization by a written notice of appeal filed within thirty (30) days from the date of entry of the written arbitration award. The arbitration organization will then notify the other party that the award has been appealed. The members of the three-arbitrator panel will be selected according to the AAA’s Commercial Arbitration Rules. The three-arbitrator panel will issue its decision within one hundred and twenty (120) days of the date of the appealing party’s notice of appeal. The decision of the three-arbitrator panel will be final and binding, except for any appellate right which exists under the FAA.

14.7. ALL PARTIES TO ARBITRATION MUST BE INDIVIDUALLY NAMED. THERE WILL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED ON A CLASS ACTION, JOINT, OR CONSOLIDATED BASIS OR ON A BASIS INVOLVING CLAIMS BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC (SUCH AS A PRIVATE ATTORNEY GENERAL), OTHER CLIENTS, OR OTHER PERSONS.

14.8. The arbitrator may award injunctive or similar relief only in favor of the individually named party and only to the extent necessary to provide relief warranted by that individual party’s claim. The arbitrator may not award injunctive relief applicable to any class or similarly situated individual or groups.

14.9. The arbitration will take place in Suffolk County, NY

14.10. Acquirers will pay arbitration filing fees and arbitrator’s costs and expenses notified to Acquirers prior to the commencement of the arbitration. Client is responsible for all additional costs that it incurs in the arbitration, including fees for attorneys or expert witnesses. If the arbitration is resolved in Acquirer’s favor, Client will reimburse Acquirer for the filing fees and costs paid to Client only up to the extent awardable in a judicial proceeding. If the arbitration is resolved in Client’s favor Client will not be required to reimburse Acquirers for any of the fees and costs paid by Acquirers. Notwithstanding anything to the contrary in this arbitration provision, Acquirers will pay all fees and costs that Acquirers are required by law to pay.

14.11. IF CLIENT DOES NOT WISH TO ARBITRATE DISPUTES, CLIENT MUST NOTIFY ACQUIRERS IN WRITING WITHIN 30 DAYS OF THE DATE THAT CLIENT FIRST RECEIVE THIS AGREEMENT BY WRITING CLIENT’S NAME, ADDRESS AND ACCOUNT NUMBER AS WELL AS A CLEAR STATEMENT THAT CLIENT DOES NOT WISH TO RESOLVE DISPUTES THROUGH ARBITRATION AND SENDING THAT NOTICE EITHER (a) BY E-MAIL TO ARBITRATIONOPTOUT@FIRSTDATA.COM; (b) BY FAX AT 402-916-2200; or (c) BY MAILING TO “ARBITRATION OPT OUT NOTICE, 3975 N.W. 120TH AVENUE, CORAL SPRINGS, FL 33065 (THESE FAX NUMBERS AND ADDRESSES ARE ONLY FOR SUBMITTING THE NOTICE DESCRIBED IN THIS SECTION). CLIENT’S DECISION TO OPT OUT OF ARBITRATION WILL HAVE NO ADVERSE EFFECT ON YOUR RELATIONSHIP WITH ACQUIRERS OR THE SERVICES PROVIDED BY THE ACQUIRERS.

14.12. If any part of Section 14.7 is found to be illegal or unenforceable, the entire arbitration provision will be unenforceable, and the dispute will be decided by a court. If any other clause in this arbitration provision is found to be illegal or unenforceable, that clause will be severed from this arbitration provision, and the remainder of this arbitration provision will be given full force and effect.

14.13. Client, Acquirer and YapStone each have agreed to waive the right by Jury for claims related to the Commercial Entity Agreement.

15. Choice of Law. If the parties elect to forgo arbitration, or if any dispute is decided by a court as allowed in Section 14.12, the parties acknowledge and agree that all disputes and this Commercial Entity Agreement will be governed by New York law (exclusive of conflicts and choice of law rules calling for a different result.

16. Notices. For purposed of this Territory, notice to Acquirer will be sent to: First Data Client Services LLC, Attn: Executive Vice President – Operations, 5565 Glenridge Connector NE, Atlanta, Georgia 30342; with a copy to: First Data Client Services LLC, Attn: General Counsel’s Office, 6855 Pacific Street, AK-32, and Omaha, NE 68106. Emailed notices to First Data will be sent to: legalpapers@firstdata.com.

17. Any capitalized terms used in this Commercial Entity Agreement and not specifically defined in this Commercial Entity Agreement, are given the meaning ascribed to them in the Agreement.

Payee Terms of Use - Spanish

Payer Terms of Use - Spanish

YAPSTONE INTERNATIONAL LIMITED PAYER CONTRACT

1. About YapStone.

This YapStone International Limited Payer Agreement (“ Contract ”) describes the conditions that apply to your use (“your” use) of the services offered by YapStone International Limited, a limited liability company established under the laws of Ireland (whose commercial name is HolidayRentPayment), with address at M1 Retail Park, Office Unit 7, Second Floor, Drogheda, Co Louth, Ireland (as a whole, “YapStone”). YapStone offers a technological platform that allows its landlord, property management company, vacation rental provider, Internet market and other payment beneficiaries (“Beneficiary”) to provide goods or services ("Beneficiary Services”) receive electronically the payments you owe as a result of the goods or services provided or provided by the Beneficiary (“Amount(s) Due”). You are a User (as defined below). The Amount Due and the associated Beneficiary Services are governed by the contract signed between you and the Beneficiary. We provide payment processing services (the “Service(s )”), as described in more detail below.

2. Consent of the Conditions.

By using the Services, providing your information to YapStone or authorizing one or more of the payments described below, you agree to be subject to: (i) this Agreement, (ii) the Terms of Use of the YapStone Website , available at: www.YapStone.com/terms-of-use/ and (iii) the YapStone Privacy Policy, available here (in your set, "Conditions"). Read all the Conditions carefully, which constitute a legally binding agreement between you and YapStone.

The terms of this Agreement are effective as of the date you use the Services (the “Effective Date”). If you used the Services on behalf of a company, you represent and warrant that you may enter into this Agreement with YapStone on behalf of that company, that you accept the terms of this agreement on behalf of that company and that you have received a copy of the Agreement.

3. Services.

3.1 Description of the Services.

YapStone currently provides access to an electronic payment platform for: (i) rental property owners and rental property managers (collectively, “Rental Beneficiaries”) who wish to hire YapStone as their agent to accept payments from their tenants (“Rental Users”); (ii) people who wish to make an electronic payment (the “Participating Users”) to a Beneficiary; and (iii) other legal entities (“Participating Beneficiary”) that wish to hire YapStone as their payment processor for accepting payments from the Participating Beneficiary's users (“Payer's Users”) In relation to goods and services provided directly or indirectly to the Payer's User. Unless otherwise specified, all references made in this Agreement to “User(s)” will include Rental Users, Participating Users and Payer's Users. Unless otherwise specified, “Beneficiary” includes the Rental Beneficiaries and Participating Beneficiaries.

The Services allow Users to pay Amounts Due to Beneficiaries and may include the use of a credit / debit card or other payment methods that YapStone may offer periodically (“Payment Instrument”) through the websites of YapStone (which includes, among others, www.YapStone.com , www.holidayrentpayment.eu or any other website operated by YapStone or its affiliates and any subdomain of those websites), mobile application or application programming interface (API ) (the “Website”), Telephone payments through the YapStone service center and / or other channels that YapStone can offer periodically. YapStone may provide the services together with its third party service providers. You acknowledge and agree that: (i) your payment refers to an operation between you and a Beneficiary and not with YapStone or any of the affiliates of YapStone; and (ii) in any given transaction, YapStone is a third party payment facilitator that operates on behalf of you or a Beneficiary.

Once your payment is received, YapStone will be obligated exclusively to send the funds to your Beneficiary. YapStone has no responsibility towards you with respect to the provision of the Beneficiary Services. When a Rental User or a Payor User pays the corresponding Rental Beneficiary or Participating Beneficiary through the YapStone Services, and when YapStone acts as the Agent of the Rental Beneficiary or the Participating Beneficiary, the Rental User's debt or of the Payer's User with respect to the Rental Beneficiary or the Participating Beneficiary is extinguished, and the Beneficiary will have no recourse against you if you made your payment to YapStone having the latter as the Agent of the Beneficiary.

You will receive a confirmation from YapStone of your payment processing.

3.2 Availability of the Services

You acknowledge that, if your access to the Services is subject to an agreement between YapStone and a Rental Beneficiary or a Participating Beneficiary, the corresponding Rental Beneficiary or Participating Beneficiary may limit or terminate your access to the Services; If the agreement between YapStone and the Rental Beneficiary or the Participating Beneficiary is terminated, YapStone may immediately terminate its ability to use the Services.

3.3 Modification of the Services

You acknowledge that YapStone has the right to change the content or technical specifications of any aspect of the Services at any time subject to the exclusive criteria of YapStone, provided that YapStone notifies you with a 30 (thirty) day notice of any modification that may substantially impair your use of the Services. You acknowledge that such modifications may cause you to not access the Services. If you do not accept the modified conditions, you must stop using the Services immediately. Your continued use of the Services after the 30 (thirty) day period of notification will constitute acceptance of the modified conditions.

4. YapStone Tariffs.

4.1 Rate

If YapStone charges you a fee to use the Services, YapStone will inform you of that fee before processing your payment ("Fees"). YapStone reserves the right to modify its rates at any time, and no modification will be applied retroactively. If you have scheduled automatic payments (“Automatic Payment”) and the rate amount is modified, you will be notified in advance and directly or indirectly about the change in that rate.

4.2 Collection Actions

Regardless of any other provision herein, if you do not pay YapStone the amounts due to YapStone under this Agreement, YapStone reserves the right, either by itself or through a third party that is a collection agency and without limiting the resources it has. YapStone under article 12.1, to initiate a collection action against you to recover such funds. Periodically, YapStone may charge interest on unpaid sums that are past due at least 30 (thirty) days at the annualized rate of 10% (ten percent) or at the maximum rate allowed by law applicable periodically. Interest will be calculated on a daily basis from the due date until the amount due in full is paid. In that case, you agree to pay all costs and expenses, including but not limited to,

5. Consent and Authorization to Use the Payment Instrument.

You represent and warrant that you have the legal right and the power to use your Payment Instrument and authorize YapStone to debit such Payment Instrument in accordance with this Agreement.

You hereby authorize the charge to your Payment Instrument for the amount that you authorized to YapStone through the Services, which may include the fees owed to your Beneficiary (s), any applicable tax that YapStone owes charge on behalf of a government entity and any fees owed to YapStone. You also authorize YapStone to credit or debit from your Payment Instrument any fees due to YapStone, returns, refunds or adjustments made through the Service. You agree to sign and send a direct debit order form (or other applicable bank form) in order to allow YapStone to debit from your bank account the fees and amounts that you owe YapStone.

6. Your information; Privacy.

6.1 Your Information

In order to use and continue using the Service, you agree to: (i) provide information and / or documents upon request about you that are true, accurate, current and complete; and (ii) as appropriate, inform YapStone about updates to your information so that it remains true, accurate, current and complete. You certify that all the information you provide to YapStone is true, accurate, current and complete and you acknowledge that YapStone is based on that certification as a condition for providing the Services. If you provide false, inaccurate, outdated or incomplete information or if YapStone has reasonable grounds to suspect that such information is false, inaccurate, outdated or incomplete, YapStone reserves the right to suspend or terminate your access to the Service and to withhold any payment you have delivered through the Services. You may not use and agree not to use the Service for any illegal purpose or in any other way that contradicts this Agreement. By using the Services, you also state that you are at least 18 (eighteen) years of age.

6.2 Privacy Policy. You understand and agree that all information you provide to YapStone (including your personal and financial information) is subject to the YapStone Privacy Policy, which is available here. By accepting In this Agreement, you accept that Privacy Policy, which may be updated periodically.

6.3 Personal Information

YapStone may use your personal data in accordance with the YapStone Privacy Policy or as required by applicable law, as described in greater detail in this Agreement. YapStone processes your personal data to provide the Services. If you do not provide your personal data, YapStone will not be able to provide the Services. The information you provide to YapStone when using the Service or the Website will be transferred to a destination outside the European Economic Area (“EEA”) for the purposes of processing by YapStone or its affiliates of the United States for the purpose specified in the Privacy Policy, which includes verifying your identity, your location or payment information in relation to YapStone Services or of its Users or Beneficiaries, or in order to comply with the legal or regulatory obligations of YapStone, as well as for administration or group management purposes. It is likely that the jurisdiction to which your data is transferred does not provide the same level of protection for your personal data as Ireland. However, YapStone will implement the necessary agreements to keep your personal data safe. Such agreements may include, when the recipient is in the United States, that YapStone respects the principles of the Privacy Protection Framework between the US. UU. and the EU, as established by the United States Department of Commerce regarding the collection, use and retention of personal information from EEA member countries. YapStone, through its parent company, YapStone Holdings, Inc., has certified that it adheres to the Privacy Protection Program. When the recipient is in a jurisdiction outside the EEA, YapStone will implement model contracts approved by the EU with the recipient of the personal data. For more information on personal data transfer, see the use and retention of personal information of the EEA member countries. YapStone, through its parent company, YapStone Holdings, Inc., has certified that it adheres to the Privacy Protection Program. When the recipient is in a jurisdiction outside the EEA, YapStone will implement model contracts approved by the EU with the recipient of the personal data. For more information on personal data transfer, see the use and retention of personal information of the EEA member countries. YapStone, through its parent company, YapStone Holdings, Inc., has certified that it adheres to the Privacy Protection Program. When the recipient is in a jurisdiction outside the EEA, YapStone will implement model contracts approved by the EU with the recipient of the personal data. For more information on personal data transfer, click here.

If YapStone decides to change its Privacy Policy, it will post those changes on its Website so that you can be aware of the information that YapStone collects, how it uses that information and under what circumstances YapStone may disclose the information. It is your obligation to frequently check any changes to the YapStone Website.

6.4. Email Communications

To provide your services, YapStone, will use your email for administrative purposes.

7. Cancellation of Payments, Credits, Returns and Refunds.

For those payments that you believe were improperly processed, YapStone may, in accordance with applicable law, cancel, terminate or issue a credit for your payment made through the Service at any time before YapStone pays the Beneficiary. If a dispute arises with a payment after YapStone makes a payment to a Beneficiary, both you and the Beneficiary will be responsible for reaching a settlement regarding the payment dispute. You agree and acknowledge that, at your request, YapStone, subject to its sole discretion, may cancel a payment made through the Services.

8. Password and Security.

You may be asked to create an account with YapStone to access the Services (“Account”). In that case, you will create a password by completing the Account creation process. You are the only one responsible for maintaining the confidentiality of your password, for restricting access to your Account and are fully responsible for all activities performed on your Account. You agree to notify YapStone immediately if you notice an unauthorized use of your password, unauthorized access to your Account, unauthorized access to your information or any other security breach. You agree that YapStone is not responsible for any damage or loss that may arise because you did not comply with this article.

9. Service Cancellation.

You or YapStone may cancel your access to the Services at any time. You may cancel the Services by sending an email to servicalclientecustomerservice@holidayrentpayment.eu to: (i) request the deactivation of your Account; (ii) access the Services; and / or (iii) cancel any future Automatic Payment. You will continue to be responsible for all outstanding payments and fees due to YapStone at the time of cancellation, as well as any fees or amounts related to operations initiated before cancellation.

10. Liability and Compensation.

10.1 Your responsibility. You will be responsible to YapStone, its parent companies and subsidiaries, as well as the directors, employees and agents of each of these (the "YapStone Parties") for all claims (as defined below) that arise or with respect to (i) your misuse of the Beneficiary Services, the Services or the Website; (ii) any breach (or, solely as regards the defense obligations, any alleged breach) of this Agreement by you or any breach of its statements, warranties or obligations set forth in this Agreement; or (iii) your fault, fraud, false statement, intent, breach of applicable laws or the rules governing the card network, or violation of the rights of any person or entity. YapStone will immediately notify you in writing of such Claims.

10.2 YapStone Responsibility

YapStone will be liable to you and your parent companies and subsidiaries, as well as the directors, officers, employees and agents of each of these ("their Parties"), as applicable, for all Claims (as defined below) that arise or with respect to (i) any breach (or, solely as regards the defense obligations, any alleged breach) of this Agreement by YapStone; or (ii) any fault, fraud, false statement, intent, breach of applicable laws or violation of the rights of any person or entity by YapStone.

10.3 Compensation Process

The party requesting compensation in accordance with Article 10 (the “Indemnified”) shall: (a) immediately notify the other party (the “Compensatory”) In writing on the claims for which compensation is requested, but in no case beyond the period of 5 (five) business days from the date on which the Indemnified has taken notice of the claim; (b) make all reasonable efforts to provide the Compensator with all the information and material that is in the hands of the Compensated with respect to the claim; (c) support the Compensator in the manner in which he reasonably requests in relation to the investigation, conciliation and defense of the claim; and (d) grant the Compensator exclusive control over the defense and conciliation of the claim. Within 10 (ten) days of the Compensator receiving notification of the claim or intimidation, The Compensator will notify the Indemnified if the Compensator will assume full control (in accordance with this article) regarding the defense, transaction or conciliation of the matter, which includes the legal advisor that the Compensator has selected. The Compensator will implement and maintain such defense diligently and reasonably and will keep the Compensated fully informed about their status. Likewise, the Compensator may not reconcile or dispose of such Claim on behalf of the Compensated or in a way that could harm the rights or interests of the Compensated (which include, among others, any conciliation that imposes a pecuniary or other liability or an admission of fault or fault on the part of the Indemnified or that requires that the Compensated be subject to a precautionary measure of any kind) without the prior written consent of the Indemnified, which does not may be unreasonably withheld or delayed. The Indemnified shall not be liable under this agreement for any conciliation held without their prior written consent, which may not be unreasonably withheld or delayed.

10.4 Definition of “Claim”

“Claim” is any action, accusation, opinion, right of action, cessation and withdrawal letter, charge, subpoena, claim, intimidation, fine, lawsuit or other litigation or procedure, or notification issued or presented by a third party, or that is perform on your behalf or on your behalf, which includes any governmental entity, and all consequent sentences, good faith conciliations, penalties, damages and losses (including mediated, indirect, special, occasional or punitive damages), losses, liabilities, costs and expenses (including, but not limited to, attorney fees, expenses and reasonable costs) incurred in this regard.

11. Exemptions and Limitation of Liability.

11.1 Disclaimers

EXCEPT FOR ANY EXPRESS WARRANTY INCLUDED IN THIS AGREEMENT: (i) THE SERVICES, WEB SITES AND ALL CONTENTS, SOFTWARE, MATERIALS AND OTHER INFORMATION PROVIDED BY YAPSTONE OR TO WHICH YOU MAY ACCESS OTHERWISE REGARDING THIS AGREEMENT OR THE SERVICES ARE PROVIDED IN THE STATE IN WHICH THEY ARE FOUND AND AS FOUND AVAILABLE; AND (ii) YAPSTONE AND ITS RELATED MEMBERS AND SUPPLIERS DO NOT GIVE EXPRESS, REGULATORY OR IMPLIED WARRANTIES OF ANY KIND (AND EXEMPT FROM THE LIABILITY OF ALL WARRANTIES) WITH RESPECT TO THE ABOVE, AND EXEMPT WARRANTY, FITNESS FOR A SPECIFIC END AND ABSENCE OF INFRINGEMENTS, IN EACH CASE TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. WITHOUT LIMITING THE ABOVE, YAPSTONE DOES NOT WARRANT THAT THE SERVICES COMPLY WITH YOUR REQUIREMENTS OR THAT THEY ARE AVAILABLE UNINTERRUPTED, SAFE OR ERROR-FREE. YAPSTONE DOES NOT GUARANTEE THE QUALITY OF PAYMENT SERVICES.

11.2 Use of the global computer network. YapStone and its suppliers make no warranty regarding the quality, reliability, punctuality or security of the global computer network, the Internet or any other computer network connected worldwide or with respect to the interruption or absence of errors the websites established in these, including the Sites or the Website.

11.3 Limitation of Liability

11.3.1 YOU ACCEPT THAT YAPSTONE WILL NOT BE RESPONSIBLE FOR: ANY FAILURE COMMITTED BY A PERSON OR ENTITY THAT IS NOT ALREADY AVAILABLE AND MAY AFFECT THE RECEPTION, PROCESSING, ACCEPTANCE, TERMINATION OR CANCELLATION OF A PAYMENT OR SERVICES.

11.3.2 EXCEPT WHEN THE CLAIM: (i) IS SUBJECT TO THE COMPENSATION OF ARTICLE 10 OF THIS AGREEMENT; IN NO EVENT SHALL THE PARTIES OR THEIR AFFILIATE RESPONSORS OR SUPPLIERS BE LIABLE TO THE OTHER PART OR TO ANY THIRD PARTY FOR THE SUCCESSFUL EFFECTS, EXAMPLARS, INDIRECT, SPECIAL, PUNITORIAL OR CAUSED ISSUED THROUGH THAT THE PART THAT WAS OTHERWISE RESPONSIBLE HAS BEEN NOTIFIED ABOUT THE POSSIBILITY OF SUCH DAMAGES). IN NO EVENT SHALL YAPSTONE'S TOTAL LIABILITY THAT COME FROM THIS CONTRACT BE ABOVE TO EXCEED THE AMOUNT THAT RESULTS GREATER BETWEEN THE FOLLOWING TWO: (I) THE AMOUNT OF PAYMENTS SUBJECT TO CONTROVERSY, OR (II) € 100 (ONE HUNDRED EUROS). Each party recognizes that the other party has entered into this Agreement based on the limitations of liability stipulated in this paragraph and that such limitations are the fundamental basis of negotiation between the parties.

12. Complaints, Dispute Resolution, Applicable Law and Jurisdiction.

12.1 Complaint Process

If you wish to file a complaint about the Services, you can do so by sending an email to customerservice@holidayrentpayment.eu. Most of your questions can be resolved through the YapStone customer service department. The goal of YapStone is to learn about the causes of your complaint and address them. To that end, the parties shall collaborate and attempt to resolve in good faith any possible dispute immediately involving persons who have the power to resolve the possible dispute. If the parties cannot resolve the possible dispute in a friendly manner at that level, you should inform the possible YapStone legal team at Legal@YapStone.com. All of your disputes regarding billing or fees must be raised within 90 (ninety) days of the corresponding operation; otherwise, it will be considered that you have renounced them permanently.

12.2 Applicable Law and Jurisdiction

This Agreement and all issues, controversies and claims that arise or with respect to this (whether contractual or non-contractual in nature, as claims for illegal acts, as a result of breach of laws or otherwise) will be governed and interpreted in accordance with the laws of Ireland. All disputes or claims that arise or with respect to this Agreement shall be subject to the exclusive jurisdiction of the courts of Ireland, to which the parties irrevocably submit. All procedures must be carried out in English. None of the provisions of this article 12.2 affect or limit your rights under the law.

13. Miscellaneous Provisions.

13.1 Taxes

Each Beneficiary is responsible for: (i) determining, charging and reporting all taxes to be collected, informed or paid in connection with their use of the Beneficiary Service or with the business and use of their sites, and (ii) all applicable taxes, including taxes on sales, use, accommodation, personal property, value added, internal taxes, customs duties, importation or stamps or any other tax or duty imposed by government entities of any kind with respect to the operations processed in under this Agreement, which include penalties and interests. YapStone is responsible for YapStone net income taxes.

You acknowledge and agree that YapStone may be required to collect taxes in connection with your use of the Beneficiary Services or Services and to turn them on your behalf (and report all payments processed) to regulatory or governmental authorities. Apart from the corresponding value added tax (“VAT”) of the Rental Beneficiaries and Participating Beneficiaries that are in Ireland, YapStone is not responsible for VAT or other taxes collected in relation to payments. You must provide YapStone with the documentation required by the appropriate government entity in order for YapStone to process payments under this.

13.2 Modifications to this Contract

YapStone may modify this Agreement at any time by notifying it with 30 (days) in advance by email or by publishing the modified Contract on a YapStone Site, for which the notification will be valid on the date indicated in the email or publication on the website. Your continued access or use of the YapStone Services will constitute your acceptance of the modified Agreement. If you disagree at any time with the modifications made, you must contact YapStone through customerservice@holidayrentpayment.eu to cancel your Services and your Account, which will imply the cancellation of your access to the Services. This Agreement may not be modified in any other way, except by a written agreement signed by You and an authorized YapStone representative.

13.3 Notifications

All notifications and other communications under this Agreement must be in writing and may be made by email or by publication or update on the YapStone Website. Notifications addressed to you will be delivered to the email address provided to YapStone or to the address you have modified and notified to YapStone or published or updated on the YapStone Website. Notifications to YapStone may be made by email to legal@YapStone.com or by certified mail or by courier delivery the following day to: YapStone International Limited, M1 Retail Park, Office Unit 7, Second Floor, Drogheda, Co Louth, Ireland.

13.4 Entire Agreement and Divisibility

This Agreement contains the entire agreement between you and YapStone with respect to your object and supersedes all previous statements, understandings and other verbal or written agreements between the parties in relation to such object. If any of the provisions of this Agreement or its application is considered invalid or not enforceable, such provision will be modified to achieve the same economic effect as far as possible from the original provision, and the rest of the Agreement will continue to be fully valid.

13.5 Continuity

Articles 4 to 7 and 10 to 13 and the articles that guarantee the rights of YapStone will continue to be valid after the end of this Agreement.

14. Contests and Gifts.

By participating in any contest, gift, promotion, webinar or other event sponsored by YapStone, you accept the specific conditions of these. YapStone reserves the right to modify any contest, gift, or promotion at any time.

15. Conditions on Mobile Devices.

If you access the Services from a mobile device using an application (the “Application”), the following conditions of the end user license agreement (“ALUF ”) will apply in addition to the aforementioned conditions:

15.1 YapStone grants you the right to use the Application solely for your personal use. You must comply with all applicable laws and third party agreements (for example, your wireless data services agreement). It is likely that the Application does not contain the same functionality as the Website. Deleting the Application does not deactivate or delete your profile or your YapStone Account; See Article 9 on service cancellations.

15.2 YapStone is the owner or licensee of all rights, titles and participations in its Application, which includes all rights to patents, copyrights, trade secrets, trademarks and other proprietary rights, including all applications, renewals, extensions and related restorations. You may not modify, adapt, translate, decompile, reverse engineer, disassemble, attempt to generate source codes in any other way or prepare derivative works of any Application, and may not delete, hide or alter notices on copyright, trademarks and other notifications on exclusive property rights of YapStone that are attached, included or that are accessed together with or through any Application.

15.3 Prohibited Countries Policy and Foreign Trade Regulations

The Application or its underlying technology may not be downloaded, exported or re-exported: (a) in (or to a resident or national of) Cuba, Iraq, Iran, Libya, North Korea, Sudan, Syria or any other country subject to seizure of States United or European Union; (b) any person included in the List of Specially Designated Nationals of the US Department of the Treasury or in the List of Subjects or Entities Denied of the US Department of Commerce; (c) any prohibited person or group or entity subject to financial sanctions from the European Union; and (d) to any prohibited country, person, end user or entity specified in the United States Export Laws. When using the Application,

15.4 Conditions on Mobile Devices:

(i) This Agreement is signed between you and YapStone, not with the mobile application platform offered by the Application download (“Application Platform”). The Application Platform is not responsible for the Application or its content.

(ii) YapStone grants you a non-transferable license to use the Application only on a device that belongs to you or that you control and as permitted by the rules of use established in the conditions of use of each Application Platform.

(iii) The Application Platform has no obligation to provide maintenance and support services with respect to the Application.

(iv) The Application Platform is not responsible for the investigation, defense, conciliation or exemption related to the claim for violation of intellectual property of a third party.

(v) The Application Platform is not responsible for addressing any Claims made by you or any third party in relation to the Application or its ownership and / or use of the Application, which includes, among others: (a) liability claims civil products; (b) any Claim regarding the breach of the Application with respect to any applicable legal or regulatory requirement; and (c) Claims arising from consumer protection laws or similar laws.

(vi) To the fullest extent permitted by applicable law, the Application Platform will have no other warranty obligation with respect to the Application.

(vii) You can direct your questions, complaints or claims related to the Application to the YapStone team to servicioalcliente@holidayrentpayment.eu.

Click here if you wish to download a PDF version of these conditions.

Last update: July 26, 2017

Payee Terms of Use - Portuguese

Payer Terms of Use - Portuguese

Payee Terms of Use - Italian

Payer Terms of Use - Italian

Payee Terms of Use - German

Vertrag über Dienstleistungen zum Einzug der Urlaubsmiete von Kunden

Letzte Aktualisierung vom 24 September 2019

Wir haben ihnen eine Übersetzung unseres Kundenservicevertrags bereitgestellt. Diese Übersetzung dient nur zu Informationszwecken, und die englische Fassung dieses Vertrags ist die gültige Version.

Kundenservicevertrag

Dieser Kundenservicevertrag (dieser „Vertrag“) wird zwischen Yapstone International Limited, einer Gesellschaft mit beschränkter Haftung, die nach irischem Recht gegründet wurde, (betreibt manchmal Geschäfte als HolidayRentPayment) („YapStone“) und Ihnen oder dem Unternehmen geschlossen, für das Sie diese Bedingungen im Namen von („Ihnen“, „Ihre“, oder dem „Kunden“) akzeptieren, und er ist ab dem Datum gültig, an dem Sie das Registrierungsformular wie unten definiert eingereicht haben (das „Datum des Inkrafttretens“). Wenn Sie das Registrierungsformular im Namen eines Unternehmens eingereicht haben, erklären und garantieren Sie, dass Sie diesen Vertrag mit YapStone im Namen dieses Unternehmens abschließen können, dass Sie die hierin enthaltenen Bedingungen im Namen dieses Unternehmens akzeptieren, und dass Sie eine Kopie des Vertrags erhalten haben. Sie sollten alle Bedingungen sorgfältig durchlesen. Die Bedingungen stellen einen rechtsverbindlichen Vertrag zwischen Ihnen und YapStone dar.

MIT DER UNTERZEICHNUNG UND DEM EINREICHEN EINES ANTRAGSFORMULARS ODER DURCH ANKLICKEN VON „ICH BIN EINVERSTANDEN“ UND AUSFÜLLEN DES ONLINE-REGISTRIERUNGSFORMULARS (das Antragsformular und das Online-Registrierungsformular zusammen „Registrierungsformular“), ERKLÄREN SIE SICH DAMIT EINVERSTANDEN, SICH AN DIESEN VERTRAG, ALLE RICHTLINIEN, HINWEISE UND SONSTIGEN INHALTE DER YAPSTONE WEBSEITEN EINSCHLIESSLICH ABER NICHT DARAUF BESCHRÄNKT EINSCHRÄNKUNG ZU HALTEN: WWW.HOLIDAYRENTPAYMENT.EU UND/ODER WWW.YAPSTONE.COM/LEGAL IM UNTERABSCHNITT DES „YAPSTONE INTERNATIONAL LTD VERTRAGS“ UND DIE DATENSCHUTZPOLITIK VON YAPSTONE UNTER https://www.yapstone.com/globa..., ODER JEDE ANDERE VON YAPSTONE BETRIEBENE WEBSEITE UND JEDE SUBDOMAIN VON SOLCHEN WEBSEITEN ODER JEDE MOBILE APPLIKATION FÜR SOLCHE WEBSEITEN (zusammen die „Webseite“). Für die Zwecke dieses Vertrags haben großgeschriebene Begriffe, die in diesem Vertrag verwendet werden, die ihnen in diesem Vertrag gegebene Bedeutung, sofern nicht ausdrücklich anders definiert.

Hintergrund:

• YapStone bietet elektronische Online-Zahlungsdienste an, die die Zahlung von lang- und kurzfristigen Mieten, Kautionen, Kurtaxe(n) (wie in Abschnitt 1.1E definiert) und anderen mietrelevanten Ausgaben (zusammen „Mieten“) in der Vermietungsbranche zwischen Eigentümern/Managern und den Personen erleichtern, die die Immobilie mieten und als Gäste bleiben möchten (der/die „Gast/Gäste)“), und diese Erleichterung kann über die Applikationsschnittstelle von YapStone (zusammen die „Dienste“) erfolgen;
• Sie besitzen, vermieten und/oder verwalten die auf dem Registrierungsformular und anderen Formularen (zusammen „Formulare“), die an YapStone übermittelt wurden, angeführten Immobilienobjekte („Eigentum“ oder „Immobilien“); und
• Ihnen werden von einem Gast Mieten aufgrund eines zwischen Ihnen und dem Gast abgeschlossenen Vertrags geschuldet, und Sie hätten gerne, dass YapStone die geschuldeten Mieten gemäß den in diesem Vertrag festgelegten Bedingungen kassiert.

Dieser Vertrag beinhaltet nach Bezugnahme in der unten aufgeführten Rangfolge:

1. Jeden Vertrag, der von einem Erwerber wie unten definiert oder einem Kartennetzwerk wie unten definiert verlangt wird;
2. Abschnitte 1 bis 12 dieses Vertrags; und
3. Das Registrierungsformular, das Formular zur Eigentumskonfiguration, das Formular zum Wechseln von Banken und alle anderen Informationen oder Formulare, die Sie an YapStone übermitteln (zusammen „Formulare“).

Sie und YapStone stimmen den folgenden Punkten zu:

1. DIENSTE

1.1 Beziehung zu YapStone Sie ernennen hiermit YapStone (und den Erwerber) zu Ihrem eingeschränkten Vertreter für den begrenzten Zweck, Zahlungen (wie in Abschnitt 1.3 definiert) in Ihrem Namen von Gästen, die Zahlungen an Sie leisten, entgegenzunehmen, abzuholen, zu erleichtern, zu übermitteln und/oder zu verarbeiten und Gelder an Sie zu überweisen. Sie erkennen an und stimmen zu, dass:

1. Der Erhalt von Geldern von Gästen durch YapStone (und durch den Erwerber von YapStone) in Ihrem Namen im Zusammenhang mit Dienstleistungsgeschäften als Geldeingang von Gästen bei Ihnen gilt und die Verpflichtungen des Gastes Ihnen gegenüber in Höhe der jeweiligen Zahlung des Gastes erfüllt, auch wenn YapStone diese vom Gast erhaltenen Gelder nicht überweist.
2. Wenn Sie darüber hinaus vertraglich ermächtigt sind, im Namen eines Eigentümers Zahlungen zu erhalten oder zu kassieren, oder wenn Ihr Mietvertrag oder eine andere Vereinbarung mit einem Gast vorsieht, dass Zahlungen an Sie als Vertreter des Eigentümers oder des Hauseigentümerverbands geleistet werden, und Sie die Dienste nutzen, um Mietzahlungen an Sie oder Eigentümer, für die Sie Eigentums-Managementservices erbringen, (zusammen „Zahlungsempfänger“), zu erhalten, zu kassieren, zu erleichtern und/oder zu übermitteln, erklären und garantieren Sie YapStone gegenüber, dass Sie über alle erforderlichen Befugnisse, Genehmigungen und Ermächtigungen unter anderen Dingen dazu verfügen, und ernennen hiermit (i) YapStone zum Vertreter des Zahlungsempfängers für den begrenzten Zweck, Zahlungen im Namen jedes Zahlungsempfängers von Gästen, die Zahlungen an den Zahlungsempfänger leisten, entgegenzunehmen, zu kassieren, zu erleichtern und/oder zu übermitteln;
3. und (ii) im Namen jedes Zahlungsempfängers vereinbaren, dass die Entgegennahme von Geldern von Gästen durch YapStone (und/oder den Erwerber von YapStone) im Namen des Zahlungsempfängers im Zusammenhang mit Servicetransaktionen (a) als Entgegennahme von Geldern von Gästen durch den Zahlungsempfänger gilt und (b) die Verpflichtungen eines Gastes gegenüber dem Zahlungsempfänger in Höhe der anstehenden Zahlung durch den Gast erfüllt, selbst wenn YapStone oder Sie solche von Gästen erhaltenen Gelder nicht überweisen. Wenn die Bestimmungen dieses Abschnitts 1.1.A.1 gelten, gelten die nachstehenden Verweise auf Ihre Bestätigungen, Vereinbarungen, Zusicherungen, Genehmigungen oder Zustimmungen als in Ihrem Namen und im Namen des Zahlungsempfängers gegeben.
4. YapStone oder ihr Beauftragter stellt den Gästen eine Quittung und alle anderen nach geltendem Recht erforderlichen Informationen zur Verfügung, aus denen hervorgeht, dass die Zahlung am maßgeblichen Datum erfolgt ist. Sie erkennen an, dass YapStone keine Bank oder eine andere verbriefte Hinterlegungsstelle ist. Sie erkennen auch an, dass von YapStone erhaltene Gelder mit Geldern anderer vermischt werden dürfen, in deren Namen YapStone Zahlungen entgegen nimmt und von YapStone (oder ihrem Serviceanbieter) im Namen von und zum Nutzen von Ihnen oder je nach Fall dem Zahlungsempfänger auf einem oder mehreren Sammelkonten bei einer oder mehreren versicherten Banken gehalten werden können. Gelder, die auf einem Sammelkonto gehalten werden, können für eine Durchlaufversicherung in Frage kommen, was bedeutet, dass Ihr Saldobetrag bis zum Maximum des Systems versichert ist. Was Sie und YapStone angeht, liegt es im alleinigen Ermessen von YapStone, ein Sammelkonto einzurichten und zu unterhalten. YapStone wird keine auf diese Weise gehaltenen Gelder für die Unternehmenszwecke von YapStone verwenden. Sie erhalten keine Zinsen oder andere Erträge auf Gelder, die YapStone für Sie oder in Ihrem Namen hält.
5. YapStone kann jedem Kartennetzwerk oder Erwerber (jeweils wie unten definiert) Zahlungsverkehr übertragen und in Ihrem Namen Gelder von jedem Kartennetzwerk oder Erwerber erhalten.
6. YapStone kann jedem Gast die Möglichkeit gewähren oder verweigern, die Dienste aus irgendeinem oder keinem Grund zu nutzen.
7. Zusätzlich zu den Zahlungen von Gästen in Bezug auf die Miete ermächtigen Sie YapStone auch, wenn dies nach geltendem Recht erforderlich ist, alle gültigen Kur-, Belegungs-, Hotel-, Übergangs-, Umsatz- und Nutzungs- oder ähnlichen Taxen und Steuern („Kurtaxen“) von jedem Gast zu kassieren und in Ihrem Namen an die zuständige örtliche Steuerbehörde zu überweisen.
8. Rückerstattungen; Mietkaution Sie müssen eine Rückerstattung einer Zahlung veranlassen, indem Sie Ihre Rückerstattungsanweisungen an YapStone übermitteln. Wenn Sie sich jedoch für ein automatisches Kautionsprogramm anmelden oder angemeldet sind, in dem Sie YapStone ermächtigt haben, Mietkautionen automatisch an Zahler/Gäste zu erstatten, ermächtigen Sie YapStone: (i) die Mietkautionsgelder zurückzuhalten, bis Sie diese Gelder beanspruchen; oder (ii) die Mietkautionsgelder zurückzuhalten und in Ihrem Namen eine Rückerstattung dieser Kaution gemäß den Programmparametern zu veranlassen.

1.2 Ihre Verantwortlichkeiten; Erwerberbeziehung; Kartennetzwerke Während der Laufzeit dieses Vertrags werden die Services von YapStone in Verbindung mit Händlererwerbern oder anderen Erwerbern und deren jeweiligen ernannten Sponsor-Mitgliedsbanken (zusammen „Erwerber“) erbracht. Sie erklären sich damit einverstanden, sich an alle YapStone-Richtlinien in Bezug auf die Dienste und alle anwendbaren Betriebsvorschriften und sonstigen Regeln (zusammen „Betriebsvorschriften“) der Kartensysteme (wie Visa, MasterCard, Discover, American Express, Carte Bleue (zusammen „Kartennetzwerke“)) und Banküberweisungssysteme (einheitlicher europäischer Zahlungsraum der Europäischen Union („SEPA“) und/oder den United Kingdom’s Bankers Automated Clearing Services („BACS“) , sowie an andere anwendbare Systeme zur direkten Zahlung von einem Bankkonto auf ein anderes („Einzugsverfahren“) und alle anwendbaren Gesetze, Regeln, Vorschriften und des Bundes, der Länder, der Provinzen, der Bezirke oder Gemeinden der behördlichen Auflagen in Bezug auf die Ausübung ihrer Tätigkeit zu halten. Sie stimmen zu und erkennen an, dass sich die Kartennetze und Einzugsverfahren das Recht vorbehalten, die Betriebsvorschriften ohne Vorankündigung zu ändern. Wenn Sie sich dafür entscheiden, nur bestimmte Arten von Karten zu akzeptieren, liegt es in Ihrer Verantwortung, ordnungsgemäß anzugeben, welche Karten akzeptiert werden.

1.3 Zahlungen der Miete und finanzieller Zeitplan Während der Laufzeit dieses Vertrags ermöglichen die YapStone Services qualifizierten Gästen, Mietzahlungen an Sie oder den Zahlungsempfänger über die in Abschnitt 2 genannten Zahlungskanäle vorzunehmen, die Kreditkarten, Debitkarten (zusammen „Karten“) und je nach Verfügbarkeit, SEPA, BACS oder andere Methoden der elektronischen Banküberweisung (zusammen „Einzug“) einschließen können (Karten und Einzug sind zusammen „Zahlungen“). YapStone prüft Ihren Antrag nach Eingang des Registrierungsformulars und stellt fest, ob sie in der Lage ist, Ihnen die Dienste anzubieten, und die Art, wie sie nach eigenem Ermessen die Mietzahlungen abwickelt.

Vorbehaltlich Verzögerungen bei der Bankverarbeitung und jeglicher von YapStone auferlegten Vorbeugung gegen Betrug oder Risiko erhalten Sie typischerweise die Zahlung des Gastes (abzüglich der in diesem Vertrag festgelegten Gebühren und Abzüge) auf Ihrem Bankkonto innerhalb von 2 – 3 Werktagen nach dem Tag, an dem eine Zahlung gemäß den Bestimmungen dieses Vertrags auf die Konten von YapStone gebucht wird.

YapStone kann Ihren Abrechnungszeitraum jederzeit während der Laufzeit dieses Vertrags ändern, vorausgesetzt jedoch, dass Sie über eine solche Änderung informiert werden.

1.4 Abwicklung Der Erwerber verarbeitet alle Karten- und Einzugstransaktionen für YapStone und Sie. Sie stimmen zu, dass die Einzahlung von Geldern auf das von YapStone angegebene Bankkonto den Erwerber von seiner Zahlungsverpflichtung Ihnen gegenüber entlastet, dass Streitigkeiten über den Erhalt oder die Höhe der Einzahlung zwischen YapStone und Ihnen geregelt werden.

1.5 Ermächtigung für Ausgaben und Einnahmen. Sie ermächtigen YapStone hiermit, Gutschriften und Belastungen auf den in den jeweiligen Formularen aufgeführten Bankkonten vorzunehmen. Diese Ermächtigung schließt die Bankkonten ein, die Sie oder ein einzelner Zahlungsempfänger zu folgenden Zwecken besitzen:

(i) Ihnen oder nach Ihren Anweisungen Zahlungen gutzuschreiben;

(ii) alle anderen dem Kunden zustehenden Beträge gutzuschreiben;

(iii) Rückbuchungen oder Rückerstattungen zu belasten; und

(iv) Spesen, Gebühren oder andere von Ihnen YapStone geschuldeten Beträge zu belasten.

Sie erklären, dass Sie das gesetzliche Recht, die Befugnis und die Berechtigung haben, YapStone zu ermächtigen, Gutschriften und Belastungen auf solchen Bankkonten vorzunehmen. Sie erkennen an, dass YapStone die Dienste ohne Vorankündigung aussetzen oder beenden kann, wenn Sie die Möglichkeit von YapStone beeinträchtigen, solche Bankkonten zu belasten. Sie stimmen hiermit zu, dass die YapStone jederzeit während der Laufzeit des Vertrages bei den Registrierungserfordernissen mitgeteilten Bankkonten (oder ein anderes einzelnes Bankkonto, das Sie YapStone gemäß den Bestimmungen dieses Vertrags mitteilen) funktionsfähig sind und eine Einzugsermächtigung zugunsten von YapStone haben. Sie ermächtigen YapStone insbesondere zu folgenden Nutzungen:

(i) Ihrer Bankkonten zum Zweck der Einzahlung von Zahlungen (abzüglich der in diesem Vertrag festgelegten Gebühren und Abzüge); und

(ii) der Einzugsermächtigung zur Zahlung aller gültigen Gebühren, Rückbuchungen und Stornierungen von Zahlungen an YapStone (einschließlich, aber nicht beschränkt auf Stornierungen von Gästen).

1.6 Ihre Nutzung der Dienste Sie erklären sich damit einverstanden, dass die Dienste ausschließlich zum Kassieren und zur Zahlung von Mieten genutzt werden und zu keinem anderen Zweck. Der Kunde stellt dar und garantiert, dass er sich an alle gültigen Gesetze in Bezug auf das Eigentums-Management, Urlaubsmietbuchungen oder andere Produkte oder Dienste hält, die von Kunden oder Zahlungsempfängern bereitgestellt werden, und dass er die gesetzliche Befugnis hat, die Immobilien zu besitzen, zu verwalten, zu vermieten oder unterzuvermieten und zu kassieren und YapStone ermächtigt, Zahlungen im Zusammenhang mit den Immobilien zu kassieren; und wenn der Kunde nicht in der Lage ist, diese Befugnis auf Anfrage von YapStone nachzuweisen, kann YapStone die Dienste aussetzen oder beenden und entsprechende Zahlungen zurückhalten oder dem Zahler erstatten.

Da Sie ferner wissen, dass YapStone beabsichtigt, sich auf die in diesem Vertrag enthaltenen Vereinbarungen, Darstellungen und Gewährleistungen zu verlassen (i) erkennen Sie an und stimmen zu, dass Sie verpflichtet sind, an Eigentümer, mit denen Sie arbeiten, gewisse von YapStone an Sie ausgezahlte Gelder zu zahlen; (ii) stellen Sie dar und garantieren, dass Sie über alle Lizenzen und Genehmigungen verfügen, die erforderlich sind, um Eigentums-Managementservices zu erbringen und Gelder von YapStone im Namen von Vermietern oder Eigentümern zu kassieren; (iii) stellen Sie dar und garantieren, dass Sie ordnungsgemäß als Beauftragter des Eigentümers ermächtigt worden sind, in dessen Namen Sie YapStone beauftragen, Mietzahlungen zu kassieren; (iv) stellen Sie dar und garantieren, dass Sie für YapStone auf Anfrage monatlich einen Bericht bereitstellen, in dem jedes einzelne Eigentum identifiziert ist, für das YapStone ermächtigt ist, ihre Dienste zu erbringen, und dass Sie für YapStone alle Berichte oder Erklärungen bereitstellen, die Sie einem Vermieter oder Eigentümer im Zusammenhang mit diesem Eigentum übermitteln.

YapStone und ihre Erwerber haben das Recht, Ihre Aufzeichnungen, Bücher, Konten, alle Gutscheine, Dateien und alle anderen Materialien zu prüfen und unabhängige Untersuchungen daran vorzunehmen, die sich auf jedes Eigentum beziehen, in dessen Zusammenhang YapStone Dienste erbringt, und dies nicht häufiger als zwei (2) Mal im Jahr und nach angemessener Ankündigung, um sicherzustellen, dass Sie die Bedingungen dieses Vertrag einhalten.

1.7 Änderung der Dienste Wenn YapStone feststellt, dass es notwendig ist, die Unversehrtheit der Webseite, der Dienste oder ihres Betriebs zu schützen, um Schäden für andere zu vermeiden, oder um geltendem Recht oder geltenden Vorschriften nachzukommen, hat YapStone das Recht, ohne Vorankündigung oder Haftung (i) die Dienste oder die Webseite zu ändern, auszusetzen oder einzustellen und (ii) Grenzen für Merkmale zu setzen oder den Zugang zu einem der Dienste und der Webseite einzuschränken; vorausgesetzt jedoch dass YapStone die Dienste oder die Webseite nicht in einer Weise ändert, die nach eigenem Ermessen Ihre Nutzung erheblich beeinträchtigen würde, ohne Sie mindestens zehn (10) Tage im Voraus über eine solche Änderung zu informieren.

Darüber hinaus kann YapStone von Zeit zu Zeit ohne Vorankündigung einen der Dienste oder die Webseite ändern. Sollte YapStone jedoch nach eigenem Ermessen feststellen, dass eine solche Änderung die Nutzung der Dienste oder der Webseite durch den Kunden erheblich beeinträchtigen würde, wird YapStone Sie per E-Mail oder durch eine Veröffentlichung im Legal Center der Webseite über eine solche Änderung informieren.

1.8 Bereitstellung von Daten Sie werden alle in den Formularen angeführten Informationen, einschließlich, aber nicht darauf beschränkt, aller Bankkontodaten auf dem laufenden Stand halten. Sie werden auch alle anderen Daten bereitstellen, die von YapStone vernünftigerweise von Zeit zu Zeit oder anderweitig angefordert werden können, wie es für die Erbringung der Dienste erforderlich sein kann. Sie erkennen an, dass die ausbleibende Aktualisierung dieser Daten dazu führen kann, dass Zahlungen falsch weitergeleitet, verzögert oder an den Gast zurückgegeben werden. YapStone haftet auf keinem Fall für Schäden, die direkt oder indirekt dadurch entstehen, dass Sie keine aktuellen und richtigen Daten liefern.

1.9 Beziehung zwischen YapStone, Zahlungsempfängern und Kunde Der Kunde erkennt an und stimmt zu, dass YapStone keine Partei Ihres Vertrags mit einem Gast oder Zahlungsempfänger in Bezug auf Eigentums-Management, Urlaubsmietbuchungen oder andere von Kunden oder Zahlungsempfängern bereitgestellten Produkte oder Dienste ist. Daher erklären Sie sich im Falle eines Streits zwischen Ihnen, einem Gast oder einem Zahlungsempfänger aus einem anderen Grund als der Erbringung der Dienste durch YapStone damit einverstanden, YapStone, ihre verbundenen Unternehmen und ihre leitenden Angestellten, Direktoren, Beauftragten, Vertreter, Arbeitnehmer und sonstigen Vertreter von allen Ansprüchen im Zusammenhang mit dem Streitfall zu entschädigen, zu verteidigen und schadlos zu halten.

2. GEBÜHREN UND KASSIEREN VON GEBÜHREN

2.1 Honorare Sie müssen YapStone Gebühren gemäß der Gebührenordnung („Gebühren“) zahlen. YapStone behält sich das Recht vor, Gebühren mit einer Vorankündigungsfrist von zehn (10) Tagen zu ändern. Sie sind dafür verantwortlich, dem Gast alle Gebühren zu offenbaren, die Sie diesem Gast in Rechnung stellen. Wenn es zu Streitigkeiten im Zusammenhang mit der fehlenden Offenbarung von Gebühren kommt, die Sie den Gästen in Rechnung stellen, haften Sie YapStone gegenüber für alle daraus resultierenden Rückbuchungen oder Rückerstattungen. Sie ermächtigen YapStone hiermit, vor der Einzahlung auf Ihre Bankkonten automatisch alle fälligen Gebühren von den von YapStone kassierten Zahlungen sowie Gebühren im Zusammenhang mit Rückbuchungen und Rückerstattungen (wie unten definiert) abzuziehen. Zusätzlich zu den unten aufgeführten Gebühren sind Sie auch für alle Strafen oder Bußgelder verantwortlich, die von einem Erwerber, Kartennetzwerken oder anderen Stellen verhängt werden und sich aus der Nutzung der Dienste durch den Kunden in einer Weise ergeben, die nach diesem Vertrag, den Betriebsvorschriften oder Regeln und Vorschriften des Erwerbers nicht zulässig ist.

2.2 Recht auf Aufrechnung Soweit gesetzlich zulässig, ermächtigen Sie YapStone, ohne Vorankündigung alle Beträge zurückzuhalten, die Sie YapStone schulden, einschließlich und ohne Beschränkung: (i) Von Ihnen geschuldete Gebühren und (ii) Beträge, die Sie YapStone im Zusammenhang mit einer Rückerstattung, Rückbuchung oder einer anderen Anpassung früherer Zahlungen schulden.

2.3 Inkasso Wenn Sie YapStone keine ihr nach diesem Vertrag zustehenden Beträge zahlen, behält sich YapStone ungeachtet aller anderen hierin enthaltenen Bestimmungen das Recht vor, allein oder über ein drittes Inkassobüro ein Inkassoverfahren gegen Sie anzustrengen, um diese Gelder beizutreiben. YapStone kann von Zeit zu Zeit Zinsen auf unbezahlte Beträge berechnen, die mindestens dreißig (30) Tage überfällig sind, und zwar zum auf Jahresbasis umgerechneten Zinssatz von zehn Prozent (10 %) oder dem nach geltendem Recht zulässigen Höchstsatz. Die Zinsen werden vom Fälligkeitsdatum an täglich berechnet, bis der fällige Betrag vollständig bezahlt ist. In diesem Fall erklären Sie sich damit einverstanden, alle Kosten und Auslagen zu tragen, einschließlich und ohne Beschränkung auf angemessene Anwaltskosten und andere Kosten, die YapStone im Zusammenhang mit dem Inkassoverfahren entstehen.

3. VERSICHERUNGSTECHNIK; RÜCKBUCHUNGEN UND RÜCKERSTATTUNGEN

3.1 Versicherungstechnik; Sorgfaltspflichten gegenüber Kunden, Betrugs- und Risikoüberprüfungen Sie müssen für YapStone Informationen über Sie, Ihre Aktionäre, Ihre Aktivitäten und die Immobilien bereitstellen, damit YapStone die von den Kartennetzwerken und Erwerbern auferlegten Anforderungen hinsichtlich Terrorismusbekämpfung, Finanzdienstleistungen und andere geltende Gesetze und Vorschriften einhalten und Know Your Customer (Ihren Kunden kennen) („KYC“) kann. Sie garantieren bedingungslos, dass alle Daten, die Sie für YapStone bereitstellen, wahr, richtig und auf dem neuesten Stand sind und erkennen an, dass YapStone sich bei der Erstellung dieses Vertrags und bei der Bereitstellung der Dienste auf diese Daten verlässt. Sie ermächtigen YapStone, die von Ihnen bereitgestellten Daten (einschließlich der auf den Formularen angegebenen Daten) zu sammeln und zu überprüfen. YapStone verwendet diese Daten zur Wahrnehmung der Sorgfaltspflicht gegenüber Kunden, für die Identitätsprüfung und verschiedene versicherungstechnische Belange, Betrug- und Kreditrisikoprüfung. Sie erkennen an, dass YapStone Ihre Transaktionen durch die Dienste kontinuierlich mit dem Zweck überwacht, verdächtige Aktivitäten zu erkennen, um Betrug und Geldwäsche zu verhindern, zu erkennen und abzuhalten und die Unversehrtheit ihrer Systeme und ihres Geschäfts zu schützen. Sie erkennen ferner an, dass YapStone als Ergebnis einer solchen Überwachung zusätzliche Sorgfaltspflicht (einschließlich Daten zu den Immobilien, Ihre Jahresabschlüsse und zusätzliche Informationen über Gäste oder Zahlungsempfänger) in Bezug auf Sie anfordern kann, um Ihre weitere Berechtigung an den Diensten sicherzustellen. YapStone kann die Dienste sofort aussetzen oder beenden und kann entsprechende Zahlungen an den Gast zurückhalten oder erstatten, wenn einer der folgenden Punkte eintritt: (i) wenn Sie aufgrund der YapStone-Richtlinien nicht für diese Dienste qualifiziert sind, (ii) wenn YapStone den begründeten Verdacht hat, dass Sie gegen geltendes Recht verstoßen haben, oder (iii) wenn Sie die angeforderten Daten nicht rechtzeitig liefern.

3.2 Angemessene Sicherheit; Reserve Als Bedingung für die weitere Erbringung von Dienstleistungen für Sie erklären Sie sich damit einverstanden, dass YapStone jederzeit eine Garantie oder eine andere Form einer angemessenen Sicherheit verlangen kann, einschließlich der Verpflichtung, dass Sie bei YapStone ein separates Reservekonto (eine „Reserve“) führen, oder dass der Kunde bestimmte Arten von Versicherungen für die Immobilien abschließen muss. YapStone kann die Rücklage mit einem Betrag bilden, der nach vernünftiger Einschätzung notwendig ist, um ihr Risiko oder das eines Erwerbers im Zusammenhang mit der Erbringung der Dienstleistungen an Sie abzudecken (einschließlich, aber nicht beschränkt auf erwartete Rückbuchungen oder Kreditrisiken). Die Reserve kann von Zeit zu Zeit nach eigenem Ermessen von YapStone erhöht, gesenkt oder aufgelöst werden. Sie erklären sich damit einverstanden, dass YapStone die Reserve aus Zahlungen an Sie im Rahmen dieses Vertrags ausstatten kann, und Sie räumen YapStone das Recht ein, ohne vorherige Benachrichtigung an Sie alle Auszahlungen oder Belastungen aus der Reserve vorzunehmen, um die YapStone im Rahmen dieser Vertrag geschuldeten Beträge zu kassieren. Sie gewähren YapStone ein Sicherungsrecht an allen in einer Reserve gehaltenen Geldern und Pfandrechten. Sie werden alle zusätzlichen Unterlagen erfüllen, die YapStone zur Vervollständigung dieses Sicherungsrechts benötigt. Dieses Sicherungsrecht bleibt so lange bestehen, wie YapStone Mittel in der Reserve hält. Sie erkennen an und stimmen zu, dass alle Zinsen oder anderen Einnahmen, die der Reserve zufließen oder zugerechnet werden können, YapStone gehören.

3.3 Rückbuchungen und Rückerstattungen Jede Zahlung eines Gastes unterliegt dem Recht auf (i) „Rückerstattung“ (das Recht eines Bankkontoinhabers, die Rückerstattung von Geldern durch Rückerstattung, Rückgabe, Stornierung, Widerruf, Löschungsantrag oder anderweitig zu verlangen), dies für eine Transaktion, die beispielsweise von einer Bank finanziert wurde, und zwar aufgrund des Verdachts einer unbefugten Nutzung eines Bankkontos oder unzureichender Deckung) oder (ii) „Rückbuchung“ (das Recht der Kreditkarteninhaber, bei ihrem Kartenaussteller einen Rückerstattungsanspruch geltend zu machen, z. B. aufgrund von Betrug oder Unzufriedenheit mit einem Kauf). Diese Rechte bestehen zwischen den Zahlern/Kontoinhabern und ihrer Bank oder ihrem Kartenaussteller. Sie erkennen an und stimmen zu, dass Sie unabhängig vom Grund der Rückbuchung oder Rückerstattung für jede Rückbuchung oder Rückerstattung einer Zahlung sowie für die anfallende Rückbuchungs- und Rückerstattungsgebühr verantwortlich sind. Im Falle einer Rückbuchung oder Rückerstattung einer Zahlung durch einen Kontoinhaber ist YapStone ohne Vorankündigung berechtigt, diesen Betrag zuzüglich aller mit der Rückbuchung oder Rückerstattung verbundenen Gebühren von Ihrem Bankkonto zurückzuerhalten oder diesen Betrag von einer Ihnen oder dem Zahlungsempfänger zustehenden Zahlung einzubehalten. YapStone ist nicht verpflichtet, ein Inkassoverfahren gegen einen Gast oder Kontoinhaber anzustrengen, und daher ist die Verpflichtung von YapStone, von YapStone in Ihrem Namen kassierte Gelder zu überweisen, auf solche Gelder beschränkt, die YapStone tatsächlich erhalten hat, und die keiner Rückbuchung oder Rückerstattung unterliegen.

Was Rückbuchungen betrifft, kann YapStone nach eigenem Ermessen den Kunden bei der Untersuchung und Anfechtung der Gültigkeit der Rückbuchung in Ihrem Namen und auf Ihre Kosten unterstützen. Sie erklären sich damit einverstanden, mit YapStone zusammenzuarbeiten und alle Daten zur Verfügung zu stellen, die YapStone im Rahmen ihrer Untersuchung vernünftigerweise anfordern kann. Sie ermächtigen YapStone, Daten über eine Rückbuchung an den Gast und Kontoinhaber, das Finanzinstitut des Kontoinhabers und Ihr Finanzinstitut weiterzugeben, um eine Rückbuchung zu untersuchen oder zu vermitteln. Wenn die Rückbuchung zu Ihren Gunsten erfolgt und YapStone im Besitz der entsprechenden Mittel ist, wird YapStone diese auf Ihr bezeichnetes Bankkonto überweisen. Wenn ein Rückbuchungsstreit nicht zu Ihren Gunsten beigelegt wird oder Sie sich dafür entscheiden, die Rückbuchung nicht anzufechten, verzichten Sie auf Ihr Recht auf Rückzahlung. Sie erkennen an, dass Ihr Versäumnis, YapStone bei der Untersuchung einer Transaktion rechtzeitig zu unterstützen, dazu führen kann, dass Sie den Streit um Rückbuchungen oder Rückerstattungen verlieren. Sie erkennen an, dass Rückbuchungs- und Rückerstattungsentscheidungen von der jeweiligen Emissionsbank, den Kartennetzwerken oder Einzugsverfahren getroffen werden und alle Urteile über die Gültigkeit der Rückbuchung oder Rückerstattung nach eigenem Ermessen der jeweiligen Emissionsbank, der Kartennetzwerke oder Einzugsverfahren getroffen werden.

3.4 Übermäßige Rückbuchungen/Rückerstattungen Wenn YapStone nach eigenem Ermessen feststellt, dass Sie eine übermäßige Anzahl oder Menge von Rückbuchungen oder Rückerstattungen auf sich gezogen haben, kann YapStone ohne Vorankündigung: (i) die Gebühren erhöhen, (ii) von Ihnen die Bildung einer Reserve verlangen, (iii) Zahlungen an Sie verzögern und/oder (iv) die Erbringung der Dienstleistungen an Sie aussetzen.

3.5 Finanzdaten Sie erklären sich bereit, für YapStone binnen dreißig (30) Tagen nach Quartalsende ungeprüfte Finanzdaten bereitzustellen und YapStone mindestens einmal jährlich geprüfte Finanzdaten zur Verfügung zu stellen. YapStone behält sich das Recht vor, auf der Grundlage der Überprüfung dieser Finanzdaten durch YapStone und/oder im Fall, dass YapStone keine Ihrer wesentlichen Daten erhalten oder überprüfen kann, den Zugang zu den Diensten zu beenden, auszusetzen oder zu beschränken. Für den Fall, dass Ihr Zugang zu den Diensten aufgrund von Informationen, die in den Finanzdaten enthalten sind, beendet, ausgesetzt oder eingeschränkt wird, wird YapStone Sie in Übereinstimmung mit dem geltenden Recht benachrichtigen.

4. DATENSICHERHEIT UND DATENSCHUTZ

4.1 Datensicherheit Ihre personenbezogenen Daten können gemäß der Internationalen Datenschutzrichtlinie von YapStone, die von YapStone von Zeit zu Zeit aktualisiert und hiermit durch Verweis aufgenommen wird, verwendet, gespeichert und weitergegeben werden. Sie erkennen ausdrücklich an, dass Ihre Daten in der Schweiz, den Philippinen, Indien und den Vereinigten Staaten von Amerika verarbeitet und gespeichert werden können. YapStone ist nicht für die unbefugte Nutzung oder den Zugriff auf die persönlichen Daten oder Finanzdaten des Gastes durch Sie, Ihre Mitarbeiter oder eine andere mit Ihnen verbundene Partei verantwortlich. YapStone kann alle Daten, die bei der Erbringung der Dienste oder deren Betrieb erfasst werden, in Übereinstimmung mit ihrer Internationalen Datenschutzrichtlinie verwenden. Darüber hinaus erklären Sie sich damit einverstanden, dass YapStone diese Daten für jeden rechtmäßigen Zweck verwenden darf, einschließlich Marketing (vorbehaltlich der Zustimmungen, die Sie anderweitig erteilen können) und Ableitung von Statistiken über ihre Webseite und die Dienste, wie sie in der Internationalen Datenschutzrichtlinie von YapStone näher beschrieben sind. Sie sind damit einverstanden, dass die Gästedaten nur von Ihren ermächtigten Mitarbeitern und Auftragnehmern eingesehen werden können, deren Zugriff auf diejenigen beschränkt ist, die sie aufgrund ihrer beruflichen Verantwortung kennen müssen, und dass Sie und sie alle geltenden Gesetze in Bezug auf die Verwendung dieser Daten einhalten. Sie stimmen ferner zu, dass YapStone nicht für die unbefugte Nutzung oder den Zugriff auf die personenbezogenen Daten oder Finanzdaten des Gastes durch Sie, Ihre Mitarbeiter, andere mit Ihnen verbundene Parteien (wie Auftragnehmer, Verkäufer, Lieferanten, Eingeladene, Beauftragte) oder Personen, die diese Daten über Sie oder Ihre Systeme verwenden oder darauf zugreifen, verantwortlich ist. Sie erklären sich damit einverstanden, alle anwendbaren Datensicherheitsstandards einzuhalten (einschließlich der Nichtaufbewahrung von Kartendaten der Gäste), wie sie vom Gesetz oder der Regulierungsbehörde, den Betriebsvorschriften, einem Erwerber oder dem Payment Card Industry Data Security Standard („PCI DSS“) gefordert werden, einschließlich der Festlegung von Zugangsbeschränkungen und strengen Passwortanforderungen. Sie müssen jährlich die Einhaltung des PCI DSS zertifizieren. Auf Verlangen von YapStone werden Sie für YapStone auch alle Unterlagen bereitstellen, die zur Überprüfung der Einhaltung dieser Vorschriften erforderlich sind. Sie und YapStone vereinbaren bzw. vereinbaren gegenseitig, dass sie nur PCI-konforme Dienstleister in Verbindung mit der Speicherung oder Übermittlung von „Zahlungsdaten“, die als Kontonummer des Kreditkarteninhabers, Ablaufdatum und CVV2-Nummer definiert sind, einsetzen werden. Sie stimmen zu, zu keinem Zeitpunkt CVV2-Daten zu speichern. Sie finden Informationen zum PCI DSS auf der Webseite des PCI Council – www.pcisecuritystandards.org – und Sie erklären sich damit einverstanden, diese Standards einzuhalten.

4.2 Datenschutz – Verwendung von Daten Sie garantieren, dass alle von Ihnen an YapStone übermittelten Daten mit der erforderlichen Zustimmung bereitgestellt werden, einschließlich der Zustimmung zur Verwendung dieser Daten durch YapStone in Übereinstimmung mit der Internationalen Datenschutzrichtlinie von YapStone. Sie müssen diese Zustimmung auf Verlangen von YapStone nachweisen. Sie erkennen an und erklären sich ausdrücklich damit einverstanden, dass YapStone oder ihre Drittanbieter und Partner (einschließlich Erwerber, Kartennetzwerke und Einzugsverfahren) die bei der Erbringung der Dienste oder dem Betrieb der Webseiten in Übereinstimmung mit der Internationalen Datenschutzrichtlinie von YapStone und dem geltenden Recht gesammelten Daten verwenden dürfen, und die Marketingkampagnen und Werbeaktionen (vorbehaltlich der von Ihnen anderweitig erteilten Einwilligungen) sowie statistische Analysen umfassen können.

4.3 E-Sign-Einverständnis YapStone und ihre verbundenen Unternehmen und Drittanbieter müssen Ihnen möglicherweise bestimmte Kommunikationen, Mitteilungen, Verträge, Rechnungsaufstellungen und/oder schriftliche Offenbarungen („Kommunikationen“) zu den Diensten zukommen lassen. Mit Ihrer Zustimmung zu diesem E-Sign-Einverständnis bestätigen Sie Ihre Fähigkeit und Zustimmung, Kommunikationen von YapStone, ihren verbundenen Unternehmen und ihren Drittanbietern auf elektronischem Wege und nicht in Papierform zu erhalten, und zur Verwendung elektronischer Unterschriften bei unserer Beziehung zu Ihnen („Einverständnis“). Wenn Sie sich entscheiden, dieser Einwilligung nicht zuzustimmen oder Ihre Einwilligung widerrufen, kann es sein, dass Ihnen die Nutzung der Dienste untersagt wird.

5. GEISTIGES EIGENTUM

5.1 Rechte an geistigem Eigentum Zwischen YapStone und Ihnen ist und bleibt YapStone hinsichtlich des Vorstehenden jederzeit der alleinige Eigentümer der Dienste, der Webseite und aller anderen Materialien, die YapStone im Zusammenhang mit der Implementierung und dem Betrieb der Dienste oder der Webseite verwenden oder bereitstellen kann, sowie aller aktuellen und zukünftigen Patentrechte, Urheberrechte, Warenzeichen, Marken und Logorechte, Bearbeitungsrechte, Geschäftsgeheimnisrechte, Datenbankrechte, moralische Rechte und alle anderen geistigen und Eigentumsrechte jeglicher Art und Natur überall auf der Welt (unabhängig davon, ob sie registriert sind oder nicht). Zwecks Klarheit erwerben Sie keine Rechte, Titel und Interessen an und zu: (i) allen Erfindungen, Verfahren, Prozessen, Technologien und Werke der Urheberschaft, die YapStone entwickelt, konzipiert, auf die Praxis reduziert oder anderweitig erworben hat; (ii) allen Änderungen, Verbesserungen und abgeleiteten Werken davon; und (iii) geistigen Eigentumsrechten hinsichtlich der Vorstehenden.

Sie dürfen keine abgeleiteten Werke von der Webseite, den Diensten oder einem anderen geistigen Eigentum von YapStone ändern, anpassen, übersetzen, vorbereiten, dekompilieren, zurückentwickeln, zerlegen oder anderweitig versuchen, Quellcode abzuleiten.

Sie werden ohne die vorherige schriftliche Zustimmung von YapStone nicht den Namen oder die Marken von YapStone in Pressemitteilungen oder Promomaterialien verwenden. Sie gewähren YapStone eine begrenzte, nicht-exklusive, abgabefreie, kostenpflichtige Lizenz zur Verwendung Ihres Namens und Ihrer Marken ausschließlich zum Zwecke des Angebots oder des Marketings (einschließlich Werbung, Promos und Verkaufsliteratur) der Dienstleistungen für Ihre Gäste oder potenziellen Gäste.

6. HAFTUNG

6.1 Ihre Haftung. Sie haften gegenüber YapStone, dem Erwerber und ihren jeweiligen Mutter- und Tochtergesellschaften sowie den Direktoren, leitenden Angestellten, Mitarbeitern und Beauftragten jeder („YapStone-Partei“) für alle Ansprüche (wie unten definiert), die sich aus oder im Zusammenhang mit (i) Ihrer Nutzung oder derjenigen eines Gastes der Immobilien, Dienste oder der Webseite ergeben; (ii) einer Verletzung (oder, nur in Bezug auf Verteidigungsverpflichtungen, einer angeblichen Verletzung) dieses Vertrags durch Sie oder einer Verletzung Ihrer in diesem Vertrag dargelegten Zusicherungen, Garantien oder Verpflichtungen; oder (iii) Ihrer Fahrlässigkeit, Ihrem Betrug, Ihrer falsche Darstellung, Ihrem vorsätzlichen Fehlverhalten, Ihrer Verletzung geltenden Rechts oder Ihrer Verletzung der Rechte einer natürlichen oder juristischen Person. YapStone wird Sie über solche Ansprüche unverzüglich schriftlich informieren. Unbeschadet des Vorstehenden müssen Sie die YapStone-Parteien für alle Ansprüche entschädigen, sie verteidigen und schadlos halten, die sich aus oder im Zusammenhang mit der Verletzung der Rechte einer Person oder Rechtseinheit durch Sie oder einen Gast ergeben.

6.2 YapStone-Haftung YapStone haftet gegenüber Ihnen und Ihren Mutter-und Tochtergesellschaften sowie den Direktoren, leitenden Angestellten, Mitarbeitern und Beauftragten jeder („Ihre Parteien“) für alle Ansprüche (wie unten definiert), die sich aus oder im Zusammenhang mit (i) einer Verletzung (oder, nur in Bezug auf Verteidigungspflichten, einer angeblichen Verletzung) dieses Vertrags durch YapStone ergeben; oder (ii) Yapstones Fahrlässigkeit, Betrug, Falschdarstellung, vorsätzlichem Fehlverhalten, Verletzung geltenden Rechts oder Verletzung der Rechte einer Person oder Rechtseinheit. Unbeschadet des Vorstehenden wird YapStone Ihre Parteien für alle Ansprüche entschädigen, sie freistellen, verteidigen und schadlos halten, die sich aus oder im Zusammenhang mit der Verletzung der Rechte einer Person oder Einrichtung durch YapStone ergeben.

6.3 Entschädigungsprozess Die Partei, die nach diesem Abschnitt 6 eine Entschädigung beantragt, (die „Entschädigungsberechtigte“) muss: (a) die Gegenpartei (die „freistellende Partei“) unverzüglich schriftlich über den Anspruch informieren, für den eine Entschädigung verlangt wird, jedoch nicht später als fünf (5) Werktage nach Kenntnisnahme des Anspruchs seitens der Entschädigungsberechtigten: (b) alle angemessenen Anstrengungen unternehmen, um der freistellenden Partei alle Daten und Materialien, die sich in Bezug auf den Anspruch im Besitz des Entschädigungsberechtigten befinden, zur Verfügung zu stellen; (c) der freistellenden Partei eine Unterstützung gewähren, die die freistellende Partei vernünftigerweise im Zusammenhang mit der Untersuchung, der Abwicklung und der Verteidigung des Anspruchs anfordern kann; und (d) der freistellenden Partei die alleinige Kontrolle über die Verteidigung und die Abwicklung der Forderung gewähren; vorausgesetzt jedoch, dass die Entschädigungsberechtigte nach eigenem Ermessen und auf eigene Kosten an dieser Verteidigung teilnehmen kann. Die freistellende Partei teilt der Entschädigungsberechtigten innerhalb von zehn (10) Tagen nach Erhalt der Mitteilung über den Anspruch oder die Forderung mit, ob die freistellende Partei die gesamte Kontrolle (vorbehaltlich dieses Abschnitts) über die Verteidigung, den Vergleich oder die Abwicklung der Angelegenheit übernimmt, einschließlich des Rechtsbeistandes, den die freistellende Partei gewählt hat. Jeder Rechtsbeistand, den die freistellende Partei für solche Zwecke hinzuzieht, muss für die Entschädigungsberechtigte akzeptabel sein, deren Zustimmung nicht unangemessen verweigert werden darf. Die freistellende Partei wird eine solche Verteidigung sorgfältig und angemessen einleiten und aufrechterhalten und die Entschädigungsberechtigte umfassend über den jeweiligen Stand informieren. Darüber hinaus darf die freistellende Partei ohne vorherige schriftliche Zustimmung der Entschädigungsberechtigten keinen solchen Anspruch im Namen der Entschädigungsberechtigten oder in einer Weise abwickeln, die die Rechte oder Interessen der Entschädigungsberechtigten beeinträchtigen könnte (einschließlich, aber nicht beschränkt auf einen Vergleich, der eine finanzielle oder andere Haftung oder ein Eingeständnis von Schuld oder Verschulden der Entschädigungsberechtigten vorsieht oder erfordern würde, dass der Schuldner an eine einstweilige Anordnung jeglicher Art gebunden ist), und diese Zustimmung darf nicht unangemessen verweigert oder verzögert werden. Der Entschädigungsberechtigte haftet nicht für eine Abwicklung, die ohne ihre vorherige schriftliche Zustimmung abgeschlossen wurde (diese Zustimmung darf nicht unangemessen verweigert oder verzögert werden).

6.4 Definition von „Anspruch“ „Anspruch“ bezeichnet eine Klage, Vorwurf, Beurteilung, Klagegrund, Unterlassungsaufforderung, Anklage, Vorladung, Forderung, Richtlinie, Geldbuße, Klage oder andere Rechtsstreitigkeiten oder Verfahren oder eine Mitteilung, die von oder im Namen eines Dritten, einschließlich einer Regierungsbehörde, herausgegeben oder eingereicht wurde, und alle daraus resultierenden Urteile, gutgläubige Vergleiche, Strafen, Schäden (einschließlich Folgeschäden, indirekte Schäden, Sonder-, Neben- oder Strafschäden), Verluste, Verbindlichkeiten, Kosten und Auslagen (einschließlich, aber nicht beschränkt auf angemessene Anwaltshonorare, Auslagen und Kosten), die im Zusammenhang damit entstehen.

7. HAFTUNGSBESCHRÄNKUNG

7.1 YAPSTONE HAFTET NICHT FÜR: ALLE AUSFÄLLE, DIE VON EINER ANDEREN NATÜRLICHEN ODER JURISTISCHEN PERSON ALS YAPSTONE VERURSACHT WURDEN UND DIE DEN EMPFANG, DIE VERARBEITUNG, DIE ANNAHME, DIE FERTIGSTELLUNG ODER DIE ABRECHNUNG EINER ZAHLUNG ODER DER DIENSTE BETREFFEN KÖNNEN.

7.2 AUSSER, WENN DER ANSPRUCH: (i) GEGENSTRAND EINER ENTSCHÄDIGUNG NACH ABSCHNITT 6 DIESES VERTRAGS IST, ODER (ii) AUS EINER VERETZUNG DER VERTRAULICHKEIT ENTSTEHT, UND DANN WIRD AUF KEINEN FALL EINE PARTEI ODER EIN ERWERBER ODER EIN KARTENNETZWERK ODER IHRE JEWEILIGEN VERBUNDENEN UNTERNEHMEN ODER LIEFERANTEN GEGENÜBER DER ANDEREN PARTEI ODER GEGENÜBER DRITTEN FÜR ENTGANGENEN GEWINN ODER FÜR FOLGESCHÄDEN, EXEMPLARISCHE, INDIREKTE, SPEZIELLE, STRAFRECHTLICHE ODER ZUFÄLLIGE SCHÄDEN HAFTBAR GEMACHT WERDEN (AUCH WENN SOLCHE SCHÄDEN VORHERSEHBAR SIND UND OB DIE ANDERWEITIG HAFTBARE PARTEI ÜBER DIE MÖGLICHKEIT SOLCHER SCHÄDEN INFORMIERT WURDE ODER NICHT). DER SICH AUS DIESEM VERTRAG ERGEBENDE GESAMTE HAFTUNGSUMFANG VON YAPSTONE WIRD AUF KEINEN FALL DIE GEBÜHREN ÜBERSTEIGEN, DIE YAPSTONE IM RAHMEN DIESES VERTRAGS WÄHREND DER DREI MONATE, DIE UNMITTELBAR VOR DEM DATUM LIEGEN, AN DEM DIE ERSTEN DERARTIGEN ANSPRÜCHE ENTSTEHEN, ERWORBEN HAT, PLUS, WENN YAPSTONE KEINE IHNEN ZUSTEHENDE ZAHLUNG GELEISTET HAT (wie in Abschnitt 1.3 definiert) DER BETRAG EINER SOLCHEN FÄLLIGEN ZAHLUNG. Jede Partei erkennt an, dass die andere Partei diesen Vertrag unter Berufung auf die in diesem Absatz genannten Haftungsbeschränkungen abgeschlossen hat, und dass diese Beschränkungen eine wesentliche Grundlage für das Geschäft zwischen den Parteien darstellen.

8. HAFTUNGSAUSSCHLÜSSE

UNTER AUSNAHME DER IN DIESEM VERTRAG ENTHALTENEN AUSDRÜCKLICHEN GARANTIEN: (i) DIE DIENSTE, WEBSEITEN UND ALLE INHALTE, SOFTWARE, MATERIALIEN UND ANDERE INFORMATIONEN, DIE VON YAPSTONE ODER ANDERWEITIG FÜR SIE IN VERBINDUNG MIT DIESEM VERTRAG ODER DEN DIENSTEN „WIE VORHANDEN“ BEREITGESTELLT WERDEN; UND (ii) DER ERWERBER, YAPSTONE UND DIE JEWEILIGEN VERBUNDENEN UNTERNEHMEN UND LIEFERANTEN ÜBERNEHMEN KEINE GARANTIE JEGLICHER ART (UND LEHNEN JEGLICHE GARANTIEN JEGLICHER ART AB) IN BEZUG AUF DAS VORSTEHENDE, SEIEN SIE NUN AUSDRÜCKLICH ODER IMPLIZIT, UND SIE LEHNEN INSBESONDERE DIE GARANTIEN DER MARKTGÄNGIGKEIT, DER EIGNUNG FÜR EINEN BESTIMMTEN ZWECK UND DER NICHTVERLETZUNG AB, UND DIES JEWEILS IN DEM NACH GELTENDEM RECHT MAXIMAL ZULÄSSIGEN UMFANG. OHNE EINSCHRÄNKUNG DES VORSTEHENDEN GIBT YAPSTONE KEINE GARANTIE DAFÜR, DASS DIE DIENSTE IHREN ANFORDERUNGEN ENTSPRECHEN ODER UNUNTERBROCHEN, SICHER ODER FEHLERFREI VERFÜGBAR SIND. YAPSTONE ÜBERNIMMT KEINE GARANTIE FÜR DIE QUALITÄT DER ZAHLUNGSDIENSTE.

SIE ERKENNEN AN UND STIMMEN ZU, DASS DER ERWERBER KEINE PARTEI DIESES VERTRAGS IST, UND DASS SIE KEINEN REGRESS GEGEN DEN ERWERBER HABEN, DER SICH AUS ODER IN IRGENDEINER WEISE IM ZUSAMMENHANG MIT DIESEM VERTRAG ODER EINER DER HIERIN VORGESEHENEN TRANSAKTIONEN ERGIBT.

World Wide Web Nutzung YapStone und ihre Lieferanten übernehmen keine Garantie für die Qualität, Zuverlässigkeit, Rechtzeitigkeit oder Sicherheit des World Wide Web, des Internets und anderer global verlinkter Computernetzwerke, oder der darauf eingerichteten Webseiten, was beinhaltet, ob die Webseite ununterbrochen oder fehlerfrei sein wird.

9. LAUFZEIT UND KÜNDIGUNG

9.1 Laufzeit Dieser Vertrag beginnt am Tag des Inkrafttretens und dauert bis zur Kündigung durch eine der Parteien nach untenstehendem Abschnitt 9.2 („Laufzeit“).

9.2 Kündigung Jede Partei kann diesen Vertrag jederzeit aus Gründen der Zweckmäßigkeit mit einer schriftlichen Mitteilung kündigen, die nach Abschnitt 12.9 erfolgen kann.

9.3 Wirkung der Kündigung Die Kündigung dieses Vertrags entbindet keine der Parteien von der Verpflichtung, der anderen Partei vor einer solchen Kündigung Gebühren oder einen sonstigen Ausgleich zu zahlen, der der anderen Partei zusteht. YapStone wird alle Zahlungen, die zum Zeitpunkt der Kündigung in Bearbeitung sind, abschließen und alle zu diesem Zeitpunkt geschuldeten Gebühren abziehen. Sie bleiben jedoch für Rückbuchungen, Rückerstattungen, Kosten und alle anderen Verpflichtungen haftbar, die Ihnen nach Ablauf oder Beendigung dieses Vertrags entstehen, und Sie ermächtigen YapStone, diese Beträge automatisch und ohne vorherige Benachrichtigung an Sie von Ihren Bankkonten abzuziehen. Nach der Kündigung wird YapStone Ihren Zugang zu den Diensten deaktivieren. Nach der Kündigung werden Sie alle Verweise auf YapStone von Ihrer Webseite und/oder Software entfernen.

10. STREITBEILEGUNG

10.1 Streitbeilegungsverfahren Die meisten Ihrer Probleme können schnell durch den YapStone Kundendienst gelöst werden. Es ist Ziel von YapStone, die zugrundeliegenden Ursachen des Problems zu erfahren und anzugehen und zu vermeiden, dass es zu einem Streitfall kommt. Zu diesem Zweck arbeiten die Parteien zusammen und versuchen, auf gütlichem Weg etwaige Streitigkeiten unverzüglich durch Gespräche zwischen Personen zu lösen, die ermächtigt sind, den potenziellen Streitfall beizulegen. Wenn die Parteien nicht in der Lage sind, den potenziellen Streitfall auf dieser Ebene gütlich beizulegen, müssen Sie ihn der YapStone Rechtsabteilung unter Legal@YapStone.com vorlegen. Alle Ihre Streitigkeiten im Zusammenhang mit der Rechnungsstellung oder den Gebühren müssen innerhalb von 90 Tagen ab der betreffenden Transaktion geltend gemacht werden, oder es wird angenommen, dass Sie auf Dauer verzichtet haben.

11. VERTRAULICHKEIT

11.1 Vorbehaltlich des obigen Abschnitts 4 verpflichtet sich jede Partei, geschützte oder vertrauliche Daten, die von oder über die andere Partei in Bezug auf diesen Vertrag offenbart wurden, sowie alle anderen Informationen, die vernünftigerweise als vertraulich angesehen werden könnten, vertraulich zu behandeln und nur zum Zwecke der Erfüllung dieses Vertrags zu verwenden. Die Geheimhaltungsverpflichtung erstreckt sich nicht auf Daten, die durch genehmigte Offenlegung öffentlich zugänglich sind, rechtmäßig von einem Dritten eingeholt werden, der das Recht hat, sie zu offenbaren, oder gesetzlich zur Offenbarung verpflichtet ist. Alle vertraulichen Daten bleiben Eigentum der offenlegenden Partei. Unbeschadet des Vorstehenden kann jede Partei die vertraulichen Daten an ihre Mitarbeiter, Beauftragten, Subunternehmer, Konzerngesellschaften, externen Wirtschaftsprüfer, Rechtsberater und Regulierungsbehörden weitergeben, und zwar jeweils auf der Grundlage der erforderlichen Kenntnisse.

12. VERSCHIEDENES

12.1 Verbindlichkeit für Nachfolger und zulässige Rechtsnachfolger Dieser Vertrag ist für die Parteien, ihre Nachfolger und zulässigen Rechtsnachfolger bindend und gilt zu deren Wohl. Sie sind nicht berechtigt, diesen Vertrag oder Rechte, Verpflichtungen oder Privilegien aus diesem Vertrag ohne die vorherige schriftliche Zustimmung von YapStone abzutreten, und diese Zustimmung wird nicht unangemessen verweigert. YapStone kann ihre Rechte und Pflichten aus diesem Vertrag jederzeit mit oder ohne Benachrichtigung an Sie abtreten.

12.2 Höhere Gewalt YapStone ist nicht für Verzögerungen, Fehler, Ausführungsmängel, Unterbrechungen oder Abbrüche der Dienste oder der Webseite verantwortlich, die sich aus Handlungen, Unterlassungen oder Zuständen ergeben, die außerhalb der angemessenen Kontrolle von YapStone liegen, und dies unabhängig davon, ob sie vorhersehbar oder identifiziert sind oder nicht, einschließlich, aber nicht beschränkt auf Höhere Gewalt, Streiks, Aussperrungen, Unruhen, Kriegshandlungen, staatliche Vorschriften, Feuer, Stromausfall, Erdbeben, schweres Unwetter, Überschwemmungen oder andere Naturkatastrophen, Hacker oder das Versagen von Hard-, Software oder Kommunikationsausrüstung oder -einrichtungen Ihrerseits, des Gastes oder Dritter.

12.3 Vollständiger Vertrag Dieser Vertrag ersetzt alle früheren und gleichzeitigen Verträge zwischen den Parteien und tritt an ihre Stelle, und Sie verzichten hiermit auf alle Ansprüche, Rückerstattungen, Kredite oder Schäden, die sich aus früheren Verträgen zwischen den Parteien ergeben.

12.4 Trennbarkeit Wenn eine Bestimmung dieses Vertrags von einem Gericht der zuständigen Gerichtsbarkeit als ungültig oder nicht durchsetzbar befunden wird, bleiben die übrigen Bestimmungen davon unberührt und sind für die Parteien verbindlich und durchsetzbar, als ob diese ungültige oder nicht durchsetzbare Bestimmung (oder ein Teil davon) nicht in diesem Vertrag enthalten wäre. Ungeachtet des Vorstehenden ist dieser Vertrag so auszulegen, dass er seine grundlegenden Bedingungen umsetzt. Eine solche unwirksame oder undurchführbare Bestimmung ist vom Gericht so abzuändern, dass die ursprüngliche Absicht der Parteien so weit wie möglich zum Ausdruck kommt und der gleiche wirtschaftliche Effekt wie die ursprüngliche Bestimmung erzielt wird.

12.5 Abänderungen und Änderungen Dieser Vertrag kann von YapStone oder dem Erwerber jederzeit und ohne Vorankündigung geändert oder abgeändert werden, vorausgesetzt, dass alle Änderungen, die sich signifikant nachteilig auf Sie auswirken würden, Ihnen per E-Mail, Veröffentlichung auf der Webseite oder in anderer Form mitgeteilt werden. Ihre fortgesetzte Nutzung der Webseite oder der Dienste von YapStone nach der Veröffentlichung von Änderungen oder Abänderungen auf der Webseite von YapStone oder per E-Mail stellt Ihre Zustimmung zu einer solchen Änderung oder Abänderung dar; sofern Sie jedoch mit einer solchen Änderung oder Abänderung nicht einverstanden sind, können Sie den Vertrag gemäß Abschnitt 9.2 dieses Vertrags kündigen, wenn Sie dies innerhalb von dreißig (30) Tagen nach Bekanntwerden der Änderung vornehmen. Von Ihnen vorgenommene Abänderungen oder Änderungen sind nur mit einem von beiden Parteien unterzeichneten Schreiben wirksam. Der Erwerber kann diesen Vertrag im Zusammenhang mit der Verarbeitung von Kartentransaktionen durch den Erwerber nach vorheriger Mitteilung an Sie in Übereinstimmung mit den Standardbetriebsverfahren des Erwerbers ändern.

12.6 Verzicht Das Versäumnis einer Partei, auf der strikten Einhaltung einer der in diesem Vertrag enthaltenen Bestimmungen zu bestehen, stellt in keiner Weise einen Verzicht auf ihre in diesem Vertrag festgelegten Rechte, weder nach Gesetz noch nach Billigkeit, oder einen Verzicht auf andere Bestimmungen dar. Ein Verzicht auf eine Bestimmung oder einen Verstoß gegen diesen Vertrag gilt nicht als weiterer oder anhaltender Verzicht auf eine solche Bestimmung, einen Verstoß oder eine andere Bestimmung dieses Vertrags.

12.7 Anwendbares Recht und Gerichtsstand Dieser Vertrag unterliegt den Gesetzen Irlands und wird in Übereinstimmung mit diesen ausgelegt, und alle Verfahren müssen in Irland in englischer Sprache durchgeführt werden. Sie und YapStone stimmen zu, dass sich der Vertragsort im County Louth, Irland, befindet, und dass jeder von uns der ausschließlichen Zuständigkeit der Gerichte im County Louth, Irland, zustimmt.

12.8 Fortbestehen Die Abschnitte 1.1A, 1.4, 1.5, 1.9, 2, 3.2, 3.3, 4, 5, 6, 7, 8, 9.3, 10, 11, 12.1, 12.3, 12.4, 12.6, 12.7, 12.8, 12.9, 12.10, 12.11 und 12.12 werden auch nach Beendigung dieses Vertrags fortbestehen.

12.9 Mitteilungen Alle Benachrichtigungen und sonstigen Mitteilungen im Rahmen dieses Vertrags müssen schriftlich erfolgen und können per E-Mail oder durch eine Veröffentlichung oder Aktualisierung der Rechtsabteilung auf der Webseite erfolgen. Mitteilungen an Sie werden an die E-Mail-Adresse zugestellt, die auf dem Registrierungsformular angegeben ist, oder wie von Ihnen durch Mitteilung an YapStone oder durch Veröffentlichung oder Aktualisierung in der Rechtsabteilung auf der Webseite geändert. Mitteilungen an YapStone können per E-Mail an legal@yapstone.com, per Einschreiben oder Übernachtkurier an: Mellview House, M1 Retail Park, Office Unit 7, Second Floor, Drogheda, Co Louth, Ireland geschickt werden.

12.10 Drittanbieter und Partner YapStone kann ohne Vorankündigung ihre Drittanbieter wechseln einschließlich, aber nicht beschränkt auf Verarbeitungs-Drittanbieter, Erwerber oder Bank. Alle hierin den Drittanbietern vorbehaltenen Rechte gelten für nachfolgende Drittanbieter. YapStone kann Drittanbieter einsetzen oder mit Drittanbieter-Partnern zusammenarbeiten (zusammen „Drittpartei“ oder „Drittparteien“), um einige der Dienste bereitzustellen oder um Unterstützung ihrer Dienste bereitzustellen. Sie erkennen an und stimmen zu, dass diese Drittparteien beabsichtigte Begünstigte dieses Vertrags sind, soweit und nur in dem Umfang, in dem ihre Interessen erkennbar sind. Sie erkennen an, dass die Drittpartei keine Verantwortung oder Haftung in Bezug auf die Verpflichtungen von YapStone Ihnen gegenüber aus diesem Vertrag trägt.

12.11 Steuern Sie sind verantwortlich für (1) das Bestimmen, Kassieren und Erklären aller Steuern, einschließlich der Belegungssteuern/Kurtaxen, die im Zusammenhang mit Ihrem Geschäft und der Nutzung der Webseite und der Dienste kassiert, erklärt oder bezahlt werden müssen, und für (2) alle anwendbaren Steuern, einschließlich Umsatz-, Nutzungs-, persönliche Eigentums-, Wertschöpfungs-, Verbrauchssteuern, Zölle, Einfuhrzölle oder Stempelgebühren oder andere Steuern und Abgaben, die von staatlichen Stellen jeglicher Art in Bezug auf die Transaktionen im Rahmen dieses Vertrags vorgeschrieben sind, einschließlich Strafen und Zinsen, aber insbesondere unter Ausschluss von Steuern auf der Grundlage des Nettoeinkommens von YapStone. YapStone kann verpflichtet sein, alle in Ihrem Namen verarbeiteten Zahlungen an Regulierungs- oder Regierungsbehörden zu melden. Abgesehen von der Mehrwertsteuer für Immobilien und Eigentümer mit Sitz in Irland ist YapStone nicht verantwortlich und nicht die Rechtseinheit, die die MwSt. oder andere Steuern in Bezug auf die Zahlungen kassiert. Sie werden für YapStone unverzüglich die von der jeweiligen Regierungsstelle geforderten Unterlagen bereitstellen, damit YapStone Zahlungen im Rahmen dieses Vertrag verarbeiten kann (einschließlich, aber nicht beschränkt auf eine gültige Bescheinigung über Ihre Befreiung von der Verpflichtung zur Zahlung von Steuern, wie von der jeweiligen Regierungsstelle genehmigt), und YapStone kann Zahlungen zurückhalten, bis Sie die erforderlichen Unterlagen bereitgestellt haben.

12.12 Handelsgesellschaftsvertrag. Zu dem Zeitpunkt, zu dem Sie über YapStone mehr als den in den Kartennetzwerken festgelegten Schwellenwert verarbeiten, sind Sie hiermit an den Commercial Entity Agreement („CEA“) (Handelsgesellschaftsvertrag) mit einem der Erwerber von YapStone und seinen Sponsor-Mitgliedsbanken gebunden, wie sie Ihnen von Zeit zu Zeit von YapStone bekanntgegeben werden, verfügbar unter: www.yapstone.com/legal/cea-EEA. Der CEA ist nicht dazu bestimmt, Transaktionsvorgänge, Gebühren oder andere Bedingungen zwischen Ihnen und YapStone im Rahmen dieses Vertrags zu ändern, sondern ergänzt diesen Vertrag in Bezug auf Ihre Beziehung zum Erwerber. Der CEA kann vom jeweiligen Erwerber jederzeit geändert werden.

Payer Terms of Use - German

YAPSTONE INTERNATIONAL LIMITEDS BEDINGUNGEN FÜR ZAHLER

Letzte Aktualisierung: 26. Juli 2017

1. Über YapStone

Diese Bedingungen für Zahler von YapStone International Limited (“Vertrag”) beschreiben die Geschäftsbedingungen, die für Ihre (“Sie” oder “Ihr”, “sich”) Nutzung der von YapStone International Limited, einer gemäß den Gesetzen von Irland konstituierten Kapitalgesellschaft in M1 Retail Park, Office Unit 7, Second Floor, Drogheda, Co Louth, Irland (mit dem Handelsnamen HolidayRentPayment) (gemeinsam “YapStone”), angebotenen Dienstleistungen gelten. YapStone stellt eine Technologieplattform zur Verfügung, die es Ihrem Vermieter, Immobilienverwaltungsunternehmen, Urlaubsmietanbieter, Internet-Marktplatz oder sonstigen Zahlungsempfänger (“Zahlungsempfänger”), der Ihnen Waren oder Dienstleistungen zur Verfügung stellt (“Dienstleistungen des Zahlungsempfängers”), von Ihnen für Waren oder Dienstleistungen, die der Zahlungsempfänger Ihnen bereitstellt oder bereitgestellt hat, geschuldete Zahlungen (“Geschuldete(r) Betrag/Beträge”) elektronisch zu erhalten. Sie sind ein Nutzer (wie nachfolgend definiert). Der Geschuldete Betrag und die zugehörigen Dienstleistungen des Zahlungsempfängers unterliegen dem Vertrag zwischen Ihnen und dem Zahlungsempfänger. Wir liefern Dienstleistungen der Zahlungsabwicklung (die “Dienstleistung(en) ”), die nachfolgend eingehender beschrieben sind.

2. Zustimmung zu den Bedingungen

Durch die Nutzung der Dienstleistungen, die Bereitstellung Ihrer Informationen für YapStone oder die Genehmigung der nachfolgend beschriebenen Zahlung(en) akzeptieren Sie, an Folgendes gebunden zu sein: (i) Diesen Vertrag, (ii) die Nutzungsbedingungen auf der Website von YapStone, verfügbar unter: www.YapStone.com/terms-of-use/ und (iii) YapStones Datenbankrichtlinien, verfügbar unter https://www.yapstone.com/globa... (gemeinsam die “Bedingungen”). Sie sollten alle Bedingungen sorgfältig durchlesen. Die Bedingungen stellen einen bindenden Vertrag zwischen Ihnen und YapStone dar.

Die Bedingungen dieses Vertrages gelten ab dem Datum, an dem Sie die Dienstleistungen genutzt haben (das “Datum des Inkrafttretens”). Falls Sie die Dienstleistungen im Auftrag eines Unternehmens genutzt haben, erklären und garantieren Sie, dass Sie diesen Vertrag mit YapStone im Auftrag jenes Unternehmens abschließen können, dass Sie die hierin enthaltenen Bedingungen und Konditionen im Auftrag jenes Unternehmens akzeptieren und dass Sie eine Kopie dieses Vertrages erhalten haben.

3. Die Dienstleistungen

3.1 Beschreibung der Dienstleistungen

YapStone stellt derzeit einen Zugang zu einer elektronischen Zahlungsplattform bereit für: (i) Eigentümer und Manager von Mietimmobilien (gemeinsam die “Mietzahlungsempfänger“), die YapStone als ihren Agenten für die Annahme von Zahlungen von ihren Mietern (“Mietnutzer”) einsetzen möchten; (ii) Personen, die eine elektronische Zahlung an einen Zahlungsempfänger vornehmen möchten (die “Teilnehmenden Nutzer“); und (iii) für sonstige juristische Personen (“Teilnehmender Zahlungsempfänger”), die YapStone als ihren Zahlungsabwickler für die Annahme von Zahlungen von den Nutzern des Teilnehmenden Zahlungsempfängers (“Zahlernutzer”) für Waren und Dienstleistungen einsetzen möchten, die sie dem Zahlernutzer direkt oder indirekt bereitstellen. Wenn nichts speziell angegeben ist, beinhalten alle Bezugnahmen auf “Nutzer” in diesem Vertrag Mietnutzer, Teilnehmende Nutzer und Zahlernutzer. Wenn nichts angegeben ist, beinhaltet “Zahlungsempfänger” Mietzahlungsempfänger und Teilnehmende Zahlungsempfänger.

Die Dienstleistungen ermöglichen es Nutzern, Zahlungsempfängern Geschuldete Beträge zu zahlen und können die Nutzung einer Kredit-/Kundenkarte und sonstige Zahlungsmethoden umfassen, die YapStone gelegentlich eventuell über die Websites (einschließlich u. a. www.YapStone.com, www.holidayrentpayment.eu oder einer jeglichen sonstigen von YapStone oder seinen verbundenen Unternehmen betriebenen Website, und jeglicher Sub-Domain solcher Websites), die mobile App oder die API (die “Website”), Telefonzahlungen über YapStones Call Center und/oder sonstige Kanäle von YapStone, die YapStone von Zeit zu Zeit gelegentlich anbieten mag, anbietet (“Zahlungsinstrument”). Die Dienstleistungen können von YapStone in Verbindung mit seinen dritten Dienstleistern bereitgestellt werden. Sie erkennen an und akzeptieren, dass: (i) Ihre Zahlung einer Transaktion zwischen Ihnen und einem Zahlungsempfänger und nicht einer mit YapStone oder irgendeinem von YapStones verbundenen Unternehmen dient; und dass (ii) in einer jeglichen gegebenen Transaktion YapStone ein Dritter Zahlungsdienstleister ist, der entweder im Auftrag von Ihnen oder einem Zahlungsempfänger arbeitet.

Nach Erhalt Ihrer Zahlung liegt YapStones einzige Verpflichtung darin, die Summen an Ihren Zahlungsempfänger zu überweisen. YapStone trägt Ihnen gegenüber keinerlei Verantwortung oder Haftung bzgl. der Erbringung der Dienstleistungen des Zahlungsempfängers. Wenn ein Mietnutzer oder Zahlernutzer den jeweiligen Mietzahlungsempfänger oder Teilnehmenden Zahlungsempfänger über YapStones Dienstleistungen bezahlt und YapStone als Agent des Mietzahlungsempfängers oder Teilnehmenden Zahlungsempfängers agiert, wird die Schuld des Mietnutzers oder Zahlernutzers gegenüber dem Mietzahlungsempfänger oder Teilnehmenden Zahlungsempfänger gelöscht, und der Zahlungsempfänger hat Ihnen gegenüber keine Rückgriffsmöglichkeit, falls Sie Ihre Zahlung an YapStone in seiner Eigenschaft als Agent für den Zahlungsempfänger geleistet haben.

Sie werden von YapStone eine Bestätigung erhalten, die die Abwicklung Ihrer Zahlung bescheinigt.

3.2 Verfügbarkeit der Dienstleistungen

Sie erkennen an, dass, falls Ihr Zugang zu den Dienstleistungen der Voraussetzung eines Vertrages zwischen YapStone und einem Mietzahlungsempfänger oder Teilnehmenden Zahlungsempfänger unterliegt, der jeweilige Mietzahlungsempfänger oder Teilnehmende Zahlungsempfänger Ihren Zugang zu den Dienstleistungen einschränken oder beenden kann und dass, falls YapStones Vertrag mit jenem Mietzahlungsempfänger oder Teilnehmenden Empfänger beendet wird, YapStone Ihre Möglichkeit, die Dienstleistungen zu nutzen, fristlos beenden kann.

3.3 Änderung der Dienstleistungen

Sie erkennen an, dass YapStone das Recht hat, den Inhalt oder die technischen Spezifikationen eines jeglichen Aspektes der Dienstleistungen jederzeit im alleinigen Ermessen von YapStone zu ändern, wobei YapStone Sie dreißig (30) Tage im Voraus über eine jegliche Änderung informieren wird, die Ihre Nutzung der Leistungen signifikant beeinträchtigen würde. Sie erkennen an, dass solche Änderungen dazu führen können, dass Sie keinen Zugang mehr zu den Dienstleistungen haben. Falls Sie die geänderten Bedingungen nicht akzeptieren, sollten Sie Ihre Nutzung der Dienstleistungen unverzüglich einstellen. Ihre fortgesetzte Nutzung der Dienstleistungen nach der Ankündigungsfrist von dreißig (30) Tagen gilt als Annahme der geänderten Bedingungen.

4. YapStones Gebühren

4.1 Gebühren

Falls YapStone Ihnen für die Nutzung der Dienstleistungen eine Gebühr berechnet, wird YapStone Ihnen die Gebühr vor der Abwicklung Ihrer Zahlung zeigen (“Gebühren”). YapStone behält sich das Recht vor, seine Gebühren jederzeit zu ändern, wobei allerdings keine Änderung rückwirkend gelten kann. Falls Sie automatische Zahlungen geplant haben (“AutoPay”) und der zugehörige Betrag der Gebühr geändert wird, werden Sie über die Änderung dieser Gebühr im Voraus direkt oder indirekt benachrichtigt.

4.2 Inkassomaßnahmen

Ungeachtet jeglicher anderslautender Aussagen hierin behält sich YapStone, falls Sie es versäumen, YapStone jegliche YapStone gemäß diesem Vertrag geschuldeten Beträge zu zahlen, sich das Recht vor, selbst oder über ein drittes Inkassobüro Inkassomaßnahmen Ihnen gegenüber zu ergreifen, um diese Mittel einzuziehen, ohne dass dadurch YapStones Rechtsmittel gemäß Abschnitt 12.1 eingeschränkt werden. YapStone kann gelegentlich Zinsen auf unbezahlte Summen berechnen, die mindestens dreißig (30) Tage überfällig sind, und zwar in Höhe des annualisierten Satzes von zehn Prozent (10 %) oder des jeweils gesetzlich zulässigen Höchstsatzes. Die Zinsen werden auf Tagesbasis vom Fälligkeitsdatum bis zur vollständigen Zahlung der Summe berechnet. In einem solchen Fall verpflichten Sie sich, alle Kosten und Aufwendungen zu zahlen, einschließlich u. a. angemessener Anwaltsgebühren und sonstiger Ausgaben, die YapStone oder in dessen Auftrag im Zusammenhang mit der Inkassomaßnahme entstanden sind.

5. Zustimmung zu und Genehmigung der Nutzung des Zahlungsinstruments

Sie erklären und garantieren, dass Sie das gesetzliche Recht und die Vollmacht haben, Ihr Zahlungsinstrument zu nutzen, und ermächtigen YapStone, Beträge von jenem Zahlungsinstrument gemäß diesem Vertrag abzubuchen.

Hiermit erteilen sie die Ermächtigung zur Belastung Ihres Zahlungsinstrumentes in der Höhe, in der Sie YapStone über die Dienstleistungen ermächtigt haben, was Gebühren beinhalten kann, die Sie ihrem/n Zahlungsempfänger(n) schulden, sowie jegliche relevanten Steuern, die YapStone verpflichtet ist, für eine staatliche Stelle einzuziehen, und jegliche YapStone geschuldete Gebühren. Sie ermächtigen YapStone auch, (von) Ihrem Zahlungsinstrument Beträge im Zusammenhang mit jeglichen YapStone geschuldeten Gebühren, Rückbelastungen, Rückerstattungen oder Anpassungen, die über die Dienstleistung erfolgen, gutzuschreiben oder abzubuchen. Sie verpflichten sich, eine Einzugsermächtigung (oder ein sonstiges geeignetes Bankformular) zu unterzeichnen und einzureichen, um es YapStone zu ermöglichen, Gebühren und Beträge, die Sie YapStone schulden, von Ihrem Bankkonto abzubuchen.

6. Ihre Informationen; Datenschutz

6.1 Ihre Informationen

Um die Dienstleistungen zu nutzen und ihre Nutzung fortzusetzen, verpflichten Sie sich,: (i) auf Anfrage Informationen und/oder Dokumente über sich bereitzustellen, die wahr, korrekt, aktuell und vollständig sind, und, (ii) wo anwendbar, YapStone über Aktualisierungen Ihrer Informationen zu informieren, damit diese wahr, korrekt, aktuell und vollständig bleiben. Sie bestätigen, dass alle Informationen, die Sie YapStone zur Verfügung stellen, wahr, korrekt, aktuell und vollständig sind, und erkennen an, dass YapStone sich auf diese Bestätigung als eine Voraussetzung für die Erbringung der Dienstleistungen für Sie verlässt. Falls Sie Informationen bereitstellen, die unwahr, falsch, veraltet oder unvollständig sind, oder YapStone vernünftige Gründe hat, anzunehmen, dass solche Informationen unwahr, falsch, veraltet oder unvollständig sind, behält YapStone sich das Recht vor, Geldmittel zurückzuhalten, die Sie über die Dienstleistungen eingereicht haben. Sie dürfen die Dienstleistung nicht für irgendwelche illegalen Zwecke oder in irgendeiner Art und Weise nutzen, die nicht mit diesem Vertrag vereinbar ist, und verpflichten sich, dies nicht zu tun. Durch die Nutzung der Dienstleistungen erklären Sie auch, dass Sie mindestens achtzehn (18) Jahre alt sind.

6.2

Datenschutzrichtlinien. Sie verstehen und akzeptieren, dass jegliche Informationen, die Sie YapStone zur Verfügung stellen (einschließlich Ihrer persönlichen und finanziellen Daten), den Datenschutzrichtlinien von YapStone unterliegen, verfügbar unter: https://www.yapstone.com/globa... Durch Zustimmung zu diesem Vertrag stimmen Sie hiermit diesen Datenschutzrichtlinien zu, die gelegentlich aktualisiert werden können.

6.3 Persönliche Daten

YapStone kann Ihre persönlichen Daten so nutzen, wie in YapStones Datenschutzrichtlinien vorgesehen oder gesetzlich vorgeschrieben, und so, wie weiterhin in diesem Vertrag beschrieben. YapStone verarbeitet Ihre persönlichen Daten, um die Dienstleistungen zu erbringen. Falls Sie Ihre persönlichen Daten nicht zur Verfügung stellen, wird YapStone nicht in der Lage sein, die Dienstleistungen zu erbringen. Bitte beachten Sie, dass die Informationen, die Sie YapStone bei der Nutzung der Dienstleistung oder der Website zur Verfügung stellen, außerhalb des Europäischen Wirtschaftsraums (“EWR”) zur Verarbeitung durch YapStone in den USA für die in den Datenschutzrichtlinien angegebenen Zwecke übermittelt wird, darunter u. a. zur Überprüfung Ihrer Identität, Ihres Standortes oder Ihrer Zahlungsinformationen im Zusammenhang mit den Dienstleistungen von YapStone oder denen seiner Nutzer oder Zahlungsempfänger, oder um YapStones gesetzliche Verpflichtungen und Regulierungsanforderungen zu erfüllen, sowie für Zwecke der Verwaltung und des Managements des Konzerns. Der Rechtsraum, in den Ihre Daten übermittelt werden können, hat eventuell keine Gesetze, die denselben Grad an Schutz für Ihre persönlichen Daten bietet wie in Irland. YapStone wird jedoch Vorkehrungen treffen, um Ihre persönlichen Daten sicher und geschützt zu halten. Zu diesen Vorkehrungen gehört, wo der Empfänger in den USA angesiedelt ist, auch, dass sich YapStone den Grundsätzen des US-EU-Datenschutzrahmens verpflichtet hat, wie es vom US-amerikanischen Handelsministerium vorgeschrieben ist, was die Sammlung, Nutzung und Aufbewahrung persönlicher Informationen aus Mitgliedsstaaten des EWR betrifft. Über seine Muttergesellschaft YapStone Holdings, Inc., hat YapStone bescheinigt, dass es sich dem Datenschutzprogramm unterstellt. Wo der Empfänger in irgendeinem anderen Rechtsraum außerhalb des EWR angesiedelt ist, wird YapStone mit dem Empfänger der persönlichen Daten von der EU genehmigte Modellverträge einrichten. Für weitere Informationen über die Übermittlung persönlicher Daten siehe https://www.yapstone.com/globa...

Falls YapStone beschließt, seine Datenschutzrichtlinien zu ändern, wird es diese Änderungen auf seiner Webseite veröffentlichen, so dass Sie wissen, welche Informationen YapStone sammelt, wie es diese Informationen nutzt und unter welchen Umständen YapStone die Informationen offenlegen kann. Sie sollten YapStones Website häufig auf jegliche Änderungen hin überprüfen.

6.4 E-Mail- Mitteilungen

Durch die Nutzung von YapStones Dienstleistungen stimmen Sie zu, E-Mails von YapStone über sein Produktportfolio zu erhalten. Sie haben das Recht, den Erhalt elektronischer Marketing-Mails von YapStone (wie in den Datenschutzrichtlinien beschrieben) jederzeit abzubestellen. Allerdings muss YapStone Ihnen administrative E-Mails schicken, um die YapStone-Dienstleistungen zu erbringen.

7. Zahlungsstornierung, Gutschrift, Rückbelastungen und Rückerstattungen

Für Zahlungen, von denen Sie glauben, dass sie falsch verarbeitet wurden, kann YapStone entsprechend dem geltenden Gesetz Ihre über die Dienstleistung getätigte Zahlung jederzeit annullieren, aufheben oder eine Gutschrift dafür ausgeben, bevor YapStone die Zahlung an einen Zahlungsempfänger leistet. Falls ein Streit über eine Zahlung eintritt, nachdem die Zahlung von YapStone an einen Zahlungsempfänger geleistet wurde, liegt die Verantwortung für die Leistung der Zahlungen bei Ihnen und dem Zahlungsempfänger. Sie stimmen zu und erkennen an, dass YapStone auf Ihre Anfrage hin in seinem alleinigen Ermessen eine über die Dienstleistungen erfolgte Zahlung annullieren kann.

8. Passwort und Sicherheit

Sie können aufgefordert werden, ein Konto bei YapStone einzurichten, um Zugang zu den Dienstleistungen zu erhalten (“Konto”). In diesem Fall werden Sie ein Passwort anlegen, wenn Sie den Prozess der Kontoeinrichtung abschließen. Sie sind alleine für die Wahrung der Vertraulichkeit Ihres Passwortes, die Einschränkung des Zugangs Ihrem Konto und vollständig für alle Aktivitäten verantwortlich, die auf Ihrem Konto stattfinden. Sie verpflichten sich, YapStone unverzüglich zu benachrichtigen, falls Sie eine unbefugte Nutzung Ihres Passwortes, einen unbefugten Zugang zu Ihrem Konto, einen unbefugten Zugang zu Ihren Informationen oder irgendeine andere Sicherheitsverletzung bemerken. Sie akzeptieren, dass YapStone keine Haftung für irgendwelche Schäden oder Verluste übernimmt, die aus Ihrem Versäumnis entstehen, diesen Abschnitt zu befolgen.

9. Kündigung der Dienstleistung.

Sowohl Sie als auch YapStone können Ihren Zugang zu den Dienstleistungen jederzeit kündigen. Sie können die Dienstleistungen kündigen, indem Sie eine E-Mail an customerservice@holidayrentpayment.co.uk schicken, um: (i) die Deaktivierung Ihres Kontos zu fordern, (ii) die Deaktivierung des Zugangs zu den Dienstleistungen zu fordern, (iii) und/oder jegliches zukünftige AutoPay zu annullieren. Sie bleiben dann weiterhin für alle ausstehenden Zahlungen und Gebühren, die YapStone zum Zeitpunkt der Kündigung geschuldet wurden, sowie für jegliche Gebühren oder Beträge im Zusammenhang mit Transaktionen haftbar, die vor der Kündigung gestartet wurden.

10. Haftung und Entschädigung

10.1 Ihre Haftung. Sie haften gegenüber YapStone, seinen Mutter- und Tochtergesellschaften und deren Direktoren, Managern, Mitarbeitern und Bevollmächtigten (“YapStone-Parteien”) für jegliche und alle Forderungen (wie nachfolgend definiert), die sich ergeben aus oder in Verbindung mit (i) dem Missbrauch der Dienstleistungen des Zahlungsempfängers, der Dienstleistungen oder der Website durch Sie, (ii) einer jeglichen Verletzung (oder nur in Bezug auf Verteidigungspflichten vermuteten Verletzung) dieses Vertrages durch Sie oder einer jeglichen Verletzung Ihrer in diesem Vertrag dargelegten Erklärungen, Garantien oder Verpflichtungen durch Sie oder (iii) Fahrlässigkeit, Betrug, Falschdarstellung, vorsätzliches Fehlverhalten, Verletzung geltender Gesetze, Verletzung der Regeln des Kartennetzwerks oder Verletzung der Rechte einer jeglichen natürlichen oder juristischen Person Ihrerseits. YapStone wird Sie über jegliche derartigen Forderungen unverzüglich schriftlich informieren.

10.2 YapStones Haftung

YapStone haftet Ihnen und Ihren Mutter- und Tochtergesellschaften und deren Direktoren, Managern, Mitarbeitern und Bevollmächtigten, falls vorhanden, (“Ihren Parteien”) gegenüber für jegliche und alle Forderungen (wie nachfolgend definiert), die sich ergeben aus oder in Verbindung mit (i) einer Verletzung (oder nur in Bezug auf Verteidigungspflichten vermuteten Verletzung) dieses Vertrages durch YapStone oder (ii) Fahrlässigkeit, Betrug, Falschdarstellung, vorsätzliches Fehlverhalten, Verletzung geltender Gesetze oder Verletzung der Rechte irgendeiner natürlichen oder juristischen Person seitens YapStone.

10.3 Entschädigungsprozess

Die eine Entschädigung gemäß diesem Abschnitt 10 fordernde Partei (der „Zu Entschädigende“) muss: (a) die andere Partei (den „Entschädigenden“) unverzüglich schriftlich über die Forderung informieren, für die eine Entschädigung beantragt wird, in keinem Fall jedoch später als fünf (5) Geschäftstage nach Kenntnisnahme der Forderung durch den Zu Entschädigenden, (b) alle vernünftigen Anstrengungen unternehmen, um dem Entschädigenden alle(s) Informationen und Material bezüglich der Forderung zur Verfügung zu stellen, die sich im Besitz des Zu Entschädigenden befinden, (c) dem Entschädigenden die Unterstützung zukommen lassen, die der Entschädigende evtl. vernünftigerweise im Zusammenhang mit der Ermittlung, Beilegung und Verteidigung gegen die/der Forderung anfordert und (d) dem Entschädigenden die alleinige Kontrolle über die Verteidigung gegen und die Beilegung der/die Forderung gewähren. Innerhalb von zehn (10) Tagen nach Erhalt der Mitteilung über die Klage oder Forderung durch den Entschädigenden muss der Entschädigende den Zu Entschädigenden darüber informieren, ob der Entschädigende die gesamte Kontrolle (gemäß diesem Abschnitt) der Verteidigung, des Vergleichs oder der Beilegung der Angelegenheit übernimmt, einschließlich des Rechtsberaters, den der Entschädigende ausgewählt hat. Der Entschädigende muss gewissenhaft und vernünftig eine jegliche derartige Verteidigung organisieren und aufrechterhalten und den Zu Entschädigenden vollständig über den Status derselben auf dem Laufenden halten. Außerdem darf der Entschädigende ohne die vorherige schriftliche Zustimmung des Zu Entschädigenden, die allerdings nicht ungebührlich zurückgehalten oder verzögert werden darf, eine jegliche derartige Forderung nicht im Namen des Zu Entschädigenden oder in irgendeiner Weise entscheiden oder beilegen, die die Rechte oder Interessen des Zu Entschädigenden beeinträchtigen könnte (einschließlich u. a. einer jeglichen Beilegung, die dem Zu Entschädigenden eine finanzielle oder anderweitige Haftpflicht oder Eingeständnis eines Fehlers oder der Schuld auferlegen oder von ihm fordern würde, sich an einen Unterlassungsanspruch jeglicher Art zu halten).

10.4 Definition von “Forderung”

“Forderung” bezeichnet ein/e/n jegliche/n Klage, Beschuldigung, Beurteilung, Klagegrund, Unterlassungsaufforderung, Anklage, Vorladung, Forderung, Anspruch, Direktive, Geldstrafe, Gerichtsverfahren oder sonstige(s) Streitigkeit oder Verfahren oder von einem oder im Auftrag eines Dritten, einschließlich einer jeglichen staatlichen Stelle, ausgestellte oder ausgegebene Mitteilung und alle daraus resultierenden Urteile, Vergleiche im guten Glauben, Strafen, Entschädigungen (einschließlich Folge-, indirekter, Sonder-, beiläufiger oder Schäden aus Strafschadenersatz), Verluste, Haftpflichten, Kosten und Aufwendungen (einschließlich, ohne Einschränkung, angemessener Anwaltskosten, Auslagen und Gerichtskosten), die im Zusammenhang damit entstehen.

11. Haftungsausschlüsse und Haftungsbeschränkung

11.1 HAFTUNGSAUSSCHLÜSSE

MIT AUSNAHME JEGLICHER IN DIESEM VERTRAG ENTHALTENEN AUSDRÜCKLICHEN GARANTIEN (i) WERDEN DIE DIENSTLEISTUNGEN, WEBSITES UND ALLE(S) INHALTE, SOFTWARE, MATERIAL UND SONSTIGE INFORMATIONEN, DIE VON YAPSTONE BEREITGESTELLT ODER FÜR SIE IN VERBINDUNG MIT DIESEM VERTRAG ODER DEN DIENSTLEISTUNGEN ANDERWEITIG ZUGÄNGLICH SIND, OHNE MÄNGELGEWÄHR, „WIE VERFÜGBAR“, ZUR VERFÜGUNG GESTELLT, UND (ii) YAPSTONE UND SEINE ENTSPRECHENDEN VERBUNDENEN UNTERNEHMEN UND LIEFERANTEN GEWÄHREN KEINERLEI GARANTIE JEGLICHER ART (UND LEHNEN JEGLICHE GARANTIEN JEGLICHER ART AB) IN BEZUG AUF DAS VORANGEGANGENE, SEIEN SIE AUSDRÜCKLICH, GESETZLICH ODER IMPLIZIERT, UND LEHNEN SPEZIFISCH DIE GARANTIEN DER VERMARKTUNGSFÄHIGKEIT, EIGNUNG FÜR EINEN BESTIMMTEN ZWECK UND NICHTVERLETZUNG VON RECHTEN AB, IN JEDEM FALL IM HÖCHSTEN LAUT GELTENDEM GESETZ MÖGLICHEN AUSMASS. OHNE EINSCHRÄNKUNG DES VORANGEGANGENEN GEWÄHRT YAPSTONE KEINERLEI GARANTIE, DASS DIE DIENSTLEISTUNGEN IHREN ANFORDERUNGEN ENTSPRECHEN ODER OHNE UNTERBRECHUNG SICHER UND FEHLERFREI VERFÜGBAR SEIN WERDEN. YAPSTONE GEWÄHRT KEINE GARANTIE FÜR DIE QUALITÄT DER ZAHLUNGSDIENSTE.

11.2 Nutzung des World Wide Web

YapStone und seine Lieferanten gewähren keine Garantien bezüglich der Qualität, Zuverlässigkeit, Rechtzeitigkeit oder Sicherheit des World Wide Webs, des Internets und sonstiger global verbundener Computernetzwerke oder dafür, dass die darauf installierten Websites, einschließlich der Sites oder der Website, ohne Unterbrechung oder fehlerfrei arbeiten werden.

11.3 Haftungsbeschränkung

11.3.1 SIE STIMMEN ZU, DASS YAPSTONE KEINE HAFTUNG FÜR JEGLICHE PANNEN ÜBERNIMMT, DIE VON IRGENDEINER ANDEREN NATÜRLICHEN ODER JURISTISCHEN PERSON ALS YAPSTONE VERURSACHT WURDEN UND DIE DEN ERHALT, DIE VERARBEITUNG, DIE ANNAHME, DIE FERTIGSTELLUNG ODER BEGLEICHUNG EINER ZAHLUNG ODER DER DIENSTLEISTUNGEN EVENTUELL BEEINTRÄCHTIGT.

11.3.2 AUSSER WO DIE FORDERUNG (i) EINER ENTSCHÄDIGUNG GEMÄSS ABSCHNITT 10 DIESES VERTRAGES UNTERLIEGT, WIRD UNTER KEINEN UMSTÄNDEN IRGENDEINE DER PARTEIEN ODER DEREN JEWEILIGE VERBUNDENE UNTERNEHMEN ODER LIEFERANTEN GEGENÜBER DER ANDEREN PARTEI ODER GEGENÜBER IRGENDEINEM DRITTEN FÜR ENTGANGENE GEWINNE ODER FOLGE-, EXEMPLARISCHE, INDIREKTE, SONDER-, STRAF- ODER BEILÄUFIGE SCHÄDEN HAFTEN (SELBST WENN SOLCHE SCHÄDEN VORHERSEHBAR SIND UND UNABHÄNGIG DAVON, OB DIE ANSONSTEN HAFTPFLICHTIGE PARTEI ÜBER DIE MÖGLICHKEIT SOLCHER SCHÄDEN INFORMIERT WURDE ODER NICHT). IN KEINEM FALL WIRD DIE AGGREGIERTE HAFTUNG VON YAPSTONE AUS DIESEM VERTRAG DEN GRÖSSEREN DER BEIDEN FOLGENDEN BETRÄGE ÜBERSTEIGEN: (I) DEN BETRAG DER STRITTIGEN ZAHLUNGEN ODER (II) €100. Jede der Parteien erkennt an, dass die andere Partei sich beim Abschluss dieses Vertrages auf die in diesem Abschnitt enthaltenen Haftungsbeschränkungen verlassen hat und dass diese Beschränkungen eine wesentliche Basis des Geschäfts zwischen den Parteien darstellen.

12. Beschwerden, Lösung von Streitfällen, Anzuwendendes Recht und Gerichtsstand

12.1 Beschwerdeprozess

Falls Sie sich über die Dienstleistungen beschweren möchten, können Sie per E-Mail an customerservice@holidayrentpayment.co.uk eine Beschwerde einlegen. Die meisten Ihrer Anliegen können über die Kundenserviceabteilung von YapStone gelöst werden. YapStones Ziel ist es, die zugrundeliegenden Ursachen des Problems zu erfahren und zu behandeln. Zu diesem Zweck sollen die Parteien in Treu und Glauben kooperieren und versuchen, eine jegliche potentielle Streitigkeit schnell durch Gespräche zwischen Personen zu lösen, die die Vollmacht haben, den potentiellen Streit zu lösen. Falls die Parteien nicht in der Lage sind, den potentiellen Disput auf dieser Ebene einvernehmlich zu lösen, müssen Sie den potentiellen Disput an YapStones Rechtsteam unter Legal@YapStone.com berichten. Jegliche Ihrer Streitigkeiten über Rechnungsstellung oder Gebühren müssen innerhalb von neunzig (90) Tagen nach der entsprechenden Transaktion gemeldet werden, andererseits wird davon ausgegangen, dass Sie darauf verzichten.

12.2 Anzuwendendes Recht und Gerichtsstand

Dieser Vertrag und jegliche sich daraus oder im Zusammenhang damit ergebenden Probleme, Streitigkeiten oder Forderungen (seien sie vertraglicher oder nicht vertraglicher Art, wie etwa Forderungen wegen unerlaubter Handlung, aufgrund einer Verletzung eines Gesetzes oder einer Vorschrift oder anderweitig) sowie deren Auslegung unterliegen den Gesetzen Irlands. Alle Streitigkeiten oder Forderungen, die sich aus oder in Zusammenhang mit diesem Vertrag ergeben, unterliegen der ausschließlichen Rechtsprechung der Gerichte Irlands, denen die Parteien sich unwiderruflich unterstellen. Alle Verfahren müssen auf Englisch geführt werden. Nichts in diesem Abschnitt 12.2 beeinträchtigt oder beschränkt Ihre gesetzlich verbürgten Rechte.

13. Verschiedenes

13.1 Steuern

Jeder Zahlungsempfänger ist verantwortlich für: (i) die Festlegung, den Einzug und die Meldung jeglicher und aller Steuern, die im Zusammenhang mit Ihrer Nutzung der Dienstleistung des Zahlungsempfängers oder seines Geschäfts und der Nutzung ihrer Sites eingezogen, gemeldet oder bezahlt werden müssen und (ii) für jegliche und alle einschlägigen Steuern, einschließlich Umsatz-, Nutzungs-, Wohn-, persönliche Vermögens-, Mehrwert-, Verbrauchs-, Zoll-, Import-oder Stempelgebühren oder sonstige Steuern und Abgaben, die von staatlichen Einheiten jeglicher Art für die gemäß diesem Vertrag abgewickelten Transaktionen erhoben werden, einschließlich Straf- und Zinszahlungen. YapStone ist auf der Basis von YapStones Jahresüberschuss für Steuern verantwortlich.

Sie erkennen an und akzeptieren, dass YapStone verpflichtet sein kann, von Ihnen im Zusammenhang mit der Nutzung der Dienstleistungen des Zahlungsempfängers oder der Dienstleistungen durch Sie Steuern einzuziehen und diese Steuern für Sie an Regulierungs- oder Regierungsbehörden zu überweisen (und jegliche abgewickelten Zahlungen zu melden). Mit Ausnahme von Mehrwertsteuern (“MwSt.”) für Mietzahlungsempfänger und Teilnehmende Zahlungsempfänger mit Sitz in Irland ist YapStone nicht für Zahlungen verantwortlich und nicht die Einheit, die MwSt. oder sonstige Steuern für Zahlungen einzieht. Sie werden YapStone unverzüglich eine Dokumentation liefern, wie sie von der jeweiligen staatlichen Einheit angefordert wird, damit YapStone entsprechend diesem Vertrag Zahlungen abwickeln kann.

13.2 Ergänzungen dieses Vertrages

YapStone kann diesen Vertrag jederzeit ergänzen, indem es Ihnen dies dreißig (30) Tage im Voraus per E-Mail ankündigt oder den ergänzten Vertrag auf einer YapStone Site veröffentlicht, wobei die Mitteilung ab dem in der E-Mail oder der Veröffentlichung auf der Website angegebenen Datum gültig ist. Ihr(e) fortgesetzte(r) Zugang oder Nutzung zu YapStones Dienstleistungen gilt als Annahme des ergänzten Vertrages durch Sie. Falls Sie in irgendeinem Stadium mit den vorgenommenen Ergänzungen nicht einverstanden sind, müssen Sie YapStone unter kunderserviceFW@holidayrentpayment.eu kontaktieren, um Ihre Dienstleistungen und Ihr Konto zu löschen, was auch Ihren Zugang zu den Dienstleistungen beendigen wird. Dieser Vertrag kann nur durch einen schriftlichen Vertrag ergänzt werden, der von Ihnen und einem ermächtigten Vertreter von YapStone unterzeichnet ist.

13.3 Mitteilungen

Alle Benachrichtigungen und sonstigen Mitteilungen gemäß diesem Vertrag müssen schriftlich erfolgen und können per E-Mail oder einer Veröffentlichung oder Aktualisierung auf der YapStone-Website erfolgen. Mitteilungen an Sie werden an die YapStone zur Verfügung gestellte oder von Ihnen per Mitteilung an YapStone geänderte E-Mail-Adresse geschickt oder durch Veröffentlichung auf oder Aktualisierung der YapStone-Website zugestellt. Mitteilungen an YapStone können per E-Mail an legal@YapStone.com oder per Einschreiben oder Übernacht-Kurier an YapStone International Limited, M1 Retail Park, Office Unit 7, Second Floor, Drogheda, Co Louth, Irland, geschickt werden.

13.4 Gesamtheit und Trennbarkeit

Dieser Vertrag enthält die gesamte Übereinkunft zwischen Ihnen und YapStone in Bezug auf seinen Gegenstand und ersetzt alle früheren und gleichzeitigen Erklärungen, Übereinkünfte und jegliche sonstigen mündlichen oder schriftlichen Verträge zwischen den Parteien in Bezug auf seinen Gegenstand. Falls irgendeine Klausel dieses Vertrages oder deren Anwendung für ungültig oder undurchsetzbar befunden wird, wird jene Klausel so ergänzt, dass sie dieselbe wirtschaftliche Wirkung wie die ursprüngliche Klausel so weit wie möglich erreicht, und der Rest dieses Vertrages wird vollständig in Kraft bleiben.

13.5 Fortgesetzte Geltung

Die Abschnitte 4-7 und 10-13 und Abschnitte, die YapStones Rechte sichern, bleiben auch nach einer jeglichen Beendigung dieses Vertrages weiterhin gültig.

14. Gewinnspiele und Werbegeschenke

Durch die Teilnahme an einem/r jeglichen von YapStone gesponserten Gewinnspiel, Werbegeschenk, Verkaufsförderung, Webinar oder sonstigen Veranstaltung stimmen Sie den spezifischen Bedingungen desselben/derselben zu. YapStone behält sich das Recht vor, ein(e) jegliche(s) Gewinnspiel, Werbegeschenk oder Verkaufsförderung jederzeit zu ändern.

15. Bedingungen für mobile Geräte

Falls Sie von einem mobilen Gerät aus mithilfe einer App (der “App”) Zugang zu den Dienstleistungen erhalten, gelten zusätzlich zu Obigem die folgenden Endbenutzer-Lizenzvertrags- (“EULA”) Bedingungen für Sie:

15.1 YapStone gewährt Ihnen das Recht, die App nur für Ihre persönliche Nutzung zu verwenden. Sie müssen alle geltenden Gesetze und Verträge Dritter einhalten (z. B. Ihren Servicevertrag für drahtlose Daten). Die App darf nicht dieselbe Funktionalität wie die Website enthalten. Eine Löschung der App wird Ihr Profil oder Konto bei YapStone nicht deaktivieren oder löschen; bitte siehe Abschnitt 9 für Kündigungen der Dienstleistungen.

15.2 YapStone ist Eigentümer oder Lizenznehmer aller Rechte, Eigentumstitel und Anteile an seiner App, einschließlich aller Patent-, Urheber-, Handelsgeheimnis-, Warenzeichen- und jeglicher und aller sonstigen Schutzrechte, einschließlich aller Apps, Erneuerungen, Erweiterungen und Wiederherstellungen derselben. Sie werden keinen Quellcode irgendeiner App verändern, anpassen, übersetzen, Ableitungen davon erstellen, dekompilieren, rückentwickeln, disassemblieren oder anderweitig abzuleiten versuchen, und Sie werden YapStones Urheberrechtsmitteilungen, Warenzeichen oder sonstigen Mitteilungen über Rechte, die irgendeiner App beigefügt oder darin enthalten sind oder zu denen in Verbindung mit ihr ein Zugang erfolgt, nicht entfernen, verbergen oder verändern.

15.3 Richtlinien für Verbotene Länder und Außenhandelsvorschriften

Die App oder ihre zugrundeliegende Technologie darf nicht heruntergeladen, exportiert oder reexportiert werden nach/an: (a) Kuba, Irak, Iran, Libyen, Nordkorea, Sudan, Syrien oder irgendein anderes Land, das einem Embargo der USA oder der Europäischen Union unterliegt (oder einen Staatsangehörigen derselben oder eine dort ansässige Person); (b) irgendeine Person auf der Liste Speziell Benannter Staatsangehöriger des US-amerikanischen Finanzministeriums oder der Liste Verbotener Parteien oder Organisationen des US-amerikanischen Handelsministeriums; (c) an irgendeine Person, Gruppe oder Organisation, die verboten ist oder finanziellen Sanktionen der Europäischen Union unterliegt; und (d) irgendein(e) verbotene(s) Land, Person, Endbenutzer oder Organisation, die/das in den US-amerikanischen Exportgesetzen identifiziert ist. Wenn Sie die App benutzen, sind Sie dafür verantwortlich, die Handelsvorschriften und sowohl heimische als auch ausländische Gesetze einzuhalten.

15.4 Bedingungen für mobile Apps:

(i) Dies ist ein Vertrag zwischen Ihnen und YapStone und nicht mit der mobilen App-Plattform, die die App zum Download anbietet (“App-Plattform”). Die App-Plattform ist nicht für die App und ihren Inhalt verantwortlich.

(ii) YapStone gewährt Ihnen eine nicht übertragbare Lizenz zur Nutzung der App nur auf einem Gerät, das Ihnen gehört oder das Sie kontrollieren, und nur soweit dies laut den Nutzungsregeln zulässig ist, die in den Nutzungsbedingungen jeder App-Plattform aufgeführt sind.

(iii) Die App-Plattform trägt keinerlei Verpflichtung, irgendwelche Wartungs- und Support-Dienstleistungen für die App zu liefern.

(iv) Die App-Plattform ist nicht für die Untersuchung, Verteidigung gegen, Beilegung und Auflösung irgendeine(r) Forderung wegen Verletzung geistigen Eigentums irgendeines Dritten verantwortlich.

(v) Die App-Plattform ist nicht für die Behandlung irgendwelcher Forderungen von Ihnen oder irgendeinem Dritten in Bezug auf die App oder Ihren Besitz und/oder Ihre Nutzung der App verantwortlich, einschließlich, ohne Einschränkung: (a) Forderungen aus der Produkthaftung; (b) irgendeiner Forderung, weil die App irgendwelche geltenden Gesetze oder Regulierungsanforderungen nicht einhalte; und (c) Forderungen aus Verbraucherschutz- oder ähnlichen Gesetzen.

(vi) Im höchsten gesetzlich zulässigen Ausmaß trägt die App-Plattform keinerlei sonstige Gewährleistungsverpflichtung jeglicher Art für die App.

(vii) Ihre Fragen, Beschwerden oder Forderungen in Bezug auf die App können an YapStones Team gerichtet werden, unter kundenserviceFW@holidayrentpayment.eu

Klicken Sie hier um eine PDF-Version dieser Bedingungen herunterzuladen.

Payer Terms of Use - French

CONDITIONS YAPSTONE INTERNATIONAL LIMITED APPLICABLES AUX PAYEURS

Dernière mise à jour : 26 juillet 2017

1. À propos de YapStone

Ces Conditions Yapstone International Limited applicables aux Bénéficiaires (« l’Accord ») décrivent les conditions générales qui s’appliquent à votre utilisation (« vous », « votre », ou « vous-même ») des services offerts par YapStone International Limited, une société à responsabilité limitée constituée en vertu du droit Irlandais (opérant sous le nom de HolidayRentPayment) située au M1 Retail Park, Office Unit 7, Second Floor, Drogheda, Co Louth, Irlande (collectivement « YapStone »). YapStone fournit une plate-forme technologique qui permet à un propriétaire, une société de gestion immobilière, un fournisseur de location saisonnière, un marché en ligne, ou à tout autre bénéficiaire (« Bénéficiaire ») qui vous fournit des biens ou des services (« Services payants ») de recevoir sous forme électronique le paiement dû par vous, pour les biens ou services que le Bénéficiaire vous fournit ou vous a fourni (les « Montant(s) dus »). Vous êtes un Utilisateur (tel que défini ci-dessous). Le Montant dû et les Services payants associés sont régis par le contrat établi entre Vous et le Bénéficiaire. Nous fournissons des services de traitement de paiement (le(s) « Service(s) ») tels que décrits plus en détail ci-dessous.

2. Consentement aux Conditions

En utilisant les Services, en fournissant vos informations à YapStone ou en autorisant les paiements décrits ci-dessous, vous acceptez d’être lié par : (i) cet Accord, (ii) les Conditions d’utilisation du site Web de YapStone disponibles à l’adresse : www.YapStone.com/terms-of-use/ et (iii) la Politique de confidentialité de YapStone disponible à l’adresse :https://www.yapstone.com/globa... (collectivement, « les Conditions »). Nous vous invitons à lire attentivement l’ensemble des Conditions applicables. Les Conditions constituent un accord juridiquement contraignant entre Vous et YapStone.

Les modalités de cet Accord entrent en vigueur à la date à laquelle vous avez utilisé les Services (la « Date d’entrée en vigueur »). Si vous avez utilisé les Services pour le compte d’une société, vous déclarez et garantissez que vous disposez de l’autorité suffisante et nécessaire pour conclure cet Accord avec YapStone pour le compte de cette société, que vous acceptez les conditions générales contenues dans les présentes pour le compte de cette sociétée; et qu’une copie de l’Accord vous a été fournie.

3. Les Services

3.1 Description des Services

YapStone fournit actuellement l’accès à une plate-forme de paiement électronique pour : (i) les propriétaires de biens locatifs et les gestionnaires de biens locatifs (collectivement, les « Bénéficiaires des loyers ») qui souhaitent engager YapStone en tant qu’agent pour accepter les paiements des locataires (« Utilisateurs de la location »); (Ii) les personnes souhaitant faire un paiement électronique (les « Utilisateurs participants ») à un Bénéficiaire; et (iii) pour les autres entités juridiques, (« Bénéficiaires Participants ») qui souhaitent engager YapStone en tant que structure de traitement de paiement pour accepter les paiements effectués par les utilisateurs des Bénéficiaires participants (« Utilisateurs payants ») pour les biens et services qu’ils fournissent directement ou indirectement à l’Utilisateur payant. Sauf indication contraire, toutes les références à des « Utilisateur(s) » dans le présent Accord inclura les Utilisateurs de la location, les Utilisateurs Participants et les Utilisateurs Payants. Sauf mention contraire, le terme « Bénéficiaire » comprend le Bénéficiaire des loyers et les Bénéficiaires participants.

Les Services permettent aux Utilisateurs de payer les montants dus aux Bénéficiaires et peuvent inclure l’utilisation d’une carte de crédit/débit et d’autres méthodes de paiement que YapStone peut offrir à tout moment (« Instrument de paiement ») via les sites Web de YapStone (incluant mais sans s’y limiter les sites www.YapStone.com, www.holidayrentpayment.eu ou tout autre site Web exploité par YapStone ou ses sociétés affiliées, ainsi que tout sous-domaine de ces sites), une application mobile ou une API (le « site Web »), les paiements effectués par téléphone via le centre d’appels de YapStone, et/ou d’autres canaux que YapStone peut offrir à tout moment. Les services peuvent être fournis par YapStone en collaboration avec ses fournisseurs de services tiers. Vous reconnaissez et acceptez que : (i) votre paiement concerne une transaction entre vous et un bénéficiaire et non avec YapStone ou l’une des sociétés affiliées de YapStone; et (ii) que pour toutes transactions, YapStone agit en tant que facilitateur de paiement tiers opérant en votre nom ou celui d’un bénéficiaire.

À la réception de votre paiement, l’unique obligation de YapStone sera de remettre les fonds à votre Bénéficiaire. YapStone n’a aucune responsabilité envers vous en ce qui concerne le fournissement des Services payants. Lorsqu’un Utilisateur de la location ou un Utilisateur participant paie le Bénéficiaire des loyers ou le bénéficiaire participant et lorsque YapStone agit en tant qu’agent du Bénéficiaire des loyers ou du Bénéficiaire participant, la dette de l’Utilisateur de la location ou de l’Utilisateur participant envers le Bénéficiaire des loyers ou le Bénéficiaire participant sera considérée réglée; et le Bénéficiaire n’aura dès lors aucun recours contre vous si vous avez effectué votre paiement à YapStone alors que celle-ci agissait en tant qu’agent du bénéficiaire.

Vous recevrez une confirmation de YapStone validant le traitement de votre paiement.

3.2 Disponibilité des services

Vous reconnaissez que, si votre accès aux Services est subordonné à un accord entre YapStone et un Bénéficiaire des loyers ou un Bénéficiaire participant, alors le Bénéficiaire des loyers ou un Bénéficiaire participant concerné peut limiter ou mettre fin à votre accès aux Services; et, si l’accord de YapStone avec ce Bénéficiaire des loyers ou un Bénéficiaire participant est résilié, YapStone peut immédiatement résilier votre capacité à utiliser les services.

3.3 Modification des Services

Vous reconnaissez que YapStone a le droit de modifier le contenu ou les spécifications techniques de tout aspect des Services, à tout moment, à la seule discrétion de YapStone; sous réserve que YapStone vous donne un préavis de trente (30) jours pour toute modification qui pourrait considérablement nuire à votre utilisation des Services. Vous reconnaissez que de telles modifications peuvent entraîner votre impossibilité à accéder aux Services. Si vous n’acceptez pas les conditions modifiées, vous devez immédiatement cesser d’utiliser les Services. Le fait de continuer d’utiliser les Services après l’expiration de ladite période de trente (30) jours de préavis sera considéré comme votre acceptation définitive des conditions modifiées.

4. Frais YapStone

4.1 Frais

Si YapStone vous facture des frais pour l’utilisation des Services, YapStone vous précisera le montant des frais avant de traiter votre paiement (« Frais »). YapStone se réserve le droit de modifier ses frais à tout moment, à condition qu’aucune modification ne soit rétroactive. Si vous avez programmé des paiements automatiques (« AutoPay ») et que le montant des frais qui y sont associés est modifié, vous serez directement ou indirectement notifié à l’avance de cette modification des frais.

4.2 Mesures de recouvrement

Nonobstant toute autre disposition dans les présentes, si vous ne payez pas à YapStone les montants dus à YapStone en vertu du présent Accort, YapStone se réserve le droit, seul ou par l’intermédiaire d’une agence de recouvrement, et sans limiter les recours de YapStone en vertu de l’article 12.1, d’initier une action en recouvrement à votre encontre pour récupérer lesdits montants. YapStone peut à tout moment facturer des intérêts sur les sommes impayées, dont l’échéance est dépassée depuis au moins trente (30) jours, au taux annualisé de dix pour cent (10 %), ou le taux maximal applicable autorisé par la loi. Les intérêts seront calculés quotidiennement à compter de la date d’échéance jusqu’à ce que la somme due ait été intégralement versée. Dans ce cas, vous acceptez de payer tous les frais et dépenses, incluant mais sans s’y limiter, les honoraires d’avocat raisonnables et autres dépenses engagées par ou pour le compte de YapStone dans le cadre de l’action en recouvrement.

5. Consentement et autorisation d’utilisation de l’instrument de paiement

Vous déclarez et garantissez que vous disposez du droit et des autorisations nécessaires pour utiliser votre instrument de paiement et pour autoriser YapStone à débiter cet instrument de paiement conformément au présent Accord.

Vous autorisez par la présente que votre instrument de paiement soit facturé du montant que vous avez autorisé à YapStone par le biais des Services, montant qui peut inclure des frais dus à votre(vos) Bénéficiaires(s), toutes taxes que YapStone est obligée de collecter pour le compte d’une agence gouvernementale et les frais dus à YapStone. Vous autorisez également que votre instrument de paiement soit crédité ou débité par YapStone dans le cadre de tous les frais dus à YapStone, des mises en opposition, des remboursements ou des ajustements effectués via le Service. Vous acceptez de signer et de soumettre un formulaire d’autorisation de prélèvement automatique (ou tout autre formulaire bancaire applicable) pour autorise YapStone à débiter votre compte bancaire des frais et montants que vous devez à YapStone.

6. Confidentialité de vos informations

6.1 Vos Informations

Pour pouvoir utiliser et continuer à utiliser le Service, vous acceptez : (i) sur demande, de fournir des informations et/ou des documents vous concernant qui sont vrais, exacts, à jour et complets; et (ii) le cas échéant, d’informer YapStone de toutes mises à jour de vos informations pour qu’elles demeurent vraies, exactes, à jour et complètes. Vous certifiez que toutes les informations que vous fournissez à YapStone sont vraies, exactes, à jour et complètes, et vous reconnaissez que YapStone s’appuie sur cette certification comme condition pour vous fournir les Services. Si vous fournissez des informations qui sont fausses, inexactes, inexistantes ou incomplètes, ou si YapStone a des motifs raisonnables de soupçonner que ces informations sont fausses, inexactes, inexistantes ou incomplètes, YapStone se réserve le droit de suspendre ou de mettre fin à votre accès au Service et de détenir les fonds que vous avez soumis via les Services. Vous ne pouvez pas; et acceptez de ne pas utiliser le Service à des fins illégales ou d’une quelconque manière non conforme au présent Accord. En utilisant les Services, vous déclarez également que vous êtes âgé d’au moins dix-huit (18) ans.

6.2 Politique de confidentialité

Vous comprenez et acceptez que toute information que vous fournissez à YapStone (y compris vos informations personnelles et financières) est assujettie à la Politique de confidentialité de YapStone, disponible à l’adresse :https://www.yapstone.com/globa... En acceptant ce Contrat, vous acceptez cette Politique de Confidentialité, qui peut être mise à jour à tout moment.

6.3 Données personnelles

YapStone peut utiliser vos données personnelles d’une manière définie dans la Politique de confidentialité de YapStone, ou conformément à la loi applicable, et comme décrit plus en détail dans le présent Accord. YapStone traite vos données personnelles afin de fournir les Services. Si vous ne fournissez pas vos données personnelles, YapStone ne sera pas en mesure de fournir les Services. Veuillez noter que les informations que vous fournissez à YapStone lors de l’utilisation du Service ou du site Web seront transférées en dehors de l’Espace économique européen (« EEE ») aux fins de traitement par YapStone ou par ses sociétés affiliées aux États-Unis aux fins spécifiées dans la Politique de confidentialité, y compris la vérification de votre identité, de votre localisation ou de vos informations de paiement en relation avec les Services de YapStone ou ceux de ses Utilisateurs ou Bénéficiaires, ou pour se conformer aux obligations légales et réglementaires d’YapStone, ainsi qu’à l’administration et à la gestion du groupe. La juridiction dans laquelle vos données peuvent être transférées peut avoir des Lois qui n’offrent pas le même niveau de protection pour vos données personnelles qu’en Irlande. Cependant, YapStone prendra les dispositions nécessaires pour assurer la sécurité de vos données personnelles. De telles dispositions comprendront, lorsque le destinataire est situé aux États-Unis, que YapStone respecte les principes du Cadre de protection de la confidentialité entre les États-Unis et l’Union européenne tels qu’établis par le Département du commerce des États-Unis concernant la collecte, l’utilisation et la conservation des informations personnelles de personnes provenant de pays membre de l’EEE. YapStone, par l’intermédiaire de sa société mère YapStone Holdings, Inc., a certifié qu’elle adhère au programme de protection de la confidentialité entre les États-Unis et l’Union européenne (Privacy Shield). Lorsque le destinataire est situé dans une quelconque autre juridiction en dehors de l’EEE, YapStone mettra en place des modèles de contrats approuvés par l’UE avec le destinataire des données personnelles. Pour obtenir plus d’informations sur les transferts de données personnelles, veuillez consulter le site :https://www.yapstone.com/globa...

Si YapStone décide d’apporter des modifications à sa Politique de confidentialité, elle publiera ces changements sur son site Web afin que vous sachiez quelles informations sont collectées par YapStone, comment celles-ci sont utilisées et dans quelles circonstances YapStone peut divulguer ces informations. Nous vous conseillons de consulter régulièrement le site Web de YapStone pour prendre connaissance de toute potentielle modification.

6.4 Communications par courriel

Dans le cadre du fournissement de ses Services, YapStone devra vous envoyer des courriels administratifs.

7. Annulation de paiements, crédits, mises en opposition et remboursements

Si vous estimez qu’un paiement a été incorrectement traité, YapStone peut, conformément à la loi applicable, annuler, résilier ou émettre un crédit pour le paiement effectué par le biais du Service, et ce à tout moment avant que YapStone n’effectue le paiement à un Bénéficiaire. Si un différend concernant un paiement survient après que le paiement a été effectué par YapStone à un Bénéficiaire, la responsabilité de régler le différend de paiement vous incombe à vous et au Bénéficiaire. Vous acceptez et reconnaissez que, à votre demande, YapStone peut, à son entière discrétion, annuler un paiement effectué dans le cadre des Services.

8. Mot de passe et sécurité

Vous serez peut-être invité à créer un compte avec YapStone pour pouvoir avoir accès aux Services (« Compte »). Dans ce cas, vous créerez un mot de passe lors de la procédure de création du compte. Vous êtes seul responsable du maintien de la confidentialité de votre mot de passe, de la restriction de l’accès à votre compte; et êtes entièrement responsable de l’ensemble des activités de votre compte. Vous acceptez d’informer immédiatement YapStone si vous remarquez une utilisation non autorisée de votre mot de passe, un accès non autorisé à votre compte, un accès non autorisé à vos informations ou une quelconque autre violation de sécurité. Vous acceptez que YapStone ne soit pas responsable des éventuels dommages ou pertes découlant de votre non-respect de cet article.

9. Annulation du Service

Tant vous que YapStone pouvez annuler votre accès aux Services à tout moment. Vous pouvez annuler les Services en envoyant un courriel à l’adresse serviceclientele@holidayrentpayment.eu pour : (i) demander la désactivation de votre compte; (Ii) de l’accès aux services; (Iii) et/ou annuler tout futur AutoPay. Vous resterez responsable de tous les paiements et frais en souffrance dus à YapStone au moment de l’annulation, ainsi que des frais ou des montants liés aux transactions qui ont été initiées avant l’annulation.

10. Responsabilités et indemnités

10.1 Vos responsabilités

Vous serez responsable envers YapStone, ses sociétés mères et ses filiales, ainsi qu’aux administrateurs, dirigeants, employés et agents de chacune de ces structures («Parties YapStone ») pour toutes les réclamations (telles que définies ci-dessous) découlant de : (i) votre utilisation abusive des Services payants, des Services ou du site Web; (Ii) toute violation (ou, en ce qui concerne les obligations de défense uniquement, toute violation alléguée) du présent Accord par vous; ou toute violation de vos déclarations, garanties ou obligations énoncées dans le présent Accord; ou (iii) toute négligence, fraude, fausse déclaration, inconduite intentionnelle, violation de la loi applicable, violation des règles du réseau de cartes ou violation des droits de toute personne ou entité de votre part. YapStone vous enverra immédiatement une notification écrite de toute réclamation de ce genre.

10.2 Les responsabilités de YapStone

YapStone sera responsable envers vous et vos sociétés mères et filiales, ainsi que les administrateurs, les dirigeants, les employés et les agents de chacune de ces structures (« vos Parties »), le cas échéant, pour toutes les réclamations (telles que définies ci-dessous) découlant de ou inhérentes à : (i) toute violation (ou, en ce qui concerne les obligations de défense uniquement, toute violation alléguée) du présent Accord par YapStone; ou (ii) toute négligence, fraude, fausse déclaration, inconduite intentionnelle, violation de la loi applicable ou violation des droits de toute personne ou entité par YapStone.

10.3 Processus d’indemnisation

La partie à l’origine de la demande d’indemnisation conformément au présent article 10 (la « Partie indemnisée ») doit : (a) informer rapidement l’autre partie (le « Indemnisant ») par écrit de la Réclamation pour laquelle une indemnisation est demandée, mais en aucun cas plus de cinq ( 5) jours ouvrables après que la Partie indemnisée ait pris connaissance de la réclamation; (b) faire preuve de tous les efforts pour fournir toute les informations et matériel en sa possession concernant la réclamation; (c) fournir à l’Indemnisant toute l’assistance que l’Indemnisant pourra raisonnablement demander dans le cadre de l’enquête, du règlement et de la défense inhérente à la Réclamation; et (d) accorder à l’Indemnisant un contrôle exclusif sur la défense et le règlement de la Réclamation. Dans un délai de dix (10) jours suivant la réception par l’Indemnisant de la notification de la Réclamation ou de la demande, l’Indemnisant doit notifier la Partie indemnisée de son intention ou non d’assumer l’intégralité du contrôle (sous réserve du présent Article) de la défense, du compromis ou du règlement de la Réclamation, y compris les coordonnées de l’avocat que l’Indemnisant a choisi d’utiliser. L’Indemnisant devra instaurer et maintenir une telle défense raisonnablement et avec diligence et devra tenir la Partie indemnisée pleinement informée de son statut. En outre, l’Indemnisant ne pourra pas disposer ou régler une telle Réclamation au nom de la Partie indemnisée ou de toute manière susceptible de nuire aux droits ou aux intérêts de la Partie indemnisée (incluant mais sans s’y limiter, tout règlement qui impose une responsabilité pécuniaire ou autre; ou une admission de faute ou de culpabilité de la part de la Partie indemnisée ou qui exigerait que la Partie indemnisée soit liée par une injonction d’une quelconque nature) sans le consentement écrit préalable de la Partie indemnisée, lequel consentement ne pourra être déraisonnablement refusé ou retardé. La Partie indemnisée ne pourra être tenue pour responsable en vertu des présentes pour tout règlement conclu sans son consentement écrit préalable (lequel consentement ne pourra être déraisonnablement refusé ou retardé).

10.4 Définition de « Réclamation»

Le terme « Réclamation » désigne une action, une allégation, une évaluation, une cause d’action, une lettre de mise en demeure, une accusation, une citation, une réclamation, une demande, une directive, une amende, une action en justice ou tout autre litige ou procédure, ou un avis publié ou soumis par, pour ou au nom d’une tierce partie, y compris toute agence gouvernementale, et tous les jugements rendus, les règlements de bonne foi, les pénalités, les dommages (y compris les dommages consécutifs, indirects, spéciaux, accessoires ou punitifs), les pertes, les responsabilités, les coûts et les dépenses (incluant mais sans s’y limiter, les honoraires raisonnables d’avocat, les dépenses et les coûts encourus en relation avec ceux-ci.

11. Exceptions et limitation de responsabilité

11.1 Exceptions

EXCEPTION FAITE DE TOUTE GARANTIE EXPRESSE CONTENUE DANS CET ACCORD : (i) LES SERVICES, LES SITES WEB ET TOUS LES CONTENUS, LE LOGICIEL, LES MATÉRIELS ET AUTRES INFORMATIONS FOURNIES PAR YAPSTONE OU AUTREMENT ACCESSIBLES À VOUS EN RAPPORT AVEC CET ACCORD OU LES SERVICES, SONT FOURNIS « TELS QUELS » ET « SI DISPONIBLES » ET (ii) YAPSTONE ET SES FILIALES RESPECTIVES ET FOURNISSEURS NE FOURNISSENT AUCUNE GARANTIE DE QUELQUE NATURE QUE CE SOIT (ET REFUTENT TOUTE GARANTIE DE QUELQUE NATURE QUE CE SOIT) INHÉRENTE À CE QUI PRÉCÈDE, QU’ELLE SOIT EXPRESSE, STATUTAIRE OU IMPLICITE, ET DÉCLINE SPÉCIFIQUEMENT LES GARANTIES DE LA QUALITÉ MARCHANDE, D’APTITUDE À UN USAGE PARTICULIER ET DE NON-CONTREFAÇON, DANS CHAQUE CAS DANS LA MESURE MAXIMALE PERMISE EN VERTU DE LA LOI APPLICABLE. SANS LIMITER CE QUI PRÉCÈDE, YAPSTONE NE GARANTIT PAS QUE LES SERVICES RÉPONDENT A VOS EXIGENCES OU SERONT DISPONIBLES DE FAÇON ININTERROMPUE, SÉCURISÉE OU SANS ERREUR. YAPSTONE NE GARANTIT PAS LA QUALITÉ DES SERVICES DE PAIEMENT.

11.2 Utilisation du World Wide Web

YapStone et ses fournisseurs ne garantissent pas la qualité, la fiabilité, la rapidité ou la sécurité du World Wide Web, de l’Internet et d’autres réseaux informatiques interconnectés à l’échelle mondiale, ou des sites Web utilisant ces réseaux, y compris les Sites ou le Site Web, ou que ceux-ci seront sans interruption ou sans erreur.

11.3 Limitation de responsabilité

11.3.1 VOUS ACCEPTEZ QUE YAPSTONE NE POURRA ÊTRE TENUE POUR RESPONSABLE DE : TOUTES DÉFAILLANCES CAUSÉES PAR TOUTE PERSONNE OU ENTITÉ AUTRES QUE YAPSTONE QUI PEUVENT AFFECTER LA RECEPTION, LE TRAITEMENT, L’ACCEPTATION, LA CONCRÉTISATION OU LE RÈGLEMENT D’UN PAIEMENT OU DES SERVICES.

11.3.2 SAUF LORSQUE LA RÉCLAMMATION : (i) EST SOUMISE À UNE INDEMNISATION EN VERTU DE L’ARTICLE 10 DU PRÉSENT ACCORD; EN AUCUN CAS L’UNE DES PARTIES OU LEURS FILIALES ET FOURNISSEURS RESPECTIFS NE POURRA ÊTRE TENUE POUR RESPONSABLE ENVERS L’AUTRE PARTIE OU ENVERS TOUTE TIERCE PARTIE POUR DES PERTES DE PROFITS OU DES DÉGÂTS CONSÉCUTIFS, EXEMPLAIRES, INDIRECTS, SPÉCIAUX, PUNITIFS OU ACCESSOIRES (MÊME SI DE TELS DOMMAGES SONT PRÉVISIBLES ET SI LA PARTIE AUTREMENT RESPONSABLE A ÉTÉ OU NON INFORMÉE DE LA POSSIBILITÉ DE TELS DOMMAGES). EN AUCUN CAS, LA RESPONSABILITÉ AGRÉGÉE DE YAPSTONE DÉCOULANT DE CET ACCORD NE POURRA DÉPASSER LA SOMME LA PLUS IMPORTANTE ENTRE : (I) LE MONTANT TOTAL DES PAIEMENTS EN LITIGE, OU (II) 100 EUROS. Chaque partie reconnaît que l’autre partie a conclu ce contrat en se fondant sur les limites de responsabilité énoncées dans ce paragraphe et que ces limitations constituent une base essentielle de l’accord entre les parties.

12. Plaintes, droit applicable et juridiction

12.1 Processus de plainte

Si vous souhaitez déposer une plainte concernant les Services, vous pouvez déposer une plainte en envoyant un courriel à l’adresse serviceclientele@holidayrentpayment.eu La plupart de vos préoccupations pourront être résolues par le biais du Service à la clientèle de YapStone. L’objectif de YapStone est de prendre connaissance et de traiter les causes profondes du problème. C’est pourquoi les parties doivent coopérer et tenter, de bonne foi, de résoudre rapidement tout différend potentiel par des discussions impliquant les personnes qui disposent de l’autorité suffisante et nécessaire pour résoudre ledit différend potentiel. Si les parties sont incapables de trouver une solution à l’amiable pour résoudre la plainte, vous devrez alors signaler la plainte à l’équipe juridique de YapStone à l’adresse Legal@YapStone.com. Tout différend relatif à la facturation ou aux frais doit être signalé dans les quatre-vingt-dix (90) jours de la transaction concernée sans quoi elle sera réputée acceptée de façon permanente de votre part.

12.2 Droit applicable et juridiction

Le présent Accord et les éventuels problèmes, réclamations qui en découlent ou inhérents à celui-ci (qu’ils soient de nature contractuelle ou non contractuelle, comme des réclamations en responsabilité délictuelle, d’une violation de la loi ou d’une règlementation ou autrement), seront régis et interprétés en vertu du droit Irlandais. Tous les réclamations découlant du présent Accord ou inhérents à celui-ci seront soumis à la juridiction exclusive des tribunaux Irlandais, auxquels les Parties se soumettrons de manière irrévocable. Toutes les procédures devront être menées en anglais. Rien dans cet Article 12.2 ne pourra affecter ou limiter vos droits légaux.

13. Divers

13.1 Taxes

Chaque bénéficiaire a la responsabilité de : (i) déterminer, collecter et déclarer toutes les taxes devant être collectées, déclarées ou payées dans le cadre de votre utilisation des Services payants ou de l’entreprise et de l’utilisation de leurs sites; et (ii) de toutes les taxes applicables, y compris sur les ventes, l’utilisation, l’hébergement, sur les biens personnels, sur la valeur ajoutée, d’accise, les droits de douane, les droits à l’importation ou les droits de timbre ou autres taxes et droits imposés par des entités gouvernementales de quelque nature que ce soit et imposés en vertu des transactions traitées dans le cadre du présent Accord, incluant les éventuelles pénalités et les intérêts. YapStone est responsable des taxes basées sur le revenu net de YapStone.

Vous reconnaissez et acceptez que YapStone peut être tenue de percevoir des impôts de votre part en relation avec votre utilisation des Services payants ou des Services; et de verser ces taxes en votre nom (et de signaler tout paiement traité) aux autorités réglementaires ou gouvernementales. Outre les taxes sur la valeur ajoutée (« TVA ») pour les Bénéficiaires des loyers et les Bénéficiaires participants situés en Irlande, YapStone n’est pas responsable de et n’est pas l’entité qui collecte la TVA ou d’autres taxes inhérentes aux paiements. Vous êtes tenu de produire et fournir à YapStone, dans les meilleurs délais, toute documentation requise par l’entité gouvernementale concernée afin que YapStone puisse traiter les paiements en vertu des présentes.

13.2 Modifications apportées au présent Accord

YapStone peut modifier le présent Accord à tout moment en vous fournissant un préavis de trente (30) jours par courriel ou en publiant l’Accord modifié sur un Site YapStone, avec le préavis prenant effet à la date indiquée dans le courriel ou la publication sur le site Web. Le fait de continuer d’utiliser les Services après l’expiration de ladite période de préavis sera considéré comme votre acceptation définitive de l’Accord modifié. Si vous n’êtes pas d’accord avec les modifications apportées, vous devez contacter le Service clientèle de YapStone à l’adresse: serviceclientele@holidayrentpayment.eu pour annuler vos Services et votre compte; ce qui aura également pour effet d’annuler votre accès aux Services. Le présent Accord ne peut être modifié autrement que par le biais d’un accord écrit, signé par vous et par un représentant autorisé de YapStone.

13.3 Notification

Toutes les notifications et autres communications en vertu du présent Accord doivent être faites par écrit et peuvent être effectués au moyen d’un courriel ou d’une publication ou d’une mise à jour sur le site Web de Yapstone. Les avis vous seront envoyés à l’adresse de courriel fournie à YapStone ou telle que modifiée par vous via une notification envoyée à YapStone; ou en effectuant une publication ou une mise à jour sur le site Web de YapStone. Les notifications à YapStone peuvent être effectuées par courriel à l’adresse legal@yapstone.com ou par courrier certifié ou par service de courrier de nuit à l’adresse : Mellview House, M1 Retail Park, Office Unit 7, Second Floor, Drogheda, Co Louth, Irlande.

13.4 Intégralité et divisibilité de l’Accord

Le présent Accord représente la totalité de l’Accord entre vous et YapStone en ce qui a trait à son objet, et remplace tous les accords antérieurs et contemporains, et tout autre accord verbal ou écrit entre les parties inhérents à cet objet. Si une quelconque disposition du présent Accord, ou son application, venait à être jugée invalide ou non applicable, cette disposition sera modifiée en vue d’exprimer autant que possible le même effet économique que la disposition originale et le reste de cet accord restera pleinement en vigueur.

13.5 Survie

Les Articles 4-7 et 10-13 et les Articles garantissant les droits de YapStone survivront à toute résiliation du présent Accord.

14. Concours et prix

En participant à tout concours, offre, promotion, webinaire ou autre événement sponsorisé par YapStone, vous acceptez les conditions spécifiques y afférents. YapStone se réserve le droit de modifier tout concours, offre ou promotion à tout moment.

15. Conditions applicables aux appareils mobiles

Si vous accédez aux Services à partir d’un appareil mobile à l’aide d’une application (« l’Application »), les Conditions générales d’utilisation (« CGU ») qui suivent s’appliquent à vous en plus de ce qui précède :

15.1 YapStone vous accorde le droit d’utiliser l’Application uniquement pour votre usage personnel. Vous devez respecter toutes les lois applicables et à tous les accords avec des tiers applicables (par exemple, votre contrat de service de données mobiles). L’application peut ne pas offrir les mêmes fonctionnalités que le site Web. Le fait de supprimer l’application ne désactive pas ou ne supprime pas votre profil ou votre compte avec YapStone. Veuillez consulter l’Article 9 pour obtenir plus d’informations sur les annulations du Service.

15.2 YapStone possède, ou est titulaire de la licence, de tout droit, titre et intérêt dans son application, incluant tous les droits sous forme de brevet, de droit d’auteur, de secret commercial, de marque déposée et de tous les autres droits de propriété, incluant toutes les demandes, le renouvellements, les extensions, et les restaurations de ceux-ci. Vous ne pouvez pas modifier, adapter, traduire, créer des œuvres dérivées de, décompiler, rétro-concevoir, désassembler, ou autrement tenter d’extraire le code source de toute application; et vous ne retirerez pas, ne masquerez pas et ne modifierez pas l’avis de droit d’auteur, de marques déposées ou autre avis de propriété de YapStone apposés sur, contenus dans ou accessibles sur ou par toute application.

15.3 Politique sur les pays interdits et réglementation en matière de commerce extérieur

L’Application ou sa technologie sous-jacente ne peut être téléchargée vers, ou exportée ou réexportée : (a) vers (ou vers un résident ou un ressortissant de) Cuba, l’Iraq, l’Iran, la Libye, la Corée du Nord, le Soudan, la Syrie ou tout autre pays assujetti à un embargo des États-Unis ou de l’Union européenne; (b) vers quiconque figurant sur la Liste des Ressortissants spéciaux désignés par le Département du Trésor des États-Unis ou sur la Liste des personnes ou entités refusées par le Département du commerce des États-Unis; (c) à toute personne, groupe ou entité interdite assujettie à des sanctions financières de l’Union européenne; et (d) à tout pays, personne, utilisateur final ou entité interdit désigné par les lois américaines en matière d’exportation. Lors de l’utilisation de l’Application, vous avez la responsabilité de respecter les règlements commerciaux et les lois nationales et étrangères applicables.

15.4 Condition inhérentes à l’Application mobile :

(i) Cet Accord est entre vous et YapStone, et non avec la plate-forme d’application mobile proposant l’Application en téléchargement (la « Plate-forme d’application »). La plate-forme d’application n’est pas responsable de l’application ou du contenu de celle-ci.

(ii) YapStone vous accorde une licence non transférable pour utiliser l’Application uniquement sur un appareil que vous possédez ou contrôlez et conformément aux règles d’utilisation énoncées dans les conditions d’utilisation de chaque plate-forme d’application.

(iii) La plate-forme d’application n’a aucune obligation de fournir des services de maintenance et de soutien relatifs à l’Application.

(iv) La plate-forme d’application n’est pas responsable de l’enquête, de la défense, du règlement et décharge de toute réclamation pour violation de la propriété intellectuelle par une tierce partie.

(v) La plate-forme d’application n’est pas responsable de traiter les réclamations présentées par vous ou par une tierce partie inhérentes à l’Application ou à votre possession et/ou utilisation de l’Application, incluant mais sans s’y limiter : (a) les réclamations en responsabilité du produit; (b) toute réclamation selon laquelle l’Application ne se conforme pas aux exigences légales ou réglementaires en vigueur; et (c) les réclamations résultant de lois sur la protection du consommateur ou autre législation similaire.

(vi) Dans la mesure permise par la loi applicable, la plate-forme d’application n’aura aucune autre obligation de garantie à l’égard de l’Application.

(vii) Vos questions, plaintes ou réclamations concernant l’Application peuvent être adressées à l’équipe de YapStone à l’adresse : serviceclienteleAB@holidayrentpayment.co.uk

Veuillez cliquer ici pour télécharger une version PDF de ces conditions.

Payee Terms of Use - French

Payee Terms of Use - Dutch

Gebruiksvoorwaarden Eigenaar/Manager van Eigendom

Voor het laatst bijgewerkt op 24 september 2019

Voor uw gemak hebben we een vertaling van onze Dienstverleningsovereenkomst voor Klanten verstrekt. Deze vertaling is uitsluitend voor informatieve doeleinden en de definitieve versie van deze overeenkomst is de Engelse versie.

Dienstverleningsovereenkomst voor Klanten

Deze Dienstverleningsovereenkomst voor Klanten (deze ‘Overeenkomst’) is tot stand gekomen en gesloten tussen Yapstone International Limited, een naamloze vennootschap volgens Iers recht (die soms zaken doet als HolidayRentPayment) (‘YapStone’) en U of het bedrijf waarvoor U deze voorwaarden accepteert namens (‘U’, ‘Uw’, of ‘Klant’) en is van kracht vanaf de datum dat U het Registratieformulier zoals hieronder gedefinieerd (de‘Ingangsdatum’) hebt ingediend. Als U het Registratieformulier namens een bedrijf heeft ingezonden, vertegenwoordigt en garandeert U dat U deze Overeenkomst met YapStone aangaat namens dat bedrijf, dat U deze genoemde voorwaarden accepteert namens dat bedrijf, en dat U een kopie van de Overeenkomst heeft ontvangen. U moet alle voorwaarden zorgvuldig doorlezen. De voorwaarden vormen een juridisch bindende overeenkomst tussen U en YapStone.

DOOR EEN AANVRAAGFORMULIER TE ONDERTEKENEN EN IN TE DIENEN OF DOOR TE KLIKKEN OP ‘IK GA AKKOORD’ EN HET ONLINE REGISTRATIEFORMULIER IN TE VULLEN (het aanvraagformulier en het online registratieformulier vormen samen het ‘Registratieformulier’), GAAT U ERMEE AKKOORD DAT U BENT GEBONDEN AAN DEZE OVEREENKOMST, HET VOLLEDIGE BELEID, KENNISGEVINGEN EN ANDERE INHOUD VAN DE WEBSITES VAN YAPSTONE, INCLUSIEF, ZONDER BEPERKING, WWW.HOLIDAYRENTPAYMENT.EU EN/OF WWW.YAPSTONE.COM/LEGAL IN DE ‘YAPSTONE INTERNATIONAL LTD. OVEREENKOMST’ SUBPARAGRAAF EN HET PRIVACYBELEID VAN YAPSTONE TE VINDEN OP https://www.yapstone.com/globa..., OF EEN ANDERE WEBSITE DIE WORDT BEHEERD DOOR YAPSTONE EN ELK SUBDOMEIN VAN DEZE WEBSITES OF EEN MOBIELE APPLICATIE VOOR DERGELIJKE WEBSITES (samen de ‘Website’). Voor doeleinden van deze Overeenkomst hebben begrippen met een hoofdletter die in deze Overeenkomst worden gebruikt de betekenis die daaraan in deze Overeenkomst wordt gegeven, behalve als hierin uitdrukkelijk anders is gedefinieerd.

Achtergrond:

• YapStone biedt online elektronische betaaldiensten aan die de betaling mogelijk maakt van huur op korte en lange termijn, deposito’s, accommodatiebelasting (zoals gedefinieerd in paragraaf 1.1E) en andere huurgerelateerde kosten (samen ‘Huurkosten’) in de verhuursector, tussen eigenaren/beheerders en de personen die het eigendom willen huren en daar als gasten (de ‘Gast(en)’) willen verblijven en een dergelijke facilitering kan worden gedaan van de applicatie-interface van YapStone (gezamenlijk de ‘Diensten’);
• U bezit, onderverhuurt en/of beheert de onroerend goedeigendommen zoals vermeld op het Registratieformulier en andere formulieren (samen ‘Formulieren’) die zijn ingediend bij YapStone (‘Eigendom’ of ‘Eigendommen’); en
• Als Gast bent U Huurkosten verschuldigd als gevolg van een contract afgesloten tussen U en de Gast, en U wilt dat YapStone de verschuldigde Huurkosten incasseert volgens de algemene voorwaarden zoals uiteengezet in deze Overeenkomst.

Deze Overeenkomst verwijst naar referenties,in de onderstaande volgorde van prioriteit:

1. Elke overeenkomst vereist door een Overnemende Partij zoals hieronder gedefinieerd of Kaartnetwerk zoals hieronder gedefinieerd;
2. Paragrafen 1 tot en met 12 van deze Overeenkomst; en
3. Het Registratieformulier, het eigendomconfiguratieformulier, bankwijzigingsformulier en alle andere informatie of het formulier dat door U aan YapStone wordt verstrekt (samen ‘Formulieren’).

U en YapStone komen het volgende overeen:

1. SERVICES

1.1 Relatie met YapStone. U benoemt hierbij YapStone (en Overnemende Partij) als Uw beperkte agent voor het beperkte doel van het namens U ontvangen, incasseren, faciliteren, verzenden en/of verwerken van Betalingen (zoals bepaald in Paragraaf 1.3) van Gasten die Betalingen aan U verrichten en om geld naar U te verzenden. U erkent en gaat akkoord dat:

1. Ontvangst van geld van Gasten door YapStone (en door YapStone’s Overnemende Partij) namens U in verband met Servicetransacties wordt beschouwd als ontvangst van geld van Gasten door U en zal voldoen aan de verplichtingen van de Gast ten opzichte van U voor het bedrag van de toepasselijke betaling door de Gast, zelfs als YapStone nalaat dergelijke geld ontvangen van de Gast over te maken.
2. In aanvulling op het voorgaande, waar U contractueel gemachtigd bent om Betalingen te ontvangen of te incasseren namens een eigenaar of waar Uw huur- of een andere overeenkomst met een Gast bepaalt dat betalingen aan U moeten worden gedaan als de agent van de eigenaar of vereniging van huiseigenaren, en U de Services gebruikt om Huurbetalingen aan U of eigenaren van onroerend goed te ontvangen, te incasseren en/of te verzenden waarvoor U services voor onroerendgoedbeheer (gezamenlijk ‘Begunstigde(n)’ ontvangt. U garandeert en verklaart tegenover YapStone dat U over alle vereiste macht, autorisatie en autoriteit beschikt om, onder andere, en hierbij (i) YapStone aanwijst als de agent van de Begunstigde voor het beperkte doel van het ontvangen, incasseren, faciliteren en/of verzenden van Betalingen namens elke Begunstigde van Gasten die Betalingen doen aan de Begunstigde; en (ii) akkoord gaat, namens elke Begunstigde, dat ontvangst van geld van Gasten door YapStone (en/of de Overnemende Partij van YapStone) namens Begunstigde in verband met Servicetransacties (a) wordt beschouwd als ontvangst van geld van Gasten door de Begunstigde en (b) zal voldoen aan de verplichtingen van een Gast ten opzichte van de Begunstigde voor het bedrag van de toepasselijke Betaling door de Gast, zelfs als YapStone of U nalaat dergelijk geld ontvangen van Gasten over te maken. Waar de bepalingen van deze Paragraaf 1.1.A.1 van toepassing zijn, worden onderstaande verwijzingen als erkenningen, overeenkomsten, bevestigingen, machtigingen, toestemmingen namens U en namens de Begunstigde beschouwd.
3. YapStone of zijn aangesteld zal Gasten een ontvangstbewijs en alle andere informatie verstrekken die door de toepasselijke wetgeving is vereist om te bevestigen dat de betaling is uitgevoerd op de toepasselijke datum. U erkent dat YapStone geen bank of een andere gecharterde depositaire instelling is. U erkent ook dat geld ontvangen door YapStone kunnen worden vermengd met geld van anderen namens wie YapStone Betalingen incasseert en wordt aangehouden door YapStone (of diens dienstverlener) namens en ten behoeve van U of de Begunstigde, zoals van toepassing, in één of meer gepoolde rekeningen bij één of meer verzekerde banken. Geld dat op een gepoolde rekening worden aangehouden, kan in aanmerking komen voor een doorlopende verzekering,wat betekent dat Uw saldo is verzekerd tot het maximum van de regeling. Wat U en YapStone betreft, kan YapStone naar eigen goeddunken beslissen over het opzetten en onderhouden van een gepoolde account. YapStone zal geld dat deze op manier wordt aangehouden niet gebruiken voor bedrijfsdoeleinden van YapStone. U ontvangt geen rente of andere inkomsten op geld die YapStone voor of namens U aanhoudt.
4. YapStone kan Betalingstransacties indienen bij een Kaartnetwerk of Overnemende Partij (elk zoals hieronder gedetineerd) en namens U geld ontvangen van een Kaartnetwerk of Overnemende Partij.
5. YapStone kan elke Gast om welke reden dan ook de mogelijkheid bieden om de Services te gebruiken.
6. Naast alle Betalingen van Gasten met betrekking tot Huur, waar vereist door de toepasselijke wetgeving, machtigt U YapStone ook om van elke Gast te incasseren en namens U aan de toepasselijke plaatselijke belastingdienst accommodatie, bezetting, hotel, doorreis, verkoop en gebruik, of vergelijkbare belastingen (‘Verblijfsbelastingen’) af te dragen.
7. Terugbetalingen; Borgsom. U moet een Terugbetaling starten door Uw Terugbetalingsinstructies aan YapStone te communiceren. Als U zich echter inschrijft of bent ingeschreven voor een automatisch programma voor Terugbetaling van een borgsom, waarbij U YapStone hebt gemachtigd om automatisch Borgsommen aan Betalers/Gasten terug te betalen, machtigt U YapStone om: (i) de borgsommen aan te houden totdat U dergelijk geld claimt; of (ii) de borgsommen aan te houden en een Terugbetaling van een dergelijke borgsom namens U uit te voeren in overeenstemming met de programmaparameters.

1.2 Uw Verantwoordelijkheden; Overnemende Partijrelatie; Kaartnetwerken. Tijdens de Duur van deze Overeenkomst worden de Services geleverd door YapStone in samenwerking met verkopers of andere verkrijgers en hun respectieve aangewezen ondersteunende bank(en) (samen ‘Overnemende Partij(s)’). U stemt ermee in om te voldoen aan alle beleidsregels van YapStone met betrekking tot de Services en alle toepasselijke operationele voorschriften en andere regels (samen ‘Bedrijfsvoorschriften’) van de kaartschema’s (zoals Visa, MasterCard, Discover, American Express, Carte Bleue (samen ‘Kaartnetwerken’)) en Bankoverschrijvingssystemen (de Single European Payments Area van de Europese Unie (‘SEPA’) en/of de Bankers Automated Clearing Services van het Verenigd Koninkrijk (‘BACS’), evenals andere toepasselijke schema’s voor betalingen rechtstreeks van de ene bankrekening naar de andere (‘Automatische Incassosystemen’) en alle toepasselijke federale, staats-, provinciale, districts- of lokale wetten, regels, voorschriften en regelgevende richtlijnen met betrekking tot de bedrijfsvoering. U stemt ermee in en erkent dat de Kaartnetwerken en Automatische Incassosystemen zich het recht voorbehouden om de Bedrijfsvoorschriften te wijzigen zonder U in kennis te stellen. Als U ervoor kiest om alleen bepaalde soorten Kaarten te accepteren, is het Uw verantwoordelijkheid om correct aan te geven welke Kaarten worden geaccepteerd.

1.3 Betalingen van Huur en Financieringstijdlijn. Tijdens de Duur van deze Overeenkomst stellen de Services van YapStone gekwalificeerde Gasten in staat Huurbetalingen aan U of de Begunstigde te doen met behulp van de betaalkanalen zoals uiteengezet in Paragraaf 2, waaronder creditcards, betaalpassen (gezamenlijk ‘Kaarten’) en afhankelijk van beschikbaarheid, SEPA, BACS of andere methoden voor elektronische overboeking van bankrekeningen (gezamenlijk ‘Automatische Incasso’) (Kaarten en Automatische Incasso zijn gezamenlijk ‘Betalingen’. Na ontvangst van het Registratieformulier zal YapStone Uw aanvraag beoordelen en bepalen of deze U de Services kan aanbieden en de manier waarop deze naar eigen goeddunken Betalingen van Huur zal regelen.

Onder voorbehoud van vertragingen bij de bankverwerking en eventuele fraude of risico’s opgelopen door YapStone, ontvangt U normaal gesproken de Betaling van de Gast (onder aftrek van de van toepassing zijnde Vergoedingen en inhoudingen zoals uiteengezet in deze Overeenkomst) binnen 2-3 werkdagen na de dag waarop de Betaling plaatsvindt op de rekeningen van YapStone op Uw bankrekening in overeenstemming met de voorwaarden van deze Overeenkomst.

YapStone kan de tijdlijn van Uw afwikkeling op elk moment tijdens de Duur van deze Overeenkomst wijzigen; echter op voorwaarde dat U van dergelijke wijzigingen op de hoogte wordt gesteld.

1.4 Afwikkeling. Overnemende Partij zal alle Kaart- en Automatische Incassotransacties voor YapStone en U verwerken. U stemt ermee in dat de afwikkeling van het geld op de aangewezen bankrekening van YapStone de Overnemende Partij van zijn afwikkelingsverplichtingen jegens U ontheft en dat elk geschil met betrekking tot de ontvangst of het bedrag van de afwikkeling tussen YapStone en U zal zijn.

1.5 Autorisatie voor Bij- en Afschrijvingen. U machtigt hierbij YapStone om op de bankrekeningen genoemd op de toepasselijke formuleren bij en af te schrijven. Deze autorisatie omvat die bankrekeningen waar U houder van bent of een individuele Begunstigde voor de volgende doeleinden:

(i) om Betalingen bij te schrijven of zoals door U aangegeven;

(ii) om andere door Cliënt verschuldigde bedragen bij te schrijven;

(iii) om eventuele Terugboekingen of Terugbetalingen af te schrijven; en,

(iv) om eventuele vergoedingen, kosten of andere bedragen die U aan YapStone verschuldigd bent, af te schrijven.

U verklaart dat U het wettelijk recht, de bevoegdheid, macht en autoriteit hebt om YapStone te machtigen om op dergelijke bankrekeningen af en bij te schrijven. U erkent dat als U het vermogen van YapStone belemmert om van dergelijke bankrekeningen af te schrijven, YapStone de Services zonder kennisgeving kan opschorten of beëindigen. U stemt er hierbij mee in dat te allen tijde gedurende de duur van de Overeenkomst dat de bankrekeningen die bij YapStone zijn aangemeld tijdens de Registratievereisten (of een andere enkele bankrekening die U YapStone informeert onder de voorwaarden van deze Overeenkomst) operationeel zijn en een Toestemming voor Automatische Incasso ten gunste van YapStone heeft. In het bijzonder machtigt U YapStone tot het gebruik van:

(i) Uw bankrekeningen voor het storten van Betalingen (onder aftrek van toepasselijke Vergoedingen en inhoudingen zoals uiteengezet in deze Overeenkomst); en

(ii) het recht tot Automatische Incasso om toepasselijke Vergoedingen, terugboekingen en terugbetalingen van Betalingen aan YapStone te doen (inclusief, maar niet beperkt tot annuleringen van Gasten).

1.6 Uw Gebruik van de Services. U stemt ermee in dat de Services uitsluitend worden gebruikt voor het incasseren en betalen van Huurprijzen en voor geen enkel ander doel. Cliënt verklaart en garandeert dat hij voldoet aan alle toepasselijke wetgeving met betrekking tot eigendomsbeheer, boekingen van vakantiewoningen of andere producten of diensten die worden geleverd door Cliënten of Begunstigden, en dat hij de wettelijke bevoegdheid heeft om de Eigendommen te bezitten, beheren, verhuren of onderverhuren en YapStone Betalingen te laten incasseren in verband met de Eigendommen; en als Cliënt op verzoek van YapStone niet in staat is om dergelijke autoriteit te tonen, kan YapStone de Services opschorten of beëindigen en kan deze de overeenkomstige Betalingen aan Betaler terugbetalen of inhouden.

Bovendien, wetende dat YapStone van plan is om te vertrouwen op de hierin opgenomen overeenkomsten, verklaringen en garanties, geldt het volgende: U (i) erkent en stemt ermee in dat U verplicht bent om aan de eigenaars van onroerend goed, waarvoor U diensten verricht,bepaald geld te betalen dat YapStone aan U heeft uitbetaald; (ii) verklaart en garandeert dat U over all benodigde licenties en vergunningen beschikt om services voor onroerendgoedbeheer uit te voeren en om geld van Yapstone te incasseren namens verhuurders of eigenaren van onroerend goed; (iii) verklaart en garandeert dat U naar behoren bent gemachtigd als de agent van de eigenaar van het onroerend goed namens wie U een contract aangaat voor het incasseren van Huurbetalingen door Yapstone; (iv) verklaart en garandeert dat U maandelijks aan YapStone een rapport verstrekt waarin elk onroerend goed waarvoor YapStone geautoriseerd is om diens diensten te verlenen, en dat U YapStone alle rapporten of verklaringen verstrekt die U verstrekt aan een verhuurder of eigenaar in verband met dergelijke eigendommen op verzoek van YapStone.

YapStone en diens Overnemende Partijs hebben het recht om Uw administratie, boeken, rekeningen, alle vouchers, bestanden en al het andere materiaal met betrekking tot elk eigendom, waar YapStone Services voor verleend, te controleren en onafhankelijk te onderzoeken, niet meer dan twee (2) keer per jaar, na een redelijke kennisgeving, om ervoor te zorgen dat U voldoet aan de voorwaarden van deze Overeenkomst.

1.7 Wijzigingen van de Services. Wanneer YapStone bepaalt dat het noodzakelijk is om de integriteit van de Website, de Services of de activiteiten ervan te beschermen, om schade aan anderen te voorkomen of om te voldoen aan de toepasselijke wet- of regelgeving, heeft YapStone het recht, zonder kennisgeving of aansprakelijkheid, (i) om de Services of Website te wijzigen, op te schorten of stop te zetten, en (ii om beperkingen op te leggen aan functies of de toegang tot de Services en Website; op voorwaarde dat YapStone de Services of de Website niet anderszins zal wijzigen op een manier, die naar eigen goeddunken, Uw gebruik hiervan aanzienlijk nadelig zal beïnvloeden, zonder U ten minste tien (10) dagen vooraf op de hoogte te stellen van een dergelijke wijziging.

Daarnaast kan YapStone van tijd tot tijd zonder voorafgaande kennisgeving de Services of Website wijzigen. Als YapStone echter naar eigen goeddunken bepaalt dat een dergelijke wijziging het gebruik door de Cliënt van de Services of Website aanzienlijk nadelig zou beïnvloeden, zal YapStone U per e-mail of door plaatsing op het Juridische Gedeelte van de Website op de hoogte stellen van een dergelijke wijziging.

1.8 Verstrekking van Informatie. U houdt alle informatie op de Formulieren actueel, inclusief, maar niet beperkt tot, alle bankrekeninggegevens. U zult ook alle andere informatie verstrekken die redelijkerwijs van tijd tot tijd door YapStone kan worden gevraagd, of anderszins als nodig is om de Services uit te voeren. U erkent dat het niet bijwerken van dergelijke informatie ertoe kan leiden dat Betalingen verkeerd worden uitgevoerd, vertraagd of aan de Gast worden geretourneerd. YapStone is in geen geval aansprakelijk voor schade die direct of indirect het gevolg is van Uw verzuim actuele en juiste informatie te verstrekken.

1.9 Relatie tussen YapStone, Begunstigden en Cliënt. De Cliënt erkent en stemt ermee in dat YapStone geen partij is in Uw overeenkomst met een Gast of Begunstigde met betrekking tot het beheer van onroerend goed, boekingen van vakantiewoningen of andere producten of diensten die worden geleverd door Klanten of Begunstigden. Daarom stemt U in het geval van een geschil tussen U, een Gast, of een Begunstigde om een andere reden dan de uitvoering van de Services van YapStone ermee in YapStone, diens gelieerde ondernemingen en diens functionarissen, directeuren, agenten, medewerkers en andere vertegenwoordigers schadeloos te stellen, te verdedigen en vrij te waren van claims met betrekking tot het geschil.

2. VERGOEDINGEN EN INCASSEREN VAN VERGOEDINGEN

2.1 Vergoedingen. U betaalt YapStone vergoedingen zoals uiteengezet in het vergoedingenschema ‘(Vergoedingen’). YapStone behoudt zich het recht voor om eventuele vergoedingen te wijzigen na met een kennisgeving van tien (10) dagen aan U. U bent verantwoordelijk voor het openbaar maken van alle vergoedingen die U aan die Gast in rekening brengt. Als er een geschil ontstaat met betrekking tot niet-openbaarmaking van vergoedingen die U Gasten in rekening brengt, bent U ten opzichte van YapStone aansprakelijk voor eventuele daaruit voortvloeiende terugboekingen of terugbetalingen. U machtigt hierbij YapStone om automatisch alle verschuldigde vergoedingen in mindering te brengen op de door YapStone geïnde Betalingen, evenals Vergoedingen met betrekking tot Terugboekingen en Terugbetalingen (zoals hieronder gedefinieerd) voorafgaand aan afwikkeling op Uw bankrekeningen. Naast de hieronder vermelde vergoedingen bent U ook verantwoordelijk voor eventuele sancties of boetes die worden opgelegd door een Overnemende Partij, Kaartnetwerken of een andere instanties die voortvloeien uit het gebruik van de Services door de Cliënt op een manier die niet is toegestaan door deze Overeenkomst, Bedrijfsvoorschriften of Overnemende Partij-regels en voorschriften.

2.2 Recht op Verrekening. Voor zover wettelijk toegestaan, machtigt U Yapstone om, zonder kennisgeving, van enige betaling aan U of Begunstigde alle bedragen in te houden die U aan YapStone verschuldigd bent, inclusief maar zonder beperking: (i) Door U verschuldigde Vergoedingen en (ii) bedragen die U aan YapStone verschuldigd bent in verband met enige Terugboeking, Terugbetaling of andere aanpassing van eerdere Betalingen.

2.3 Inningsacties. Niettegenstaande anders hierin, als U de verschuldigde bedragen niet betaald aan YapStone uit deze Overeenkomst, behoudt YapStone zich het recht voor, zelf of door een derde incassobureau, een inningsactie te starten tegen U om dit geld terug te krijgen. YapStone kan rente over onbetaalde bedragen in rekening brengen die ten minste dertig (30) dagen achterstallig zijn tegen een jaarlijkse rente van tien procent (10%), of het maximum tarief toegestaan door de toepasselijke wet De rente wordt berekend op dagbasis vanaf de vervaldatum tot het verschuldigde bedrag volledig is betaald. In dat geval gaat U akkoord met het betalen van alle kosten en uitgaven, met inbegrip van, zonder beperking, redelijke advocatenvergoedingen en andere uitgaven, die door of namens YapStone in verband met de inningsactie zijn gemaakt.

3. ACCEPTATIEBELEID; TERUGBOEKINGEN EN TERUGSTORTINGEN

3.1 Acceptatiebeleid; Klant Due Diligence, Fraude en Risicobeoordelingen. Om YapStone in staat te stellen te voldoen aan anti-terrorisme, financiële diensten en andere toepasselijke wet- en regelgeving en de vereisten van Ken Uw Klant (‘KYC’), opgelegd door de Kaartnetwerken en Overnemende Partijs, moet U YapStone informatie over U, Uw aandeelhouders verstrekken, Uw activiteiten en de Eigenschappen. U garandeert onvoorwaardelijk dat alle informatie die U YapStone verstrekt waar, correct en actueel is, en erkent dat YapStone op dergelijke informatie vertrouwt bij het tot stand brengen van deze Overeenkomst en bij het leveren van de Services. U machtigt YapStone om de door U verstrekte informatie te verzamelen en te verifiëren (inclusief informatie vermeld op de Formulieren). YapStone zal deze informatie gebruikten voor het uitvoeren van due diligence bij klanten, identiteitsverificatie en diverse beoordelingen inzake het acceptatiebeleid, fraude en kredietrisico’s. U erkent dat YapStone continu Uw transacties via de Services zal volgen om verdachte activiteiten te identificeren om fraude en het witwassen van geld te voorkomen, op te sporen en af te schrikken, en om de integriteit van diens systemen en activiteiten te beschermen. U erkent verder dat YapStone als gevolg van dergelijke monitoring mogelijk extra due diligence vereist (inclusief informatie over de eigenschappen, Uw financiële overzichten en aanvullende informatie over Gasten of Begunstigden) met betrekking tot U om ervoor te zorgen dat U in aanmerking blijft komen voor de Services. YapStone kan de Services onmiddellijk opschorten of beëindigen en kan eventuele overeenkomstige Betalingen aan de Gast inhouden of terugbetalen bij het ontstaan van één van de volgende gebeurtenissen: (i) als U niet in aanmerking komt voor de Services op basis van het beleid van YapStone, (ii) YapStone redelijkerwijs vermoedt dat U de toepasselijke wetgeving hebt geschonden (iii) als U de gevraagde informatie niet tijdig verstrekt.

3.2 Adequate Beveiliging; Reserve. Als voorwaarde om U steeds Services te blijven verlenen, stemt U ermee in dat YapStone op elk moment een garantie of andere vorm van voldoende beveiliging kan verlangen, waaronder het verplicht stellen van een reserverekening (een ‘Reserve’) bij YapStone of Cliënt verzoeken om specifieke soorten verzekeringen op de Eigendommen te verkrijgen. YapStone kan de Reserve instellen voor een bedrag dat redelijkerwijs noodzakelijk is om diens risico of het risico van de Overnemende Partij in verband met het leveren van de Service aan U te dekken (inclusief maar niet beperkt tot verwachte Terugboekingen of kredietrisico). De Reserve kan naar eigen goeddunken van tijd tot tijd worden verhoogd, verlaagd of verwijderd. U stemt ermee in dat YapStone de Reserve kan financieren uit Betalingen aan U onder deze Overeenkomst en YapStone het recht kan verlenen om zonder voorafgaande kennisgeving opnames of afschrijvingen uit de Reserve te doen om bedragen te incasseren die aan YapStone verschuldigd zijn op grond van deze Overeenkomst. U verleent YapStone een zekerheidsbelang in en een pandrecht op alle fondsen in een Reserve. U zult alle aanvullende documentatie uitvoeren die YapStone nodig heeft om een dergelijk veiligheidsbelang te perfectioneren. Dit veiligheidsbelang blijft bestaan zolang YapStone geld in de Reserve aanhoudt. U erkent en stemt ermee in dat alle rente of andere inkomsten die aan de Reserve toekomen of kunnen worden toegerekend aan YapStone zullen toebehoren.

3.3 Terugboekingen en Terugstortingen. Elke Betaling door een Gast is onderworpen aan het recht van (i) ‘Terugbetaling’ (het recht van de houder van een bankrekening om het geld retour te vragen door middel van terugbetaling, teruggave, terugboeking, intrekking, verzoek tot annulering of anderszins) voor een transactie die bijvoorbeeld door een bank is gefinancierd als gevolg van vermoedelijk ongeautoriseerd gebruik van een bankrekening of onvoldoende saldo of (ii) ‘Terugboeking’ (het recht van creditcardhouders om een claim voor terugbetaling in te dienen bij hun Kaartuitgever als gevolg van bijvoorbeeld fraude of ontevredenheid over een aankoop). Deze rechten bestaan tussen de betalers/rekeninghouders en hun bank of Kaartuitgevers. U erkent en gaat ermee akkoord dat U verantwoordelijk bent voor een Terugboeking of Terugvordering van een Betaling, plus de toepasselijke vergoeding van de Terugboeking en Terugbetaling, ongeacht de reden voor de Terugboeking of Terugbetaling. In het geval van een Terugboeking of Terugbetaling van een Betaling door een rekeninghouder is YapStone gemachtigd om zonder kennisgeving een dergelijk bedrag plus eventuele vergoedingen in verband met de Terugboeking of Terugbetaling terug te vorderen van Uw bankrekening of een dergelijk bedrag in te houden van een Betaling die aan U of Begunstigde verschuldigd is. YapStone is niet verplicht om een incasso-actie tegen een Gast of rekeninghouder uit te voeren en daarom is de verplichting van YapStone om door YapStone geïncasseerde bedragen over te maken beperkt tot geld dat YapStone daadwerkelijk heeft ontvangen en dat niet is onderworpen aan Terugboeking of Terugbetaling.

Met betrekking tot Terugboekingen kan YapStone naar eigen goeddunken de Cliënt helpen om de geldigheid van de Terugboeking namens U en ten laste van U te betwisten. U stemt ermee in om met YapStone samen te werken en alle informatie te verstrekken die redelijkerwijs door YapStone kan worden gevraagd bij diens onderzoek. U machtigt YapStone om informatie over een Terugboeking te delen met de Gast en de rekeninghouder, de financiële instelling van de rekeninghouder en Uw financiële instelling om een Terugboeking te onderzoeken of te bemiddelen. Als de Terugboeking in Uw voordeel wordt opgelost en YapStone in het bezit is van het toepasselijke geld, stort YapStone dit op Uw aangewezen bankrekening. Als een Terugboekingsgeschil niet in Uw voordeel wordt opgelost of U ervoor kiest om de Terugboeking niet te betwisten, doet U afstand van Uw recht op terugbetaling. U erkent dat Uw nalaten om YapStone tijdig bij te staan bij het onderzoeken van een transactie ertoe kan leiden dat U het geschil inzake de Terugboeking of Terugbetaling verliest. U erkent dat beslissingen inzake een Terugboeking en Terugbetaling worden genomen door de betreffende bank, Kaartnetwerken, of Automatische Incassosystemen en dat alle uitspraken met betrekking tot de geldigheid van de Terugboeking of Terugbetaling uitsluitend naar goeddunken van de betreffende bank, Kaartnetwerken of Automatisch Incassosysteem zijn gedaan.

3.4 Overmatige Terugboekingen/Terugbetalingen. Als YapStone naar eigen goeddunken bepaalt dat u een overmatig aantal Terugboekingen of Terugbetalingen heeft opgelopen, kan YapStone zonder kennisgeving: (i) de Vergoedingen verhogen, (ii)U verplichten een Reserve te maken, (iii) Betalingen aan U uitstellen en/of (iv) de levering van Services aan U opschorten.

3.5 Financiële gegevens. U stemt ermee in om binnen dertig (30) dagen na het einde van het kwartaal YapStone niet-geauditeerde financiële gegevens te verstrekken en ten minste jaarlijks geauditeerde financiële gegevens te verstrekken. YapStone behoudt zich het recht voor om de toegang tot de Services te beëindigen, op te schorten of te beperken op basis van de beoordeling door YapStone van dergelijke financiële gegevens, en/of in het geval YapStone uw materiële informatie niet kan verkrijgen of verifiëren. In het geval dat Uw toegang tot de Services zo wordt beëindigd, opgeschort of beperkt op basis van informatie in de financiële gegevens zal YapStone u schriftelijk op de hoogte brengen in overeenstemming met de toepasselijke wetgeving.

4. VEILIGHEID VAN GEGEVENS EN PRIVACY

4.1 Veiligheid van gegevens Uw persoonsgegevens kunnen worden gebruikt, opgeslagen en gedeeld zoals uiteengezet in het YapStone Internationaal Privacybeleid dat van tijd tot tijd door YapStone kan worden bijgewerkt en hierbij als referentie wordt opgenomen. U erkent uitdrukkelijk dat Uw gegevens kunnen worden verwerkt en opgeslagen in Zwitserland, de Filippijnen, India en de Verenigde Staten van Amerika. YapStone is niet verantwoordelijk voor ongeautoriseerd gebruik of toegang tot de persoonsgegevens of financiële gegevens van de Gast door U, Uw medewerkers of andere aan U gelieerde partijen. YapStone kan alle informatie gebruiken die is vermeld bij de uitvoering van de Services of de werking ervan in overeenstemming met diens Internationaal Privacybeleid. Bovendien stemt u ermee in dat YapStone dergelijke informatie mag gebruiken voor wettige doeleinden, waaronder marketing (afhankelijk van de toestemmingen die U anders zou kunnen verstrekken) en het afleiden van statistieken met betrekking tot diens Website en de Services zoals verder beschreven in het YapStone International Privacybeleid. U stemt ermee in dat Gastgegevens alleen toepasselijk zijn voor Uw geautoriseerde medewerkers en gecontracteerde partijen, wiens toegang beperkt is tot degenen met een need-to-know die zijn gebaseerd op hun taakverantwoordelijkheden en dat U en zij alle toepasselijke wetgeving met betrekking tot het gebruik van dergelijke informatie zullen naleven. U stemt er verder mee in dat YapStone niet verantwoordelijk is voor enig niet-geautoriseerd gebruik of toegang tot de persoonsgegevens of financiële gegevens van de Gast door U, Uw medewerkers, andere aan U gelieerde partijen (zoals gecontracteerde partijen, verkopers, leveranciers, genodigden, agenten) of enige persoon die dergelijke gegevens gebruikt of opent via U of Uw systemen. U stemt ermee in om te voldoen aan alle toepasselijke normen voor gegevensbeveiliging (inclusief het niet opslaan van gegevens van de Gastkaart), zoals vereist door de wet of regelgevende instantie, de Bedrijfsvoorschriften, enige Verwerker, of de normen voor gegevensbeveiliging van de betaalkaartindustrie (Payment Card Industry Data Security Standards ‘PCI DSS’), inclusief de instelling van toegangsbeperkingen en strikte wachtwoordvereisten. U moet jaarlijks de PCI DSS-conformiteit certificeren. Op verzoek van YapStone verstrekt U YapStone ook alle documentatie die redelijkerwijs vereist is om dergelijke naleving te valideren. U en YapStone komen ook overeen dat er alleen gebruik wordt gemaakt van PCI-compatibele dienstverleners in verband met de opslag of verzending van ‘Betalingsgegevens’ gedefinieerd als een rekeningnummer, vervaldatum en de CVV2 van de kaarthouder. U stemt ermee in om nooit CVV2-gegevens op te slaan. Informatie op de PCI DSS kan worden gevonden op de website van de PCI Council – www.pcisecuritystandards.org – en U stemt ermee in om aan deze normen te voldoen.

4.2 Privacy – Gebruik van Informatie. U garandeert dat alle informatie die door U aan YapStone is verstrekt met de vereiste toestemming, inclusief de toestemming voor het gebruik van dergelijke informatie door YapStone in overeenstemming met het YapStone Internationale Privacybeleid. Op verzoek van YapStone dient U het bewijs van dergelijke toestemming te leveren. U erkent en stemt er uitdrukkelijk mee in dat YapStone of diens externe dienstverleners en partners (inclusief Overnemende Partij, de Kaartnetwerken en Automatisch Incassosysteem) de informatie kunnen gebruiken die is verzameld bij de uitvoering van de Services of de werking van de Websites in overeenstemming met het YapStone Internationale Privacybeleid en toepasselijke wetgeving en kunnen marketingcampagnes en promoties omvatten (afhankelijk van de toestemmingen die U anders verstrekt) en statistische analyses.

4.3 Toestemming elektronisch ondertekenen. YapStone en diens gelieerde ondernemingen en externe dienstverleners moeten U mogelijk bepaalde schriftelijke communicatie, kennisgevingen, overeenkomsten, factuurafschriften en/of openbaarmakingen (‘Communicatie’) betreffende de Services verstrekken. Uw instemming met deze Toestemming Elektronisch Ondertekenen bevestigt Uw vermogen en toestemming om elektronisch Communicatie van YapStone, diens gelieerde ondernemingen en diens externe dienstverleners te ontvangen, in plaats van op papier, en voor het gebruik van elektronische handtekeningen in onze relatie met U (‘Toestemming’). Als U ervoor kiest om niet akkoord te gaan met deze Toestemming of als U Uw toestemming intrekt, is het mogelijk dat U de Services niet mag gebruiken.

5. INTELLECTUEEL EIGENDOM

5.1 Intellectuele eigendomsrechten. Wat YapStone en U betreft, is YapStone te allen tijde de exclusieve eigenaar van de Services, de Website en al het andere materiaal dat YapStone kan gebruiken of verstrekken in verband met de implementatie en werking van de Services of de Website, evenals alle huidige en toekomstige octrooirechten, auteursrechten, handelsmerken, fabrieksmerken en logorechten, maskeerwerkrechten, handelsgeheimrechten, databaserechten, morele rechten en alle andere intellectuele en eigendomsrechten van welke aard dan ook waar ter wereld (ongeacht of dit geregistreerd of geperfectioneerd is) met betrekking tot het voorgaande. Voor de duidelijkheid, U verwerft geen rechten, titels en belangen in en voor: (i) alle uitvindingen, methoden, processen, technologie en auteursrechten die Yapstone heeft ontwikkeld, bedacht, beperkt tot de praktijk of anderszins verworven; (ii) eventuele wijzigingen, verbeteringen en afgeleide werken daarvan; en (iii) alle intellectuele eigendomsrechten met betrekking tot het voorgaande.

U zult de broncode van de Website, de Services of enig ander intellectueel eigendom van YapStone niet wijzigen, aanpassen, vertalen, afgeleide werken voorbereiden, decompileren, reserve engineeren, demonteren of anderszins proberen de broncode af te leiden.

In elk geval zult U de naam of handelsmerken van YapStone in geen enkel persbericht of promotiemateriaal gebruiken zonder de voorafgaande schriftelijke toestemming van YapStone. U verleent YapStone een beperkte, niet- exclusieve, royaltyvrije, betaalde licentie om Uw naam en handelsmerken te gebruiken voor het enige doel van het aanbieden of aanbieden van marketing (inclusief reclame, promoties en verkoopliteratuur) van de Services aan Uw Gasten of potentiële gasten.

6. AANSPRAKELIJKHEID

6.1. Uw Aansprakelijkheid. U bent aansprakelijk ten opzichte van YapStone, de Overnemende Partij en hun respectieve moedermaatschappijen en dochterondernemingen en de directeuren, functionarissen, medewerkers en agenten van elke (‘YapStone Partijen’) voor enige en alle Claims (zoals hieronder gedefinieerd) die voortvloeien uit of verband houden met (i) Uw gebruik of het gebruik van een Gast van de Eigendommen, Diensten of Website; (ii) enige schending (of, alleen voor de verdediging van verplichtingen, eventuele vermeende schendingen) van deze Overeenkomst door U of enige schending van Uw vertegenwoordigingen, garanties, of verplichtingen zoals uiteengezet in deze Overeenkomst; of (iii) Uw nalatigheid, fraude, wanvoorstelling, opzettelijk wangedrag of inbreuk op de rechten van een persoon of entiteit. YapStone zal U onverwijld schriftelijk op de hoogte stellen van dergelijke Claims. Zonder afbreuk te doen aan het voorgaande, zult U de YapStone-Partijen schadeloos stellen, verdedigen en vrijwaren van alle Claims die voortvloeien uit of verband houden met Uw schending of de schending van Uw Gast van de rechten van een persoon of entiteit.

6.2. Aansprakelijkheid van YapStone. YapStone is aansprakelijk voor U en Uw moedermaatschappijen en dochterondernemingen en de directeuren, functionarissen, medewerkers en agenten van elke (‘uw Partijen’) voor enige en alle Claims (zoals hieronder gedefinieerd) die voortvloeien uit of verband houden met (i) enige inbreuk (of alleen voor de verdediging van verplichtingen, eventuele vermeende schendingen) van deze Overeenkomst door YapStone of de nalatigheid, fraude, waanvoorstelling, opzettelijk wangedrag, schending van de toepasselijke wetgeving of inbreuk op de rechten van een persoon of entiteit door YapStone. Zonder afbreuk te doen aan het voorgaande, zal YapStone Uw Partijen schadeloos stellen, verdedigen en vrijwaren van alle Claims die voortvloeien uit of verband houden met een schending van YapStone van de rechten van een persoon of entiteit.

6.3. Vrijwaringsproces. De partij die vrijwaring zoekt op grond van deze Paragraaf 6 (de ‘Gevrijwaarde’ zal: (a) de andere partij (de ‘Vrijwaarder’ direct schriftelijk in kennis stellen van de Claim waarvoor vrijwaring wordt gevraagd, maar in geen geval meer dan vijf (5) werkdagen nadat de Gevrijwaarde op de hoogte is van de Claim: (b) alle redelijke inspanningen doen om Vrijwaarder te voorzien van alle informatie en al het materiaal in het bezit van de Gevrijwaarde met betrekking tot de Claim; (c) Vrijwaarder dergelijke assistentie bieden zoals de Vrijwaarder redelijkerwijs kan aanvragen met betrekking tot het onderzoek, de afhandeling en de verdediging van de Claim; en (d) Vrijwaarder naar eigen goeddunken controle gegeven over de verdediging en afhandeling van de Claim, op voorwaarde echter dat de Gevrijwaarde naar eigen goeddunken en op kosten aan een dergelijke verdediging kan deelnemen. Binnen tien (10) dagen na de ontvangst van de kennisgeving van de Claim of het verzoek, zal de Vrijwaarder de Gevrijwaarde in kennis stellen of de Vrijwaarder de volledige controle op zich neemt (onder voorbehoud van deze Paragraaf) van de verdediging, het compromis of het afwikkelen van de zaak, inclusief het advies die de Vrijwaarder heeft gekozen. Elk advies dat door de Vrijwaarder voor dergelijke doeleinden wordt aangehouden, is redelijkerwijs aanvaardbaar voor de Gevrijwaarde, wiens toestemming niet onredelijk zal worden onthouden. De Vrijwaarder zal zo’n verdediging zorgvuldig en redelijk opzetten en onderhouden en houdt de Vrijwaarder volledig in kennis over de status ervan. Bovendien zal de Vrijwaarder zich niet ontdoen van of een dergelijke Claim afhandelen in de naam van de Gevrijwaarde of op een manier die de rechten of belangen van de Gevrijwaarde averechts aantast (waaronder, zonder beperking, een schikking die geld of andere aansprakelijkheid of een bekentenis van fout of schuld van de Vrijwaarder oplegt of vereist dat de Vrijwaarder wordt gebonden door een bevel van welke aard dan ook) zonder de voorafgaande schriftelijke toestemming van de Vrijwaarder, welke toestemming niet onredelijk mag worden ingehouden of vertraagd. De Vrijwaarder is hieronder niet aansprakelijk voor een schikking die is aangegaan zonder zijn voorafgaande schriftelijke toestemming (welke toestemming niet onredelijk mag worden ingehouden of vertraagd).

6.4. Definitie van ‘Claim’. ‘Claim’ betekent een handeling, bewering, beoordeling, oorzaak van handeling, opheffing en afwijzing van brief, aanklacht, aanhaling, vordering, eis, richtlijn, boete, rechtszaak of ander geding of proces, of kennisgeving uitgegeven of verstrekt door, van of namens een derde, met inbegrip van overheidsinstantie, en alle daaruit voortvloeiende uitspraken, bona fide schikkingen, boetes, schadevergoedingen (inclusief gevolg-, indirecte, speciale, incidentele of punitieve schadevergoedingen), verliezen, verplichtingen, kosten en uitgaven (inclusief, zonder beperking, redelijke advocatenvergoedingen, uitgaven en vergoedingen) die daaruit voortvloeien.

7. BEPERKING VAN AANSPRAKELIJKHEID

7.1 YAPSTONE ZAL NIET AANSPRAKELIJK ZIJN VOOR: ALLE FOUTEN DIE WORDEN VEROORZAAKT DOOR EEN PERSOON OF ENTITEIT ANDERS DAN YAPSTONE, DIE DE ONTVANGST, VERWERKING, AANVAARDING, VOLTOOIING OF AFWERKING VAN EEN BETALING OF DE DIENSTEN KAN BEÏNVLOEDEN.

7.2 BEHALVE WANNEER DE CLAIM: (i) IS ONDERWORPEN AAN VRIJWARING ONDER PARAGRAAF 6 VAN DEZE OVEREENKOMST, OF (ii) ONTSTAAT UIT EEN SCHENDING VAN VERTROUWELIJKHEID, IN GEEN ENKEL GEVAL IS EEN PARTIJ OF VERKRIJGER OF ZIJN ENIGE KAARTNETWERKEN OF HUN RESPECTIEVELIJKE AFFILIATES OF LEVERANCIERS VERANTWOORDELIJK VOOR DE ANDERE PARTIJ OF EEN DERDE VOOR GEDERFDE WINSTEN OF VOOR GEVOLG-, INDIRECTE, SPECIALE, PUNITIEVE, OF INCIDENTELE SCHADE (ZELFS ALS DEZE SCHADE VOORZIENBAAR IS EN OF DE PARTIJ WEL OF NIET ANDERSZINS AANSPRAKELIJK WERD GEADVISEERD OVER DE MOGELIJKHEID VAN DERGELIJKE SCHADE). IN GEEN GEVAL ZAL DE TOTALE AANSPRAKELIJKHEID VAN YAPSTONE DIE VOORTVLOEIT UIT DEZE OVEREENKOMST DE VERGOEDINGEN OVERSCHRIJDEN DIE YAPSTONE IN HET KADER VAN DEZE OVEREENKOMST HEEFT VERDIEND TIJDENS DE DRIE MAANDEN DIE ONMIDDELLIJK VOORAFGAAN AAN DE DATUM WAAROP DE EERSTE DERGELIJKE CLAIM ONTSTAAT, PLUS, WAAR YAPSTONE HEEFT NAGELATEN ENIGE BETALING TE DOEN (zoals gedefinieerd in Paragraaf 1.3) DIE VERSCHULDIGD IS AAN U, VOOR DE VERSCHULDIGDE BETALING. Iedere partij erkent dat de andere partij deze Overeenkomst is aangegaan vertrouwend op de aansprakelijkheidsbeperkingen vermeld in deze paragraaf en dat deze beperkingen een essentiële basis vormen van de onderhandeling tussen de partijen.

8. DISCLAIMERS

MET UITZONDERING VAN ENKELE UITDRUKKELIJKE GARANTIES IN DEZE OVEREENKOMST: (i) DE DIENSTEN, WEBSITES, EN ALLE INHOUD, SOFTWARE, MATERIALEN EN ANDERE INFORMATIE GELEVERD DOOR YAPSTONE OF OP ANDERE WIJZE TOEGANKELIJK VOOR U IN VERBAND MET DEZE OVEREENKOMST OF DE DIENSTEN, WORDEN GEGEVEN ‘ALS IS’ EN (ii) VEKRIJGER YAPSTONE EN HUN RESPECTIEVE AFFILIATES EN LEVERANCIERS GEVEN GEEN GARANTIE VAN WELKE AARD DAN OOK (EN WIJZEN ALLE GARANTIES VAN WELKE AARD DAN OOK AF) MET BETREKKING TOT HET VOORGAANDE, HETZIJ UITDRUKKELIJK OF IMPLICIET EN WIJZEN MET NAME DE GARANTIES VAN VERKOOPBAARHEID, GESCHIKTHEID VOOR EEN SPECIFIEK DOEL, EN NIET-INBREUKBAARHEID IN ELK GEVAL AF, TOT DE MAXIMALE HOOGTE TOEGESTAAN ONDER TOEPASSELIJK RECHT. ZONDER AFBREUK TE DOEN AAN HET VOORGAANDE GEEFT YAPSTONE GEEN GARANTIE DAT DE DIENSTEN VOLDOEN AAN UW VEREISTEN OF BESCHIKBAAR ZIJN OP EEN ONONDERBROKEN, VEILIGE OF FOUTLOZE BASIS. YAPSTONE GEEFT GEEN GARANTIE BETREFFENDE DE KWALITEIT VAN DE BETALINGSDIENSTEN.

U ERKENT EN GAAT AKKOORD DAT VERKRIJGER GEEN PARTIJ IS BIJ DEZE OVEREENKOMST EN DAT U GEEN MIDDEL HEBT TEGEN VERKRIJGER OP GROND VAN DEZE OVEREENKOMST OF OP ENIGE MANIER VERBONDEN MET DEZE OVEREENKOMST OF EEN VAN DE HIERIN VERWACHTE TRANSACTIES.

Gebruik World Wide Web. YapStone en zijn leveranciers geven geen garantie met betrekking tot de kwaliteit, betrouwbaarheid, tijdigheid of beveiliging van het wereldwijde web, het internet en andere wereldwijd gekoppelde netwerken, of de daarop gevestigde websites inclusief de Websites dat deze ononderbroken of foutloos zullen zijn.

9. DUUR EN BEËINDIGING

9.1 Duur. Deze Overeenkomst gaat in op de Ingangsdatum en loopt door tot beëindiging door één van beide partijen in overeenstemming met Paragraaf 9.2 hieronder (‘Duur’).

9.2 Beëindiging. Elke partij kan deze Overeenkomt op elk moment voor het gemak na schriftelijke kennisgeving beëindigen, die kan worden gedaan in overeenstemming met paragraaf 12.9.

9.3 Effect van Beëindiging. Beëindiging van deze Overeenkomst ontslaat geen van beide partijen van enige verplichting om de andere partij voorafgaand aan een dergelijke beëindiging Vergoedingen of andere vergoedingen aan de andere partij te betalen. YapStone voltooit alle Betalingen die op het moment van beëindiging in behandeling zijn en zal de verschuldigde Vergoedingen op dat moment in mindering brengen. U blijft echter aansprakelijk voor Terugboekingen, Terugbetalingen, kosten en andere verplichtingen die u bent aangegaan na het verstrijken of de beëindiging van deze Overeenkomst, en U machtigt YapStone om automatisch, zonder voorafgaande kennisgeving aan U, dergelijke bedragen van Uw bankrekeningen af te trekken. Bij beëindiging zal YapStone Uw toegang tot de Services uitschakelen. Bij beëindiging verwijdert U alle verwijzingen naar YapStone van uw website en/of software.

10. GESCHILLENBESLECHTING

10.1 Procedure Geschillenbeslechting. De meeste van Uw zorgen kunnen snel worden opgelost via de afdeling klantenservice van YapStone. Het doel van YapStone is om te leren van en de onderliggende redenen van de zorg aan te pakken en voorkomen dat het een geschil wordt. Daartoe zullen de partijen samenwerken en proberen in goed vertrouwen om eventuele geschillen onmiddellijk op te lossen door besprekingen tussen de personen die bevoegd zijn om het potentiële geschil op te lossen. Als de partijen het potentiële geschil op dit niveau niet op kunnen lossen, moet U het potentiële geschil melden bij het juridische team van YapStone op Legal@YapStone.com. Elk van Uw geschillen met betrekking tot facturen of vergoedingen moeten binnen 90 dagen na de betreffende transactie worden gemeld, anders wordt er van uitgegaan dat U er permanent van afziet.

11. VERTROUWELIJKHEID

11.1 Behoudens Paragraaf 4 hierboven, stemt elke partij ermee in om informatie vertrouwelijk te houden en alleen te gebruiken voor het uitvoeren van doeleinden genoemd onder deze Overeenkomst, alle eigendoms- of vertrouwelijke informatie die door of namens de andere partij in verband met deze Overeenkomst wordt bekendgemaakt, evenals andere informatie die redelijkerwijs als vertrouwelijk kan worden beschouwd. De verplichting tot vertrouwelijkheid strekt zich niet uit tot informatie die openbaar beschikbaar is via geautoriseerde openbaarmaking, rechtmatig wordt verkregen van een derde partij die het recht heeft om deze bekend te maken, of wettelijk verplicht is om te worden bekendgemaakt. Alle vertrouwelijke informatie blijft eigendom van de bekendmakende partij. Zonder afbreuk te doen aan het voorgaande, kan elke partij de vertrouwelijke informatie bekendmaken aan diens medewerkers, agenten, onderaannemers, groepsmaatschappijen, externe accountants, juridische adviseurs en toezichthouders, telkens op een need-to-know basis.

12. DIVERSEN

12.1 Bindend voor Opvolgers en Toegestane Rechtverkrijgenden. Deze Overeenkomst is bindend voor en komt ten goede aan de partijen, hun opvolgers en toegestane rechtverkrijgenden. U mag deze Overeenkomst of enige rechten verplichtingen of privileges onder deze Overeenkomst niet toewijzen zonder voorafgaande schriftelijke toestemming van YapStone en dergelijke toestemming zal niet onredelijk worden onthouden. YapStone kan zijn rechten en verplichtingen onder deze Overeenkomst op elk moment overdragen met of zonder kennisgeving aan U.

12.2 Overmacht. Yapstone is niet verantwoordelijk voor vertragingen, fouten, tekortkomingen in de uitvoering, onderbrekingen of verstoringen in de Services of Website als gevolg van een handeling, weglating of voorwaarde buiten de redelijke controle van YapStone, al dan niet te voorzien of geïdentificeerd, inclusief maar niet beperkt tot overmacht, werkstakingen, lock-outs, rellen, oorlogshandelingen, overheidsvoorschriften, brand, stroomuitval, aardbevingen, noodweer, overstromingen of andere natuurrampen, hackers of het falen van hardware, software of communicatieproblemen van U, de Gast of derden of faciliteiten.

12.3 Volledige Overeenkomst. Deze Overeenkomst vervangt en neemt de plaats in van alle eerdere en gelijktijdige overeenkomsten tussen de partijen en U doet hierbij afstand van alle claims, terugbetalingen, kredieten of schade die verband houdt of houden met of voortvloeien uit eerdere overeenkomsten tussen de partijen.

12.4 Scheidbaarheid. Als een bepaling van deze Overeenkomst door een bevoegde rechtbank ongeldig of niet-afdwingbaar wordt verklaard, worden de overige bepalingen hierdoor niet beïnvloed en bindend voor de partijen en zijn afdwingbaar, alsof een dergelijke ongeldige of niet-afdwingbare bepaling (of gedeelte daarvan) waren opgenomen in deze Overeenkomst. Niettegenstaande het voorgaande zal deze Overeenkomst worden geïnterpreteerd om uitvoering te geven aan diens fundamentele voorwaarden en bepalingen. Elke ongeldige of niet-afdwingbare bepaling zal door de rechtbank worden hervormd om de oorspronkelijke bedoeling van de partijen zo goed mogelijk uit te drukken en hetzelfde economische effect te bereiken als de oorspronkelijke bepaling.

12.5 Aanpassing en Wijzigingen. Deze Overeenkomst kan te allen tijde zonder kennisgeving worden gewijzigd of aangepast door YapStone of Overnemende Partij, op voorwaarde dat alle wijzigingen die een aanzienlijk nadelig effect op U hebben, per e-mail, op de Website of op een andere manier aan U worden meegedeeld. Uw voortdurende gebruik van de Website of Services van YapStone na het plaatsen van een wijziging of aanpassing op de Website van YapStone of per e-mail vormt Uw instemming met een dergelijke wijziging of aanpassing; op voorwaarde echter dat als U niet akkoord gaat met een dergelijke wijziging of aanpassing U de Overeenkomst kunt beëindigen in overeenstemming met Paragraaf 9.2 van deze Overeenkomst als U een dergelijke kennisgeving van beëindiging binnen dertig (30) dagen na de datum waarop U zich bewust wordt van de wijziging. Aanpassingen of wijzigingen aangebracht door U zijn alleen van kracht door een schriftelijke ondertekening door beide partijen. Overnemende Partij kan deze Overeenkomst wijzigen als dit betrekking heeft op de verwerking van de Kaarttransacties van Overnemende Partij na kennisgeving aan U in overeenstemming met de standaard bedrijfsprocedures.

12.6 Afstandsverklaring. Het nalaten door een partij om aan te dringen op strikte uitvoering van een van de bepalingen in deze Overeenkomst houdt op geen enkele manier een afstandsverklaring van rechten in zoals uiteengezet in deze Overeenkomst, in rechte of in het vermogen of een afstandsverklaring van andere bepalingen in. Geen enkele afstandsverklaring van enige bepaling of van enige schending van deze Overeenkomst wordt beschouwd als een verdere of voortdurende afstandsverklaring van dergelijke bepaling, schending of enige andere bepaling van deze Overeenkomst.

12.7 Toepasselijk recht en forum. Deze Overeenkomst wordt beheerst door en geïnterpreteerd in overeenstemming met de wetgeving van Ierland en alle procedures moeten in het Engels worden gevoerd in Ierland. U en YapStone zijn het erover eens dat de plaats van contract in County Louth, Ierland is, en dat ieder van ons instemt met de exclusieve bevoegdheid van de rechtbanken in County Louth, Ierland.

12.8 Voortbestaan. De Paragrafen 1.1A, 1.4, 1.5, 1.9, 2, 3.2, 3.3, 4, 5, 6, 7, 8, 9.3, 10, 11, 12.1, 12.3, 12.4, 12.6, 12.7, 12.8, 12.9, 12.10, 12.11, en 12.12 blijven van kracht na beëindiging van deze Overeenkomst.

12.9 Kennisgevingen. Alle kennisgevingen en andere communicatie uit deze Overeenkomst moeten schriftelijk gebeuren en kunnen worden gedaan door middel van e-mail of publicatie op of bijwerken op het juridisch centrum op de Website. Kennisgevingen aan U worden bezorgd op het e-mailadres verstrekt op het Registratieformulier of zoals gewijzigd door U via kennisgeving aan YapStone of door het publiceren of bijwerken op het juridisch centrum op de Website. Kennisgevingen aan YapStone kunnen worden gedaan via e-mail aan legal@yapstone.com of via aangetekende post of nachtkoerier aan: Mellview House , M1 Retail Park, Office Unit 7, Second Floor, Drogheda, Co Louth, Ireland.

12.10 Externe dienstverleners en partners. YapStone kan, zonder kennisgeving, zijn externe dienstverleners wijzigen, inclusief maar niet beperkt tot een derde verwerker, Overnemende Partij, of bank. Alle rechten voorbehouden aan derde dienstverleners hierin zijn van toepassing op opvolgende derde dienstverleners. YapStone kan gebruikmaken van externe verwerkers of werken met externe partners(samen ‘Derde’ of ‘Derden’), om enkele van de Services te leveren of om ondersteuning voor hun services te bieden. U erkent en stemt ermee in dat deze Derden beoogde derde begunstigden van deze Overeenkomst zijn en alleen voor zover hun belangen duidelijk zijn. U erkent dat de Derde geen verantwoordelijkheid of aansprakelijkheid heeft met betrekking tot de verplichtingen van YapStone jegens u onder deze Overeenkomst.

12.11 Belastingen. U bent verantwoordelijk voor (1) het bepalen, innen en melden van enige en alle belastingen, inclusief verblijfs-/accommodatiebelastingen die moeten worden geïnd, gemeld of betaald in verband met Uw bedrijf en gebruik van de Website en Services en (2) voor enige en alle toepasselijke belastingen, waaronder verkoop, gebruik, persoonlijk eigendom, toegevoegde waarde, accijns, douanerechten, invoerrechten of zegelrechten of andere belastingen en heffingen opgelegd door overheidsinstanties van welke aard dan ook met betrekking tot de transacties uit deze Overeenkomst, inclusief boetes en rente, maar specifiek exclusief belastingen op basis van het netto-inkomen van YapStone. Er kan aan YapStone verzocht worden om alle namens U verwerkte Betalingen te melden aan regelgevende of overheidsinstanties. Anders dan btw voor eigenaren van Eigendom(men) in Ierland is YapStone niet verantwoordelijk voor, en is niet de entiteit die belast is met het innen van btw of andere belastingen met betrekking tot de Betalingen. U zult YapStone onmiddellijk de documentatie verstrekken zoals vereist door de toepasselijke overheidsinstanties zodat YapStone de betalingen hieronder kan verwerken (inclusief, zonder beperking, een geldig certificaat van uw vrijstelling van belastingplicht zoals geautoriseerd door de betreffende overheidsinstantie), en YapStone kan Betalingen inhouden totdat u de vereiste documentatie hebt verstrekt.

12.12 Overeenkomst inzake commerciële entiteit. Op het moment dat u via YapStone, meer dan de door de Kaartnetwerken gespecificeerde drempelwaarde verwerkt, bent u hierbij gebonden aan de Overeenkomst inzake commerciële entiteit (Commercial Entity Agreement ‘CEA’) met één van de Overnemende Partijs van YapStone en hun ondersteunende aangesloten banken waarover u van tijd tot tijd wordt geïnformeerd door YapStone: www.yapstone.com/legal/cea-eea. De CEA is niet bedoeld om transactieregelingen, vergoedingen of andere voorwaarden tussen U en YapStone onder deze Overeenkomst te wijzigen, maar vormt een aanvulling op deze Overeenkomst met betrekking tot Uw relatie met de Overnemende Partij. De CEA kan te allen tijde door de betreffende Overnemende Partij worden gewijzigd.

Payer Terms of Use - Dutch

Payee Terms of Use – English

Yapstone London Ltd Payee Terms of Use

Last Updated: 2nd of October 2024

Client Services Agreement

This Client Services Agreement (this ‘Agreement’) is made and entered into between [Yapstone London Ltd, a limited liability company incorporated under the laws of England with company number 15993771] (sometimes doing business as HolidayRentPayment) (‘YapStone’) and You or the business You are accepting these terms on behalf of (‘You’, ‘Your’, or ‘Client’) and is effective as of the date that You submitted the Registration Form as defined below (the ‘Effective Date’). If You submitted the Registration Form on behalf of a business, You represent and warrant that You can enter into this Agreement with YapStone on behalf of that business, that You accept the terms and conditions contained herein on behalf of that business, and that You have received a copy of the Agreement. You should read through all of the terms carefully. The terms constitute a legally binding agreement between You and YapStone.

BY SIGNING AND SUBMITTING AN APPLICATION FORM OR BY CLICKING ‘I AGREE’ AND COMPLETING THE ONLINE REGISTRATION FORM (the application form and online registration form collectively, ‘Registration Form’), YOU AGREE TO BE BOUND BY THIS AGREEMENT, ALL POLICIES, NOTICES,AND OTHER CONTENT ON YAPSTONE’S WEBSITES INCLUDING, WITHOUT LIMITATION,[WWW.HOLIDAYRENTPAYMENT.EU AND/ OR WWW.YAPSTONE.COM/LEGAL IN THE ‘YAPSTONE INTERNATIONAL LTD. AGREEMENT’ SUBSECTION, AND YAPSTONE’S PRIVACY POLICY LOCATED AT HTTPS://WWW.YAPSTONE.COM/PRIVACY-POLICY-INTERNATIONAL/EN/,] OR ANY OTHER WEBSITE OPERATED BY YAPSTONE, AND ANY SUBDOMAIN OF ANY SUCH WEBSITES OR ANY MOBILE APPLICATION FOR SUCH WEBSITES (collectively, the ‘Website’). For purposes of this Agreement, capitalized terms used in this Agreement shall have the meanings given to them in this Agreement, except as expressly otherwise defined herein.

Background:
· YapStone provides online electronic payment services that facilitate the payment of long and short-term rents, deposits, Lodging Tax(es) (as defined in Section 1.1E), and other rent-related expenses (collectively ‘Rents’) in the rental industry, between property owners/managers and the individuals who desire to rent the property and stay as guests (the ‘Guest(s)’) and such facilitation may be done via YapStone’s application interface (collectively, the ‘Services’);

· You own, sublet, and/or manage the real estate properties set forth on the Registration Form and other forms (collectively ‘Forms’) submitted to YapStone (‘Property’ or ‘Properties’); and

· You are owed Rents by a Guest as a result of a contract entered into between You and the Guest, and You would like YapStone to collect the Rents owed subject to the terms and conditions set forth in this Agreement.

This Agreement incorporates by reference, in the order of precedence listed below:

1. Any agreement required by an Acquirer as defined below or Card Network as defined below;

2. Sections 1 through 12 of this Agreement; and

3. The Registration Form, property configuration form, bank change form, and any other information or form submitted by You to YapStone (collectively, ‘Forms’).

You and YapStone agree to the following:

1. SERVICES.

1.1 Relationship with YapStone. You hereby appoint YapStone (and Acquirer) as Your limited agent for the limited purpose of receiving, collecting, facilitating, transmitting, and/or processing Payments (as defined in Section 1.3) on Your behalf from Guests that make Payments to You, and to transmit funds to You. You acknowledge and agree that:

A. Receipt of funds from Guests by YapStone (and by YapStone’s Acquirer) on Your behalf in connection with Services transactions shall be deemed receipt of funds from Guests by You and will satisfy Guest’s obligations to You in the amount of the applicable Payment by the Guest, even if YapStone fails to remit such funds received from Guest.

1. In addition to the foregoing, where You are contractually authorized to receive or collect Payments on behalf of an owner or where Your lease agreement or other agreement with a Guest provides that payments shall be made to You as the agent of the owner or homeowners association, and You use the Services to receive, collect, facilitate, and/or transmit Payments of Rent to You or property owners for which You provide property management services (collectively, ‘Payee(s)’), You represent and warrant to YapStone that You have all requisite power, authorization, and authority to, among other things, and hereby does (i) appoint YapStone as the Payee’s agent for the limited purpose of receiving, collecting, facilitating, and/or transmitting Payments on behalf of each Payee from Guests making Payments to the Payee; and (ii) agree, on behalf of each Payee, that receipt of funds from Guests by YapStone (and /or YapStone’s Acquirer) on Payee’s behalf in connection with Services transactions (a) shall be deemed receipt of funds from Guests by the Payee and (b) will satisfy a Guest’s obligations to the Payee in the amount of the applicable Payment by the Guest, even if YapStone or You fail to remit such funds received from Guests. Where the provisions of this Section 1.1.A.1 apply, references below to Your acknowledgements, agreements, affirmations, authorizations or consents shall be deemed to be on Your behalf and on behalf of the Payee.

B. YapStone or its designee will provide Guests with a receipt and any other information required by applicable law confirming that Payment has been made on the applicable date. You acknowledge YapStone is not a bank or other chartered depository institution. You also acknowledge that funds received by YapStone may be commingled with funds of others on whose behalf YapStone collects Payments and held by YapStone (or its service provider) on behalf of, and for the benefit of, You or the Payee, as applicable, in one or more pooled accounts at one or more insured banks. Funds held in any pooled account may be eligible for pass-through insurance, meaning that Your balance is insured up to the scheme’s maximum. As between You and YapStone, YapStone has sole discretion over the establishment and maintenance of any pooled account. YapStone will not use funds held in such manner for YapStone’s corporate purposes. You will not receive interest or any other earnings on any funds that YapStone holds for or on Your behalf.

C. YapStone may submit Payment transactions to any Card Network or Acquirer (each as defined below), and receive funds from any Card Network or Acquirer on Your behalf.

D. YapStone may grant or deny any Guest the ability to use the Services for any or no reason.

E. In addition to any Payments from Guests with respect to Rent, where required by applicable law, You also authorize YapStone to collect from each Guest and remit to the applicable local taxing authority on Your behalf, any and all applicable lodging, occupancy, hotel, transient, sales and use, or similar taxes (‘Lodging Taxes’).

F. Refunds; Damage Deposit. You must initiate a Refund of a Payment by communicating Your Refund instructions to YapStone. However, if You enroll or are enrolled in an automatic Refund of damage deposit program where You have authorized YapStone to automatically Refund damage deposits to Payers/Guests, You authorize YapStone to: (i) hold the damage deposit funds until You claim such funds; or (ii) hold the damage deposit funds and initiate a Refund of such damage deposit on Your behalf in accordance with the program parameters.

1.2 Your Responsibilities; Acquirer Relationship; Card Networks. During the Term of this Agreement, the Services will be provided by YapStone in conjunction with merchant acquirers or other acquirers, and their respective designated sponsoring member bank(s) (collectively, ‘Acquirer(s)’). You agree to comply with all YapStone policies with respect to the Services, and all applicable operating regulations and other rules (collectively, ‘Operating Regulations’) of the card schemes (such as, Visa, MasterCard, Discover, American Express, Carte Bleue (collectively, ‘Card Networks’)) and Bank Transfer Schemes (the European Union’s Single European Payments Area (‘SEPA’) and/or the United Kingdom’s Bankers Automated Clearing Services (‘BACS’), as well as other applicable schemes for making payments directly from one bank account to another (‘Direct Debit Systems’), and all applicable federal, state, province, county, or local laws, rules, regulations, and regulatory guidance relating to the conduct of its business. You agree and acknowledge that the Card Networks and Direct Debit Systems reserve the right to amend the Operating Regulations without notice to You. If You choose to accept only certain types of Cards, it is Your responsibility to properly indicate which Cards are accepted.

1.3 Payments of Rent and Funding Timeline. During the Term of this Agreement, YapStone’s Services will enable qualified Guests to make payments of Rent to You or the Payee using the payment channels set forth in Section 2 that may include credit cards, debit cards (collectively, ‘Cards’), and, depending on availability, SEPA, BACS, or other methods of electronic bank account funds transfer (collectively, ‘Direct Debit’) (Cards and Direct Debits are collectively ‘Payments’). Upon receipt of the Registration Form, YapStone will review Your application and determine whether it is able to offer You the Services, and the manner in which it will settle Payments of Rents in its sole discretion.

Subject to banking processing delays and any fraud or risk holds imposed by YapStone, You will typically receive the Guest’s Payment (less applicable Fees and deductions as set forth in this Agreement) in Your bank account within 2-3 business days following the day a Payment is posted to YapStone’s accounts in accordance with the terms of this Agreement.

YapStone may change Your settlement timeline at any time during the Term of this Agreement; provided, however, that You will be given notice of any such change.

1.4 Settlement. Acquirer will process all Card and Direct Debit transactions for YapStone and You. You agree that settlement of funds to YapStone’s designated bank account discharges Acquirer of its settlement obligation to You and that any dispute regarding the receipt or amount of settlement shall be between YapStone and You.

1.5 Authorization for Debits and Credits. You hereby authorize YapStone to credit and debit the bank accounts listed on the applicable Forms. This authorization includes those bank accounts owned by You or any individual Payee for the following purposes:

(i) to credit Payments to or as directed by You;
(ii) to credit any other amounts due to Client;
(iii) to debit any Chargebacks or Refunds; and,
(iv) to debit any fees, charges, or other amounts owed by You to YapStone.

You represent that You have the legal right, power, and authority to authorize YapStone to credit and debit such bank accounts. You acknowledge that if You interfere with YapStone’s ability to debit any such bank accounts, YapStone may suspend or terminate the Services without notice. You hereby agree that at all times during the term of the Agreement the bank accounts notified to YapStone during the Registration Requirements (or such other single bank account as You notify YapStone under the terms of this Agreement) will be operational and will have a Direct Debit Mandate in favour of YapStone. In particular You authorise YapStone to use:

(i) Your bank accounts for the purpose of depositing Payments (less applicable Fees and deductions as set forth in this Agreement); and
(ii) the Direct Debit Mandate to pay any applicable Fees, chargebacks and reversals of Payments due to YapStone (including, but not limited to, Guest cancellations).

1.6 Your Use of the Services. You agree that the Services shall be used solely for the collection and payment of Rents and for no other purpose. Client represents and warrants that it complies with all applicable law with respect to property management, vacation rental bookings or other products or services provided by Clients or Payees, and that it has the legal authority to own, manage, let, or sublet the Properties and to collect and authorize YapStone to collect Payments in connection with the Properties; and if Client is unable to show such authority upon YapStone’s request, YapStone may suspend or terminate the Services and may withhold or refund to Payer any corresponding Payments.

Furthermore, knowing that YapStone intends to rely on the agreements, representations and warranties contained herein, You (i) acknowledge and agree that You are obligated to pay over to property owners that You serve certain funds disbursed to You by YapStone; (ii) represent and warrant that You have all licenses and permits required to perform property management services and to collect funds from YapStone on behalf of landlords or property owners; (iii) represent and warrant that You have been duly authorized as the agent of the property owner on whose behalf You are contracting for the collection of Rent Payments by YapStone; (iv) represent and warrant that You shall provide to YapStone, monthly, a report identifying each and every property for which YapStone is authorized to provide its services, and that You shall provide YapStone with any reports or statements that You furnish to a landlord or owner in connection with such property upon request by YapStone.

YapStone and its Acquirers shall have a right to audit and make independent examinations of Your records, books, accounts, all vouchers, files, and all other material pertaining to each property in connection with which YapStone is providing Services, no more frequently than two (2) times a year, upon reasonable notice, to ensure Your compliance with the terms of this Agreement.

1.7 Modification of the Services. When YapStone determines that it is necessary to protect the integrity of the Website, the Services or its operations, to avoid harm to others, or in order to comply with applicable law or regulation, YapStone has the right, without notice or liability, (i) to change, suspend, or discontinue the Services or Website, and (ii) to impose limits on features or restrict access to any of the Services and Website; provided, however, that YapStone will not otherwise modify the Services or the Website in a manner that would, in its sole discretion, significantly adversely affect Your use thereof, without providing at least ten (10) days prior notice to You of any such modification.

In addition, YapStone may from time to time without prior notice modify any of the Services or Website. However, if YapStone, in its sole discretion, determines that any such modification would significantly adversely affect Client’s use of the Services or Website, YapStone will provide You notice, by email or by a posting on the Legal Center of the Website, of any such modification.

1.8 Provision of Information. You will keep current all information identified on the Forms, including, without limitation, all bank account information. You also will provide any other information as may be reasonably requested by YapStone, from time to time, or otherwise as may be required to perform the Services. You acknowledge that failure to update such information may result in Payments being misdirected, delayed, or returned to the Guest. YapStone shall in no event be liable for any damages directly or indirectly resulting from Your failure to provide current and correct information.

1.9 Relationship between YapStone, Payees, and Client. The Client acknowledges and agrees that YapStone is not a party to Your agreement with any Guest or Payee with respect to property management, vacation rental bookings, or other products or services provided by Clients or Payees. Therefore, in the event of a dispute between You, a Guest, or any Payee for any reason other than YapStone’s performance of the Services, You agree to indemnify, defend, and hold harmless YapStone, its affiliates, and its officers, directors, agents, employees, and other representatives from any claims related to the dispute.

2. FEES AND COLLECTION OF FEES.

2.1 Fees. You shall pay YapStone fees as set forth in the fee schedule (‘Fees’). YapStone reserves the right to modify any fees upon ten (10) days’ notice to You. You are responsible for disclosing to Guest all fees that You charge to such Guest. If a dispute arises related to non-disclosure of fees You charge Guests, You shall be liable to YapStone for any ensuing chargeback or refund amount. You hereby authorize YapStone to automatically deduct all Fees due from the Payments collected by YapStone, as well as Fees related to Chargebacks and Refunds (as defined below) prior to settlement to Your bank accounts. In addition to the fees listed below, You are also responsible for any penalties or fines imposed by any Acquirer, Card Networks, or other body resulting from Client’s use of the Services in a manner not permitted by this Agreement, Operating Regulations, or Acquirer rules and regulations.

2.2 Right of Setoff. To the extent permitted by law, You authorize YapStone to withhold, without notice, from any payment due to You or Payee, any and all sums that You owe to YapStone, including without limitation: (i) Fees owed by You and (ii) amounts You owe YapStone in connection with any Refund, Chargeback, or other adjustment to prior Payments.

2.3 Collection Actions. Notwithstanding anything else herein, if You fail to pay YapStone any amounts owed to YapStone under this Agreement, YapStone reserves the right, on its own or through a third party collection agency, to initiate a collection action against You to recover such funds. YapStone, from time to time, may charge interest on unpaid sums that are at least thirty (30) days past due at the annualized rate of ten percent (10%) or the maximum rate permitted by applicable law. Interest will be calculated on a daily basis from the due date until the sum due has been paid in full, whether before or after judgement. In such event, You agree to pay all costs and expenses, including without limitation, reasonable attorneys’ fees and other expenses, incurred by or on behalf of YapStone in connection with the collection action.

3. UNDERWRITING; CHARGEBACKS AND REFUNDS.

3.1 Underwriting; Customer Due Diligence, Fraud and Risk Reviews. In order to enable YapStone to comply with anti-terrorism, financial services, and other applicable laws and regulations, and Know Your Customer (‘KYC’) requirements imposed by the Card Networks and Acquirers, You must provide YapStone information about You, Your shareholders, Your activities, and the Properties. You warrant unconditionally that all information You provide YapStone is true, correct, and up to date, and acknowledge that YapStone is relying upon such information in establishing this Agreement and in providing the Services. You authorize YapStone to collect and verify the information provided by You (including information provided on the Forms). YapStone will use this information to perform customer due diligence, identity verification, and various underwriting, fraud, and credit risk reviews. You acknowledge that YapStone will continuously monitor Your transactions through the Services for the purpose of identifying suspicious activity to prevent, detect, and deter fraud and money laundering, and to protect the integrity of its systems and business. You further acknowledge that as a result of such monitoring YapStone may require additional due diligence (including information on the Properties, Your financial statements, and additional information regarding Guests or Payees) with respect to You to ensure Your continued eligibility for the Services. YapStone may suspend or terminate the Services immediately and may withhold or refund any corresponding Payments to Guest upon the occurrence of any of the following: (i) if You become ineligible for the Services based on YapStone policies, (ii) YapStone reasonably suspects You have violated applicable law, or (iii) if You do not furnish the requested information in a timely manner.

3.2 Adequate Security; Reserve. As a condition of continuing to provide Services to You, You agree that YapStone may, at any time, require a guaranty or other form of adequate security, including requiring You to maintain with YapStone a separate reserve account (a ‘Reserve’) or requiring Client to obtain specific types of insurance on the Properties. YapStone may set the Reserve in an amount that it reasonably determines is necessary to cover its or any Acquirer’s risk in connection with providing the Services to You (including without limitation anticipated Chargebacks or credit risk). The Reserve may be raised, lowered, or removed from time to time in YapStone’s sole discretion. You agree that YapStone may fund the Reserve from Payments to You under this Agreement and grant YapStone the right to make any withdrawals or debits from the Reserve, without prior notice to You, to collect amounts owed to YapStone under this Agreement. You grant YapStone a security interest in and lien on all funds held in any Reserve. You will execute any additional documentation required for YapStone to perfect such security interest. This security interest survives for as long as YapStone holds funds in the Reserve. You acknowledge and agree that all interest or other earnings that accrue or are attributable to the Reserve will belong to YapStone.

3.3 Chargebacks and Refunds. Any Payment by a Guest is subject to a right of (i) ‘Refund’ (the right of a bank account owner to seek the return funds by way of refund, return, reversal, revocation, request for cancellation or otherwise) for a transaction that was funded by a bank for example, as a result of suspected unauthorized use of a bank account or insufficient funds) or (ii) ‘Chargeback’ (the right of credit cardholders to file a claim for a refund with their Card issuer, for example, as a result of fraud or dissatisfaction with a purchase). These rights exist between the payers/accountholders and their bank or Card issuer. You acknowledge and agree that You are responsible for any Chargeback or Refund of a Payment, plus the applicable Chargeback and Refund fee, regardless of the reason for the Chargeback or Refund. In the event of a Chargeback or Refund of any Payment by an accountholder, YapStone is authorized, without notice, to recapture such amount plus any fees associated with the Chargeback or Refund from Your bank account or to withhold such amount from any Payment due to You or Payee. YapStone shall have no obligation to pursue any collection action against any Guest or accountholder, and therefore, YapStone’s obligation to remit funds collected by YapStone on Your behalf shall be limited to funds that YapStone has actually received that are not subject to Chargeback or Refund.

With respect to Chargebacks, YapStone may, in its sole discretion, assist the Client to investigate and dispute the validity of the Chargeback on Your behalf and at Your expense. You agree to cooperate with YapStone and to provide any information that may be reasonably requested by YapStone in its investigation. You authorize YapStone to share information about a Chargeback with the Guest and accountholder, the accountholder’s financial institution, and Your financial institution in order to investigate or mediate a Chargeback. If the Chargeback is resolved in Your favor and YapStone is in possession of the applicable funds, YapStone will place them into Your designated bank account. If a Chargeback dispute is not resolved in Your favor or You choose not to contest the Chargeback, You waive Your right to repayment. You acknowledge that Your failure to assist YapStone in a timely manner when investigating a transaction may result in You losing the Chargeback or Refund dispute. You acknowledge that Chargeback and Refund decisions are made by the applicable issuing bank, Card Networks, or Direct Debit Systems and all judgments as to the validity of the Chargeback or Refund are made at the sole discretion of the applicable issuing bank, Card Networks, or Direct Debit System.

3.4 Excessive Chargebacks/Refunds. If YapStone determines in its sole discretion that You have incurred an excessive number or amount of Chargebacks or Refunds, YapStone may, without notice: (i) increase the Fees, (ii) require You to establish a Reserve, (iii) delay Payments to You, and/or (iv) suspend providing the Services to You.

3.5 Financials. Within thirty (30) days of quarter-end, You agree to provide YapStone with unaudited financials and to provide audited financials to YapStone no less than annually. YapStone reserves the right to terminate, suspend, or limit access to the Services based upon YapStone’s review of such financials, and/or in the event YapStone is unable to obtain or verify any of Your material information. In the event that Your access to the Services are so terminated, suspended, or limited based upon information contained in the financials, YapStone will notify You in accordance with applicable law.

4. DATA SECURITY AND PRIVACY.

4.1 Data Security. Your personal data may be used, stored, and shared as set out in the YapStone International Privacy Policy as may be updated by YapStone from time to time and is hereby incorporated by reference. You expressly acknowledge that Your data may be processed and stored in Switzerland, the Philippines, India, and the United States of America. YapStone will not be responsible for unauthorized use or access to Guest’s personal data or financial data by You, Your employees, or any other party associated with You. YapStone may use any and all information gathered in the performance of the Services or the operation thereof in accordance with its International Privacy Policy. In addition, You agree that YapStone may use such information for any lawful purpose including marketing (subject to such consents as You may otherwise provide) and deriving statistics regarding its Website and the Services as further described in the YapStone International Privacy Policy. You agree that Guest data will only be accessed by Your authorized employees and contractors, whose access shall be limited to those with a need-to-know that are based on their job responsibilities, and that You and they will comply with all applicable law with respect to the use of such information. You further agree that YapStone will not be responsible for any unauthorized use or access to Guest’s personal data or financial data by You, Your employees, any other party associated with You (such as contractors, vendors, suppliers, invitees, agents), or any person who uses or accesses such data through You or Your systems. You agree to meet all applicable data security standards (including not storing Guest’s Card data), as required by law or regulatory authority, the Operating Regulations, any Acquirer, or the Payment Card Industry Data Security Standards (‘PCI DSS’), including setting access restrictions and strict password requirements. You must annually certify its PCI DSS compliance. Upon YapStone’s request, You will also provide YapStone with all documentation reasonably required to validate such compliance. You and YapStone also agree respectively agree that it will use only PCI compliant service providers in connection with the storage, or transmission of ‘Payment Data’ defined as a cardholder’s account number, expiration date, and CVV2. You agree not to store CVV2 data at any time. Information on the PCI DSS can be found on the PCI Council’s website – www.pcisecuritystandards.org – and You agree to comply with these standards.

4.2 Privacy – Use of Information. You warrant that all information provided to YapStone by You is provided with requisite consent, including the consent to YapStone’s use of such information in accordance with the YapStone International Privacy Policy. You shall provide evidence of such consent upon YapStone’s request. You acknowledge and expressly agree that YapStone or its third party service providers and partners (including Acquirer, the Card Networks, and Direct Debit System) may use the information gathered in the performance of the Services or the operation of the Websites in accordance with the YapStone International Privacy Policy and applicable law and may include marketing campaigns and promotions (subject to such consents as You may otherwise provide) and statistical analyses.

4.3 E-Sign Consent. YapStone and its affiliates and third party service providers may need to provide You with certain communications, notices, agreements, billing statements, and/or disclosures in writing (‘Communications’) regarding the Services. Your agreement to this E-sign Consent confirms Your ability and consent to receive Communications electronically from YapStone, its affiliates, and its third party service providers, rather than in paper form, and to the use of electronic signatures in our relationship with You (‘Consent’). If You choose not to agree to this Consent or You withdraw Your Consent, You may be restricted from using the Services.

5. INTELLECTUAL PROPERTY.

5.1 Intellectual Property Rights. As between YapStone and You, YapStone is and all times will be deemed the exclusive owner of the Services, the Website, and any other material that YapStone may use or provide in connection with implementation and operation of the Services or the Website, as well as any and all current and future patent rights, copyrights, trade mark, trade name and logo rights, mask work rights, trade secret rights, database rights, moral rights, and all other intellectual and proprietary rights of any kind or nature anywhere in the world (whether or not registered or perfected) with respect to the forgoing. For clarity, You do not acquire any right, title, and interest in and to: (i) any inventions, methods, processes, technology, and works of authorship that YapStone has developed, conceived, reduced to practice, or otherwise acquired; (ii) any modifications, enhancements and derivative works thereof; and (iii) any intellectual property rights with respect to any of the foregoing.

You will not modify, adapt, translate, prepare derivative works from, decompile, reverse engineer, disassemble, or otherwise attempt to derive source code from the Website, the Services, or any other of YapStone’s intellectual property.

You will not use YapStone’s name or trade marks in any press release, or promotional materials without YapStone’s prior written consent in each case. You grant YapStone a limited, non-exclusive, royalty-free, paid-up license to use Your name and trade marks for the sole purpose of offering or marketing (including advertising, promotions, and sales literature) the Services to Your Guests or potential guests.

6. LIABILITY.

6.1. Your Liability. You shall be liable to YapStone, the Acquirer, and their respective parent companies and subsidiaries, and the directors, officers, employees, and agents of each (‘YapStone Parties’) for any and all Claims (as defined below) arising out of or in connection with (i) Your or any Guest’s use of the Properties, Services, or Website; (ii) any breach (or, as to defense obligations only, any alleged breach) of this Agreement by You or any breach of Your representations, warranties, or obligations set forth in this Agreement; or (iii) Your negligence, fraud, misrepresentation, willful misconduct, violation of applicable law, or infringement of the rights of any person or entity. YapStone shall provide prompt written notice to You of any such Claims. Without prejudice to the foregoing, You shall indemnify, defend, and hold harmless the YapStone Parties from and against all Claims arising out of or in connection with Your or any Guest’s infringement of the rights of any person or entity.

6.2. YapStone Liability. YapStone shall be liable to You and Your parent companies and subsidiaries, and the directors, officers, employees, and agents of each (‘Your Parties’) for any and all Claims (as defined below) arising out of or in connection with (i) any breach (or, as to defense obligations only, any alleged breach) of this Agreement by YapStone; or (ii) YapStone’s negligence, fraud, misrepresentation, willful misconduct, violation of applicable law, or infringement of the rights of any person or entity. Without prejudice to the foregoing, YapStone shall indemnify, defend, and hold harmless Your Parties from and against all Claims arising out of or in connection with YapStone’s infringement of the rights of any person or entity.

6.3. Indemnification Process. The party seeking indemnification pursuant to this Section 6 (the ‘Indemnitee’) shall: (a) promptly notify the other party (the ‘Indemnitor’) in writing of the Claim for which indemnification is sought, but in no event longer than five (5) business days of the Indemnitee’s knowledge of the Claim: (b) make all reasonable efforts to provide Indemnitor with all information and material in Indemnitee’s possession regarding the Claim; (c) furnish to Indemnitor such assistance as Indemnitor may reasonably request in connection with the investigation, settlement, and defense of the Claim; and (d) grant Indemnitor sole control over the defense and settlement of the Claim; provided, however, that Indemnitee may participate in such defense at its option and expense. Within ten (10) days of Indemnitor’s receipt of the notice of the Claim or demand, Indemnitor shall notify the Indemnitee as to whether Indemnitor is assuming the entire control (subject to this Section) of the defense, compromise, or settlement of the matter, including the counsel that Indemnitor has selected. Any counsel retained by the Indemnitor for such purposes shall be reasonably acceptable to the Indemnitee, whose consent shall not be unreasonably withheld. The Indemnitor shall institute and maintain any such defense diligently and reasonably and shall keep the Indemnitee fully advised as to the status thereof. Further, Indemnitor shall not dispose of or settle any such Claim in Indemnitee’s name or in any manner which may adversely affect Indemnitee’s rights or interests (which includes, without limitation, any settlement that imposes pecuniary or other liability or an admission of fault or guilt on the Indemnitee or would require the Indemnitee to be bound by an injunction of any kind) without Indemnitee’s prior written consent, which consent shall not be unreasonably withheld or delayed. Indemnitee shall not be liable hereunder for any settlement entered into without its prior written consent (which consent shall not be unreasonably withheld or delayed).

6.4. Definition of ‘Claim’. ‘Claim’ means an action, allegation, assessment, cause of action, cease and desist letter, charge, citation, claim, demand, directive, fine, lawsuit or other litigation or proceeding, or notice issued or submitted by, from or on behalf of a third party, including any governmental agency, and all resulting judgments, bona fide settlements, penalties, damages (including consequential, indirect, special, incidental or punitive damages), losses, liabilities, costs, and expenses (including, without limitation, reasonable attorneys’ fees, expenses and costs) incurred in connection therewith.

7. LIMITATION OF LIABILITY.

7.1 YAPSTONE SHALL NOT BE LIABLE FOR: ANY FAILURES CAUSED BY ANY PERSON OR ENTITY OTHER THAN YAPSTONE THAT MAY AFFECT THE RECEIPT, PROCESSING, ACCEPTANCE, COMPLETION, OR SETTLEMENT OF A PAYMENT OR THE SERVICES.

7.2 EXCEPT WHERE THE CLAIM: (i) IS SUBJECT TO INDEMNIFICATION UNDER SECTION 6 OF THIS AGREEMENT, OR (ii) ARISES OUT OF A BREACH OF CONFIDENTIALITY, OR (iii) ARISES FROM DEATH OR PERSONAL INJURY CAUSED BY NEGLIGNCE OR FRAUD OR FRAUDULENT MISREPRESENTATION (A), IN NO EVENT WILL EITHER PARTY OR ACQUIRER OR ANY CARD NETWORKS, OR THEIR RESPECTIVE AFFILIATES OR SUPPLIERS, BE LIABLE TO THE OTHER PARTY OR TO ANY THIRD PARTY FOR LOST PROFITS OR FOR CONSEQUENTIAL, EXEMPLARY, INDIRECT, SPECIAL, OR INCIDENTAL DAMAGES (EVEN IF SUCH DAMAGES ARE FORESEEABLE AND WHETHER OR NOT THE PARTY OTHERWISE LIABLE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES); (B) IN NO EVENT WILL YAPSTONE’S AGGREGATE LIABILITY ARISING OUT OF OR IN RELATION TO THIS AGREEMENT EXCEED THE FEES THAT YAPSTONE HAS EARNED UNDER THIS AGREEMENT DURING THE THREE MONTHS IMMEDIATELY PRECEDING THE DATE ON WHICH THE FIRST SUCH CLAIM ARISES, PLUS, WHERE YAPSTONE HAS FAILED TO MAKE ANY PAYMENT (as defined in Section 1.3) DUE TO YOU, THE AMOUNT OF SUCH PAYMENT DUE. Each party acknowledges that the other party has entered into this Agreement relying on the limitations of liability stated in this paragraph and that these limitations are an essential basis of the bargain between the parties.

8. DISCLAIMERS.

EXCEPT FOR ANY EXPRESS WARRANTIES CONTAINED IN THIS AGREEMENT: (i) THE SERVICES, WEBSITES, AND ALL CONTENT, SOFTWARE, MATERIALS AND OTHER INFORMATION PROVIDED BY YAPSTONE OR OTHERWISE ACCESSIBLE TO YOU IN CONNECTION WITH THIS AGREEMENT OR THE SERVICES, ARE PROVIDED ‘AS IS;’ AND (ii) ACQUIRER, YAPSTONE, AND THEIR RESPECTIVE AFFILIATES AND SUPPLIERS MAKE NO WARRANTY OF ANY KIND (AND DISCLAIM ALL WARRANTIES OF ANY KIND) WITH RESPECT TO THE FOREGOING, WHETHER EXPRESS OR IMPLIED, AND SPECIFICALLY DISCLAIM THE WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, IN EACH CASE TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW. WITHOUT LIMITING THE FOREGOING, YAPSTONE MAKES NO WARRANTY THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS. YAPSTONE MAKES NO WARRANTY REGARDING THE QUALITY OF THE PAYMENT SERVICES.

YOU ACKNOWLEDGE AND AGREE THAT ACQUIRER IS NOT A PARTY TO THIS AGREEMENT AND THAT YOU SHALL HAVE NO RECOURSE AGAINST ACQUIRER ARISING OUT OF OR IN ANY WAY CONNECTED WITH THIS AGREEMENT OR ANY OF THE TRANSACTIONS CONTEMPLATED HEREIN.

World Wide Web Usage. YapStone and its suppliers make no warranties regarding the quality, reliability, timeliness or security of the world wide web, the internet and other globally linked computer networks, or the web sites established thereon including the Web Site will be uninterrupted or error free.

9. TERM AND TERMINATION.

9.1 Term. This Agreement will commence on the Effective Date and shall continue until terminated by either party in accordance with Section 9.2 below (‘Term’).

9.2 Termination. Either party may terminate this Agreement at any time for convenience upon written notice, which may be made pursuant with section 12.9.

9.3 Effect of Termination. Termination of this Agreement will not relieve either party of any obligation to pay the other party any Fees or other compensation due to the other party prior to such termination. YapStone will complete any Payments in process at the time of termination and will deduct any Fees owed to it at that time. However, You will remain liable for Chargebacks, Refunds, charges, and any other obligations incurred by You after the expiration or termination of this Agreement, and You authorize YapStone to automatically, without prior notice to You, deduct such amounts from Your bank accounts. Upon termination, YapStone will disable Your access to the Services. Upon termination, You will remove all references to YapStone from Your website and/or software.

10. DISPUTE RESOLUTION.

10.1 Dispute Resolution Procedure. Most of Your concerns can be resolved quickly through YapStone’s customer service department. YapStone’s goal is to learn about and address the underlying causes of the concern and avoid it becoming a dispute. To that end, the parties shall cooperate and attempt in good faith to resolve any potential dispute promptly by discussions between persons who have authority to resolve the potential dispute. If the parties are unable to resolve the potential dispute amicably at that level, You shall report the potential dispute to YapStone’s legal team at Legal@YapStone.com. Any of Your disputes related to billing or fees must be raised within 90 days of the relevant transaction or they are deemed permanently waived by You.

11. CONFIDENTIALITY.

11.1 Subject to Section 4 above, each party agrees to keep confidential and to use only for purposes of performing under this Agreement, any proprietary or confidential information disclosed by or on behalf of the other party in relation to this Agreement, as well as any other information that could reasonably be considered to be confidential. The obligation of confidentiality does not extend to information that is publicly available through authorized disclosure, is rightfully obtained from a third party that has the right to disclose it, or is required by law to be disclosed. All confidential information will remain the property of the disclosing party. Without prejudice to the foregoing, each party may disclose the confidential information to its employees, agents, sub-contractors, group companies, external auditors, legal advisors and regulators, in each instance on a need-to-know basis.

12. MISCELLANEOUS.

12.1 Binding Upon Successors and Permitted Assigns. This Agreement shall be binding upon and inure to the benefit of the parties, their successors and permitted assigns. You may not assign this Agreement or any rights, obligations, or privileges under this Agreement without YapStone’s prior written consent and such consent will not be unreasonably withheld. YapStone may assign its rights under this Agreement at any time with or without notice to You.

12.2 Force Majeure. YapStone will not be responsible for delays, errors, failures to perform, interruptions or disruptions in the Services or Website resulting from any act, omission or condition beyond YapStone’s reasonable control, whether or not foreseeable or identified, including without limitation acts of God, labor strikes, lockouts, riots, acts of war, governmental regulations, fire, power failure, earthquakes, severe weather, floods or other natural disasters, hackers, or the failure of Your, Guest’s, or any third party’s hardware, software, or communications equipment or facilities.

12.3 Entire Agreement. This Agreement replaces and supersedes all previous and contemporaneous agreements between the parties, and You hereby waive all claims, refunds, credits, or damages related to or arising under any previous agreements between the parties.

12.4 Severability. If any provision of this Agreement is determined to be invalid or unenforceable by any court of competent jurisdiction, the remaining provisions shall not be affected thereby and shall be binding upon the parties and shall be enforceable, as though such invalid or unenforceable provision (or portion thereof) were not contained in this Agreement. Notwithstanding the foregoing, this Agreement shall be interpreted to give effect to its fundamental terms and conditions. Any such invalid or unenforceable provision shall be reformed by the court as necessary to express as nearly as possible the original intent of the parties and achieve the same economic effect as the original provision.

12.5 Amendment and Changes. This Agreement may be changed or amended by YapStone or Acquirer at any time without notice, provided that, any changes that would significantly adversely affect You will be communicated to You by email, posting on the Website, or other writing. Your continued use of YapStone’s Website or Services after the posting of any change or amendment on YapStone’s Website or by email will constitute Your agreement to such change or amendment; provided however, if You do not agree to such change or amendment, You can terminate the Agreement in accordance with Section 9.2 of this Agreement if You provide such notice of termination within thirty (30) days following the date You become aware of the change. Amendments or changes made by You are only effective by a writing signed by both parties. Acquirer may amend this Agreement as it relates to Acquirer’s processing of Card transactions upon notice to You in accordance with Acquirer’s standard operating procedures.

12.6 Waiver. The failure by a party to insist upon strict performance of any of the provisions contained in this Agreement shall in no way constitute a waiver of its rights as set forth in this Agreement, at law or in equity, or a waiver of any other provisions. No waiver of any provision or of any breach of this Agreement shall be deemed a further or continuing waiver of such provision, breach, or any other provision of this Agreement.

12.7 Applicable Law and Forum. This Agreement shall be governed by and construed in accordance with the laws of England, and all proceedings must be conducted in English. You and YapStone submit to the exclusive jurisdiction of the courts is England.

12.8 Survival. Sections 1.1A, 1.4, 1.5, 1.9, 2, 3.2, 3.3, 4, 5, 6, 7, 8, 9.3, 10, 11, 12.1, 12.3, 12.4, 12.6, 12.7, 12.8, 12.9, 12.10, 12.11, and 12.12 shall survive termination of this Agreement.

12.9 Notices. All notices and other communications under this Agreement must be in writing and may be made by means of email or a posting on or update to the legal center on the Website. Notices to You will be delivered to the email address provided on the Registration Form or as modified by You through notice to YapStone or by posting on or update to the legal center on the Website. Notices to YapStone can be made via email to legal@yapstone.com or via certified mail or overnight courier to: [Suite 1, 3rd Floor 11 - 12 St James's Square, London, United Kingdom, SW1Y 4LB].

12.10 Third Party Service Providers and Partners. YapStone may, without notice, change its third party service providers, including without limitation, any third party processor, Acquirer, or bank. All rights reserved for third party service providers herein apply to successor third party service providers. YapStone may use third party processors or work with third party partners (collectively, ‘Third Party’ or ‘Third Parties’), to provide some of the Services or to provide support for their services. No person or company who is not a party to this Agreement shall have any rights under it, whether according to the Contracts (Rights of Third Parties) Act 1999 save that these Third Parties are intended third party beneficiaries of this Agreement as and only to the extent as their interests appear. You acknowledge that the Third Party shall have no responsibility or liability with regard to YapStone’s obligations to You under this Agreement.

12.11 Taxes. You are responsible for (1) determining, collecting, and reporting any and all taxes, including occupancy/lodging taxes, required to be collected, reported, or paid in connection with Your business and use of the Website and Services and (2) for any and all applicable taxes, including sales, use, personal property, value-added, excise, customs fees, import duties or stamp duties, or other taxes and duties imposed by governmental entities of whatever kind and imposed with respect to the transactions under this Agreement, including penalties and interest, but specifically excluding taxes based upon YapStone’s net income. YapStone may be required to report any Payments processed on Your behalf to regulatory or government authorities. Other than VAT for Properties and Property owners located in the, YapStone is not responsible for, and is not the entity collecting VAT or other taxes with respect to the Payments. You will promptly provide YapStone with documentation as may be required by the applicable governmental entity in order for YapStone to process Payments hereunder (including, without limitation, a valid certificate of Your exemption from obligation to pay taxes as authorized by the appropriate governmental entity), and YapStone may withhold any Payments until You have provided the required documentation.

12.12 Commercial Entity Agreement. At such time as You process, through YapStone, more than the threshold specified by the Card Networks, You are hereby bound by the Commercial Entity Agreement (‘CEA’) with one of YapStone’s Acquirers and their sponsoring member banks as identified to You from time to time by YapStone, available at: www.yapstone.com/legal/cea-eea. The CEA is not intended to change any transaction arrangements, fees, or other terms between You and YapStone under this Agreement but supplements this Agreement with respect to Your relationship with the Acquirer. The CEA may be modified by the applicable Acquirer at any time.

Payer Terms of Use – English

YAPSTONE INTERNATIONAL LIMITED PAYER TERMS

Last Updated: 5^th of July 2018

1. About YapStone.

This YapStone International Limited Payer Terms (“Agreement”) describes the terms and conditions that apply to Your (“You”, or “Your”, “Yourself”) use of services offered by YapStone International Limited, a limited liability company incorporated under the laws of Ireland (trading as HolidayRentPayment) located at M1 Retail Park, Office Unit 7, Second Floor

Drogheda, Co Louth, Ireland (collective “YapStone”). YapStone provides a technology platform that allows Your landlord, property management company, vacation rental provider, internet marketplace, or other payee (“Payee”) who provides You goods or services (“Payee Services”) to electronically receive payment due from You for goods or services the Payee provides or provided to You (“Amount(s) Due”). You are a User (as defined below). The Amount Due and the associated Payee Services are governed by the contract between You and the Payee. We provide payment-processing services (the “Service(s)”) as described more fully below.

2. Consent to Terms.

By using the Services, providing Your information to YapStone, or authorizing payment(s) described below, You agree to be bound by: (i) this Agreement, (ii) YapStone’s Website Terms of Use available at: www.YapStone.com/terms-of-use/, and (iii) YapStone’s Privacy Policy available at: https://www.yapstone.com/globa... (collectively, “Terms”). You should read through all of the Terms carefully. The Terms constitute a legally binding agreement between You and YapStone.

The terms of this Agreement are effective as of the date that You used the Services (the “Effective Date”). If You used the Services on behalf of a business, You represent and warrant that You can enter into this Agreement with YapStone on behalf of that business, that You accept the terms and conditions contained herein on behalf of that business, and that You have received a copy of the Agreement.

3. The Services.

3.1 Description of the Services.

YapStone currently provides access to an electronic payments platform for: (i) rental property owners and rental property managers (collectively, “Rent Payees“) who wish to engage YapStone as their agent for accepting payments from their renters (“Rent Users”); (ii) individuals wishing to make an electronic payment (the “Participating Users“) to a Payee; and (iii) for other legal entities (“Participating Payee”) who wish to engage YapStone as its payment processor for accepting payments from the Participating Payee’s users (“Payer Users”) for goods and services that it directly or indirectly provides the Payer User. Unless specified, all references to “User(s)” in this Agreement shall include Rent Users, Participating Users, and Payer Users. Unless specified, “Payee” includes Rent Payees and Participating Payees.

The Services enable Users to pay Amounts Due to Payees and may include the use of a credit/debit card and other payment methods that YapStone may offer from time to time (“Payment Instrument”) through the YapStone websites (including, without limitation, www.YapStone.com, www.holidayrentpayment.eu, or any other website operated by YapStone or its affiliates, and any subdomain of any such websites), mobile application, or API (the “Website”), phone payments via YapStone’s call center, and/or other channels that YapStone may offer from time to time. The Services may be provided by YapStone in conjunction with its third-party service providers. You acknowledge and agree that: (i) Your payment is for a transaction between You and a Payee and not with YapStone or any of YapStone’s affiliates; and, (ii) in any given transaction, YapStone is a third-party payment facilitator operating on behalf of either You or a Payee, but not on behalf of both You and the Payee in the same transaction. That is, where Yapstone acts in the capacity of agent for the receipt of a payment on behalf of a Payee (thus concluding your payment transaction with the Payee), it is not acting on Your behalf, as your agent for the sending of the payment. If YapStone acts in the capacity of agent in sending of money on Your behalf, it is not acting on the Payee’s behalf. At no time, and in relation to any given transaction will YapStone act simultaneously as Your agent and as agent of the Payee.

When YapStone acts as the Agent of the Rent Payee or Participating Payee, and You are a Rent User or Payer User, the payment is deemed made to the Payee when Yapstone receives Your payment, thus extinguishing Your payment obligation to the Payee in the amount of the payment. At that point, the payment transaction between You and the Payee is consummated; and, the Payee shall have no recourse against You. YapStone’s contract with the Payee establishes YapStone’s obligation to remit the funds to Your Payee. The provision of Payee Services is solely a matter between You and the Payee; and YapStone has no responsibility or liability to You with regard to the provision of the Payee Services.

You will receive a confirmation from YapStone acknowledging the processing of Your payment.

3.2 Availability of Services.

You acknowledge that, if Your access to the Services is contingent upon an agreement between YapStone and a Rent Payee or Participating Payee, then the applicable Rent Payee or Participating Payee may limit or terminate Your access to Services; and, if YapStone’s agreement with such Rent Payee or Participating Payee is terminated, YapStone may immediately terminate Your ability to use the Services. You acknowledge that, where YapStone acts as the agent of the Payee, YapStone has the right to decline acceptance of Your payment or deny making services available to You, thus prohibiting the conclusion of Your transaction with the Payee.

3.3 Modification of Services.

You acknowledge that YapStone has the right to change the content or technical specifications of any aspect of the Services at any time at YapStone’s sole discretion; provided that YapStone will provide You with thirty (30) days’ notice of any modification that would significantly adversely affect Your use of the Services. You acknowledge that such modifications may result in Your being unable to access the Services. If You do not accept the modified terms, You should immediately cease using the Services. Your continued use of the Services after the thirty (30) notice period shall constitute acceptance of the modified terms.

4. YapStone Fees.

4.1 Fees. If YapStone is charging You a fee to use the Services, YapStone will disclose the fee to You prior to processing Your payment (“Fees”). YapStone reserves the right to modify its fees at any time, provided that no modification will be retroactively effective. If You have scheduled automatic payments (“AutoPay”) and the associated fee amount is changed, You will be directly or indirectly notified of this fee change in advance.

4.2 Collection Actions. Notwithstanding anything else herein, if You fail to pay YapStone any amounts owed to YapStone under this Agreement, YapStone reserves the right, on its own or through a third party collection agency, and without limiting YapStone’s remedies under section 12.1, to initiate a collection action against You to recover such funds. YapStone, from time to time, may charge interest on unpaid sums that are at least thirty (30) days past due at the annualized rate of ten percent (10%), or the maximum rate permitted by applicable law, from time to time. Interest will be calculated on a daily basis from the due date until the sum due has been paid in full. In such event, You agree to pay all costs and expenses, including without limitation, reasonable attorneys’ fees and other expenses, incurred by or on behalf of YapStone in connection with the collection action.

5. Consent and Authorization to Use Payment Instrument.

You represent and warrant that You have the legal right and authority to utilize Your Payment Instrument and authorize YapStone to debit such Payment Instrument in accordance with this Agreement.

You hereby authorize the charge to Your Payment Instrument, in the amount You authorized YapStone through the Services, which may include fees owed to Your Payee(s) any relevant taxes YapStone is obligated to collect on behalf of a governmental agency, and any fees owed to YapStone. You also authorize the crediting or debiting of Your Payment Instrument by YapStone in connection with any fees owed to YapStone, chargebacks, refunds, or adjustments made through the Service. You agree to sign and submit a direct debit mandate form (or other applicable bank form) to allow YapStone to debit Your bank account for fees and amounts You owe YapStone.

6. Your Information; Privacy.

6.1 Your Information. In order to use and continue to use the Service, You agree to: (i) upon request, provide information and/or documents about Yourself that is true, accurate, current, and complete; and, (ii) where applicable, advise YapStone of updates to Your information to keep it true, accurate, current and complete. You certify that all information You provide to YapStone is true, accurate, current, and complete, and acknowledge that YapStone is relying on that certification as a condition of providing You with the Services. If You provide information that is untrue, inaccurate, not current or incomplete, or if YapStone has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, YapStone reserves the right to suspend or terminate Your access to the Service and to hold any funds that You submitted through the Services. You may not and agree not to use the Service for any illegal purpose or in any manner inconsistent with this Agreement. By using the Services, You also represent that You are at least eighteen (18) years old.

6.2 Privacy Policy. You understand and agree that any information You provide to YapStone (including Your personal and financial information) is subject to YapStone’s Privacy Policy, available at: https://www.yapstone.com/globa.... By agreeing to this Agreement, You hereby agree to such Privacy Policy, which may be updated from time to time.

6.3 Personal Data. YapStone may use Your personal data in a manner set out in YapStone’s Privacy Policy, or as required by applicable law, and as further described in this Agreement. YapStone processes Your personal data in order to provide the Services. If you do not provide Your personal data, YapStone will not be able to provide the Services. Please note that the information You provide to YapStone in using the Service or the Website will be transferred outside the European Economic Area (“EEA”) for the purposes of processing by YapStone or its affiliates in the United States for the purposes specified in the Privacy Policy, including verifying Your identity, Your location or payment information in connection with YapStone’s Services or those of its Users or Payees, or in order to comply with YapStone’s legal and regulatory obligations, as well as for group administration and management purposes. The jurisdiction to which your data may be transferred may not have laws that provide the same level of protection for your personal data as in Ireland. YapStone will, however, put in arrangements to keep your personal data safe and secure. Such arrangements will include, where the recipient is based in the United States, YapStone adheres to the principles of the US-EU Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use and retention of personal information from EEA member countries. YapStone, through its parent company, YapStone Holdings, Inc., has certified that it adheres to the Privacy Shield Program. Where the recipient is located in any other jurisdiction outside of the EEA, YapStone will put in place EU approved model contracts with the recipient of the personal data. For more information on transfers of personal data, please https://www.yapstone.com/globa....

If YapStone decides to change its Privacy Policy, it will post those changes on its Website so that You are aware of what information YapStone collects, how it uses such information, and under what circumstances YapStone may disclose the information. You should check YapStone’s Website frequently for any changes.

6.4 Email Communications. To provide YapStone Services, YapStone must send You administrative emails.

7. Payment Cancellation, Credit, Chargebacks, and Refunds.

For payments You believe were improperly processed, YapStone may, in accordance with applicable law, void, rescind, or issue a credit for Your payment made through the Service at any time prior to YapStone making the payment to a Payee. If a payment dispute arises after payment is made by YapStone to a Payee, the responsibility to settle the payment dispute rests with You and the Payee. You agree and acknowledge that upon Your request, YapStone, in its sole discretion, may cancel a payment made through the Services.

8. Password and Security.

You may be asked to create an account with YapStone to access the Services (“Account”). In that case, You will create a password when completing the Account creation process. You are solely responsible for maintaining the confidentiality of Your password, restricting access to Your Account, and are fully responsible for all activities occurring on Your Account. You agree to notify YapStone immediately if You notice unauthorized use of Your password, unauthorized access to Your Account, unauthorized access to Your information, or any other breach of security. You agree that YapStone is not liable for any damage or loss arising from Your failure to comply with this section.

9. Service Cancellation.

Either You or YapStone may cancel Your access to the Services at any time. You may cancel the Services by sending an e-mail to customerservice@holidayrentpayment.co.uk to: (i) request deactivation of Your Account; (ii) access to the Services; (iii) and/or cancel any future AutoPay. You will remain liable for all outstanding payments and fees due to YapStone at the time of cancellation, as well as any fees or amounts related to transactions that are initiated prior to cancellation.

10. Liability and Indemnification.

10.1 Your Liability. You shall be liable to YapStone, its parent companies and subsidiaries, and the directors, officers, employees, and agents of each (“YapStone Parties”) for any and all Claims (as defined below) arising out of or in connection with (i) Your misuse of the Payee Services, Services, or Website; (ii) any breach (or, as to defense obligations only, any alleged breach) of this Agreement by You or any breach of Your representations, warranties, or obligations set forth in this Agreement; or (iii) Your negligence, fraud, misrepresentation, willful misconduct, violation of applicable law, violation of card network rules, or infringement of the rights of any person or entity. YapStone shall provide prompt written notice to You of any such Claims.

10.2 YapStone Liability. YapStone shall be liable to You and Your parent companies and subsidiaries, and the directors, officers, employees, and agents of each (“Your Parties”), if any, for any and all Claims (as defined below) arising out of or in connection with (i) any breach (or, as to defense obligations only, any alleged breach) of this Agreement by YapStone; or (ii) YapStone’s negligence, fraud, misrepresentation, willful misconduct, violation of applicable law, or infringement of the rights of any person or entity.

10.3 Indemnification Process. The party seeking indemnification pursuant to this Section 10 (the “Indemnitee”) shall: (a) promptly notify the other party (the “Indemnitor”) in writing of the Claim for which indemnification is sought, but in no event longer than five (5) business days of the Indemnitee’s knowledge of the Claim: (b) make all reasonable efforts to provide Indemnitor with all information and material in Indemnitee’s possession regarding the Claim; (c) furnish to Indemnitor such assistance as Indemnitor may reasonably request in connection with the investigation, settlement and defense of the Claim; and (d) grant Indemnitor sole control over the defense and settlement of the Claim. Within ten (10) days of Indemnitor’s receipt of the notice of the Claim or demand, Indemnitor shall notify the Indemnitee as to whether Indemnitor is assuming the entire control (subject to this Section) of the defense, compromise or settlement of the matter, including the counsel that Indemnitor has selected. The Indemnitor shall institute and maintain any such defense diligently and reasonably and shall keep the Indemnitee fully advised as to the status thereof. Further, Indemnitor shall not dispose of or settle any such Claim in Indemnitee’s name or in any manner which may adversely affect Indemnitee’s rights or interests (which includes, without limitation, any settlement that imposes pecuniary or other liability or an admission of fault or guilt on the Indemnitee or would require the Indemnitee to be bound by an injunction of any kind) without Indemnitee’s prior written consent, which consent shall not be unreasonably withheld or delayed. Indemnitee shall not be liable hereunder for any settlement entered into without its prior written consent (which consent shall not be unreasonably withheld or delayed).

10.4 Definition of “Claim”. “Claim” means an action, allegation, assessment, cause of action, cease and desist letter, charge, citation, claim, demand, directive, fine, lawsuit or other litigation or proceeding, or notice issued or submitted by, from or on behalf of a third party, including any governmental agency, and all resulting judgments, bona fide settlements, penalties, damages (including consequential, indirect, special, incidental or punitive damages), losses, liabilities, costs, and expenses (including, without limitation, reasonable attorneys’ fees, expenses and costs) incurred in connection therewith.

11. Disclaimers and Limitation of Liability.

11.1 Disclaimers. EXCEPT FOR ANY EXPRESS WARRANTIES CONTAINED IN THIS AGREEMENT: (i) THE SERVICES, WEBSITES, AND ALL CONTENT, SOFTWARE, MATERIALS AND OTHER INFORMATION PROVIDED BY YAPSTONE OR OTHERWISE ACCESSIBLE TO YOU IN CONNECTION WITH THIS AGREEMENT OR THE SERVICES, ARE PROVIDED “AS IS” AND “AS AVAILABLE” AND (ii) YAPSTONE AND ITS RESPECTIVE AFFILIATES AND SUPPLIERS MAKE NO WARRANTY OF ANY KIND (AND DISCLAIM ALL WARRANTIES OF ANY KIND) WITH RESPECT TO THE FOREGOING, WHETHER EXPRESS, STATUTORY OR IMPLIED, AND SPECIFICALLY DISCLAIM THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, IN EACH CASE TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW. WITHOUT LIMITING THE FOREGOING, YAPSTONE MAKES NO WARRANTY THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS. YAPSTONE MAKES NO WARRANTY REGARDING THE QUALITY OF THE PAYMENT SERVICES.

11.2 World Wide Web Usage. YapStone and its suppliers make no warranties regarding the quality, reliability, timeliness or security of the world wide web, the internet and other globally linked computer networks, or the web sites established thereon including the Sites or Website, will be uninterrupted or error free.

11.3 Limitation of Liability

11.3.1 YOU AGREE THAT YAPSTONE SHALL NOT BE LIABLE FOR: ANY FAILURES CAUSED BY ANY PERSON OR ENTITY OTHER THAN YAPSTONE THAT MAY AFFECT THE RECEIPT, PROCESSING, ACCEPTANCE, COMPLETION, OR SETTLEMENT OF A PAYMENT OR THE SERVICES.

11.3.2 EXCEPT WHERE THE CLAIM: (i) IS SUBJECT TO INDEMNIFICATION UNDER SECTION 10 OF THIS AGREEMENT; TO THE EXTENT PERMITTED BY LAW IN NO EVENT WILL EITHER PARTY OR THEIR RESPECTIVE AFFILIATES OR SUPPLIERS, BE LIABLE TO THE OTHER PARTY OR TO ANY THIRD PARTY FOR LOST PROFITS OR FOR CONSEQUENTIAL, EXEMPLARY, INDIRECT, SPECIAL, PUNITIVE, OR INCIDENTAL DAMAGES (EVEN IF SUCH DAMAGES ARE FORESEEABLE AND WHETHER OR NOT THE PARTY OTHERWISE LIABLE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES). IN NO EVENT WILL YAPSTONE’S AGGREGATE LIABILITY ARISING OUT OF THIS AGREEMENT EXCEED THE GREATER OF: (I) THE AMOUNT OF PAYMENTS IN DISPUTE, OR (II) €100 EURO. Each party acknowledges that the other party has entered into this Agreement relying on the limitations of liability stated in this paragraph and that these limitations are an essential basis of the bargain between the parties.

12. Complaints, Dispute Resolution, and Governing Law and Forum.

12.1 Complaint Process. If You wish to make a complaint about the Services, You can make a complaint by sending an e-mail to customerservice@holidayrentpayment.co.uk. Most of Your concerns can be resolved through YapStone’s customer service department. YapStone’s goal is to learn about and address the underlying causes of the concern. To that end, the parties shall cooperate and attempt in good faith to resolve any potential dispute promptly by discussions between persons who have authority to resolve the potential dispute. If the parties are unable to resolve the potential dispute amicably at that level, You shall report the potential dispute to YapStone’s legal team at Legal@YapStone.com. Any of Your disputes related to billing or fees must be raised within ninety (90) days of the relevant transaction or they are deemed permanently waived by You.

12.2 Applicable Law and Forum.

This Agreement, and any issues, disputes or claims arising out of or in connection with it (whether contractual or non-contractual in nature such as claims in tort, from breach of statute or regulation or otherwise), shall be governed by and construed in accordance with the laws of Ireland. All disputes or claims arising out of, or relating to, this Agreement shall be subject to the exclusive jurisdiction of the courts of Ireland, to which the parties irrevocably submit. All proceedings must be conducted in English. Nothing in this section 12.2 affects or limits your rights at law.

13. Miscellaneous.

13.1 Taxes.

Each Payee is responsible for: (i) determining, collecting, and reporting any and all taxes required to be collected, reported, or paid in connection with Your use of the Payee Service or business and use of their sites; and, (ii) for any and all applicable taxes, including sales, use, lodging, personal property, value-added, excise, customs fees, import duties or stamp duties or other taxes and duties imposed by governmental entities of whatever kind and imposed with respect to the transactions processed under this Agreement, including penalties and interest. YapStone is responsible for taxes based upon YapStone’s net income.

You acknowledge and agree that YapStone may be required to collect taxes from You in connection with Your use of the Payee Services or Services, and to remit those taxes on Your behalf (and report any payments processed) to regulatory or government authorities. Other than Value Added Taxes (“VAT”) for Rent Payees and Participating Payees located in Ireland, YapStone is not responsible for, and is not the entity collecting VAT or other taxes with respect to the payments. You will promptly provide YapStone with documentation as may be required by the applicable governmental entity in order for YapStone to process payments hereunder.

13.2 Amendments to this Agreement.

YapStone may amend this Agreement at any time by providing You thirty (30) days’ notice by email or by posting the amended Agreement on a YapStone Site, with the notice valid as of the date indicated in the email or Website posting. Your continued access or use of YapStone Services will constitute Your acceptance of the amended Agreement. If You disagree at any stage with amendments made, You must contact YapStone at: customerservice@holidayrentpayment.co.uk to cancel Your Services and Account, which will also cancel Your access to the Services. This Agreement may not otherwise be amended except through by written agreement, signed by You and an authorized YapStone representative.

13.3 Notices.

All notices and other communications under this Agreement must be in writing and may be made by means of email or a posting on, or update to the YapStone Website. Notices to You will be delivered to the email address provided to YapStone or as modified by You through notice to YapStone or by posting on or update to the YapStone Website. Notices to YapStone can be made via email at legal@YapStone.com or via certified mail or overnight courier to: YapStone International Limited, M1 Retail Park, Office Unit 7, Second Floor, Drogheda, Co Louth, Ireland.

13.4 Entirety and Severability.

This Agreement contains the entire understanding between You and YapStone with respect to its subject matter, superseding all prior and contemporaneous representations, understandings, and any other oral or written agreements between the parties with respect to such subject matter. If any provision of this Agreement, or the application thereof, is found invalid or unenforceable, that provision will be amended to achieve as nearly as possible the same economic effect as the original provision and the remainder of this Agreement will remain in full force.

13.5 Survival.

Sections 4-7 and 10-13 and Sections securing YapStone’s rights shall survive any termination of this Agreement.

14. Contests and Giveaways.

By participating in any YapStone sponsored contest, giveaway, promotion, webinar, or other event, You agree to the specific terms thereof. YapStone reserves the right to modify any contest, giveaway, or promotion at any time.

15. Mobile Device Terms.

If You are accessing the Services from a mobile device using an application (the “Application”), the following end-user license agreement (“EULA”) terms apply to You in addition to the above:

15.1 YapStone grants You the right to use the Application only for Your personal use. You must comply with all applicable laws and third party agreements (for example, Your wireless data service agreement). The Application may not contain the same functionality as the Website. Deleting the Application does not deactivate or delete Your profile or Account with YapStone; please see Section 9 for Service Cancellations.

15.2 YapStone owns, or is the licensee to, all right, title and interest in and to its Application, including all rights under patent, copyright, trade secret, trademark, and any and all other proprietary rights, including all applications, renewals, extensions, and restorations thereof. You will not modify, adapt, translate, prepare derivative works from, decompile, reverse-engineer, disassemble, or otherwise attempt to derive source code from any Application and You will not remove, obscure, or alter YapStone’s copyright notice, trademarks or other proprietary rights notices affixed to, contained within, or accessed in conjunction with or by any Application.

15.3 Prohibited Countries Policy and Foreign Trade Regulation. The Application or its underlying technology may not be downloaded to or exported or re-exported: (a) into (or to a resident or national of) Cuba, Iraq, Iran, Libya, North Korea, Sudan, Syria, or any other country subject to United States or European Union embargo; (b) to anyone on the US Treasury Department’s list of Specially Designated Nationals or on the US Commerce Department’s Denied Party or Entity List; (c) to any prohibited person, group, or entity subject to European Union financial sanctions; and (d) to any prohibited country, person, end-user, or entity specified by US Export Laws. When using the Application, You are responsible for complying with trade regulations and both foreign and domestic laws.

15.4 Mobile Application Terms:

(i) This Agreement is between You and YapStone, and not with the mobile application platform offering the Application for download (“Application Platform”). The Application Platform is not responsible for the Application and the content thereof.

(ii) YapStone grants You a non-transferable license to use the Application only on a device that You own or control and as permitted by the usage rules set forth in the each Application Platform’s terms of use.

(iii) The Application Platform has no obligation whatsoever to furnish any maintenance and support services with respect to the Application.

(iv) The Application Platform is not responsible for the investigation, defense, settlement, and discharge of any third party intellectual property infringement claim.

(v) The Application Platform is not responsible for addressing any Claims by You or any third party relating to the Application or Your possession and/or use of the Application, including but not limited to: (a) product liability claims; (b) any Claim that the Application fails to conform to any applicable legal or regulatory requirement; and (c) Claims arising under consumer protection or similar legislation.

(vi) To the maximum extent permitted by applicable law, the Application Platform will have no other warranty obligation whatsoever with respect to the Application.

(vii) Your questions, complaints, or claims with respect to the Application can be directed to YapStone’s team at: customerservice@holidayrentpayment.co.uk.

Click here to download a PDF version of these terms.

Pre-Authorized Debit Agreement

Canada Commercial Entity Agreement

COMMERCIAL ENTITY AGREEMENT
Commercial Entity Agreement With Wells Fargo Bank N.A. Canadian Branch and First Data Canada Limited

All capitalized terms in this Commercial Entity Agreement With Wells Fargo (“Commercial Entity Agreement”) shall have the meaning assigned to it in this Commercial Entity Agreement. Any undefined capitalized term shall have the meaning assigned to it in the Agreement (hereinafter defined).

Visa and MasterCard Disclosures and Acknowledgement
Member Bank Name: Wells Fargo Bank, N.A. Canadian Branch
Bank mailing address: 1200 Montego Way, Walnut Creek, CA 94598
Bank Phone Number: 925-746-4143

Important Member Bank Responsibilities
(a) The Bank is the only entity approved to extend acceptance of Visa and MasterCard products directly to a Client.
(b) The Bank must be a principal (signer) to the Commercial Entity Agreement.
(c) The Bank is responsible for educating Clients on pertinent Visa and MasterCard Rules with which Clients must comply; but this information may be provided to you by YapStone.
(d) The Bank is responsible for and must provide settlement funds to the YapStone, for distribution to the Client or directly to the Client.
(e) The Bank is responsible for all funds held in reserve that are derived from settlement.

Important Client Responsibilities
(a) In the event Client obtains card Information, ensure compliance with cardholder information security and storage requirements.
(b) Review and understand the terms of the Agreement.
(c) Comply with Card Network Rules.
Retain a signed copy of this Disclosures Page.

Background, Roles and Responsibilities
1. Background. Client and Yapstone Canada ULC (“YapStone”) entered into a YapStone Client Services Agreement (“Agreement”) that allows YapStone to act as a payment facilitator for authorization, processing, and settlement services (“Services”). The Card Networks Rules require Wells Fargo Bank, N.A. Canadian Branch (Bank) to have a direct agreement with Client once the Client’s annual transaction volume exceeds a certain amount (“Threshold Amount”). To facilitate this requirement, YapStone, Processor (defined below) and Bank (Processor and Bank, collectively referred to as “Acquirers”) have included additional terms and conditions in this Commercial Entity Agreement that will become a part of the Agreement. Any language in this Commercial Entity Agreement inconsistent with the existing Agreement shall not apply with respect to disputes only between YapStone and Client.

2. YapStone. YapStone will facilitate the provision of the Services which includes: supporting chargebacks, reporting, status changes, and questions about the Services.

3. Processor. First Data Canada Limited (“Processor”), and/or Yapstone Holdings, Inc. (an affiliate of YapStone) through a separate agreement between Processor and Yapstone Holdings, Inc., will provide the Services to Client.

4. Bank. Bank is the member of Visa and MasterCard that sponsors YapStone, Processor, and Client’s acceptance of Visa and MasterCard transactions. As between Bank and Processor and YapStone, only Bank is approved to extend acceptance of Visa and MasterCard transactions directly to Client. Bank is responsible for providing YapStone (as allowed by the Card Network Rules) or Client with settlement funds for Visa and MasterCard transactions. As the member of the Card Networks, Bank is responsible (either directly or through Processor or YapStone) for advising Client of the Card Network Rules that Client must follow. The Services that you receive from any Card Network other than Visa and MasterCard are provided by YapStone and/or Processor and not by Bank.

5. Threshold Amount. Once Client’s annual volume reach or exceed the Threshold Amount, with respect to the Territory (as defined below), Bank and Processor will become parties to the Agreement, but only with respect to the Client acquiring services in the Territory provided by Acquirers in the Territory, and the additional terms and conditions in this Commercial Entity Agreement will become part of the Agreement.

6. Reserve.
6.1. In addition to YapStone’s reserve rights in the Agreement, the Acquirers may require the Client to fund a cash reserve (“Reserve”) in an amount that reflects the Acquirers’ assessment of risk, as they may determine in their discretion from time-to-time. The Reserve is a payment obligation of the Acquirers, established by holding back transaction proceeds or debiting the Payments in order to potentially offset any obligations that the Client may have to the Acquirers. The Reserve is not a segregated fund that the Client may claim to own. The Acquirers are obligated to pay to the Client any amounts remaining from the Reserve after all other then-current and contingent liabilities or obligations related to the Company’s payment transactions have expired (as provided for under the Network Rules).
6.2. The obligations due to the Client from the Reserve will not accrue interest unless required by applicable laws.
6.3. The Acquirers will notify the Client if a Reserve is established (including its amount) or if the amount of the Reserve is modified.
6.4. The Acquirers may set off any obligations that the Client owes to the Acquirers from the Reserve.
6.5. Although the Client acknowledges that the Reserve is a general obligation of the Acquirers, and not a specifically identifiable fund, if any person claims that the Reserve is an asset of the Client that is held by the Acquirers, the Client grants and acknowledges that the Acquirers have a security interest in the Reserve and, at Acquirers request, will provide documentation to reflect this security interest.

7. Set-off. All funds that the Acquirers owe to the Client under this Agreement are subject to the Client’s payment obligations under this Agreement. The Acquirers may set off amounts the Client owes to any of the Acquirers against any funds that any of the Acquirers owe to the Client.

8. Limitation of Liability.
8.1. Disclaimer of Warranties. This Commercial Entity Agreement and any addenda is an agreement for services and except as expressly provided in this the Commercial Entity Agreement, Acquirers and their respective affiliates, disclaim all representations or warranties, express or implied, made to Client or any other person, including without limitation, any warranties regarding quality, suitability, merchantability, fitness for a particular purpose, non-infringement or otherwise (regardless of any course of dealing, custom or usage of trade) of any services or any goods provided incidental to the services provided under this Agreement.
8.2. Exclusion of Consequential Damages. In no event shall Acquirers or their respective affiliates be liable under any theory of tort, contract, strict liability or other legal theory for lost profits, lost revenues, lost business opportunities, exemplary, punitive, special, incidental, indirect or consequential damages, each of which is hereby excluded by Agreement of the parties, regardless of whether such damages were foreseeable or whether any party or any entity has been advised of the possibility of such damages.
8.3. Acquirer’s Limitation of Liability. Acquirers’ maximum liability to Client relating to or arising from the subject matter of this Agreement or any addenda for any claim of any kind in the aggregate shall be no more than $50,000 (the limitation of liability) regardless of form of action or legal theory. The limitation of liability shall control notwithstanding any other provision of this Commercial Entity Agreement or any addenda and shall also apply to the liability of any Acquirers or any affiliates of them.

9. Assignment. Acquirers may each, in whole or in part, assign or transfer the Agreement or this Commercial Entity Agreement or delegate or subcontract its respective rights, duties, or obligations under the Agreement or this Commercial Entity Agreement without Client’ s consent. Client further acknowledges that another financial institution may be substituted for Bank with respect to Bank’s obligation.

10. Third Party Beneficiary to the Agreement. In Canada (“Territory”) Processor and Bank are direct and intended third party beneficiaries to the Agreement, and may enforce their rights (i.e., confidentiality, indemnification, liability limitations, compliance, and data security, and third party fees) directly against Client without objection based on lack of privity or any similar claim.

11. Termination. In addition to the termination rights in the Agreement, Bank and/or Processor may terminate the Commercial Entity Agreement with reasonable advance notice for any other reason, without cause.

12. Reporting. If this Commercial Entity Agreement is terminated for cause, Client acknowledge that Bank or Processor may be required to report Client’s business name and the names and other identification of Client’s principals to the Card Networks. Client expressly agree and consent to such reporting in the event Client is terminated as a result of the Acquirers or YapStone’s termination for cause or for any reason specified by the Card Network(s) as cause. Furthermore, Client agrees to waive and hold Acquirer and YapStone harmless from and against, any and all claims which Client may have as a result of such reporting.

13. Intentionally Omitted.

14. Arbitration.
14.1. This arbitration provision will be broadly interpreted. If Client has a dispute with Processor or Bank that cannot be resolved informally; Client or Bank or Processor may elect to arbitrate that dispute in accordance with the terms of this arbitration provision rather than litigate the dispute in court. In arbitration, there is no judge or jury, and there is less discovery and appellate review than in court.
14.2. Notwithstanding Section 14.1, the parties agree that the following will not be subject to arbitration: (a) disputes relating to the scope, validity, or enforceability of this arbitration provision; (b) any claim filed by either party in which the amount in controversy is properly within the jurisdiction of a small claims court; and (c) any dispute related to the validity of any party’s intellectual property rights.
14.3. If a party elect to resolve the dispute through arbitration pursuant to this arbitration provision, the party initiating the arbitration proceeding must open a case with the American Arbitration Association – Case Filing Services, 1101 Laurel Oak Road, Suite 100, Voorhees, NJ 08043, 877-495-4185, www.adr.org.
14.4. Because the Services provided to Client under this Agreement concern interstate commerce, the Federal Arbitration Act (“FAA”) will govern this arbitration provision, including the issue of whether the dispute is subject to arbitration. A Claim that is not resolved directly between the parties within 90 days shall be resolved by arbitration as set out in this Section 14 of this Agreement and the National Arbitration Rules (the Rules) of ADR Institute of Canada, Inc. (the Administrator) or its successors or replacement Administrator. For a copy of the Rules, or for other information about the Administrator contact: ADR Institute, 234 Eglinton Avenue East, Suite 500, Toronto, Ontario M4P 1K5; e-mail admin@adrcanada.ca. If a party chooses arbitration to resolve a Claim, neither party may commence litigation in court in respect of such Claim). If there is a conflict between this arbitration provision and the Rules, this arbitration provision will govern. If the ADR will not administer a proceeding under this arbitration provision as written, it cannot serve as the arbitration organization to resolve your Dispute. If this situation arises, the parties will agree on a substitute arbitration organization. If the parties are unable to agree, the parties will mutually petition a court of appropriate jurisdiction to appoint an arbitration organization that will administer a proceeding under this arbitration provision as written. If there is a conflict between this arbitration provision and the rest of this Agreement, this arbitration provision will govern.
14.5. A single arbitrator will resolve the dispute. The arbitrator will honor claims of privilege recognized by law and will take reasonable steps to protect your information and other confidential or proprietary information. If the claim alleged in the dispute is for $10,000 or less, and the dispute is not excluded based on Section 14.2 above, Client may choose whether the arbitration will be conducted solely based on documents submitted to the arbitrator, through a telephonic hearing, or by an in-person hearing under the rules of the selected arbitration organization. The arbitrator will make any award in writing but need not provide a statement of reasons unless requested by a party. An award rendered by the arbitrator may be entered in any court having jurisdiction over the parties for purposes of enforcement.
14.6. If an award granted by the arbitrator exceeds $50,000, either party can appeal that award to a three-arbitrator panel administered by the same arbitration organization by a written notice of appeal filed within thirty (30) days from the date of entry of the written arbitration award. The arbitration organization will then notify the other party that the award has been appealed. The members of the three-arbitrator panel will be selected according to the Rules. The three-arbitrator panel will issue its decision within one hundred and twenty (120) days of the date of the appealing party’s notice of appeal. The decision of the three-arbitrator panel will be final and binding.
14.7. ALL PARTIES TO ARBITRATION MUST BE INDIVIDUALLY NAMED. THERE WILL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED ON A CLASS ACTION, JOINT, OR CONSOLIDATED BASIS OR ON A BASIS INVOLVING CLAIMS BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC (SUCH AS A PRIVATE ATTORNEY GENERAL), OTHER CLIENTS, OR OTHER PERSONS.
14.8. The arbitrator may award injunctive or similar relief only in favor of the individually named party and only to the extent necessary to provide relief warranted by that individual party’s claim. The arbitrator may not award injunctive relief applicable to any class or similarly situated individual or groups.
14.9. The arbitration will take place in the Province of Ontario.
14.10. Acquirers will pay arbitration filing fees and arbitrator’s costs and expenses notified to Acquirers prior to the commencement of the arbitration. Client is responsible for all additional costs that it incurs in the arbitration, including fees for attorneys or expert witnesses. If the arbitration is resolved in Acquirer’s favor, Client will reimburse Acquirer for the filing fees and costs paid to Client only up to the extent awardable in a judicial proceeding. If the arbitration is resolved in Client’s favor Client will not be required to reimburse Acquirers for any of the fees and costs paid by Acquirers. Notwithstanding anything to the contrary in this arbitration provision, Acquirers will pay all fees and costs that Acquirers are required by law to pay.
14.11. IF CLIENT DOES NOT WISH TO ARBITRATE DISPUTES, CLIENT MUST NOTIFY ACQUIRERS IN WRITING WITHIN 30 DAYS OF THE DATE THAT CLIENT FIRST RECEIVE THIS AGREEMENT BY WRITING CLIENT’S NAME, ADDRESS AND ACCOUNT NUMBER AS WELL AS A CLEAR STATEMENT THAT CLIENT DOES NOT WISH TO RESOLVE DISPUTES THROUGH ARBITRATION AND SENDING THAT NOTICE EITHER (a) BY E-MAIL TO ARBITRATIONOPTOUT@FIRSTDATA.COM; (b) BY FAX AT 402-916-2200; or (c) BY MAILING TO “ARBITRATION OPT OUT NOTICE, 3975 N.W. 120TH AVENUE, CORAL SPRINGS, FL 33065 (THESE FAX NUMBERS AND ADDRESSES ARE ONLY FOR SUBMITTING THE NOTICE DESCRIBED IN THIS SECTION). CLIENT’S DECISION TO OPT OUT OF ARBITRATION WILL HAVE NO ADVERSE EFFECT ON YOUR RELATIONSHIP WITH ACQUIRERS OR THE SERVICES PROVIDED BY THE ACQUIRERS.
14.12. If any part of Section 14.7 is found to be illegal or unenforceable, the entire arbitration provision will be unenforceable, and the dispute will be decided by a court. If any other clause in this arbitration provision is found to be illegal or unenforceable, that clause will be severed from this arbitration provision, and the remainder of this arbitration provision will be given full force and effect.
14.13. Client, Acquirer and YapStone each have agreed to waive the right by Jury for claims related to the Commercial Entity Agreement.

15. Choice of Law. If the parties elect to forgo arbitration, or if any dispute is decided by a court as allowed in Section 14.12, the parties acknowledge and agree that all disputes and this Commercial Entity Agreement will be governed by the Province of Ontario law (exclusive of conflicts and choice of law rules calling for a different result.

16. Notices. For purposed of this Territory, notice to Processor will be sent to: First Data Canada Ltd., Attention: President, 2630 Skymark Ave., Suite 400, Mississauga, Ontario, L4W 5A4, with a copy to: First Data Merchant Services LLC, Attn: General Counsel’s Office, 6855 Pacific Street, AK-32, and Omaha, NE 68106. Emailed notices to First Data will be sent to: legalpapers@firstdata.com; and notices to Bank as described on page 1 of this Exhibit A.

17. Any capitalized terms used in this Commercial Entity Agreement and not specifically defined in this Commercial Entity Agreement, are given the meaning ascribed to them in the Agreement.

18. English Language. The parties hereby confirm their express wish that any documents and notices related thereto be drawn up in English and declare themselves to be satisfied therewith, the whole, however, without prejudice to any documents which may from time to time be drawn up in French and English. Par les présentes, les parties confirment qu’elles souhaitent expressément que cette convention et tous les documents et avis connexe soient rédigés en anglais; elles s’en déclarent satisfaites sans préjudice, toutefois, à tout document ou avis qui pourrait, de temps à autre, être rédigé à la fois en français et en anglais.

19. Client’s Termination Without Cause. In the event Yapstone or Processor notifies Client of: (i) an increase in or any additional fees (subject to 90 days prior written notice); (ii) a material change to the terms the services none of which were previously negotiated and agreed to by the parties, Client understands that it may terminate the Agreement without further cause or penalty by providing Yapstone and/or Processor 30 days’ written notice prior to the effective date of such modification. Client agrees that continued use of the services, after the effective date of any modification constitutes acceptance throughout the initial or any renewal term of the Agreement. Client agrees that upon delivery of its notice of termination, it will fund its Reserve Account as set forth in section 6.

20. Pre-Notificaiton Requirement. You hereby waive the “Pre-notification/Confirmation” requirements set out in Appendix II of Rule H1 (Pre-authorized Debits) of the Canadian Payments Association. The statements made in your Agreement are true. You acknowledge having read your Agreement, and agree to be bound by all provisions printed herein.

Kigo Canada Client Service Agreement

KIGOPAY PAYMENT SERVICES AGREEMENT FOR CANADA CUSTOMERS

This KigoPay Payment Services Agreement for Canada Customers (the “KigoPay Canada Terms”), is entered into by and among Kigo, Inc., a Delaware corporation (“Kigo”), Yapstone Canada ULC, an unlimited liability company incorporated under the laws of British Columbia, Canada (“YapStone”) (Kigo and YapStone collectively referred to as “We”, “Us”, or “Our”) and the entity or individual who enters into these KigoPay Canada Terms (“Kigo Marketplace Customers” or “You”).

These KigoPay Canada Terms are incorporated by reference into the Kigo Terms of Service which may be found at www.kigo.net/terms (the “Kigo Terms”), and set out the terms and conditions under which You may utilize the KigoPay services (“KigoPay”). By using KigoPay, You agree to be bound by the Kigo Terms, these KigoPay Canada Terms, the Commercial Entity Agreement at https://www.yapstone.com/legal/canada-commercial-entity-agreement, the Pre-Authorized Debit Agreement (the “PAD Agreement”), and any other terms, policies and guidelines applicable to KigoPay, including, without limitation, the YapStone Website Terms of Use at www.yapstone.com/terms-of-use and the YapStone Privacy Policy at https://www.yapstone.com/privacy-policy-Canada/en/ and any applicable linked terms as set forth herein, all of which are incorporated here as though fully set forth herein. You acknowledge and understand that YapStone is not a party to the Kigo Terms or any agreement between You and a Guest with respect to vacation rental or bookings or any other products and services. If You are using KigoPay on behalf of a business, You represent and warrant that the business accepts these terms and You have the power, authorization and authority to accept these terms on behalf of your business.

These KigoPay Canada Terms govern Your use of KigoPay within Canada.

Unless otherwise defined herein, capitalized terms will have the meaning provided in the Kigo Terms.

You should carefully read through these terms as they constitute a legally binding agreement between You, Kigo and YapStone.

We have the right to modify these KigoPay Canada Terms and/or any feature or aspect of KigoPay (including, without limitation, the right to change, suspend, discontinue, impose limits on features, or restrict access to any of KigoPay or this website) without prior notice to You. If We determine, at Our sole discretion, that such modification may materially adversely affect Your use of KigoPay, then Kigo or YapStone will provide You notice (at its option) by email, by posting such notice on this website (https://www.kigo.net) or otherwise in writing. Any use of KigoPay after Our publication of any such modification shall constitute Your acceptance of these KigoPay Canada Terms as modified, supplemented or replaced from to time.

1. KIGOPAY SERVICES.

Kigo, through KigoPay, provides certain services to Kigo Marketplace Customers, including, but not limited to payment collection and related processing services (through its third party provider), in connection with Kigo Marketplace.

KigoPay is powered by YapStone, a third-party provider of online payment-processing services, which enables You to accept online electronic payments from Guests and Payors. By agreeing to these terms, You acknowledge and accept that YapStone is a third-party provider of online-payment services and is only responsible for the limited purpose of providing the online payment-processing services to You in accordance with these terms and pursuant to the YapStone Privacy Policy.

2. YOUR RELATIONSHIP WITH YAPSTONE.

By using KigoPay, You appoint YapStone and its Acquirer as Your agents for the limited purpose of receiving, collecting, facilitating, transmitting, and/or processing Payments on Your behalf from Payors, and transmitting such funds to You.

You acknowledge and agree that:
2.1. Payment made by a Payor through KigoPay shall be considered the same as a Payment made directly to You, and You will provide the paid-for services to the applicable Guest in the agreed upon manner as if You had received such Payment directly from the Guest. This applies even if YapStone has failed to remit such Payment to You, and You shall have no recourse against the Guest arising out of such failure by YapStone. Your sole recourse, as set forth in these KigoPay Canada Terms, will be against YapStone;

2.2. When You are contractually authorized to accept Payments on behalf of a third party (such as a property owner for which You provide property management services) (the “Payee”), You agree (on Your behalf and on behalf of the Payee) that Payment made by a Payor through KigoPay shall be considered the same as a Payment made directly to such Payee, and that the Payee will provide the paid-for services to the applicable Guest in the agreed upon manner as if the Payee had received such Payment directly from the Guest. This applies even if YapStone has failed to remit such Payment to You (on behalf of Payee), and the Payee shall have no recourse against the Guest or Payor arising out of such failure by YapStone. The Payee’s sole recourse where YapStone has failed to remit such Payment to You (on behalf of Payee), and as set forth in these KigoPay Canada Terms, will be against YapStone. By using KigoPay when You are contractually authorized to accept Payments on behalf of a Payee, You represent and warrant to Us that You have all requisite power, authorization and authority to, and hereby do, appoint YapStone as the Payee’s agent for the limited purpose of receiving, collecting, facilitating, and/or transmitting Payments from Payors on behalf of Guests of Payee. You grant YapStone or Kigo (as applicable) a security interest in, and lien on, all Payee funds remitted to You by YapStone until such time as the funds are paid by You to the Payee. You will execute any additional documentation required for YapStone and/or Kigo (as applicable) to perfect such security interest or lien. Each Guest and/or Payor, as applicable, shall have the right to enforce Your or any Payee’s obligation pursuant to Sections 2.1 and 2.2 hereof.

2.3. YapStone or its designee will provide the Payor with a receipt and any other information required by applicable law confirming that Payment has been made on the applicable date. You acknowledge that YapStone is not a bank or other chartered depositary institution.

2.4. Payments received by YapStone through KigoPay may be co-mingled and held with other YapStone customers’ funds in one or more pooled accounts at one or more insured banks by YapStone on Your behalf and for the benefit of You and other YapStone customers. YapStone has sole discretion over the establishment and maintenance of any such pooled account, and will not voluntarily make Payments funds available to its creditors in the event of bankruptcy or for any other purpose (including YapStone’s corporate purposes). You will not receive interest or any other earnings on any Payments funds that We handle for You. As consideration for using KigoPay, You irrevocably assign to YapStone all rights, title and legal interests to any interest and/or other earnings that may accrue or are attributable to its holding of Your Payments funds in a pooled account or reserve.

2.5. In its role as Your agent, YapStone may submit Payment transactions to, and receive funds from, any Card Network, Alternative Payments Provider, or Acquirer.

2.6. Kigo or YapStone, in their respective discretion, reserve the right to grant or deny any Guest or Payor the ability to use KigoPay for any or no reason.

2.7. Payments and Settlement Timeline. KigoPay will enable qualified Payors to make payments to You or Payee using payment channels including: credit cards, debit cards (collectively, “Cards”) and alternative payment methods (collectively “Payments”). Based on Your KigoPay application, Kigo and YapStone will determine Your eligibility for KigoPay and any settlement timeline restrictions. Subject to batch cut-off times and delays in the banking system and any applicable risk holds as determined during the underwriting process, the applicable settlement timelines are as follows:

a. Advance Payment: For Kigo Marketplace Customers who qualify for the Advance Payment settlement timeline, Payments (less the Kigo Fees) shall be settled into Your or Payee’s bank account, as applicable, within 2-3 Business Day following settlement of such Payments into YapStone’s designated bank account (minus the Kigo Fee; or

b. Check In Payment: For Kigo Marketplace Customers who qualify for the Check In Payment settlement timeline, Payments (less the Kigo Fees) shall be settled into Your or Payee’s bank account, as applicable, within 3 Business Days following the Guest’s scheduled check-in date at the Property.

Kigo and YapStone reserve the right to adjust Your applicable settlement timeline at any time at their sole discretion. You will be notified of any such change.

2.8. Initial Fraud Protection and Risk Hold. YapStone will hold all disbursements scheduled to occur for a time period not to exceed 30 Business Days following Your first successful check-in date after subscribing to KigoPay.

2.9. Guest Disputes and Refunds. If a Guest reasonably contests whether the paid-for services have been provided (for example, the Property is not as described or that You have failed to provide access to the Property), You authorize YapStone to return the applicable Payment (or part thereof) to the Payor on Your behalf.

2.10. Kigo Marketplace Customer Refunds. You may initiate a refund of a Payment by communicating Your refund instructions directly to YapStone or directly to Kigo, who will communicate Your refund instructions to YapStone on Your behalf.

2.11. Authorization for Debits and Credits. You represent that You have the legal right, power, and authority to authorize YapStone to debit and credit the bank accounts listed on the applicable Forms. You authorize YapStone to debit and credit such accounts for the following purposes: (i) to credit Payments or any other amounts due to You or Payee; (ii) to debit any Chargebacks or Refunds; and (iii) to debit any fees, charges, or other amounts owed by You to YapStone or Kigo. You hereby agree that at all times during the term of these KigoPay Canada Terms, the bank accounts notified to YapStone during registration (or such other single bank account as You notify YapStone under these terms) will be operational. In particular You authorise YapStone to use Your bank accounts for the purpose of depositing Payments (less applicable Kigo Fees and deductions as set forth in this agreement). If You interfere with YapStone’s ability to debit any such bank accounts including without limitation by revoking the PAD Agreement, Kigo and YapStone may suspend or terminate KigoPay without notice and You shall be liable to Kigo and YapStone (as liquidated damages and not as a penalty) for an amount equal to 3 times the amount of the applicable debit(s).

2.12. KigoPay Use Restrictions. You agree that You will use KigoPay solely for the collection and payment of rents and rent-related expenses and for no other purpose. You further agree that you will only use KigoPay in a lawful manner, and will obey all applicable federal, state, province, county, or local laws, rules, regulations, and regulatory codes and guidance relating to the conduct of Your business and Your use of KigoPay. This may include, but is not limited to compliance with laws related to use or provision of financial services, notification and consumer protection, unfair competition, privacy, false advertising, short-term rentals, Lodging Taxes, property management, and any other laws relevant to Payments transactions.

2.13. Provision of Information. You agree to keep the information in Your KigoPay account (including the Forms) current and accurate. In addition, You must provide any other information reasonably requested by Kigo or YapStone, from time to time, as required to deliver KigoPay. Your failure to update such information may result in Payments being misdirected, delayed or returned to the Payor. Neither Kigo nor YapStone shall be liable for any damages (direct or indirect) resulting from Your failure to provide current and accurate information and we may suspend Your KigoPay account or terminate these KigoPay Canada Terms if You fail to comply with this requirement.

3. APPLICABLE RULES.

3.1. Card Network Rules. When accepting Card payments, You agree to comply with all Network Rules applicable to merchants, including those provided by Visa (https://usa.visa.com/support/small-business/regulations-fees.html#3), MasterCard (www.mastercard.us/en-us/about-mastercard/what-we-do/rules.html), Discover (www.discover.com/credit-cards/help-center/contact-us/), American Express (www.americanexpress.com/merchantopguide) and Interac (https://www.interac.ca/en/about-interac.html). The Card Networks may amend the Network Rules at any time without notice to You, and Kigo and YapStone reserve the right to change KigoPay at any time as necessary to comply with the Network Rules. You understand and acknowledge that Kigo and YapStone may share the information You provide to us so that Acquirers can assign Your business activities to a particular payment network merchant category code (MCC). YapStone’s Acquirer will process all KigoPay Card transactions for You. You agree that settlement of funds to YapStone’s designated bank account discharges Acquirer of its settlement obligation to You and that any dispute regarding the receipt or amount of settlement shall be between YapStone and You and will be addressed pursuant to the YapStone dispute resolution procedure in Section 12. If you choose to accept only certain types of Cards, it is your responsibility to properly indicate which Cards are accepted.

4. PROCESSING AND COLLECTION OF KIGO FEES.

4.1. Kigo Fees. Pursuant to Your Kigo Marketplace subscription, You have agreed to pay the Kigo Fee. You hereby authorize YapStone to automatically deduct the Kigo Fee from each Payment processed by YapStone and to remit such fee to Kigo on Your behalf. You are also responsible for any penalties or fines imposed by any Acquirer or Card Networks, or other body resulting from your use of KigoPay in a manner not permitted by these Kigo Terms or Acquirer rules and regulations. YapStone and Kigo reserve the right to modify any Kigo Fees upon 90 days’ notice to You, and You are responsible for disclosing to a Guest all fees that a Guest is charged.

4.2. Right of Setoff. To the extent permitted by law, You authorize YapStone to withhold, without notice, from any payment due to You or Payee, any and all sums that You owe to Kigo or YapStone, including without limitation: (i) any Kigo Fees owed or (ii) amounts owed in connection with any Refund, Chargeback, liquidated damages, funds to establish the Reserve (as defined in Section 3.2), or other adjustment to prior Payments.

4.3. Collection Actions. Notwithstanding anything else in these terms, if You fail to pay YapStone or Kigo any amounts owed under the Kigo Terms or these KigoPay Canada Terms, Kigo and YapStone may initiate a collection action against You to recover such funds and You will be liable for any costs We incur during such collection efforts. Collection costs may include legal fees (including legal adviser fees) and expenses, costs of any arbitration or court proceeding, collection agency fees, any applicable interest (at an annualized rate of 10% or the maximum rate permitted by applicable law), and any other related costs. Interest will be calculated on a daily basis from the due date until the sum has been paid in full.

5. UNDERWRITING, CHARGEBACKS AND REFUNDS

5.1. Underwriting and Service Eligibility. You authorize YapStone, directly or through third parties, to make any inquiries or take any actions necessary to validate information required to comply with applicable laws, regulations and KYC requirements imposed by the Card Networks and Acquirers (including information relating to Your identity, Your Payees, and Your Properties), evaluate Your creditworthiness, verify information that You have provided, and to evaluate Your eligibility for KigoPay. You warrant unconditionally that all information You provide to Us is true, correct and up to date, and acknowledge that We are relying upon such information in entering into the KigoPay Canada Terms with You and in allowing You to use KigoPay. You authorize YapStone to obtain financial and credit information, such as pulling Your personal credit report, or the credit report for Your directors, officers, and principals. YapStone may share Your information with our Acquirers, each of which may also make a determination regarding Your eligibility. You acknowledge that YapStone will continuously monitor Your transactions for the purpose of identifying suspicious activity, to prevent, detect and deter fraud and money laundering, and to protect the integrity of its systems and business. You further acknowledge that as a result of such monitoring YapStone may require additional due diligence (including information on the Properties, Your financial statements, and additional information on Payors and Payees) with respect to You to ensure You continue to be eligible for KigoPay. YapStone will notify You once Your account has been either approved or deemed ineligible for use of KigoPay. YapStone may periodically require You to update Your information to determine whether You continue to meet the eligibility requirements for KigoPay. If YapStone does not receive satisfactory information requested under these KigoPay Canada Terms or you do not provide such information in a timely manner, YapStone may suspend or terminate Your use of KigoPay and may, as applicable, withhold funds from You or refund any corresponding Payments to Payor(s).

5.2. Adequate Security; Reserve. YapStone or Kigo may require a guaranty, or other form of adequate security, including designating an amount of funds that You must maintain in a separate reserve account (a “Reserve”) to secure the performance of Your obligations under these KigoPay Canada Terms. Kigo or YapStone may require a Reserve for any reason related to Your use of KigoPay in an amount as reasonably determined by Kigo or YapStone to cover their respective potential losses. The Reserve may be raised, reduced or removed at any time, in Kigo or YapStone’s discretion, based on Your payment history, a credit review, the amount of any applicable arbitration award or court judgment against You, or as otherwise Kigo, YapStone or its Acquirer may determine or require. You agree that YapStone or Kigo may fund the Reserve from Payments due to You and grant YapStone or Kigo the right to debit the Reserve, without prior notice to You, to collect amounts owed to YapStone or Kigo. You grant Kigo or YapStone (as applicable) a security interest in and lien on any and all funds held in any Reserve. You will execute any additional documentation required for Kigo or YapStone to perfect such security interest in any funds in the Reserve. All interest or other earnings that accrue or are attributable to the Reserve will belong to Kigo or YapStone (as applicable).

5.3. Chargebacks and Refunds. Each Payment is subject to rights of (i) Chargeback (for example, as result of fraud or dissatisfaction with a purchase) and (ii) Refund (for example as a result of a suspected unauthorised use of a bank account or insufficient funds). These rights exist between the Payors and their bank or Card issuer. You acknowledge and agree that You are responsible for any and all Chargebacks and Refunds of a Payment, plus any related fees. In the event of a Chargeback or Refund, You specifically and irrevocably authorize and appoint YapStone, at its sole discretion and without notice to You to: (i) recapture the Chargeback and Refund amount, plus any related fees, from Your or Payee’s bank account; or (ii) withhold such amount from the applicable Payment due to You or Payee. YapStone and Kigo shall only be obligated to remit funds to You that are actually received by YapStone on Your behalf that are not subject to Chargeback.

a. Kigo or YapStone may, in their respective sole discretion and at Your expense, assist You in order to investigate or mediate any dispute in connection with a Chargeback. You must cooperate with Kigo and YapStone, and provide any reasonably requested information in a timely manner, as required by the dispute process. Kigo and YapStone may share information about a Chargeback with the Guest and/or Payor, the Payor’s financial institution, and Your financial institution in order to investigate or mediate such Chargeback. If the Chargeback is resolved in Your favor and YapStone is in possession of the applicable funds, YapStone will credit such funds to Your designated bank account. If the Chargeback dispute is not resolved in Your favor, or You choose not to contest the Chargeback, You forfeit Your right to the underlying Payment. You acknowledge that Chargeback or Refund decisions are made by the applicable issuing bank, Card Network or direct debit system and all judgments as to the validity of the Chargeback or Refund are made at the sole discretion of the applicable issuing bank, Card Network or direct debit system.

b. If YapStone is assessed / taxed a fee by the Card Networks or its Acquirer in order for You to participate in arbitration, You agree to reimburse any such fees to YapStone.

c. You acknowledge that all judgments as to the validity of Chargebacks are made at the sole discretion of the applicable issuing bank or Card Networks.

d. If Kigo or YapStone determine that You might incur, or You are incurring, an excessive amount of Chargebacks and / or Refunds, Kigo or YapStone may establish additional conditions governing Your KigoPay access, including (i) establishing new Kigo Fees, (ii) establishing a Reserve, (iii) delaying Payments, or (d) terminating or suspending Your access to KigoPay.

6. DATA SECURITY AND PRIVACY.

6.1. Data Security. Your personal data may be used, stored and shared by Kigo as set out in the Kigo Privacy Policy and by YapStone as set out in the YapStone Privacy Policy, (collectively the “Privacy Policies”) as may be updated by Kigo or YapStone respectively from time to time, and each such Privacy Policy is hereby incorporated by reference into these terms.

6.2. You understand and expressly acknowledge that Your data may be processed and stored in Switzerland, the Philippines, India and the United States of America, as specified in the Privacy Policies. Kigo and YapStone may use any and all information gathered in the performance of KigoPay or the operation thereof in accordance with their respective Privacy Policies. For more information on transfers of personal data abroad by each of Kigo and YapStone, please see their respective privacy policies.

6.3. In addition, You agree that each of Kigo and YapStone may use such information for any lawful purpose as described in the Kigo and YapStone Privacy Policies.

6.4. You are fully responsible for the security of any data processed through KigoPay (including, without limitation, any Guest or Payor-related data) that is in Your possession, and You shall implement at least industry standard administrative, physical and technical safeguards in order to protect against the unauthorized access, use or disclosure of such data. Such data may only be accessed by Your authorized employees and contractors as necessary to perform their job responsibilities. Neither Kigo nor YapStone will be responsible for any accidental or unlawful destruction, loss, alteration, unauthorized access , use or disclosure of such data arising from Your failure to implement the required safeguards.

6.5. PCI-DSS. You must comply with all applicable state and federal laws and industry rules in connection with Your collection, security and dissemination of any personal, financial, Card, or transaction information, including, without limitation, the Payment Card Industry Data Security Standards (“PCI-DSS”). You must annually certify Your PCI-DSS compliance and, as requested, provide Kigo and YapStone with all documentation reasonably required to validate such compliance. You must use only PCI DSS compliant service providers in connection with the storage, or transmission of “Card Data” (defined as a cardholder’s account number, expiration date, and CVV2). You agree not to store CVV2 data at any time. Information about PCI-DSS can be found on the PCI Council’s website at www.pcisecuritystandards.org.

6.6. Privacy Policies and Use of Information. Pursuant to the terms of the Kigo Privacy Policy which may be found at: www.kigo.net/privacypolicy, Kigo may, and pursuant to the terms of the YapStone Privacy Policy which may be found at: https://www.yapstone.com/privacy-policy-Canada/en/, YapStone may, collect and use personal and financial data relating to You, Payees, Guests and Payors during the performance of the KigoPay services. You warrant that where You provide personal data on behalf of any third party, such personal data is provided to YapStone or Kigo with requisite consents, including the consent to the use of such data in accordance with the Privacy Policies. You shall provide evidence of such consent upon request by YapStone or Kigo.

7. INTELLECTUAL PROPERTY.

As between Kigo, YapStone, and You, Kigo and YapStone respectively retain ownership over (i) all inventions, methods, processes, technology and works of authorship that Kigo or YapStone has developed, conceived, reduced to practice or otherwise acquired, and all modifications, enhancements and derivative works thereof; and (ii) all Intellectual Property Rights in and to any of the foregoing, and you fully understand and acknowledge that You do not acquire any right, title and interest in and to any of the above

You will not modify, adapt, translate, prepare derivative works from, decompile, reverse engineer, disassemble or otherwise attempt to derive source code from any Kigo or YapStone intellectual property.

8. INDEMNIFICATION.

8.1. Your Indemnification. You shall indemnify, defend, and hold harmless Kigo, YapStone, the Acquirer(s), their respective Affiliates (including parent companies and subsidiaries), and each of their directors, officers, employees, and agents from and against any and all Claims arising out of or in connection with (i) Your operation of Your Properties; (ii) Your, Payee’s, Guest’s or Payor’s unauthorized or non-permitted use of KigoPay; (iii) any alleged or actual breach of the Kigo Terms or these KigoPay Canada Terms by You, including a breach of any representation, warranty, or obligation set forth in these terms; (iv) Your gross negligence, fraud, misrepresentation, willful misconduct, violation of applicable law or violation of Network Rules, or infringement of the rights of any person or entity; or (v) any data breach that was not caused by Kigo or YapStone. The foregoing indemnity obligations are limited in each instance to the extent that the Claim at issue is the result of the gross negligence or willful misconduct of Kigo or YapStone. The foregoing indemnity obligations are contingent upon Kigo or YapStone (as applicable) providing prompt written notice to You of any such Claims, provided that Your indemnity obligation shall be relieved only to the extent You are materially prejudiced by any delay or failure of Kigo or YapStone to provide such notice.

8.2. YapStone Indemnification. YapStone shall indemnify, defend and hold harmless You, Your Affiliates (including parent companies and subsidiaries), and each of their directors, officers, employees, and agents from and against any and all Claims arising out of or in connection with (i) any alleged or actual breach of these KigoPay Canada Terms by YapStone; or (ii) YapStone’s gross negligence, fraud, misrepresentation, willful misconduct, violation of applicable law, or infringement of the rights of any person or entity; or (iii) a breach of data security of YapStone’s systems, caused by YapStone, that results in the unauthorized disclosure of Your personal information or Payor’s cardholder information. The foregoing indemnity obligations are limited in each instance to the extent that any Claim is the result of the gross negligence or willful misconduct of any of You or Your Affiliates. The foregoing indemnity obligations also are contingent upon You providing prompt written notice to YapStone of any such Claims, provided that YapStone’s indemnity obligation shall be relieved only to the extent YapStone is materially prejudiced by any delay or failure of You to provide such notice.

8.3. Indemnification Process. The party seeking indemnification hereunder (the “Indemnitee”) will: (i) promptly notify the other party (the “Indemnitor”) in writing of the Claim for which indemnification is sought, but in any event within 5 Business Days of the Indemnitee’s knowledge of the Claim: (ii) make all reasonable efforts to provide Indemnitor with all information and material in Indemnitee’s possession regarding the Claim; (iii) furnish to Indemnitor such assistance, at Indemnitor’s expense, as Indemnitor may reasonably request in connection with the investigation, settlement and defense of the Claim; and (iv) grant Indemnitor sole control over the defense and settlement of the Claim; provided, however, that (1) Indemnitee may participate in such defense at its option and expense, and (2) Indemnitor will not dispose of or settle any such Claim in any manner which may adversely affect Indemnitee’s rights or interests without Indemnitee’s prior written consent, which consent will not be unreasonably withheld or delayed.

8.4. Definition of Claim. For purposes of any indemnification matter, “Claim” means an action, allegation, assessment, cause of action, cease and desist letter, charge, citation, claim, demand, directive, fine, lawsuit or other litigation or proceeding, or notice issued or submitted by, from or on behalf of a third party, including any governmental agency, and all resulting judgments, bona fide settlements, penalties, damages (including consequential, indirect, special, incidental or punitive damages), losses, liabilities, costs, and expenses (including, without limitation, reasonable lawyers’ fees, expenses and costs) incurred in connection therewith.

9. DISCLAIMER.

9.1. EXCEPT FOR ANY EXPRESS WARRANTIES CONTAINED IN THESE KIGOPAY CANADA TERMS: (I) KIGOPAY AND ALL CONTENT, SOFTWARE, MATERIALS AND OTHER INFORMATION PROVIDED BY KIGO OR YAPSTONE OR OTHERWISE ACCESSIBLE TO YOU IN CONNECTION WITH THESE KIGOPAY CANADA TERMS, ARE PROVIDED “AS IS” AND (II) ACQUIRER, YAPSTONE, KIGO AND THEIR RESPECTIVE AFFILIATES AND SUPPLIERS MAKE NO WARRANTY OF ANY KIND (AND DISCLAIM ALL WARRANTIES OF ANY KIND) WITH RESPECT TO THE FOREGOING, WHETHER EXPRESS OR IMPLIED, AND SPECIFICALLY DISCLAIM THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, IN EACH CASE TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW. WITHOUT LIMITING THE FOREGOING, NEITHER KIGO NOR YAPSTONE MAKES ANY WARRANTY THAT KIGOPAY WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS. NEITHER KIGO NOR YAPSTONE MAKES ANY WARRANTY (EXPRESS OR IMPLIED) REGARDING THE QUALITY OF KIGOPAY TO THE EXTENT PERMITTED BY APPLICABLE LAW.

9.2. SUBJECT TO SECTION 15.11, YOU ACKNOWLEDGE AND AGREE THAT ACQUIRER IS NOT A PARTY TO THESE KIGOPAY CANADA TERMS AND THAT YOU SHALL HAVE NO RECOURSE AGAINST ACQUIRER ARISING OUT OF OR IN ANY WAY CONNECTED WITH THESE KIGOPAY CANADA TERMS OR ANY OF THE TRANSACTIONS CONTEMPLATED HEREIN.

9.3. YAPSTONE MAKES NO WARRANTIES REGARDING THE QUALITY, RELIABILITY, TIMELINESS OR SECURITY OF THE WORLD WIDE WEB, THE INTERNET AND OTHER GLOBALLY LINKED COMPUTER NETWORKS, OR WEBSITES ESTABLISHED THEREON, INCLUDING THAT THE SITES OR WEBSITE WILL BE UNINTERRUPTED OR ERROR FREE.

10. LIMITATION OF LIABILITY.

10.1. NEITHER KIGO NOR YAPSTONE SHALL BE LIABLE FOR ANY FAILURES CAUSED BY ANY PERSON OR ENTITY OTHER THAN KIGO OR YAPSTONE THAT MAY AFFECT THE RECEIPT, PROCESSING, ACCEPTANCE, COMPLETION, OR SETTLEMENT OF A PAYMENT OR KIGOPAY.

10.2. IN NO EVENT SHALL KIGO, YAPSTONE, ACQUIRER, ANY CARD NETWORKS, OR ANY OF THEIR RESPECTIVE AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE HEREUNDER FOR ANY INCIDENTAL, INDIRECT, EXEMPLARY, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR REVENUE, LOSS OF DATA, UNINTERRUPTED ACCESS, OR INTERRUPTION OF BUSINESS IN ANY WAY ARISING OUT OF OR RELATED TO THESE KIGOPAY CANADA TERMS, REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT PRODUCT LIABILITY OR OTHERWISE, EVEN IF THE OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF OR COULD HAVE FORESEEN SUCH DAMAGES.

10.3. EXCEPT WHERE THE CLAIM IS SUBJECT TO INDEMNIFICATION UNDER THESE KIGOPAY CANADA TERMS, IN NO EVENT WILL THE AGGREGATE LIABILITY OF KIGO, YAPSTONE, ACQUIRER, ANY CARD NETWORKS, OR ANY OF THEIR RESPECTIVE AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS ARISING OUT OF THESE KIGOPAY CANADA TERMS EXCEED THE FEES THAT KIGO AND YAPSTONE HAVE EARNED FROM YOU UNDER THESE KIGOPAY CANADA TERMS DURING THE 3 MONTHS IMMEDIATELY PRECEDING THE DATE ON WHICH SUCH CLAIM AROSE. NOTWITHSTANDING THE FOREGOING, SUCH LIMITATION SHALL NOT RESTRICT YOUR ABILITY TO RECOVER ANY AMOUNT OF OUTSTANDING PAYMENTS OWED TO YOU PURSUANT TO THESE KIGOPAY CANADA TERMS.

10.4. FOR ANY LIQUIDATED DAMAGES CONTEMPLATED BY THESE KIGOPAY CANADA TERMS, THE PARTIES (I) INTEND THAT THE LIQUIDATED DAMAGES CONSTITUTE COMPENSATION, AND NOT A PENALTY; (II) AGREE THAT THE HARM CAUSED BY THE BREACH AT ISSUE WOULD BE IMPOSSIBLE OR VERY DIFFICULT TO ACCURATELY ESTIMATE; AND (III) THAT THE LIQUIDATED DAMAGES ARE A REASONABLE ESTIMATE OF THE ANTICIPATED OR ACTUAL HARM THAT MIGHT ARISE FROM SUCH BREACH.

10.5. Each party acknowledges that the other parties have entered into these KigoPay Canada Terms relying on the limitations of liability provided herein, and that these limitations are an essential basis of the bargain between the parties.

11. TERM AND TERMINATION.

11.1. Term. These KigoPay Canada Terms commence on the date that You order Kigo Marketplace, including KigoPay (the “Effective Date”) and will continue so long as You use KigoPay or until terminated by You, Kigo or YapStone (on behalf of itself or Acquirer), in accordance with the terms provided herein (the “Term”).

11.2. Termination. Any party may terminate these KigoPay Canada Terms upon 90 days’ written notice to the other parties. Termination of these KigoPay Canada Term does not terminate Your agreement with Kigo under the Kigo Terms. Notwithstanding the foregoing, Kigo or YapStone may suspend or terminate KigoPay immediately and may withhold funds from You or Payee, or refund any corresponding Payments to Payor, upon any of the following: (i) You become ineligible for KigoPay for any reason; (ii) Kigo or YapStone reasonably suspects You have violated applicable law; or (iii) You fail to timely furnish requested information, as contemplated herein.

11.3. Effect of Termination. Upon termination of these KigoPay Canada Terms, YapStone will (i) disable Your access to KigoPay; and (ii) complete any Payments pending less a deduction of any outstanding fees owed to Kigo or YapStone prior to settlement. Such termination does not relieve You of any obligations to pay any fees, compensation, costs, penalties, Chargebacks, refunds or any other amounts owed by You to Kigo or YapStone as provided herein, whether accrued prior to or after termination. You authorize YapStone to automatically deduct such amounts from Your bank account pursuant to the PAD Agreement. Upon termination, You will remove all references to KigoPay or YapStone from Your publicly-facing materials.

12. DISPUTE RESOLUTION BETWEEN YOU AND YAPSTONE ONLY.

Please read this Section carefully as it details the process for resolving potential disputes between You and YapStone. This Section does not apply to, and shall not govern, any dispute between You and Kigo which will be dealt with in accordance with Section 14.7.

YapStone Dispute Resolution Procedure. Most of Your concerns relating to YapStone can be resolved quickly through YapStone’s customer service department at kigo_marketplace@yapstone.com. YapStone’s goal is to learn about and address the underlying causes of the concern in an effort to avoid a dispute. To that end, You and YapStone shall cooperate and attempt in good faith to promptly resolve any potential dispute You have with YapStone. You and YapStone shall designate and engage authorized representatives who shall have the authority to resolve the potential dispute. If such representatives are unable to resolve the potential dispute, You shall report the potential dispute to YapStone’s legal team at Legal@YapStone.com. Any of Your disputes related to the service YapStone is providing must be raised within ninety (90) days of the later of: (i) the relevant Payment transaction, (ii) the date of the Guest’s scheduled check-in date at the Property, or (iii) the date of the resolution of any Chargeback or Refund (pursuant to Section 5.3), otherwise they are deemed permanently waived by You.

13. CONFIDENTIALITY.

13.1. The parties acknowledge that, in conjunction with KigoPay, a party may communicate to the other parties (or their designees) certain confidential and proprietary information. This includes, without limitation, information concerning KigoPay and the know-how, technology, techniques, or business or marketing plans related thereto (collectively, the “Confidential Information”) which may constitute trade secrets of, the disclosing party.

13.2. Confidential Information does not include information that: (i) is public knowledge at the time of disclosure by the disclosing party; (ii) becomes public knowledge or known to the receiving party after disclosure by the disclosing party other than by breach of the receiving party’s obligations herein or by breach of a third party’s confidentiality obligations; (iii) was known by the receiving party prior to disclosure by the disclosing party other than by breach of a third party’s confidentiality obligations; or (iv) is independently developed by the receiving party.

13.3. As a condition to the receipt of the Confidential Information from the disclosing party, the receiving party shall (except as permitted in the Kigo and YapStone Privacy Policies respectively, as outlined in Section 6): (i) not disclose in any manner, directly or indirectly, to any third party any portion of the disclosing party’s Confidential Information; (ii) not use the disclosing party’s Confidential Information in any fashion except to perform its duties hereunder or with the disclosing party’s express prior written consent; (ii) disclose the disclosing party’s Confidential Information, in whole or in part, only to employees and agents who need to have access thereto for the receiving party’s performance of its duties hereunder; (iv) take reasonable steps to ensure that its employees and agents are informed of and comply with the confidentiality restrictions contained herein; and (v) take reasonable precautions to protect the confidentiality of the Confidential Information received hereunder and exercise at least the same degree of care in safeguarding the Confidential Information as it would with its own confidential information, and in no event shall apply less than a reasonable standard of care to prevent disclosure. Without prejudice to the foregoing, each party may disclose Confidential Information to its employees, agents, sub-contractors, group companies, external auditors, legal advisors and regulators, in each instance on a need-to-know basis.

14. MISCELLANEOUS.

14.1. Binding Upon Successors and Permitted Assigns. These KigoPay Canada Terms shall be binding upon and inure to the benefit of the parties, their successors and permitted assigns. You may not assign these KigoPay Canada Terms or any rights, obligations, or privileges herein without Kigo’s and YapStone’s prior written consent, not to be unreasonably withheld. Kigo and YapStone may assign their respective rights and obligations under these KigoPay Canada Terms at any time, with or without notice to You.

14.2. Force Majeure. Neither Kigo nor YapStone will be responsible for delays, errors, failures to perform, interruptions or disruptions in KigoPay resulting from any act, omission or condition beyond Kigo’s or YapStone’s reasonable control, whether or not foreseeable or identified, including, without limitation, acts of God, labor strikes, lockouts, riots, acts of war, governmental regulations, fire, power failure, earthquakes, severe weather, floods or other natural disasters, hackers, or the failure of Your, Guest’s, Payor’s or any third party’s hardware, software or communications equipment or facilities.

14.3. Entire Agreement. These KigoPay Canada Terms sets forth the entire agreement and understanding of the parties hereto in respect to KigoPay, and supersedes all prior agreements, promises, covenants, arrangements, communications, representations or warranties, whether oral or written, by any officer, partner, employee or representative of any party hereto relating to KigoPay. Except as outlined in Section 14.10, nothing in these KigoPay Canada Terms, express or implied, is intended to confer or shall be deemed to confer any rights or remedies to any persons or entities not parties hereto.

14.4. Severability. If any provision of these KigoPay Canada Terms is held by a court of competent jurisdiction to be invalid, void or unenforceable for any reason, the remaining provisions not so declared shall nevertheless continue in full force and effect, but shall be construed in a manner so as to effectuate the intent of these KigoPay Canada Terms as a whole, notwithstanding such stricken provision or provisions.

14.5. Amendment and Changes. Kigo and YapStone have the right to modify these KigoPay Canada Terms at any time, and to change, delete, discontinue, or impose conditions on any feature or aspect of KigoPay, without notice, that Kigo or YapStone in their respective sole discretion deem to be reasonable under the circumstances. If the modification is anticipated to materially adversely affect Your use of KigoPay, Kigo or YapStone will notify You by email, posting on the KigoPay website or otherwise in writing. If Kigo or YapStone makes modifications to Section 12 (Dispute Resolution), You may reject these changes so long as you provide notice to YapStone within thirty (30) days of Your knowledge of such changes.

14.6. Waiver. No waiver of any provision of these KigoPay Canada Terms or any right or obligations of a party hereunder will be effective, except pursuant to a writing signed and delivered by the party waiving compliance. Any such written waiver will not be construed as, or constitute, a continuing waiver of such breach, or of other breaches of the same or other provisions herein.

14.7. Applicable Law and Forum.

a. Applicable Law. Except as provided in Section 12 these KigoPay Canada Terms shall be governed by and construed in accordance with the laws of the province of British Columbia, without giving effect to its conflict of laws principles.

b. Forum for Claims Between You and YapStone. Any court proceeding between You and YapStone, if allowed under these KigoPay Canada Terms, will be adjudicated exclusively in the courts located in the province of British Columbia, and any such proceedings will be conducted in English. You and YapStone agree to the personal jurisdiction by and venue in such courts and irrevocably waive any objection to such jurisdiction or venue.

NOTWITHSTANDING ANYTHING TO THE CONTRARY HEREIN, YAPSTONE IS ALSO ENTITLED TO PURSUE A CLAIM IN ANY SMALL CLAIMS COURT (AND NOT BY ARBITRATION) IF YOU FAIL TO TIMELY REMIT AMOUNTS DUE TO YAPSTONE, PROVIDED THAT YAPSTONE’S CLAIM AMOUNT IS WITHIN THE JURISDICTIONAL LIMITATIONS OF SUCH COURTS; AND YOU AND YAPSTONE HEREBY AGREE AND EXPRESSLY CONSENT TO THE EXCLUSIVE PERSONAL JURISDICTION AND VENUE OF SUCH SMALL CLAIMS COURT, AND IRREVOCABLY WAIVE ANY OBJECTION TO THE JURISDICTION OR VENUE SELECTED BY YAPSTONE FOR SUCH SMALL CLAIMS COURT ACTION.

c. Forum for Claims Between You and Kigo. Any court proceeding between You and Kigo under these KigoPay Canada Terms will be adjudicated exclusively in the state and federal courts located in the State of Texas, County of Dallas. You and Kigo agree to the personal jurisdiction by and venue in such courts and irrevocably waive any objection to such jurisdiction or venue.

14.8. Survival. Sections 2.1, 2.2, 2.4, 2.7 2.8, 2.9, 2.10, 2.11, 4, 5, 6.3, 7-15 (subject to the terms in the links provided) and any other provisions that by their nature are intended to survive termination or expiration, shall survive termination or expiration of these KigoPay Canada Term.

14.9. Notices. All notices and other communications provided to You by Kigo or YapStone will be in writing and may be delivered by email or a post made available on the KigoPay website. If sent by email, such notice will be delivered to the most current email address You provided through KigoPay and will be deemed to have been served at the time of sending the email (provided that no report of failed transmission or other message transfer failure notice is received by the Party sending the email).

Notices to YapStone may be sent via email to legal@yapstone.com or via certified mail or overnight courier to: Yapstone Canada ULC, Attn: Legal Department, 1990 N. California Blvd., Suite 800, Walnut Creek, CA 94596. Notices to Kigo may be sent via email to Kigo.Marketplace@realpage.com or via certified mail or overnight courier to: Kigo, Inc., 2201 Lakeside Blvd., Richardson, TX 75082, Attn: Matt Hoffman, with a courtesy copy (which shall not constitute notice) to Kigo, Inc., 2201 Lakeside Blvd., Richardson, TX 75082, Attn: Legal Department. If sent by certified mail or overnight courier, notices will be deemed delivered at 9.00 am on the second Business Day after sending.

14.10. Third Party Service Providers and Partners. YapStone may use third party processors or work with third party partners (collectively, “Third Party” or “Third Parties”) to provide some of the KigoPay services. YapStone may, without notice, change its third party service providers, including without limitation, any third party processor, Acquirer, or bank. Such Third Parties are intended third party beneficiaries of these KigoPay Canada Terms and shall have the right to enforce directly against You the terms herein relating to (i) the provision of the Third Party’s services to You and (ii) the ownership and protection of such Third Party’s (and its licensors) intellectual property rights. All rights reserved for third party service providers herein apply to successor third party service providers. No Third Party shall have any responsibility or liability to You arising from YapStone’s obligations to You.

14.11. Taxes. You are responsible for (i) determining, collecting, and reporting any and all taxes, including Lodging Taxes (as defined below), required to be collected, reported, or paid in connection with Your business and use of KigoPay; and (2) for any and all applicable taxes, including sales, use, personal property, value-added, excise, customs fees, import duties or stamp duties or other taxes and duties imposed by governmental entities of whatever kind and imposed with respect to the transactions under this Agreement, including penalties and interest, but specifically excluding taxes based upon Kigo’s and YapStone’s net income. YapStone may be required to report any Payments processed on Your behalf to regulatory or government authorities. YapStone is not responsible for and is not the entity collecting GST or other taxes with respect to the Payments. You will promptly provide YapStone with documentation as may be required by the applicable governmental entity in order for YapStone to process Payments hereunder (including, without limitation, a valid certificate of Your exemption from obligation to pay taxes as authorized by the appropriate governmental entity), and YapStone may withhold any Payments until You have provided the required documentation. If required by applicable law, You authorize Kigo or YapStone to collect from each Payor and remit to the applicable local taxing authority on Your behalf, any and all applicable lodging, occupancy, hotel, transient, sales and use, or similar taxes (“Lodging Taxes”).

14.12. Language. It is the express wish of the parties that this Agreement and any directly or indirectly related documents be drawn up in English. Les parties ont exprimé la volonté expresse que cette convention et tous les documents s’y rattachant directement ou indirectement soient rédigés en anglais.

14.13. American Express. You agree that if You accept American Express cards, You are bound by the American Express Merchant Operation Regulations (available at: www.americanexpress.com/merchantopguide), which may be modified by American Express at any time and the American Express Terms, available at: www.yapstone.com/legal/americanexpressterms.

14.14. Commercial Entity Agreement. At such time as You process, through YapStone, more than the threshold specified by the Card Networks (currently, one million dollars ($1M) in Visa card volume in a calendar year and one million dollars ($1M) in MasterCard card volume in a calendar year), You are hereby bound by the Commercial Entity Agreement (“CEA”) with one of YapStone’s third-party acquirers and their sponsoring member banks as identified from time to time by YapStone, as currently set forth at https://www.yapstone.com/legal/canada-commercial-entity-agreement. The CEA is not intended to change any transaction arrangements, fees, or other terms between You and YapStone under this Agreement, but supplements this Agreement with respect to Your relationship with the Acquirer. The CEA may be modified by the applicable Acquirer at any time.

15. DEFINITIONS.

As used herein, the following definitions shall apply:

“Acquirer” means a merchant acquirer, eCheck service provider/processor, and/or PIN debit acquirer and their respective designated sponsoring member bank(s).

“Alternative Payments Provider” means a provider of alternative payment methods (outside of cash and cards), such as Sofort and Apple Pay.

“Business Day” means a day, other than a Saturday or Sunday, when banks are generally open for business in the United States and Ireland.

“Chargeback” means a request that a Payor files directly with his or her Card company or Card issuing bank to invalidate a processed Payment.

“Form” means the application form (including the electronic form in the onboarding wizard), property configuration form, bank change form, and any other information or form submitted by You to YapStone or Kigo.

“Guest” means an individual who books a stay at one of Your rental properties.

“Intellectual Property Rights” means all current and future patent rights, copyrights, trademarks, trade name, and logo rights, mask work rights, trade secret rights, database rights, moral rights and all other intellectual and proprietary rights of any kind or nature anywhere in the world (whether or not registered or perfected), together with all applications for or to register or renew any of the foregoing.

“Kigo Fee” means the fee that Kigo charges You for the provision of certain software and services which may include, without limitation, vacation rental software, channel manager, digital marketing services, guest app and booking services.

“KYC” means know your customer.

“Network Rules” means the guidelines, bylaws, rules, and regulations imposed by the financial services providers that operate payment networks supported by YapStone (including the payment card network operating rules for Visa, MasterCard, Interac and Discover).

“Payor” means Your Guest, or someone paying on behalf of Your Guest, who uses KigoPay to process their Payment to You.

“Property” or “Properties” means the real estate properties that You own, sublet, and/or manage.

“Refund” means the right of a Payor to seek the return of funds by way of refund, return, reversal, revocation, request for cancellation or otherwise.

Payer Terms - Canada

YAPSTONE CANADA ULC PAYER TERMS

PLEASE READ THIS AGREEMENT CAREFULLY. THIS AGREEMENT CONTAINS AN ARBITRATION CLAUSE, CLASS ACTION WAIVER, AND JURY TRIAL WAIVER.

1. About YapStone.
This Yapstone Canada ULC Payer Terms (Agreement) describes the terms and conditions that apply to Your (“You,” “Your,” or “Yourself”) use of services offered by Yapstone Canada ULC, an unlimited liability company incorporated under the laws of British Columbia located at 595 Burrard Street, P.O. Box 49314, Suite 2600, Three Bentall Centre, Vancouver, BC V7X 1L3, Canada (“YapStone”). YapStone provides a technology platform that allows Your landlord, property management company, vacation rental provider, internet marketplace, or other payee (“Payee”) who provides You goods or services (“Payee Services”) to electronically receive payment due from You for goods or services the Payee provides or provided to You (“Amount(s) Due”). You are a User (as defined below). The Amount Due and the associated Payee Services are governed by the contract between You and the Payee. We provide payment processing services (the “Service(s)”) as described more fully below.

2. Consent to Terms.
By using the Services, providing Your information to YapStone, or authorizing payment(s) described below, You agree to be bound by: (i) this Agreement, (ii) YapStone’s Website Terms of Use available at: www.yapstone.com/terms-of-use/, and (iii) YapStone’s Privacy Policy available at: https://www.yapstone.com/privacy-policy-Canada/en/ (collectively, “Terms”). You should read through all of the Terms carefully. The Terms constitute a legally binding agreement between You and YapStone.

The terms of this Agreement are effective as of the date that You used the Services (the “Effective Date”). If You use the Services on behalf of a business, You represent and warrant that You can enter into this Agreement with YapStone on behalf of that business, that You accept the terms and conditions contained herein on behalf of that business, and that You have received a copy of the Agreement.

3. The Services
3.1 Description of the Services.
YapStone currently provides access to an electronic payments platform for: (i) rental property owners and rental property managers (collectively, “Rent Payees”) who wish to engage YapStone as their agent for accepting payments from their renters (“Rent Users”); (ii) individuals wishing to make an electronic payment (the “Participating Users”) to a Payee; and (iii) for other legal entities (“Participating Payee”) who wish to engage YapStone as its payment processor for accepting payments from the Participating Payee’s users (“Payer Users”) for goods and services that it directly or indirectly provides the Payer User. Unless specified, all references to “User(s)” in this Agreement shall include Rent Users, Participating Users, and Payer Users. Unless specified, “Payee” includes Rent Payees and Participating Payees.
The Services enable Users to pay Amounts Due to Payees and may include the use of a credit/debit card and other payment methods that YapStone may offer from time to time (“Payment Instrument”) through the YapStone websites (including, without limitation, www.yapstone.com or any other website operated by YapStone or its affiliates, and any subdomain of any such websites), mobile application, or API (collectively, the “Website”), phone payments via YapStone’s call center, and/or other channels that YapStone may offer from time to time. The Services may be provided by YapStone in conjunction with its third-party service providers. You acknowledge and agree that as it relates to Amounts Due: (i) Your payment is for a transaction between You and a Payee and not with YapStone or any of YapStone’s affiliates; and (ii) in any given transaction, YapStone is a third-party payment facilitator operating on behalf of either You or a Payee, but not on behalf of both You and the Payee in the same transaction. That is, where Yapstone acts in the capacity of agent for the receipt of a payment on behalf of a Payee (thus concluding your payment transaction with the Payee), it is not acting on Your behalf as your agent for the sending of the payment. If YapStone acts in the capacity of agent in sending of money on Your behalf, it is not acting on the Payee’s behalf. At no time and in relation to any given transaction will YapStone act simultaneously as Your agent and as agent of the Payee.

When YapStone acts as the agent of the Rent Payee or Participating Payee, and You are a Rent User or Payer User, the payment is deemed made to the Payee when Yapstone receives Your payment, thus extinguishing Your payment obligation to the Payee in the amount of the payment. At that point, the payment transaction between You and the Payee is consummated, and the Payee shall have no recourse against You. YapStone’s contract with the Payee establishes YapStone’s obligation to remit the funds to Your Payee. The provision of Payee Services is solely a matter between You and the Payee. YapStone has no responsibility or liability to You with regard to the provision of the Payee Services. You will receive a confirmation from YapStone acknowledging the processing of Your payment.

3.2 Availability of Services.
You acknowledge that if Your access to the Services is contingent upon an agreement between YapStone and a Rent Payee or Participating Payee, then the applicable Rent Payee or Participating Payee may limit or terminate Your access to Services; and if YapStone’s agreement with such Rent Payee or Participating Payee is terminated, YapStone may immediately terminate Your ability to use the Services. You acknowledge that where YapStone acts as the agent of the Payee, YapStone has the right to decline acceptance of Your payment or deny making services available to You, thus prohibiting the conclusion of Your transaction with the Payee.

3.3 Modification of Services.
You acknowledge that YapStone has the right to change the content or technical specifications of any aspect of the Services at any time at YapStone’s sole discretion; provided that YapStone will provide You with thirty (30) days’ notice of any modification that would significantly and adversely affect Your use of the Services. You acknowledge that such modifications may result in Your being unable to access the Services. If You do not accept the modified terms, You should immediately cease using the Services. Your continued use of the Services after the thirty (30) notice period shall constitute acceptance of the modified terms.

4. YapStone Fees.
4.1. Fees.
If YapStone is charging You a fee to use the Services, YapStone will disclose the fee to You prior to processing Your payment (“Fees”). YapStone reserves the right to modify its fees at any time, provided that no modification will be retroactively effective. If You have scheduled automatic payments (“AutoPay”) and the associated fee amount is changed, You will be directly or indirectly notified of this fee change in advance.

4.2. Processing Errors.
If there is an error in the processing of Your transactions, You authorize YapStone to debit or credit Your Payment Instrument to resolve such error. If YapStone is unable to debit the Payment Instrument You select for any reason, You authorize YapStone to resubmit the debit plus any applicable YapStone Fee to any other Payment Instrument that You have on file with YapStone.

4.3. Collection Actions.
Notwithstanding anything else herein, if You fail to pay YapStone any amounts owed to YapStone under this Agreement, YapStone reserves the right on its own or through a third party collection agency, and without limiting YapStone’s remedies under any other section of this Agreement, to initiate a collection action against You to recover such funds. YapStone, from time to time, may charge interest on unpaid sums that are at least thirty (30) days past due at the annualized rate of ten percent (10%) or the maximum rate permitted by applicable law. Interest will be calculated on a daily basis from the due date until the sum due has been paid in full. In such event, You agree to pay all costs and expenses, including without limitation, reasonable lawyers’ fees and other expenses, incurred by or on behalf of YapStone in connection with the collection action.

5. Consent and Authorization to Use Payment Instrument.
You represent and warrant that You have the legal right and authority to utilize Your Payment Instrument and authorize YapStone to debit such Payment Instrument in accordance with this Agreement.

You hereby authorize the charge to Your Payment Instrument in the amount You authorized YapStone through the Services that may include fees owed to Your Payee(s), any relevant taxes YapStone is obligated to collect on behalf of a governmental agency, and any fees owed to YapStone. You also authorize the crediting or debiting of Your Payment Instrument by YapStone in connection with any fees owed to YapStone, chargebacks, refunds, or adjustments made through the Service. You agree to sign and submit Pre-Authorized Debit Agreement (or other applicable bank form) to allow YapStone to debit Your bank account for fees and amounts You owe YapStone.

6. Your Information; Privacy
6.1. Your Information.
In order to use and continue to use the Service, You agree to: (i) upon request, provide information and/or documents about Yourself that is true, accurate, current, and complete; and (ii) where applicable, advise YapStone of updates to Your information to keep it true, accurate, current and complete. You certify that all information You provide to YapStone is true, accurate, current, and complete, and acknowledge that YapStone is relying on that certification as a condition of providing You with the Services. If You provide information that is untrue, inaccurate, not current or incomplete, or if YapStone has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, YapStone reserves the right to suspend or terminate Your access to the Services and to hold any funds that You submitted through the Services. You may not and agree not to use the Service for any illegal purpose or in any manner inconsistent with this Agreement. By using the Services, You also represent that You are at least eighteen (18) years old.

6.2. Privacy Policy.
You understand and agree that any information You provide to YapStone (including Your personal and financial information) is subject to YapStone’s Privacy Policy, available at: https://www.yapstone.com/privacy-policy-Canada/en/. By agreeing to this Agreement, You hereby agree to such Privacy Policy that may be updated from time to time.

6.3. Personal Data.
YapStone may use Your personal data in a manner set out in YapStone’s Privacy Policy, or as required by applicable law, and as further described in this Agreement. YapStone processes Your data in order to provide the Services, to verify Your identity, Your location or payment information in connection with YapStone’s Services or those of its Users or Payees, or in order to comply with YapStone’s legal and regulatory obligations, as well as for group administration and management purposes. If You do not provide Your personal data, YapStone will not provide the Services. Please note that the information You provide to YapStone in using the Services or the Website may be transferred outside the Canada for the purposes specified in the Privacy Policy.

If YapStone decides to change its Privacy Policy, it will post those changes on its Website so that You are aware of what information YapStone collects, how it uses such information, and under what circumstances YapStone may disclose the information. You should check YapStone’s Website frequently for any changes.

6.4. Email Communications.
To provide YapStone Services, YapStone must send You administrative emails.

7. Payment Cancellation, Credit, Chargebacks, and Refunds.
For payments You believe were improperly processed, YapStone may, in accordance with applicable law, void, rescind, or issue a credit for Your payment made through the Services at any time prior to YapStone making the payment to a Payee. If a payment dispute arises after payment is made by YapStone to a Payee, the responsibility to settle the payment dispute rests with You and the Payee. You agree and acknowledge that upon Your request, YapStone, in its sole discretion, may cancel a payment made through the Services.

8. Account, Password, and Security.
You may be asked to create an account with YapStone to access the Services (“Account”) that allows us to remember You, store certain identifying information (such as password, Your email address, or Your mobile phone number, and other information related to You or Your Payment Method details to allow us to provide the Services. In that case, You will create a password when completing the Account creation process. You are solely responsible for maintaining the confidentiality of Your password, restricting access to Your Account, and are fully responsible for all activities occurring on Your Account. You agree to notify YapStone immediately if You notice unauthorized use of Your password, unauthorized access to Your Account, unauthorized access to Your information, or any other breach of security. You agree that YapStone is not liable for any damage or loss arising from Your failure to comply with this section.

9. Service Cancellation.
Either You or YapStone may cancel Your access to the Services at any time. You may cancel the Services by sending an e-mail to customerservice@yapstone.com to: (i) request deactivation of Your Account; (ii) request to deactivate access to the Services; (iii) and/or cancel any future AutoPay. You will remain liable for all outstanding payments and fees due to YapStone at the time of cancellation, as well as any fees or amounts related to transactions that are initiated prior to cancellation.

10. Liability and Indemnification.
10.1. Your Liability.
You shall be liable to YapStone, its parent companies and subsidiaries, and the directors, officers, employees, and agents of each (“YapStone Parties”) for any and all Claims (as defined below) arising out of or in connection with (i) Your misuse of the Payee Services, Services, or the Website; (ii) any breach (or, as to defense obligations only, any alleged breach) of this Agreement by You or any breach of Your representations, warranties, or obligations set forth in this Agreement; or (iii) Your negligence, fraud, misrepresentation, willful misconduct, violation of applicable law, violation of card network rules, or infringement of the rights of any person or entity. YapStone shall provide prompt written notice to You of any such Claims.

10.2. YapStone Liability.
YapStone shall be liable to You and Your parent companies and subsidiaries, and the directors, officers, employees, and agents of each (“Your Parties”), if any, for any and all Claims (as defined below) arising out of or in connection with (i) any breach (or, as to defense obligations only, any alleged breach) of this Agreement by YapStone; or (ii) YapStone’s negligence, fraud, misrepresentation, willful misconduct, violation of applicable law, or infringement of the rights of any person or entity.

10.3. Indemnification Process.
The party seeking indemnification pursuant to this Section 10 (the “Indemnitee”) shall: (a) promptly notify the other party (the “Indemnitor”) in writing of the Claim for which indemnification is sought, but in no event longer than five (5) business days of the Indemnitee’s knowledge of the Claim; (b) make all reasonable efforts to provide Indemnitor with all information and material in Indemnitee’s possession regarding the Claim; (c) furnish to Indemnitor such assistance as Indemnitor may reasonably request in connection with the investigation, settlement and defense of the Claim; and (d) grant Indemnitor sole control over the defense and settlement of the Claim. Within ten (10) days of Indemnitor’s receipt of the notice of the Claim or demand, Indemnitor shall notify the Indemnitee as to whether Indemnitor is assuming the entire control (subject to this Section 10) of the defense, compromise or settlement of the matter, including the counsel that Indemnitor has selected. The Indemnitor shall institute and maintain any such defense diligently and reasonably and shall keep the Indemnitee fully advised as to the status thereof. Further, Indemnitor shall not dispose of or settle any such Claim in Indemnitee’s name or in any manner which may adversely affect Indemnitee’s rights or interests (which includes, without limitation, any settlement that imposes pecuniary or other liability or an admission of fault or guilt on the Indemnitee or would require the Indemnitee to be bound by an injunction of any kind) without Indemnitee’s prior written consent, such consent shall not be unreasonably withheld or delayed. Indemnitee shall not be liable hereunder for any settlement entered into without its prior written consent (such consent shall not be unreasonably withheld or delayed).

10.4. Definition of “Claim. ”
“Claim” means an action, allegation, assessment, cause of action, cease and desist letter, charge, citation, claim, demand, directive, fine, lawsuit or other litigation or proceeding, or notice issued or submitted by, from or on behalf of a third party, including any governmental agency, and all resulting judgments, bona fide settlements, penalties, damages (including consequential, indirect, special, incidental or punitive damages), losses, liabilities, costs, and expenses (including, without limitation, reasonable lawyers’ fees, expenses and costs) incurred in connection therewith.

11. Disclaimers and Limitation of Liability.
11.1. Disclaimers.
EXCEPT FOR ANY EXPRESS WARRANTIES CONTAINED IN THIS AGREEMENT: (i) THE SERVICES, THE WEBSITE, AND ALL CONTENT, SOFTWARE, MATERIALS AND OTHER INFORMATION PROVIDED BY YAPSTONE OR OTHERWISE ACCESSIBLE TO YOU IN CONNECTION WITH THIS AGREEMENT OR THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” AND (ii) YAPSTONE AND ITS RESPECTIVE AFFILIATES AND SUPPLIERS MAKE NO WARRANTY OF ANY KIND (AND DISCLAIM ALL WARRANTIES OF ANY KIND) WITH RESPECT TO THE FOREGOING, WHETHER EXPRESS, STATUTORY OR IMPLIED, AND SPECIFICALLY DISCLAIM THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, IN EACH CASE TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW. WITHOUT LIMITING THE FOREGOING, YAPSTONE MAKES NO WARRANTY THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS. YAPSTONE MAKES NO WARRANTY REGARDING THE QUALITY OF THE PAYMENT SERVICES.

11.2. World Wide Web Usage.
YapStone and its suppliers make no warranties regarding the quality, reliability, timeliness or security of the world wide web, the internet and other globally linked computer networks, or the websites established thereon including the Sites or Website, will be uninterrupted or error free.

11.3. Limitation of Liability.
11.3.1. YOU AGREE THAT YAPSTONE SHALL NOT BE LIABLE FOR: ANY FAILURES CAUSED BY ANY PERSON OR ENTITY OTHER THAN YAPSTONE THAT MAY AFFECT THE RECEIPT, PROCESSING, ACCEPTANCE, COMPLETION, OR SETTLEMENT OF A PAYMENT OR THE SERVICES.
11.3.2. EXCEPT WHERE YOU COMMIT FRAUD OR MISUSE THE SERVICES AND EXCEPT WHERE THE CLAIM IS SUBJECT TO INDEMNIFICATION UNDER SECTION 10 OF THIS AGREEMENT, TO THE EXTENT PERMITTED BY LAW, (I) IN NO EVENT WILL EITHER PARTY OR THEIR RESPECTIVE AFFILIATES OR SUPPLIERS, BE LIABLE TO THE OTHER PARTY OR TO ANY THIRD PARTY FOR LOST PROFITS OR FOR CONSEQUENTIAL, EXEMPLARY, INDIRECT, SPECIAL, PUNITIVE, OR INCIDENTAL DAMAGES (EVEN IF SUCH DAMAGES ARE FORESEEABLE AND WHETHER OR NOT THE PARTY OTHERWISE LIABLE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES); AND (II) IN NO EVENT WILL YAPSTONE’S AGGREGATE LIABILITY ARISING OUT OF THIS AGREEMENT EXCEED THE GREATER OF: (I) THE AMOUNT OF PAYMENTS IN DISPUTE OR (II) 100 CAD. Each party acknowledges that the other party has entered into this Agreement relying on the limitations of liability stated in this paragraph and that these limitations are an essential basis of the bargain between the parties.

12. Arbitration, Complaints, Dispute Resolution, Governing Law and Forum.
12.1. Dispute Resolution Process.
If You wish to make a complaint about the Services, You can make a complaint by sending an e-mail to customerservice@yapstone.com. Most of Your concerns can be resolved through YapStone’s customer service department. YapStone’s goal is to learn about and address the underlying causes of the concern. To that end, the parties shall cooperate and attempt in good faith to resolve any potential dispute promptly by discussions between persons who have authority to resolve the potential dispute. If the parties are unable to resolve the potential dispute amicably at that level, You may report the potential dispute to YapStone’s legal team at legal@yapstone.com. Any of Your disputes related to billing or fees must be raised within ninety (90) days of the relevant transaction or they are deemed permanently waived by You.

12.2. Agreement to Arbitrate.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ANY DISPUTE ARISING BETWEEN YOU AND YAPSTONE THAT CANNOT BE RESOLVED INFORMALLY AS DESCRIBED IN SECTION 12.1 (INCLUDING WITHOUT LIMITATION ANY CONTROVERSY OR CLAIM ARISING OUT OF OR IN ANY WAY CONNECTED WITH THIS AGREEMENT OR THE ALLEGED BREACH THEREOF) SHALL BE FINALLY RESOLVED BY BINDING ARBITRATION ADMINISTERED BY THE INTERNATIONAL CENTRE FOR DISPUTE RESOLUTION CANADA (THE “ICDR CANADA”) IN ACCORDANCE WITH ITS CANADIAN ARBITRATION RULES, AND JUDGMENT ON THE AWARD RENDERED BY THE ARBITRATOR MAY BE ENTERED IN ANY COURT HAVING JURISDICTION THEREOF. THE ARBITRATION WILL BE CONDUCTED IN THE ENGLISH LANGUAGE, BEFORE A SINGLE ARBITRATOR, IN THE CITY OF VANCOUVER, BRITISH COLUMBIA. THE ARBITRATOR SHALL DECIDE THE DISPUTE IN ACCORDANCE WITH THE SUBSTANTIVE LAW OF BRITISH COLUMBIA. COSTS OF ICDR CANADA WILL BE SHARED EQUALLY BY THE PARTIES, EXCEPT THAT THE ARBITRATOR SHALL AWARD THE PREVAILING PARTY COSTS AND LAWYERS’ FEES IN ANY ARBITRATION WHERE THE PREVAILING PARTY PREVAILS IN CONNECTION WITH CLAIMS THAT A PARTY FAILED TO TIMELY REMIT FEES OR AMOUNTS DUE TO THE OTHER PARTY.

12.3. Opt-Out Procedure.
You can choose to reject this agreement to arbitrate (“opt out”) by sending a written opt-out notice by email to legal@yapstone.com or by certified mail to the mailing address set forth in Section 13. 3 of this Agreement. For new Users, the opt-out notice must be emailed or postmarked no later than thirty (30) days after the Effective Date. The opt-out notice must state that You do not agree to arbitrate and must include Your name, address, phone number, and the email addresses provided at registration or on file with YapStone. If You are mailing the opt-out notice, You must sign the opt-out notice for it to be effective. This procedure is the only way You can opt out of the agreement to arbitrate. Opting out of the agreement to arbitrate shall have no impact or effect upon any other provision of this Agreement. If You opt out, then any legal action or proceeding relating to the Agreement shall be brought exclusively in the courts located in the province of British Columbia.

12.4. CLASS ACTION WAIVER AND JURY TRIAL WAIVER.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, EACH OF THE PARTIES AGREE THAT ANY PROCEEDING, WHETHER IN ARBITRATION OR IN COURT, WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED REPRESENTATIVE ACTION. IF FOR ANY REASON A CLAIM OR DISPUTE PROCEEDS IN COURT RATHER THAN ARBITRATION, EACH PARTY KNOWINGLY AND IRREVOCABLY WAIVES ANY RIGHT TO TRIAL BY JURY IN ANY ACTION, PROCEEDING, OR COUNTER-CLAIM RELATING OR ARISING OUT OF THIS AGREEMENT OR ANY OF THE TRANSACTIONS CONTEMPLATED BETWEEN THE PARTIES. TO THE EXTENT EITHER PARTY IS PERMITTED BY LAW OR COURT OF LAW TO PROCEED WITH A CLASS OR REPRESENTATIVE ACTION AGAINST THE OTHER, THE PARTIES HEREBY AGREE THAT: (1) THE PREVAILING PARTY SHALL NOT BE ENTITLED TO RECOVER LAWYERS’ FEES OR COSTS ASSOCIATED WITH PURSUING THE CLASS OR REPRESENTATIVE ACTION (NOTWITHSTANDING ANY OTHER PROVISION IN THIS AGREEMENT); AND (2) THE PARTY WHO INITIATES OR PARTICIPATES AS A MEMBER OF THE CLASS WILL NOT SUBMIT A CLAIM OR OTHERWISE PARTICIPATE IN ANY RECOVERY SECURED THROUGH THE CLASS OR REPRESENTATIVE ACTION.

12.5. Applicable Law and Forum.
This Agreement shall be governed by and construed in accordance with the laws of the Province of British Columbia, without giving effect to its conflict of laws principles. NOTWITHSTANDING ANYTHING TO THE CONTRARY IN SECTION 12 OF THIS AGREEMENT, IF YOU FAIL TO TIMELY REMIT FUNDS DUE TO YAPSTONE, YAPSTONE IS ALSO ENTITLED TO PURSUE A CLAIM IN SMALL CLAIMS COURT (AND NOT BY ARBITRATION), PROVIDED THAT YAPSTONE’S CLAIM AMOUNT IS WITHIN THE JURISDICTIONAL LIMITATIONS OF SUCH COURTS.

13. Miscellaneous
13.1. Taxes.
Each Payee is responsible for: (i) determining, collecting, and reporting any and all taxes required to be collected, reported, or paid in connection with Your use of the Payee Service or business and use of their sites; and (ii) for any and all applicable taxes, including sales, use, lodging, personal property, value-added, excise, customs fees, import duties or stamp duties or other taxes and duties imposed by governmental entities of whatever kind and imposed with respect to the transactions processed under this Agreement, including penalties and interest. YapStone is responsible for taxes based upon YapStone’s net income.
You acknowledge and agree that YapStone may be required to collect taxes from You in connection with Your use of the Payee Services or Services and to remit those taxes on Your behalf (and report any payments processed) to regulatory or government authorities. YapStone is not responsible for and is not the entity collecting GST or other taxes with respect to the payments. You will promptly provide YapStone with documentation as may be required by the applicable governmental entity in order for YapStone to process payments hereunder.

13.2. Amendments to this Agreement.
YapStone may amend this Agreement at any time by providing You thirty (30) days’ notice by email or by posting the amended Agreement on the Website, with the notice valid as of the date indicated in the email or Website posting. Your continued access or use of YapStone Services will constitute Your acceptance of the amended Agreement. If You disagree at any stage with amendments made, You must contact YapStone at: customerservice@yapstone.com to cancel Your Services and Account that will also cancel Your access to the Services. This Agreement may not otherwise be amended except through by written agreement, signed by You and an authorized YapStone representative.

13.3. Notices.
All notices and other communications under this Agreement must be in writing and may be made by means of email or a posting on, or update to the Website. Notices to You will be delivered (i) to the email address provided to YapStone or as modified by You through notice to YapStone or (ii) by posting on or an update to the Website. Notices to YapStone can be made via email to legal@yapstone.com or via certified mail or overnight courier to: Yapstone Canada ULC, Attn: Legal Department, 1990 N. California Boulevard, Suite 800, Walnut Creek, CA 94596.

13.4. Entirety and Severability.
This Agreement contains the entire understanding between You and YapStone with respect to its subject matter, superseding all prior and contemporaneous representations, understandings, and any other oral or written agreements between the parties with respect to such subject matter. If any provision of this Agreement, or the application thereof, is found invalid or unenforceable, that provision will be amended to achieve as nearly as possible the same economic effect as the original provision and the remainder of this Agreement will remain in full force.

13.5. Survival.
Sections 4-7 and 10-13 and Sections securing YapStone’s rights shall survive any termination of this Agreement.

13.6. Waiver.
The failure by a party to insist upon strict performance of any of the provisions contained in this Agreement shall in no way constitute a waiver of its rights as set forth in this Agreement, at law or in equity, or a waiver of any other provisions. No waiver of any provision or of any breach of this Agreement shall be deemed a further or continuing waiver of such provision, breach, or any other provision of this Agreement.

13.7. Binding Upon Successors and Permitted Assigns.
This Agreement shall be binding upon and inure to the benefit of the parties, their successors and permitted assigns. You may not assign this Agreement or any rights, obligations, or privileges under this Agreement without YapStone’s prior written consent. YapStone may assign its rights and obligations under this Agreement at any time without notice to You.

13.8. Force Majeure.
YapStone will not be responsible for delays, errors, failures to perform, interruptions or disruptions in the Services or Websites resulting from any act, omission or condition beyond YapStone’s reasonable control, whether or not foreseeable or identified, including without limitation acts of God, labor strikes, lockouts, riots, acts of war, governmental regulations, fire, power failure, earthquakes, severe weather, floods or other natural disasters, hackers, or the failure of Your or any third party’s hardware, software or communications equipment or facilities.

13.9. Consumer Fraud Warning.
Fraud can happen! Stay on the lookout for some of these common scams:
• Spoofing: a scammer sends forged or faked electronic documents or emails falsely claiming to be YapStone or RentPayment but asks you to send money outside your YapStone or RentPayment account.
• Relative in Need: a scammer impersonates a family member (commonly grandchildren) and claims there is an emergency requiring you to send money (such as rent).
Always use common sense when sending money. If something sounds too good to be true, it probably is. Only send money for Yourself and not for others. If You believe You are a victim of a fraudulent scheme, please request that YapStone stop any payments immediately by emailing us at customerservice@yapstone.com.

13.10. English Language.
The parties hereby confirm their express wish that any documents and notices related thereto be drawn up in English and declare themselves to be satisfied therewith, the whole, however, without prejudice to any documents that may from time to time be drawn up in French and English. Par les présentes, les parties confirment qu’elles souhaitent expressément que cette convention et tous les documents et avis connexe soient rédigés en anglais; elles s’en déclarent satisfaites sans préjudice, toutefois, à tout document ou avis qui pourrait, de temps à autre, être rédigé à la fois en français et en anglais.

14. Contests and Giveaways.
By participating in any YapStone sponsored contest, giveaway, promotion, webinar, or other event, You agree to the specific terms thereof. YapStone reserves the right to modify any contest, giveaway, or promotion at any time.

15. Mobile Device Terms.
If You are accessing the Services from a mobile device using an application (the “Application”), the following end-user license agreement (“EULA”) terms apply to You in addition to the above:
15.1. YapStone grants You the right to use the Application only for Your personal use. You must comply with all applicable laws and third party agreements (for example, Your wireless data service agreement). The Application may not contain the same functionality as the Website. Deleting the Application does not deactivate or delete Your profile or Account with YapStone. Please see Section 9 for Service Cancellation.
15.2. YapStone owns, or is the licensee to, all right, title and interest in and to its Application, including all rights under patent, copyright, trade secret, trademark, and any and all other proprietary rights, including all applications, renewals, extensions, and restorations thereof. You will not modify, adapt, translate, prepare derivative works from, decompile, reverse-engineer, disassemble, or otherwise attempt to derive source code from any Application, and You will not remove, obscure, or alter YapStone’s copyright notice, trademarks or other proprietary rights notices affixed to, contained within, or accessed in conjunction with or by any Application.
15.3. Prohibited Countries Policy and Foreign Trade Regulation. The Application or its underlying technology may not be downloaded to or exported or re-exported: (a) into (or to a resident or national of) Cuba, Iraq, Iran, Libya, North Korea, Sudan, Syria, or any other country subject to United States or European Union embargo; (b) to anyone on the US Treasury Department’s list of Specially Designated Nationals or on the US Commerce Department’s Denied Party or Entity List; (c) to any prohibited person, group, or entity subject to European Union financial sanctions; and (d) to any prohibited country, person, end-user, or entity specified by US Export Laws. When using the Application, You are responsible for complying with trade regulations and both foreign and domestic laws.
15.4. Mobile Application Terms:
15.4.1. This Agreement is between You and YapStone, and not with the mobile application platform offering the Application for download (“Application Platform”). The Application Platform is not responsible for the Application and the content thereof.
15.4.2. YapStone grants You a non-transferable license to use the Application only on a device that You own or control and as permitted by the usage rules set forth in the Application Platform’s terms of use.
15.4.3. The Application Platform has no obligation whatsoever to furnish any maintenance and support services with respect to the Application.
15.4.4. The Application Platform is not responsible for the investigation, defense, settlement, and discharge of any third party intellectual property infringement claim.
15.4.5. The Application Platform is not responsible for addressing any Claims by You or any third party relating to the Application or Your possession and/or use of the Application, including but not limited to: (a) product liability claims; (b) any Claim that the Application fails to conform to any applicable legal or regulatory requirement; and (c) Claims arising under consumer protection or similar legislation.
15.4.6. To the maximum extent permitted by applicable law, the Application Platform will have no other warranty obligation whatsoever with respect to the Application.
15.4.7. Your questions, complaints, or claims with respect to the Application can be directed to YapStone’s team at: customerservice@yapstone.com.